Choosing a Citrix Monitoring Strategy: Key Capabilities and Pitfalls to Avoid

Citrix application infrastructures are very performance sensitive. “Citrix is slow” or “Citrix is not working” is a common complaint heard at the help desk from frustrated users. These complaints could be caused from a small problem anywhere in your infrastructure and you have to spend hours finding out where the real problem lies before you can resolve it and restore a positive user experience. Is it really a Citrix issue, or is the issue actually originating somewhere else in the infrastructure – i.e., the network, application, virtual platform, storage, etc.? View these slides and discover how you can extend Microsoft System Operations Center (SCOM) – using the Microsoft SCOM Citrix Universal Management Pack - to monitor and manage Citrix infrastructures end to end, so when a user complains that Citrix is slow, you can pinpoint exactly where the cause of the problem lies — in just one click. Learn how to: • Monitor all of your Citrix tiers – XenApp, XenDesktop, XenServer, NetScaler, XenMobile, etc. directly from the Microsoft SCOM console • Get deep visibility into every aspect of Citrix performance • Pinpoint in just one click where the real cause of a problem lies • Proactively detect and fix performance issues before users complain • Publish real-time dashboards in Microsoft SCOM to provide key insights for the different stakeholders in your organization • Generate powerful, end-to-end historical and trend reports that help you optimize and right-size your Citrix infrastructure for maximum ROI

Microsoft System Center Operations Manager (SCOM) is a leading monitoring platform for Microsoft applications. However, SCOM is limited in its support for non-Microsoft systems and applications (e.g., Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc.). To extend SCOM for heterogeneous environments, multiple management packs are often deployed - one for each non-Microsoft platform. But the lack of integration between management packs leads to long problem identification and diagnosis cycles, resulting in poor user experience and loss in productivity. This is where eG Enterprise Microsoft SCOM Universal Management Pack comes in. View this presentation to see how to escape siloed monitoring and leverage your SCOM environment to gain real-time insight into every factor that affects your end users’ experience, across your entire infrastructure.

Performance management of Citrix technologies has always been a challenge. Determining if user complaints of Citrix logon slowness, session disconnects, screen freezes, etc. are caused by the Citrix stack or by one of the supporting tiers has often been a time consuming and knowledge intensive process. Virtualization of Citrix applications has only added to the challenge. View this presentation to learn how eG Innovations, one of the earliest Citrix-focused monitoring software vendors, has been adapting its eG Enterprise solution to keep pace with Citrix technology evolution.

A great user experience is key for the success of any Citrix application virtualization or desktop virtualization initiative. To ensure user satisfaction and productivity, Citrix administrators should monitor the user experience proactively, detect times when users are likely to be seeing slowness, pinpoint the cause of such issues and initiate corrective actions to quickly resolve issues, thereby ensuring user satisfaction and productivity. A key question is where should the monitoring of the Citrix infrastructure be performed from - the network, the server infrastructure, or from the client? View this presentation to: • Learn about the different approaches to Citrix user experience monitoring, their benefits and shortcomings • Hear about a hybrid approach that provides the most cost-effective yet comprehensive monitoring for a Citrix server farm • See a live demonstration of the hybrid Citrix monitoring approach and its ability to cover all aspects of Citrix user experience

Logon is a user's first interaction with the Citrix digital workspace service, and hence, a slow logon can influence a user's opinion of the service in a way that no other metric can. Therefore, logon time is the #1 key performance indicator (KPI) in Citrix environments. Slow logons have an impact not just on user perception, but also on productivity. When each logon takes minutes — maybe on multiple systems — it results in lost work time and costs the business. So, it is imperative that logons be as quick and non-intrusive as possible. But how can we make this happen? Learn some of the best practices for Citrix Logon time optimization.

Many of today's business-critical applications and services are running on heterogeneous server platforms. Most enterprise have a mix of UNIX servers running Oracle Solaris, IBM AIX, Red Hat Linux, HPUX, Novell SuSE Linux, CentOS or Free BSD and Microsoft Windows servers. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. Watch this webinar to see how next-generation performance monitoring & analytics provides deep visibility into UNIX and Windows environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to: • Have a single unified monitoring solution that addresses your server & application monitoring, diagnosis, analytics, and reporting needs; • Use intelligent analytics to analyze and correlate performance inside the server and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; • View best-in-class customizable dashboards that integrate server performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

Whether you are migrating from Citrix XenApp 4.5 to 6.5 or from 6.5 to 7.5, or you are virtualizing your desktops as part of your Windows XP to Windows 7/8 migration project, performance is a key priority. Users will expect the same or better performance after the migration as they had before the migration. When performance problems occur, the migration is always blamed first! Join this webinar to learn about the latest best practices and secrets for making your Citrix and desktop migrations successful. Performance management experts Dennis Callaghan (Senior Analyst, 451 Research), Rick Ruskin (Vice President, VDX) and Bala Vaidhinathan (CTO, eG Innovations) will discuss how to: - Transform your Citrix and desktop environments successfully without project delays or cost overruns - Deliver superior end-user experience, simplify management, and reduce cost - before, during and after migration - Assure user satisfaction by pre-emptively detecting and resolving performance issues - before users are impacted - Utilize next-gen management solutions to accelerate troubleshooting and identify the true root-cause of problems (is it the Network? Database? Application? Citrix? Virtual platform? Storage?) - Ensure maximum ROI by right-sizing IT infrastructure using powerful analytics & reporting

Peak performance and a positive user experience are the keys to the success of Citrix XenApp and XenDesktop deployments to virtualize your applications and desktops. When application slowness occurs - and users notice - productivity and business revenue can be negatively impacted. Check out these slides from Bala Vaidhinathan, CTO of eG Innovations, a Citrix-Ready Partner, so you can discover how to address common performance challenges as well as learn some Citrix performance monitoring best practices, including how you can: • Resolve user complaints at the helpdesk, without escalating issues to Citrix experts • Troubleshoot and resolve Citrix logon slowness issues quickly • Find the root-cause of "Citrix is slow" complaints and determine what is causing the problem - i.e., network, VMware, Active Directory, application, Citrix, storage, etc. • Respond to 'my browser is slow in Citrix' - is it the browser users are accessing or something else? • Go from reactive to proactive monitoring of your Citrix services and keep users satisfied and productive

With the end of maintenance of Citrix XenApp 6.5 approaching quickly (June 30, 2018), there is increased adoption of Citrix XenApp and XenDesktop 7.x. eG Innovations and DABCC have conducted a joint survey across 795 Citrix professionals to understand this migration trend, challenges involved, and performance expectations. Read this survey analysis report and understand how the industry is gearing up for Citrix XenApp and XenDesktop 7.x adoption.

This document provides a summary of a webinar about troubleshooting Citrix performance problems. It discusses the impact of poor Citrix performance, including lost productivity and costs. It outlines a 3-step process for troubleshooting Citrix problems: 1) determine the scope of the problem, 2) determine the magnitude of the problem, and 3) determine the source of the problem. Specific tips are provided for troubleshooting common Citrix problems like slow logons, slow application launches, session disconnects, and frozen sessions. The role of monitoring, automation, and keeping systems updated is also discussed.

This document discusses best practices for monitoring VMware Horizon virtual desktop infrastructure (VDI) environments. It recommends: 1) Measuring all aspects of the user experience, including logins, application launches, and session performance, using both synthetic and real user monitoring. 2) Monitoring every layer of the Horizon infrastructure and supporting systems like Active Directory, storage, and networking to pinpoint where problems originate. 3) Correlating performance across layers to determine the root cause of issues affecting user experience.

See live the brand-new release of eG Enterprise v6 – the first intelligent performance monitoring solution designed to simplify the management of today’s complex and distributed IT environments. Find out how eG Enterprise helps you make IT Operations more productive, reduce IT support cost & complexity, and keep your end users happy & productive. During the demonstration, we will show how you can: - Have a single unified solution that addresses your application monitoring, database monitoring, server monitoring, network monitoring, virtualization monitoring, service monitoring and even mobile device monitoring needs; - Use intelligent analytics to analyze and correlate performance across the tiers to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; - View best-in-class customizable dashboards that integrate performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; - Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI; - Address gaps in your current monitoring for Citrix XenApp/XenDesktop, virtual desktop infrastructures (VDI), multi-tier Java applications and heavily virtualized IT environments – in the cloud or on-premise;

The eG Enterprise Suite provides real-time monitoring and proactive infrastructure management to help customers rapidly diagnose IT performance issues. It uses automated root cause analysis to identify the underlying problem instead of just surface symptoms. This helps reduce troubleshooting time from hours to minutes. The single-agent monitoring solution provides visibility across applications, databases, networks and more to eliminate finger-pointing between teams. Customers have reported resolving issues 4-9 minutes faster and impacting 4,512 fewer customers per problem since using the eG Suite.

Citrix Cloud services simplify the delivery and management of Citrix solutions, helping our users to extend their existing on-premises software deployments or even move one hundred percent to the cloud. Citrix Cloud services deploy secure digital workspaces in hours, placing the sensitive app, desktop and data resources on any cloud or hybrid cloud. Accessing the apps, desktops and any data has become easy than ever with Citrix Workspace. Citrix Workspace fully aggregates all apps, data, and files across all applications, and it offers a user-centric experience where everything you need to work is in one unified app, with conditional access and performance made simple based on user context and IT-designed policies. Citrix Cloud services support the integration with different technologies that vary significantly from one organization to another. The first step for users is to access their provisioned desktops, applications, and files, which is why monitoring the logon performance has become critical for Citrix solutions. That's why eG Innovations provides a free login simulator for Citrix Workspace, through their eG Enterprise solution which is verified as Citrix Ready. One of the primary requirements by organisations is to achieve exceptional Citrix user experience and service quality. eG Enterprise helps to proactively monitor all aspects of Citrix user experience - login times, application launch times, screen refresh latencies, virtual channel bandwidth usage, etc., and more importantly helps to identify underlying infrastructure tiers to help determine where the root cause of a problem lies; whether it is network, database, application, Citrix, or storage. Discover how Citrix and eG Innovations combine to provide you with end-to-end performance management and learn how to: • Deliver a secure digital workspace, and to improve business productivity with a fully integrated digital workspace from any cloud or hybrid cloud. • Ensure the success of new deployments and migration to Citrix Cloud with pre-built migration reports • End-to-end monitoring of Citrix services across user experience, session performance, connectivity, licensing, infrastructure health and capacity • Monitor Citrix services on physical, virtual and cloud infrastructures from Single pane of glass.

This document outlines a presentation about using eG Enterprise to provide fast and easy performance monitoring of Citrix XenApp/XenDesktop environments. It discusses how current Citrix performance management can be slow and manual when issues span multiple tiers. eG Enterprise provides comprehensive, automated monitoring across infrastructure tiers to quickly detect, diagnose, and resolve performance bottlenecks through a single intelligent dashboard. The presentation includes examples of how eG Enterprise detected and alerted on memory, CPU, and disk I/O bottlenecks through automated diagnosis and pre-emptive detection.

One of the most challenging tasks for a Citrix administrator is when a user calls in to the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, etc. So, how does a Citrix admin go about solving such issues? A Citrix deployment has many infrastructure tiers and dependencies. Where do you initially focus your investigations, what do you analyze, and how do you triage? George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.

The Oracle database platform is powering many of today's business-critical applications and services. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. When Oracle database access is slow, is the issue with the Oracle database configuration or sizing? Or could it because of the storage tier? Virtualization platform? Application queries? Network? Join this live demo to see how next-generation performance monitoring & analytics provides deep visibility into Oracle database environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to: • Have a single unified monitoring solution that addresses your database, virtualization, network and storage monitoring, diagnosis, analytics, and reporting needs; • Use intelligent analytics to analyze and correlate performance inside the database server and across the other tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; • View best-in-class customizable dashboards that integrate performance metrics regarding the database and other tiers to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

Open Kernel Labs (OK Labs), the leading global provider of embedded virtualization software for mobile phones and broadband Internet devices, and Citrix Systems, Inc. (NASDAQ:CTXS), today announced the “nirvana phone” reference architecture, using virtualization to enable both mobile communications and office desktop-type productivity. The nirvana phone concept goes beyond traditional smart phones by allowing users to access their corporate virtual desktop and applications from a single device, in any location. With support for docking to full-sized displays, keyboards, mice and other PC-type peripherals, nirvana phones will offer mobile workers a complete “virtual desktop in your pocket”, allowing them to take their desktop anywhere without the need to carry around a full laptop.

This is part of the Citrix Support Secrets Webinar Series. CloudGateway is an enterprise mobility management solution that securely delivers mobile, web and Windows apps and data. This webinar will cover an overview of the features in CloudGateway 2.5, different options for deploying CloudGateway and troubleshooting. Join this webinar to learn about CloudGateway. What you will learn: - What is CloudGateway - What’s new on CloudGateway 2.5 - Deployment scenarios - Troubleshooting This webinar took place on January 24th 2013, recording here https://www1.gotomeeting.com/register/683430680

The document discusses avoiding mistakes when managing Citrix performance. It recommends looking for monitoring tools with Citrix expertise that provide end-to-end visibility across infrastructure components. Built-in Citrix tools are useful for troubleshooting but not sufficient for overall performance management. Virtual desktop monitoring differs from virtual server monitoring as it requires understanding user experience and activity within desktops. The document promotes a solution called eG Enterprise for comprehensive Citrix performance monitoring and diagnosis.

Desktop virtualization allows users to access virtual desktops and applications from any device. It provides Windows desktops, apps, and data as a service for every user through a high-definition user experience across any network. The solution includes application migration and lifecycle management tools. Citrix XenDesktop is an open, scalable platform that uses FlexCast to deliver virtual desktops and applications through various models depending on use cases.

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We’ve picked 10 exciting, innovative technologies that are gathering pace and adoption, and are likely to start appearing on your radar in 2016. Get ahead of the curve by learning more about them.

This document discusses key technology trends and issues according to Accenture's Technology Vision for 2017. Some of the major trends highlighted include the continued rise of artificial intelligence and how it will transform business through new user interfaces and by revolutionizing customer interactions. The report also examines the growth of digital platforms and ecosystems, how they are changing competition and requiring new ecosystem strategies from companies. Finally, the document outlines how technologies are increasingly being designed around human behaviors and enhancing people's lives.

This document discusses Citrix's use of eG Enterprise for end-to-end monitoring of their user conferences. It provides an overview of eG Innovations and its monitoring capabilities. Citrix requires a monitoring solution that provides unified visibility across all Citrix tiers from a single console, with insights to pinpoint root causes. eG Enterprise meets these needs through its end-to-end, scalable, and proactive monitoring of Citrix infrastructure, supporting faster issue resolution. The presentation also covers new features in eG 6.3 like expanded XenApp/XenDesktop monitoring and support for technologies like Citrix Adaptive Transport and Linux VDAs.

A recent survey by eG Innovations and xenappblog found that 68% of organizations are using 2-5 different tools for monitoring and managing their Citrix infrastructure. Multiple monitoring tools make it expensive to operate and troubleshoot IT infrastructure issues. Furthermore, a lot of manual effort is required to diagnose and fix performance issues. Join Richard Faulkner, Enterprise Solutions Architect and CTP from Conversant Group, and John Worthington, Director of Customer Success at eG Innovations, and learn how you can get a single-pane-of-glass view of your Citrix infrastructure – from the client end to the virtual desktops/apps and even the backend applications. See how you can: --Monitor and get proactive alerts on the experience seen by Citrix users --Track the performance of every layer and every tier of your Citrix infrastructure: NetScalers, StoreFronts, Virtual apps and desktops, WEM, PVS, License servers, etc. --Troubleshoot in a single click and identify where the root-cause of a problem is: network, or storage, or virtualization, or the Citrix stack? --Get insights to right-size and optimize your Citrix deployment

Learn some best practices and valuable tips to help you ensure an effective user experience management strategy for VMware Horizon environments.

Citrix XenApp and XenDesktop are two of the most performance sensitive technologies in use in enterprise networks today. Slow logins, frequent session disconnects and slow screen refreshes are just some of the common complaints that Citrix administrators have to deal with. Furthermore, often when a user complains that their desktop is slow or an application is slow to launch, the issue is not in the Citrix tiers – but instead in the network, the virtualization platform, or storage tiers. End-to-end visibility, root-cause diagnosis and proactive alerting are therefore key requirements for Citrix administrators. Watch this CUGC webinar by Bala Vaidhinathan, CTO of eG Innovations, as he discusses - - Key requirements for Citrix performance monitoring - Where Citrix Director helps, and its limitations - When you will need to consider Citrix NetScaler Insight Center - The pros and cons of the Citrix management packs for Microsoft SCOM - How can we augment the built-in Citrix tools, providing end-to-end visibility, rapid diagnosis and advanced reporting for Citrix XenApp and XenDesktop

Achieving a single pane of glass for performance management has been an elusive goal for most organizations, as they are faced with an increasingly complex mix of legacy, physical, virtual and cloud technologies. Organizations now have a variety of cloud-based options for delivering virtualized applications and desktops. A key question to answer on their cloud adoption journey is: “Does Citrix Cloud services make performance monitoring easier than it was for on-premise deployments?” Check out these slides and learn: -- What Citrix Cloud is and how it works -- What deployment options are available -- What performance challenges to expect -- What monitoring options are available You will also learn best practices for setting up end-to-end performance management for Citrix Cloud environments.

Being able to quickly scale up and deploy Citrix quickly to your workforce has never been more important. And Cloud-based service is a strategic direction for Citrix, one that you cannot ignore if you are a Citrix client. So, what are the benefits of Citrix Cloud and what are the caveats? George Spiers walks us through the pros and cons of migrating to Citrix Cloud. • The Citrix Cloud architecture • Architectural considerations when migrating to Citrix Cloud • How to decide what stays on-prem and what is in the cloud • Performance monitoring: How far do Citrix Director and Performance Analytics go

Logon is a user's first interaction with the Citrix digital workspace service, and hence, a slow logon can influence a user's opinion of the service in a way that no other metric can. Therefore, logon time is the #1 key performance indicator (KPI) in Citrix environments. Slow logons have an impact not just on user perception, but also productivity. When each logon takes minutes — maybe on multiple systems — it results in lost work time and costs the business. So, it is imperative that logons be as quick and non-intrusive as possible. But how can we make this happen? Learn some of the best practices for Citrix logon time optimization.

The webinar discusses eG Enterprise's performance monitoring capabilities for Citrix XenDesktop environments. It highlights key challenges in monitoring XenDesktop performance across tiers when visibility is limited. eG Enterprise provides deep, end-to-end visibility across the entire infrastructure and desktop virtualization stack to diagnose issues. The webinar covers best practices like monitoring the full service rather than individual silos, gaining deep session-level insights, preemptive detection and right-sizing to optimize performance.

One of the most challenging tasks for a Citrix administrator is when a user calls in complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, session itself is slow, etc. So, how does a Citrix admin go about solving these issues? A Citrix infrastructure has many tiers and dependencies. Where do you start looking, what do you analyze, and how do you triage? Watch this webinar by George Spiers, Citrix CTP and EUC Architect, who shares his real-world experience to help you learn the art of Citrix troubleshooting. You will find out how to: • Methodically go about finding the scope, magnitude of impact, and source of the problem • Troubleshoot common Citrix problems like slow logons, slow app/desktop launch, disconnecting sessions, frozen sessions, etc. • Investigate issues in the supporting infrastructure (network, AD, virtualization, etc.) • Optimize the Citrix environment for maximum performance At the end, we discuss how automated monitoring can help accelerate performance troubleshooting.

Citrix enables secure End User Computing services across multiple platforms and devices, enabling users to do more, using more devices from more locations. However, these End User Computing services encompass and support many different technologies that vary significantly from one organization to another. Users getting access to their desktops and applications is the first step, which is why monitoring the logon performance has become critical for Citrix-based IT services. That's why eG Innovations recently announced a Free Logon Simulator for Citrix XenApp and XenDesktop. But that's only a first impression. To make a lasting impact on user experience, the applications and desktops being delivered on top of the Citrix service must also perform, and these digital business services will be comprised of many different components from any number of suppliers. Discover how Citrix and eG Enterprise can combine to provide you with end-to-end performance management that can make a lasting impression your users will love.

This document discusses monitoring Citrix environments with eG Enterprise. It describes how eG Enterprise integrates with Citrix NetScaler/ADC to monitor every layer from code to bare metal across public, private and hybrid clouds. The presentation demonstrates how eG Enterprise provides visibility into Citrix environments, NetScaler appliances, user sessions, and geo-specific troubleshooting. It highlights the importance of NetScaler monitoring and common NetScaler problems. Dashboards, alerts, and mobile apps are shown to provide actionable insights for improved digital experiences.

Introducing eG Enterprise v7: The industry's most advanced user experience monitoring solution. eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis, and resolution of application performance problems in virtual, physical, and cloud environments.

Data Con LA 2020 When users complain about slowness in their virtual application or desktop, User Experience becomes a subjective measurement, or a feeling of how well the infrastructure is performing. This talk will focus on the objective measurement and what that looks like for your business. Takeaways: *Attendees will learn the method for monitoring User Experience for virtual apps and desktops. *Attendees will learn the do's and don'ts of monitoring for User Experience in the virtual world. *Attendees will gain a sense of importance of monitoring UX for their business cases when purchasing a monitoring solution like eG Enterprise. Typical Audience: Architects, engineers, managers, end-user solutions experts that work in the virtual desktop space such as Citrix, Horizon, DaaS, and more. Speaker Wendy Howard, Eg Innovations, Technical Consultant

This document outlines a presentation about Citrix performance management. It discusses the challenges of managing performance in complex virtualized environments and introduces eG Innovations' product, eG Enterprise, as a solution. eG Enterprise provides full-stack visibility across networks, servers, applications and more to help automatically diagnose issues, enable preemptive detection and alerting, and optimize resource usage for better ROI. The presentation encourages an approach of monitoring the overall user experience rather than individual infrastructure silos.

This document discusses a webinar presented by eG Innovations on ensuring high-performing Microsoft .NET applications. The webinar covered full stack .NET monitoring including user experience monitoring, business transaction monitoring, .NET application monitoring, and infrastructure performance monitoring. It emphasized the importance of monitoring across the entire .NET stack from the user to infrastructure to identify performance issues and their root causes. The presentation recommended eG Enterprise as a solution to provide converged APM/IPM for unified monitoring of .NET environments.

When remote workers complain that Citrix is slow, where do you initially focus your investigations? What do you analyze and how do you triage now that there are remote working factors to consider? Join us as George Spiers, Citrix CTP, and Barry Schiffer, Citrix CTP, share their real-world experience to provide you with tips on troubleshooting in the new normal. In this webinar you'll learn how to: • Understand the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more • Methodically go about finding the scope, magnitude of impact, and source of the problem • Investigate issues in the supporting infrastructure (network, AD, virtualization, etc.) • Troubleshoot with automated and built-for-Citrix monitoring tools

The document provides an overview of a ThousandEyes proof of concept process. It discusses identifying opportunities, defining success criteria, executing the PoC, and developing a go-forward plan. The success criteria section outlines metrics like reducing mean time to identify and resolve issues, improving visibility, and moving from reactive to proactive monitoring. The overall goal is to demonstrate how ThousandEyes can help lower troubleshooting times and improve the digital experience for end users and applications.

The document provides an overview of conducting a proof of concept (PoC) with ThousandEyes. It outlines the key stages of the PoC process, including preparation, trial active period, and go-forward planning. Success criteria for evaluating digital experience are also presented, such as correlating application performance with infrastructure issues, reducing troubleshooting time, and gaining proactive monitoring capabilities. The document emphasizes focusing the PoC on defined success criteria and having experts available for support during the trial period. A demo is also included to illustrate ThousandEyes capabilities.

The document discusses eG Innovations' performance management monitoring solution. It provides an overview of eG and how it can monitor virtual desktop infrastructure (VDI) deployments. eG offers deep visibility into all layers of VDI, including the virtualization platform, connection broker, profile server, and individual user sessions. It monitors over 150 applications and infrastructure components to provide comprehensive performance monitoring of complex VDI environments.

Slow logon is one of the most common user complaints faced by Citrix admins. When logon is slow, it affects the end-user experience and business productivity. Because XenApp and XenDesktop logon comprises many steps and depends on various parts of the infrastructure, it is often difficult to know what is causing logon slowness. The biggest question every Citrix admin has is “How do I make Citrix logons faster”? Here are some best practices from George Spiers, CTP, based on his real-world experience to optimize your Citrix infrastructure to make logons up to 75% faster. • Understand what factors are involved in Citrix login processing • Learn optimization techniques to make logon faster including profile management and image optimization • Learn how to improve logon times using new Citrix technologies such as App Layering and WEM • Pick up tips, tricks and tools to proactively detect logon slowdowns

This document discusses monitoring applications deployed across multiple cloud platforms. It notes that 92% of organizations have a multi-cloud strategy and that operational complexity increases in these environments. A demo application is described that is deployed across AWS and Azure to showcase issues that can occur. The presentation emphasizes that traditional monitoring tools are insufficient for multi-cloud and that capabilities like auto-discovery, intelligent alerting, visualizations and root cause analysis are needed to effectively monitor applications in these environments.