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© eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com
How to get the fastest possible Citrix Logon times with James Rankin will begin shortly...
Have you seen an explosion in WFH
users due to the COVID-19 crisis?
eG Innovations can help!
• Help WFH employees continue to be productive
• Give employees fast logon and response times and allocate bandwidth
efficiently by user requirements
• Help the Help Desk handle more calls and resolve in minutes, not hours
• Same day implementation
© eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com
How to get the fastest possible Citrix Logon times with James Rankin will begin shortly...
How to Get the
Fastest Possible
Citrix Logon Times
The first impression customers have of any
digital workspace is simply logging onto the
desired application or desktop.
© eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com
eG Innovations’ Citrix Logon Simulator
https://www.eginnovations.com/citrix-monitoring/free-logon-simulator
• Simulates the exact same process that users go
through when they logon to XenApp or
XenDesktop
• Tracks every step of the Citrix logon process:
browser access, authentication, enumeration,
HDX session establishment, and application
launch
• Detects logon issues proactively and helps solve
them before users are affected
• Monitors the availability of published
applications, such as Cerner, Epic, SAP, Outlook,
Office 365, etc.
• Tests if the entire Citrix delivery infrastructure is
working in concert
© eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com
eG Innovations has been helping customers answer the question,
“Why is my application slow?”
for two decades
2001
• Universal agent monitor
• Support for 100+ applications,
devices and IT components
• Automated root cause diagnosis
• Self-learning baselines
Unified
Monitoring
2008
• Extended support for
virtualization platforms
• Inside-outside visibility of VMs
• Virtualization-aware root cause
diagnosis
Virtualization
2005
• Business service management
• End-to-end service topology
• Automatic dependency mapping
Business Service
Management
2014
• Monitoring support for public,
private and hybrid cloud
• Cloud-aware root cause
diagnosis
• SaaS deployment
Cloud
2016-17
• Real user monitoring
• Distributed transaction tracing
• Application code-level visibility
for Java and .NET applications
APM Major Product Release:
2019
• Digital workspace monitoring
enhancements
• Web app simulation
• Support for Docker and
Kubernetes
• Expanded APM capabilities
(PHP, Node.js)
• Monitoring DevOps toolsets
User
Experience
How to get the fastest possible Citrix Logon times with James Rankin will begin shortly...

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Citrix performance monitoring has been gaining a lot of attention and interest. In this presentation, we outline key requirements that any Citrix monitoring solution should support. We analyze the built-in Citrix monitoring tools: Citrix Director, Citrix NetScaler Insight and the Microsoft SCOM management packs and discuss their capabilities and limitations. The need to have at least three different consoles for monitoring a Citrix infrastructure makes monitoring and diagnosis very inefficient. We discuss how the eG Enterprise solution integrates with the built-in Citrix tools and provides 360 degree unified monitoring for a Citrix infrastructure with automated root-cause diagnosis.

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© eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com
eG Express Cloud for Citrix
• Monitor business-critical Citrix services without
requiring any on-premises monitoring software
• Get built-in domain expertise to identify even the
most complex performance issues
• Be the first to know when your users experience
slow logons, slow app launches, disconnects,
session latency, network latency, etc.
• Gain actionable and prescriptive alerts that tell you
how to triage your Citrix problem
• Out-of-box reports provide historical analytics for
rightsizing and optimization
https://www.eginnovations.com/citrix-monitoring/cloud
© eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com
How to get the fastest possible Citrix Logon times with James Rankin will begin shortly...
Every layer, every component.
Code to bare metal.
Public, private and hybrid.
The Digital Performance Management Company
8 April 2020
@james____rankin james-rankin.com https://www.youtube.com/channel/UCwldtJW6M7yhdBZH26Tmjtw
8 April 2020
@james____rankin james-rankin.com https://www.youtube.com/channel/UCwldtJW6M7yhdBZH26Tmjtw

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Many of today's business-critical applications and services are running on heterogeneous server platforms. Most enterprise have a mix of UNIX servers running Oracle Solaris, IBM AIX, Red Hat Linux, HPUX, Novell SuSE Linux, CentOS or Free BSD and Microsoft Windows servers. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. Watch this webinar to see how next-generation performance monitoring & analytics provides deep visibility into UNIX and Windows environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to: • Have a single unified monitoring solution that addresses your server & application monitoring, diagnosis, analytics, and reporting needs; • Use intelligent analytics to analyze and correlate performance inside the server and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; • View best-in-class customizable dashboards that integrate server performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

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.netmicrosoftmicrosoft .net
9
User experience and monitoring
These are vitally important when considering logon times
UX and AX
• Employee dissatisfaction
• Security and data loss issues as users resort to using “shadow IT”
solutions
• Loss of productivity and wasted work time
• Delays to processing of business functions
• Increased employee stress
• Problems with employee retention
What happens if these are bad?
Key performance indicators
11
What are the KPIs that users measure their “user
experience” by?
• Logon times
• Application launch times
• Key application interaction times
(e.g. browsing to the Open File
dialog)
• Common admin tasks (such as
running reports)
• Printing
12
Put user experience at the
heart of everything

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The importance of monitoring
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Client-end monitoring is the most common “missing” part
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The importance of monitoring
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Options around client-side monitoring
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Client-side monitoring is
vitally important
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What happens at logon?
Let’s dive into the anatomy of a logon

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The Citrix logon process
What happens during the user logon?
The Citrix logon process
18
What happens during the user logon?
5
Brokering and
session
initialization
User profileAuthentication
Group Policy ShellUserinit
Resource connection brokered,
Citrix license validated, client
server subsystem launches
winlogon.exe, which launches
logonui.exe
Logon dialog presented, user logs
on and is validated. Logon
duration measurement begins,
RDSH license validated
User’s profile is located and loaded,
or created and loaded
User Group Policy processing is
fetched, run and completed
Prepares for shell or program
launch, establishes network
connections, runs Active Setup,
maps printers
Runs specified shell (usually
explorer.exe) or program from
command line
Citrix logon is not just Windows
19
Brokering and session initialization has its own processes
Citrix broker infrastructure has to perform
tasks such as:-
• Validate license
• Assess load
• Assess worker uptime
• Assess connection status
• Identify VDA type (multi-session or
single)
• Identify persistence type
• If persistent, assess power and
registration status
• If required, initiate power on
This is why it is essential to measure
logons from a “Citrix” rather than just
“Windows” perspective
Persistent or non-persistent?
20
Most CVA is non-persistent, and a significant proportion
of CVD as well
Persistent resources
Persistent resources (desktops only) maintain a
locally-cached copy of the user’s session state on
the VDA. This is normally used in one-to-one
(sometimes referred to as “dedicated” or “non-
pooled”) Citrix Virtual Apps and Desktops
environments, as the user must reconnect to a
dedicated VDA in order to have their session state
“persisted”.
Non-persistent resources
Non-persistent resources (either desktops or
applications), conversely, do not maintain a
cached copy of the user’s session state on the
VDA. Their changes are discarded from the VDA at
the point of logoff. This is not to say, however, that
user session state changes cannot be persisted in
this fashion – they can be saved at logoff to a
network location and then re-injected when a user
launches a new instance of an application or
desktop. These methods are commonly used in
multi-user environments or single-user
environments where new machines are
provisioned at each logon (“shared”, or “pooled”).

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How long is a “good” logon?
21
Most monitoring providers (and
Citrix) class 30 secs or less as
“Good”
I always aim for 10 secs or less
Ideally, no single logon should take
more than a minute even when there
are infrastructure issues
A standard logon
22
Some baselines
5
Windows
10 1909
261.4 seconds
average
Windows
Server
2019
52.7 seconds
average
History of Citrix Windows logon times
Windows versions have exponentially increased logon
times and sizes of profiles
0
50
100
150
200
250
300
Windows NT4 Windows 2000 Windows XP/2003 Windows 7/2008 R2 Windows 8.1/2012
R2
Windows 10 Windows Server
2016
Windows Server
2019
Windows logon times and profile sizes (non-persistent)
Size of profile (MB) Non-persistent logon time (secs)
24
Most logon issues occur
through Group Policy or
profile

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A recent survey by eG Innovations and xenappblog found that 68% of organizations are using 2-5 different tools for monitoring and managing their Citrix infrastructure. Multiple monitoring tools make it expensive to operate and troubleshoot IT infrastructure issues. Furthermore, a lot of manual effort is required to diagnose and fix performance issues. Join Richard Faulkner, Enterprise Solutions Architect and CTP from Conversant Group, and John Worthington, Director of Customer Success at eG Innovations, and learn how you can get a single-pane-of-glass view of your Citrix infrastructure – from the client end to the virtual desktops/apps and even the backend applications. See how you can: --Monitor and get proactive alerts on the experience seen by Citrix users --Track the performance of every layer and every tier of your Citrix infrastructure: NetScalers, StoreFronts, Virtual apps and desktops, WEM, PVS, License servers, etc. --Troubleshoot in a single click and identify where the root-cause of a problem is: network, or storage, or virtualization, or the Citrix stack? --Get insights to right-size and optimize your Citrix deployment

25
General issues
Factors that affect logons in general
Storage
26
Get your VMs on the quickest available storage!
5
MCS and PVS
27
Use caching optimizations
Hypervisors
28
Tune your hypervisors for best performance!
VSphere
https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/performance/v
sphere-esxi-vcenter-server-67-performance-best-practices.pdf
Citrix Hypervisor (XenServer)
https://www.citrix.com/blogs/2013/12/02/xenserver-performance-tuning-top-5-recommended-
guides/
Hyper-V
https://docs.microsoft.com/en-us/windows-server/administration/performance-tuning/role/hyper-
v-server/

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Citrix XenApp and XenDesktop are two of the most performance sensitive technologies in use in enterprise networks today. Slow logins, frequent session disconnects and slow screen refreshes are just some of the common complaints that Citrix administrators have to deal with. Furthermore, often when a user complains that their desktop is slow or an application is slow to launch, the issue is not in the Citrix tiers – but instead in the network, the virtualization platform, or storage tiers. End-to-end visibility, root-cause diagnosis and proactive alerting are therefore key requirements for Citrix administrators. Watch this CUGC webinar by Bala Vaidhinathan, CTO of eG Innovations, as he discusses - - Key requirements for Citrix performance monitoring - Where Citrix Director helps, and its limitations - When you will need to consider Citrix NetScaler Insight Center - The pros and cons of the Citrix management packs for Microsoft SCOM - How can we augment the built-in Citrix tools, providing end-to-end visibility, rapid diagnosis and advanced reporting for Citrix XenApp and XenDesktop

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Networks
29
Quick networking is always essential!
Active Directory
30
Ensure fast logon authentication and GP processing by
ensuring AD is optimal
5
AD underpins far more than just authentication
and integrates with all technologies in the EUC
stack
• Check domain and forest functional levels
• All DCs should be Global Catalog servers
• Have no manually created Connection
Objects in Sites and Services
• Make sure all subnets are correctly defined
in Sites and Services
• Create reverse DNS lookup zones for all
subnets
• Remove orphaned DCs
• Configure the PDCe to be the domain
authoritative time server
Active Directory
31
Domain and forest functional levels
Active Directory
32
Global Catalog servers and RODCs

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The document discusses avoiding mistakes when managing Citrix performance. It recommends looking for monitoring tools with Citrix expertise that provide end-to-end visibility across infrastructure components. Built-in Citrix tools are useful for troubleshooting but not sufficient for overall performance management. Virtual desktop monitoring differs from virtual server monitoring as it requires understanding user experience and activity within desktops. The document promotes a solution called eG Enterprise for comprehensive Citrix performance monitoring and diagnosis.

business continuitycitrixapm
Citrix Troubleshooting 101
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One of the most challenging tasks for a Citrix administrator is when a user calls in to the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, etc. So, how does a Citrix admin go about solving such issues? A Citrix deployment has many infrastructure tiers and dependencies. Where do you initially focus your investigations, what do you analyze, and how do you triage? George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.

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The webinar discusses eG Enterprise's performance monitoring capabilities for Citrix XenDesktop environments. It highlights key challenges in monitoring XenDesktop performance across tiers when visibility is limited. eG Enterprise provides deep, end-to-end visibility across the entire infrastructure and desktop virtualization stack to diagnose issues. The webinar covers best practices like monitoring the full service rather than individual silos, gaining deep session-level insights, preemptive detection and right-sizing to optimize performance.

Active Directory
33
Subnet definitions
How does a client find a
domain controller to
validate a logon?
1. DCs register SVR and A
records in DNS
2. Client requests a DC by
providing its site name
to DNS
3. DNS uses the client’s
site name to find a DC
in that site or closest
site
4. DNS provides the IP
address of DC to client
Active Directory
34
DNS configuration
35
Optimizing AD is crucial –
pay particular attention to
subnets and DNS
36

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Antivirus
37
Key points
If using UPM, exclude c:users from session host scanning if it is enabled on the file
server end
Put ALL available exclusions in for both Citrix infrastructure and session host servers
Turn off all unneeded parts of the AV suite (they all try to do far too much these days!)
Concentrate on detection and response (without overloading the image with agents)
Use application whitelisting such as WEM/AppLocker/Ivanti Application Control
Use lower-level detections if possible (such as host-level AV)
38
Pre-user (boot) phase
Image optimization
39
Free optimization tools are available that can further
enhance logon times
5
Citrix Optimizer
VMware Operating System
Optimization Tool
Base Image Script Framework
Pre-boot
40
Particularly helpful on Windows 10
5
Very applicable to Windows 10 XD, as this OS
will present the logon dialog long before
background processing is finished
Power management can be done in many
different ways – for VDI, both Citrix and
VMware have hypervisor-integrated power
management features, allowing you to start up
machines ahead of time
Physical machines can handle this through
solutions such as Wake-On-LAN, can easily
be done through SCCM
For Windows 10, advise powering machines
on ten minutes before they are required to get
optimal logon performance
AutoScale can be used to help in cloud
environments

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Auto logon
41
Especially in VDI environments, the second logon is often
much quicker than the first, even when profiles aren’t
retained
5
• To remediate this, first configure Windows auto-logon by creating a Startup Script that
sets the Registry keys that control it, or that calls the SysInternals tool AutoLogon
(SysInternals tool better because it encrypts the password). Use a specific user called
autologon or similar
• Create a batch command that deletes the DefaultPassword Registry value, and then
runs the logoff command
• Create a Scheduled Task and set it to run when the autologon user logs on
• Call the batch script you created earlier from the Scheduled Task
• When you boot the machine up, the Startup Script configures it for auto-logon, then
when the auto-logon succeeds, the Scheduled Task removes the auto-logon password
and then logs the user out
• You should now have a machine that boots up ready for a “second” logon every time
• With persistent VDI, you can even extend this so that each user is automatically logged
Applications preload
42
Can increase logon times – and other KPIs
5
A Scheduled Task triggered at startup should be configured with entries similar to below
and run, this preloads applications into memory and improves not just logon times but
application launch KPIs
start notepad.exe
timeout /t 1
start iexplore.exe
timeout /t 1
start C:Program Files (x86)Microsoft OfficeOffice16WINWORD.exe
timeout /t 1
start C:Program Files (x86)Microsoft OfficeOffice16EXCEL.exe
timeout /t 1
start C:Program Files (x86)Microsoft OfficeOffice16POWERPNT.exe
timeout /t 1
start C:Program Files (x86)AdobeAcrobat Reader DCReaderAcroRd32.exe
timeout /t 3
taskkill /IM notepad.exe
timeout /t 1
taskkill /IM iexplore.exe
timeout /t 1
taskkill /IM WINWORD.exe
timeout /t 1
taskkill /IM EXCEL.exe
timeout /t 1
taskkill /IM POWERPNT.exe
timeout /t 1
taskkill /IM AcroRd32.exe
Firewall rules
43
Windows 10 seems to have an odd way of dealing with
firewall rules
5
• Firewall rules are created for each AppX application on a per-user basis
• These rules are not removed when a profile is deleted, and often duplicates are
created
• At boot, Windows appears to iterate through these rules and takes longer
dependent on how many there are
• Update – now a Registry key to fix this:-
• HKLMSYSTEMCurrentControlSetServicesSharedAccessParametersFirewallPol
icy, set a DWORD called DeleteUserAppContainersOnLogoff to 1
44
Brokering and session phase

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Citrix-related tips
45
Get your Citrix infra running sharp
5
• Check custom load evaluator policies aren’t set
erroneously
• Session Pre-Launch and Linger will help
• Ensure you have resiliency in each infrastructure
component role
• Upgrade Citrix infrastructure as much as possible to
improve brokering (7.15+ advised)
• Use zones to group VDAs and DDCs together to
minimize traffic
• Disable unused virtual channels – this can make a big
difference
• Use Concurrent Logons Tolerance policy setting to
avoid logon storms on particular VDAs
46
Authentication phase
47
Legal Notices
48
Profile load phase

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What is the Windows user profile?
49
Profile
Apps Data
Configuration
‣ Config items
‣ Shortcuts
‣ MRU lists
‣ Supplementary data
‣ AutoComplete files
‣ History
‣ View settings
‣ …and much more!
What does it hold?
50
41%Total of support calls during
Windows 10 migration that
related to user profile
issues
Windows profile types
51
Windows user profiles normally come in four specific
types
Local profile
A local profile is stored only on the device. Every
user logging on to a Windows endpoint will
normally receive a local profile unless another
type is defined for them.
Roaming
profile
A roaming profile is stored on a file server share
and is copied down to the device at logon and
back to the share at logoff, allowing users to
persist their profile changes. This is defined in
AD.
Mandatory
profile
A mandatory profile is a roaming profile that is
not saved back to the file share and discarded
at logoff. Users cannot persist profile changes
and always receive the same profile settings.
Temporary
profile
If there is a problem loading a profile or the
user’s profile is unavailable, then the system will
create a temporary profile for the user which is
discarded at logoff.
1
2
3
4
Profile versions
52
Checklist of profile versions and which operating systems
they apply to
v1 profile v2 profile v3 profile
v4 profile v5 profile v6 profile
‣ Windows NT
‣ Windows 2000
‣ Windows XP
‣ Windows Server 2003
‣ Windows Vista
‣ Windows Server 2008
‣ Windows 7
‣ Windows Server 2008 R2
‣ Windows 8
‣ Windows Server 2012
‣ Windows 8.1
‣ Windows Server 2012 R2
‣ Windows 10 RTM
‣ Windows 10 1511
‣ Windows Server 2016 Technical
Preview
‣ Windows 10 1607+
‣ Windows Server 2016 RTM
‣ Windows Server 2019

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Roaming profile problems - summary
53
Roaming profiles can be used to manage the user profile,
but they have a number of drawbacks
Last writer wins
Large profiles and
load times
%LOCALAPPDATA%
not included *
Quotas may
cause issues
Without Folder Redirection or GPO quotas, profiles can
grow very large and affect logon/logoff performance
Windows 10 and many applications save settings to
%LOCALAPPDATA%, which is excluded from a roaming
profile
GPO quotas, when set too low, are known to cause
profile failure
Redirecting folders like APPDATA can have a detrimental
effect on application performance
Redirection can
affect app
performance **
As mentioned earlier, last writer wins can cause
inconsistency of settings application
Roaming profiles only work on the OSes that match the
profile version
Limited to profile
version
54
Don’t use roaming profiles
unless you really have no
other choice
Profiles - considerations
55
What profile type and management technique is best?
5
Local profiles are fastest to load
However this is not usually suitable for Citrix
environments unless you’re doing persistent
FSLogix Profile Containers is an excellent
halfway house – OS treats them as local,
centrally manageable, multi-session
If you have to use mandatory or Citrix
template profiles, store them locally in the
golden image and update with a file copy on
boot
You can do FSLogix Profiles across multiple
OS types by leveraging an injection
technology like UE-V
File-based solutions like UPM are really
Profiles - Windows file sizes
56
How are KPIs affected by the size of files involved?
Logon time
Relative to sizes of files making up profile
0
20
40
60
80
100
120
140
160
180
200
1GB in 1GB chunk 1GB in 100MB chunks 3MB in 1KB chunks

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Profiles - exclusions
57
Keeping profile size down reduces logon times (if file-
based management) and storage capacity requirements
Only use aggressive exclusions when using file-
based profile management solutions
For VHD-based solutions, target large files or caches
only to reduce storage requirements
Don’t go crazy with this – it can be easy to exclude
something that causes an issue (like GPO caching)
Profiles – UWP apps
58
By default, many UWP apps are provisioned to the user
5
Profiles – UWP apps
59
Removing the provisioned apps
5
Get-AppxProvisionedPackage -online | Out-GridView -PassThru |
Remove-AppxProvisionedPackage -online
Profiles – UWP apps
60
Install Windows ADK
Run Windows Imaging and Configuration Designer
Advanced Provisioning
Runtime settings | Policies | Authentication | Fast First
Sign-In | Set to Enabled
EnableSharedPCMode – TRUE
Account Model – domain-joined only
Export the provisioning package
Save it to a location
Execute this from elevated PowerShell –
Install-ProvisioningPackage -PackagePath
“NameOfPackage.ppkg” -QuietInstall
Optionally, enable “Fast First Sign-In”

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Profiles – customization
61
Customizing your base user profile is probably the #1 way
you can speed up logons
5
Boot into Audit Mode as
shown
Perform all customizations as
necessary
Create unattend.xml (either
from Windows ADK, or just
use the one on my site)
Sysprep with the switch to
copyprofile, referencing XML
file
Allow machine to restart
Profiles – customization
62
Customizing your base user profile is probably the #1 way
you can speed up logons
5
Allow machine to boot and log
on
Perform sanitization (as on
left)
Insert any settings or files you
require
Don’t forget to Unload the
user Registry hive (or you will
lock it!)
Either leave it in the image as
a standard default profile, or
copy to NETLOGON share or
UPM template share
Profile sanitization process
Set permissions on Registry and filesystem
(don’t forget to give All Application Packages
Full Control)
Make Administrators the NTFS owner of the
filesystem entries
Remove Restricted group from ACL for
Registry
Remove any references to username or SID
(use psgetsid) from the Registry file
Remove extraneous Registry keys and values
Remove extraneous filesystem data – be
careful not to remove the Shell or WInX or
SendTo folders from LOCALAPPDATA though!
Insert common GPO Registry settings????
63
Remove UWP apps and use
a custom default profile
64
User Group Policy phase

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Group Policy
65
Background
5
Group Policy
66
Architecture
5
Group Policy
67
CSE processing order
5
Administrative templates
GUID: 35378EAC-683F-11D2-A89A-00C04FBBCFA2
Wireless Group Policy
GUID: 0ACDD40C-75AC-47ab-BAA0-BF6DE7E7FE63
Citrix Group Policy
GUID: 0D0C7034-2EBD-4A87-A9B9-9015E3F2E6E0
Group Policy Environment
GUID: 0E28E245-9368-4853-AD84-6DA3BA35BB75
Central Access Policy Configuration
GUID: 16BE69FA-4209-4250-88CB-716CF41954E0
Group Policy Local Users and Groups
GUID: 17D89FEC-5C44-4972-B12D-241CAEF74509
Group Policy Device Settings
GUID: 1A6364EB-776B-4120-ADE1-B63A406A76B5
Folder Redirection
GUID: 25537BA6-77A8-11D2-9B6C-0000F8080861
Citrix Profile Management
GUID: 26F29E43-DA55-459d-A045-5FEB25F8AB15
Microsoft Disk Quota
GUID: 3610EDA5-77EF-11D2-8DC5-00C04FA31A66
Group Policy Network Options
GUID: 3A0DBA37-F8B2-4356-83DE-3E90BD5C261F
QoS Packet Scheduler
GUID: 426031c0-0b47-4852-b0ca-ac3d37bfcb39
Scripts
GUID: 42B5FAAE-6536-11d2-AE5A-0000F87571E3
Remote Desktop USB Redirection
GUID: 4BCD6CDE-777B-48B6-9804-43568E23545D
Internet Explorer Zonemapping
GUID: 4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3
RemoteApp and Desktop Connections
GUID: 4D2F9B6F-1E52-4711-A382-6A8B1A003DE6
Work Folders
GUID: 4D968B55-CAC2-4FF5-983F-0A54603781A3
Group Policy Drive Maps
GUID: 5794DAFD-BE60-433f-88A2-1A31939AC01F
Group Policy Folders
GUID: 6232C319-91AC-4931-9385-E70C2B099F0E
Group Policy Network Shares
GUID: 6A4C88C6-C502-4f74-8F60-2CB23EDC24E2
Group Policy Files
GUID: 7150F9BF-48AD-4da4-A49C-29EF4A8369BA
Group Policy Data Sources
GUID: 728EE579-943C-4519-9EF7-AB56765798ED
Group Policy Ini Files
GUID: 74EE6C03-5363-4554-B161-627540339CAB
Windows Search Group Policy Extension
GUID: 7933F41E-56F8-41d6-A31C-4148A711EE93
Internet Explorer User Accelerators
GUID: 7B849a69-220F-451E-B3FE-2CB811AF94AE
Security
GUID: 827D319E-6EAC-11D2-A4EA-00C04F79F83A
Deployed Printer Connections
GUID: 8A28E2C5-8D06-49A4-A08C-632DAA493E17
Group Policy Services
GUID: 91FBB303-0CD5-4055-BF42-E512A681B325
Group Policy Folder Options
GUID: A3F3E39B-5D83-4940-B954-28315B82F0A8
Group Policy Scheduled Tasks
GUID: AADCED64-746C-4633-A97C-D61349046527
Group Policy Registry
GUID: B087BE9D-ED37-454f-AF9C-04291E351182
802.3 Group Policy
GUID: B587E2B1-4D59-4e7e-AED9-22B9DF11D053
Windows To Go Startup Options
GUID: BA649533-0AAC-4E04-B9BC-4DBAE0325B12
Group Policy Printers
GUID: BC75B1ED-5833-4858-9BB8-CBF0B166DF9D
Windows To Go Hibernate Options
GUID: C34B2751-1CF4-44F5-9262-C3FC39666591
Group Policy Shortcuts
GUID: C418DD9D-0D14-4efb-8FBF-CFE535C8FAC7
Microsoft Offline Files
GUID: C631DF4C-088F-4156-B058-4375F0853CD8
Software Installation
GUID: C6DC5466-785A-11D2-84D0-00C04FB169F7
TCPIP
GUID: CDEAFC3D-948D-49DD-AB12-E578BA4AF7AA
Internet Explorer Machine Accelerators
GUID: CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D
IP Security
GUID: E437BC1C-AA7D-11D2-A382-00C04F991E27
Group Policy Internet Settings
GUID: E47248BA-94CC-49c4-BBB5-9EB7F05183D0
Group Policy Start Menu Settings
GUID: E4F48E54-F38D-4884-BFB9-D4D2E5729C18
Group Policy Regional Options
GUID: E5094040-C46C-4115-B030-04FB2E545B00
Group Policy Power Options
GUID: E62688F0-25FD-4c90-BFF5-F508B9D2E31F
Audit Policy Configuration
GUID: F3CCC681-B74C-4060-9F26-
CD84525DCA2A
Group Policy Applications
GUID: F9C77450-3A41-477E-9310-9ACD617BD9E3
Enterprise QoS
GUID: FB2CA36D-0B40-4307-821B-
A13B252DE56C
ProcessConnectivityPlatform
GUID: FBF687E6-F063-4D9F-9F4F-
FD9A26ACDD5F
Group Policy
68
What sort of approach should you take to setting up your
Group Policy Objects?
5
Administrators must choose between
having “one setting per GPO” as in the
image, or one GPO with many settings
defined
“One setting per GPO” makes
administration and troubleshooting much
easier (they can be disabled individually)
However, GPOs are processed more
quickly if the number of GPOs is smaller
For performance reasons, it is advised to
load multiple CSE settings into single
GPOs where possible

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Group Policy
69
Changing GPO Status is commonly used to improve
performance, but…
5
These settings are commonly used to
disable Computer Configuration or User
Configuration elements for GPOs that
only have settings from one or the other
It is believed that disabling the “other”
settings improves the performance of the
Group Policy engine
It actually makes no difference to
processing
It is advised to leave the settings as
“Enabled”
Group Policy
70
Loopback processing
5
Group Policy
71
Group Policy Preferences Printers
5
Group Policy
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Computer Configuration versus User Configuration items
5

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73
Filters are crucial to GPO processing
5
Security filtering is done by
permissions on the GPOs
WMI filters (especially LDAP or
product queries) adversely affect GP
processing, remove where possible
In Group Policy Preferences, using
Item-Level Targeting (particularly
OU, LDAP Query, Domain, Site, or
Computer Security Groups) also
increases the required processing
time, although it can be difficult to
replace this with Security Filtering
Group Policy
74
Design and structure
5
Try and keep AD structure as simple as
possible
Try to separate objects by AD security
groups and OUs
Avoid complex filtering
Avoid flat structures
Review Group Policies on an ongoing
basis
Minimize use of Group Policy
Preferences where possible
Remove GPOs that are unlinked or
unapplicable
Use AGPM if possible for change
Citrix Policies
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Take the same approach with Citrix policies
• Use them in AD rather than FMA where possible
• Take care with filters (monitor and assess)
Group Policy
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Synchronous or asynchronous?
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Group Policy
77
What are asynchronous and synchronous processing
modes?
5
Group Policy
78
Foreground and background processing
5
Foreground processing
occurs when users logs in
Background processing
occurs when a Group Policy
refresh is initiated
Background processing is
ALWAYS asynchronous
Foreground processing can
be synchronous or
asynchronous
Group Policy
79
Enabling policies for asynchronous mode
5
Group Policy
80
Caveats for asynchronous processing – prior logons
5
If a user has not previously logged on to a machine, then user policy
processing is ALWAYS synchronous
User prior logon is NOT measured by the presence of a profile or cached
credentials
Registry keys in the user’s ntuser.dat file indicate whether there has been a
prior logon
Set the following in the default user profile:-
KEY - HKCUSoftwareMicrosoftWindowsCurrentVersionGroup
PolicyState
Value – NextRefreshMode REG_DWORD 2
Value – NextRefreshReason REG_DWORD 0

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Group Policy
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Used to speed up foreground synchronous processing
only
Group Policy
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Asynchronous processing – summary
5
• Ensure that the GPOs are set to allow asynchronous processing (one policy on clients, two
on RDSH servers)
• Ensure your default profile or template profile has the Registry values added at
HKCUSoftwareMicrosoftWindowsCurrentVersionGroup PolicyState for
NextRefreshMode and NextRefreshReason
• On a server OS, make sure the RDSH role is installed, otherwise every logon will be
synchronous (1-to-1 you’re out of luck)
• If you need Folder Redirection policies, use Group Policy Preferences Registry Items to set
the UserShellFolders values directly, rather than using GPO CSEs. Note for some folders
(like Downloads) you may need to look up the GUID reference. Easiest way to do this is
actually configure the redirection policy through the CSE, and then check the Registry to see
what the GUID name is, then set it up as a GPP instead.
• NEVER use Software Installation Policies via GPO, if you can at all avoid them
• Don’t worry about defining home folders, profile paths and logon scripts on the user object -
this doesn’t affect processing, in my testing (although bear in mind I did all of it on Server
2016 and Windows 10)
• If you’re using UPM, don’t use the home drive as part of the user profile path
• If you do need to use synchronous CSEs, update them as little as possible
• Group Policy Preference Drive Maps won’t cause a problem unless you’re on an older (pre
Win-8/2012) OS. If you are on the older versions, find a better way to deal with mapped
drives
87
On CVA, enabling
asynchronous processing
will make the most
difference to logons
Logon scripts
88
Using logon scripts (either AD user object or through
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5
Since Server 2012 logon scripts do not
actually execute at logon anyway, a GPO
needs to be configured to make them
execute at logon
Logon scripts should be avoided (or at
least minimized) and configuration items
handed off to GPP or another tool
Synchronous logon GPO only applies to
multiple scripts
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EFSS tools and Folder Redirection
Run logon scripts in PowerShell
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89
If you can’t get rid of them, at least disable them on your
Citrix environments!
5
Filter out any Logon Script GPOs
Save the following script
@echo off
set UserInitLogonScript=
start %systemroot%system32userinit.exe
exit
Save the script somewhere local to the image
Replace the contents of HKLMSoftwareMicrosoftWindows
NTCurrentVersionWinlogon – Userinit with the path to the script
Any user object logon scripts will then be ignored entirely
90
91
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Drive mappings
93
Problems
5
Drive mappings always insist on
validating the drive when it is
mapped, and also when it is
rendered within the shell
Drive mappings use letters of the
alphabet, and as such are
restricted in their scope
Often scripts or applications have
references to drive letters hard-
coded
Often other configuration items
are dependent on the existence of
the drive mapping
Drive mappings
94
Home drives
5
Don’t use home drives!
Either use OneDrive/ShareFile or
other EFSS solution, or…
…just redirect the Documents
folder!
Drive mappings
95
How can we deal with departmental drives?
5
Use document management systems instead (like
SharePoint)
Use the method specified in this article - https://james-
rankin.com/articles/dealing-with-network-drive-mappings-
in-citrix-environments/ - to create shortcuts to network
locations that show in the shell without mapping drives
If you can’t do that, you can reduce the amount of drive
mappings required by using a single root and ABE
Rather than mapping multiple drives, map to the root
of a filesystem structure once
Then control each department’s access through
NTFS and ABE
ABE ensures folders the user can’t access don’t
appear even in the view
This will decrease the amount of mapped drives
required if they can’t be gotten rid of entirelyOld method
New method

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a11yaccessibilityalt text
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97
Review and remediate your
organization’s use of
mapped drives
98
XenApp/XenDesktop
File server
Fast storage
%USERPROFILE%
{Downloads}
Redirection for Documents, Pictures, etc.
(either standard or to EFSS)
Folder Redirection
Try and move away from redirected folders if possible
High-volume access
Low-volume access
Folder redirection - summary
99
What are the key takeaways?
• When redirecting, use Registry direct – don’t redirect to mapped drives – don’t
map Documents to the root of home drives
• Use “normal” Folder Redirection or EFSS to handle low-volume areas like
Documents, Pictures, etc.
• Don’t redirect Downloads – use it as a scratch area
• Think very carefully about how you handle possible redirection of Desktop. May
be best to encourage users away from it
• For high-volume areas like AppData, Recent Items, etc., use a VHD mounting
tool
• Ideally, redirect the user profile root to a VHD, to allow captures of
LOCALAPPDATA etc.
• Other large files (SFB GAL, Outlook OST, Search database, etc.) can also
possibly be handled by VHD mounts
100
Use VHD mounting to
replace Folder Redirection
in most areas

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a11yaccessibilityalt text
101
Userinit phase
UserInit – Active Setup
102
Removing or disabling these can also reduce first logon
times
5
Active Setup is a mechanism for executing commands once per user
early during logon. Active Setup is used by some operating system
components like Internet Explorer to set up an initial configuration for
new users logging on for the first time. It is a way of hard-coding user-
specific data
Active Setup runs before the desktop appears. Commands started by
Active Setup run synchronously, blocking the logon while they are
executing
Active Setup employs neither a timeout nor any other mechanism to
determine if a StubPath process it started is still alive, so if it hangs,
the entire logon will stop
You can disable Active Setup entries by removing the StubPath entries
from all [GUID] subkeys under
HKEY_LOCAL_MACHINESOFTWAREMicrosoftActive
SetupInstalled Components and
HKEY_LOCAL_MACHINEWow6432NodeSOFTWAREMicrosoftActi
ve SetupInstalled Components
Alternatively you can disable them by using the SysInternals AutoRuns
tool
It is recommended to check all the Active Setup entries and remove as
103
Shell phase
In-session performance can affect *new* logons
Performance management
104
Take steps to ensure server or desktop performance is
always good
MONITOR!
Use WEM or UWM or other tool to
manage performance
Don’t forget these tools are band-aids –
always address underlying issues
Use ad-blockers
Pay attention to hungry applications like
Skype, Teams, Slack, Chrome, etc.
Use optimizations from Citrix
Redirection policies can help

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Invited Remote Lecture to SC21 The International Conference for High Performance Computing, Networking, Storage, and Analysis St. Louis, Missouri November 18, 2021

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Printing
105
Don’t forget about printers!
SysInternals AutoRuns
106
Should be run on base image and verified
5
Scheduled Tasks
107
Validate all existing Scheduled Tasks so that
unnecessary processes don’t run during logon
5
Understand impact of new apps
108
Ensure you dissect any new applications added

Recommended for you

Tools to help troubleshooting
109
When you’re struggling, you need to dig deeper
110
Image optimization is
crucial – do it well and do it
often
Logon times comparison
111
Windows 10 1809 on CVD and Windows Server 2016 on
CVA
Windows
10 1909
Before After
261.4 seconds
average
Windows
Server
2019
10.1 secs average
52.7 seconds
average
8.2 secs average
Summary
112
Key takeaways rundown
Use fast storage and
make sure your
hardware is running
without issue
Ensure AD is optimal
(particularly subnets
and DNS configuration)
Avoid networked
profiles, adopt
appropriate solution to
handle user settings if
smooth roaming is
required (if Win10,
ditch the UWP crap
with that ADK trick)
Configure AV correctly
(or get rid of it!)
Put UX at the heart of
all designs and
planning, make sure do
proactive holistic
monitoring, adopt
software to do this if
necessary
Rationalize and
optimize your Group
Policy – get
asynchronous user
processing enabled if
possible
Ditch logon scripts,
folder redirection and
drive mappings and
replace with other
configuration methods
All other image
optimizations should all
be applied where
possible

Recommended for you

Questions?
© eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com
+1 (866) 526 6700 www.eginnovations.cominfo@eginnovations.com
Thank You

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How to Get the​ Fastest Possible ​Citrix Logon Times​? Optimization Tips for Every Citrix Admin.

  • 1. © eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com How to get the fastest possible Citrix Logon times with James Rankin will begin shortly... Have you seen an explosion in WFH users due to the COVID-19 crisis? eG Innovations can help! • Help WFH employees continue to be productive • Give employees fast logon and response times and allocate bandwidth efficiently by user requirements • Help the Help Desk handle more calls and resolve in minutes, not hours • Same day implementation
  • 2. © eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com How to get the fastest possible Citrix Logon times with James Rankin will begin shortly... How to Get the Fastest Possible Citrix Logon Times The first impression customers have of any digital workspace is simply logging onto the desired application or desktop.
  • 3. © eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com eG Innovations’ Citrix Logon Simulator https://www.eginnovations.com/citrix-monitoring/free-logon-simulator • Simulates the exact same process that users go through when they logon to XenApp or XenDesktop • Tracks every step of the Citrix logon process: browser access, authentication, enumeration, HDX session establishment, and application launch • Detects logon issues proactively and helps solve them before users are affected • Monitors the availability of published applications, such as Cerner, Epic, SAP, Outlook, Office 365, etc. • Tests if the entire Citrix delivery infrastructure is working in concert
  • 4. © eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com eG Innovations has been helping customers answer the question, “Why is my application slow?” for two decades 2001 • Universal agent monitor • Support for 100+ applications, devices and IT components • Automated root cause diagnosis • Self-learning baselines Unified Monitoring 2008 • Extended support for virtualization platforms • Inside-outside visibility of VMs • Virtualization-aware root cause diagnosis Virtualization 2005 • Business service management • End-to-end service topology • Automatic dependency mapping Business Service Management 2014 • Monitoring support for public, private and hybrid cloud • Cloud-aware root cause diagnosis • SaaS deployment Cloud 2016-17 • Real user monitoring • Distributed transaction tracing • Application code-level visibility for Java and .NET applications APM Major Product Release: 2019 • Digital workspace monitoring enhancements • Web app simulation • Support for Docker and Kubernetes • Expanded APM capabilities (PHP, Node.js) • Monitoring DevOps toolsets User Experience How to get the fastest possible Citrix Logon times with James Rankin will begin shortly...
  • 5. © eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com eG Express Cloud for Citrix • Monitor business-critical Citrix services without requiring any on-premises monitoring software • Get built-in domain expertise to identify even the most complex performance issues • Be the first to know when your users experience slow logons, slow app launches, disconnects, session latency, network latency, etc. • Gain actionable and prescriptive alerts that tell you how to triage your Citrix problem • Out-of-box reports provide historical analytics for rightsizing and optimization https://www.eginnovations.com/citrix-monitoring/cloud
  • 6. © eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com How to get the fastest possible Citrix Logon times with James Rankin will begin shortly... Every layer, every component. Code to bare metal. Public, private and hybrid. The Digital Performance Management Company
  • 7. 8 April 2020 @james____rankin james-rankin.com https://www.youtube.com/channel/UCwldtJW6M7yhdBZH26Tmjtw
  • 8. 8 April 2020 @james____rankin james-rankin.com https://www.youtube.com/channel/UCwldtJW6M7yhdBZH26Tmjtw
  • 9. 9 User experience and monitoring These are vitally important when considering logon times
  • 10. UX and AX • Employee dissatisfaction • Security and data loss issues as users resort to using “shadow IT” solutions • Loss of productivity and wasted work time • Delays to processing of business functions • Increased employee stress • Problems with employee retention What happens if these are bad?
  • 11. Key performance indicators 11 What are the KPIs that users measure their “user experience” by? • Logon times • Application launch times • Key application interaction times (e.g. browsing to the Open File dialog) • Common admin tasks (such as running reports) • Printing
  • 12. 12 Put user experience at the heart of everything
  • 13. The importance of monitoring 13 Client-end monitoring is the most common “missing” part of the equation we see
  • 14. The importance of monitoring 14 Options around client-side monitoring
  • 16. 16 What happens at logon? Let’s dive into the anatomy of a logon
  • 17. 17 The Citrix logon process What happens during the user logon?
  • 18. The Citrix logon process 18 What happens during the user logon? 5 Brokering and session initialization User profileAuthentication Group Policy ShellUserinit Resource connection brokered, Citrix license validated, client server subsystem launches winlogon.exe, which launches logonui.exe Logon dialog presented, user logs on and is validated. Logon duration measurement begins, RDSH license validated User’s profile is located and loaded, or created and loaded User Group Policy processing is fetched, run and completed Prepares for shell or program launch, establishes network connections, runs Active Setup, maps printers Runs specified shell (usually explorer.exe) or program from command line
  • 19. Citrix logon is not just Windows 19 Brokering and session initialization has its own processes Citrix broker infrastructure has to perform tasks such as:- • Validate license • Assess load • Assess worker uptime • Assess connection status • Identify VDA type (multi-session or single) • Identify persistence type • If persistent, assess power and registration status • If required, initiate power on This is why it is essential to measure logons from a “Citrix” rather than just “Windows” perspective
  • 20. Persistent or non-persistent? 20 Most CVA is non-persistent, and a significant proportion of CVD as well Persistent resources Persistent resources (desktops only) maintain a locally-cached copy of the user’s session state on the VDA. This is normally used in one-to-one (sometimes referred to as “dedicated” or “non- pooled”) Citrix Virtual Apps and Desktops environments, as the user must reconnect to a dedicated VDA in order to have their session state “persisted”. Non-persistent resources Non-persistent resources (either desktops or applications), conversely, do not maintain a cached copy of the user’s session state on the VDA. Their changes are discarded from the VDA at the point of logoff. This is not to say, however, that user session state changes cannot be persisted in this fashion – they can be saved at logoff to a network location and then re-injected when a user launches a new instance of an application or desktop. These methods are commonly used in multi-user environments or single-user environments where new machines are provisioned at each logon (“shared”, or “pooled”).
  • 21. How long is a “good” logon? 21 Most monitoring providers (and Citrix) class 30 secs or less as “Good” I always aim for 10 secs or less Ideally, no single logon should take more than a minute even when there are infrastructure issues
  • 22. A standard logon 22 Some baselines 5 Windows 10 1909 261.4 seconds average Windows Server 2019 52.7 seconds average
  • 23. History of Citrix Windows logon times Windows versions have exponentially increased logon times and sizes of profiles 0 50 100 150 200 250 300 Windows NT4 Windows 2000 Windows XP/2003 Windows 7/2008 R2 Windows 8.1/2012 R2 Windows 10 Windows Server 2016 Windows Server 2019 Windows logon times and profile sizes (non-persistent) Size of profile (MB) Non-persistent logon time (secs)
  • 24. 24 Most logon issues occur through Group Policy or profile
  • 25. 25 General issues Factors that affect logons in general
  • 26. Storage 26 Get your VMs on the quickest available storage! 5
  • 27. MCS and PVS 27 Use caching optimizations
  • 28. Hypervisors 28 Tune your hypervisors for best performance! VSphere https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/performance/v sphere-esxi-vcenter-server-67-performance-best-practices.pdf Citrix Hypervisor (XenServer) https://www.citrix.com/blogs/2013/12/02/xenserver-performance-tuning-top-5-recommended- guides/ Hyper-V https://docs.microsoft.com/en-us/windows-server/administration/performance-tuning/role/hyper- v-server/
  • 29. Networks 29 Quick networking is always essential!
  • 30. Active Directory 30 Ensure fast logon authentication and GP processing by ensuring AD is optimal 5 AD underpins far more than just authentication and integrates with all technologies in the EUC stack • Check domain and forest functional levels • All DCs should be Global Catalog servers • Have no manually created Connection Objects in Sites and Services • Make sure all subnets are correctly defined in Sites and Services • Create reverse DNS lookup zones for all subnets • Remove orphaned DCs • Configure the PDCe to be the domain authoritative time server
  • 31. Active Directory 31 Domain and forest functional levels
  • 33. Active Directory 33 Subnet definitions How does a client find a domain controller to validate a logon? 1. DCs register SVR and A records in DNS 2. Client requests a DC by providing its site name to DNS 3. DNS uses the client’s site name to find a DC in that site or closest site 4. DNS provides the IP address of DC to client
  • 35. 35 Optimizing AD is crucial – pay particular attention to subnets and DNS
  • 36. 36
  • 37. Antivirus 37 Key points If using UPM, exclude c:users from session host scanning if it is enabled on the file server end Put ALL available exclusions in for both Citrix infrastructure and session host servers Turn off all unneeded parts of the AV suite (they all try to do far too much these days!) Concentrate on detection and response (without overloading the image with agents) Use application whitelisting such as WEM/AppLocker/Ivanti Application Control Use lower-level detections if possible (such as host-level AV)
  • 39. Image optimization 39 Free optimization tools are available that can further enhance logon times 5 Citrix Optimizer VMware Operating System Optimization Tool Base Image Script Framework
  • 40. Pre-boot 40 Particularly helpful on Windows 10 5 Very applicable to Windows 10 XD, as this OS will present the logon dialog long before background processing is finished Power management can be done in many different ways – for VDI, both Citrix and VMware have hypervisor-integrated power management features, allowing you to start up machines ahead of time Physical machines can handle this through solutions such as Wake-On-LAN, can easily be done through SCCM For Windows 10, advise powering machines on ten minutes before they are required to get optimal logon performance AutoScale can be used to help in cloud environments
  • 41. Auto logon 41 Especially in VDI environments, the second logon is often much quicker than the first, even when profiles aren’t retained 5 • To remediate this, first configure Windows auto-logon by creating a Startup Script that sets the Registry keys that control it, or that calls the SysInternals tool AutoLogon (SysInternals tool better because it encrypts the password). Use a specific user called autologon or similar • Create a batch command that deletes the DefaultPassword Registry value, and then runs the logoff command • Create a Scheduled Task and set it to run when the autologon user logs on • Call the batch script you created earlier from the Scheduled Task • When you boot the machine up, the Startup Script configures it for auto-logon, then when the auto-logon succeeds, the Scheduled Task removes the auto-logon password and then logs the user out • You should now have a machine that boots up ready for a “second” logon every time • With persistent VDI, you can even extend this so that each user is automatically logged
  • 42. Applications preload 42 Can increase logon times – and other KPIs 5 A Scheduled Task triggered at startup should be configured with entries similar to below and run, this preloads applications into memory and improves not just logon times but application launch KPIs start notepad.exe timeout /t 1 start iexplore.exe timeout /t 1 start C:Program Files (x86)Microsoft OfficeOffice16WINWORD.exe timeout /t 1 start C:Program Files (x86)Microsoft OfficeOffice16EXCEL.exe timeout /t 1 start C:Program Files (x86)Microsoft OfficeOffice16POWERPNT.exe timeout /t 1 start C:Program Files (x86)AdobeAcrobat Reader DCReaderAcroRd32.exe timeout /t 3 taskkill /IM notepad.exe timeout /t 1 taskkill /IM iexplore.exe timeout /t 1 taskkill /IM WINWORD.exe timeout /t 1 taskkill /IM EXCEL.exe timeout /t 1 taskkill /IM POWERPNT.exe timeout /t 1 taskkill /IM AcroRd32.exe
  • 43. Firewall rules 43 Windows 10 seems to have an odd way of dealing with firewall rules 5 • Firewall rules are created for each AppX application on a per-user basis • These rules are not removed when a profile is deleted, and often duplicates are created • At boot, Windows appears to iterate through these rules and takes longer dependent on how many there are • Update – now a Registry key to fix this:- • HKLMSYSTEMCurrentControlSetServicesSharedAccessParametersFirewallPol icy, set a DWORD called DeleteUserAppContainersOnLogoff to 1
  • 45. Citrix-related tips 45 Get your Citrix infra running sharp 5 • Check custom load evaluator policies aren’t set erroneously • Session Pre-Launch and Linger will help • Ensure you have resiliency in each infrastructure component role • Upgrade Citrix infrastructure as much as possible to improve brokering (7.15+ advised) • Use zones to group VDAs and DDCs together to minimize traffic • Disable unused virtual channels – this can make a big difference • Use Concurrent Logons Tolerance policy setting to avoid logon storms on particular VDAs
  • 49. What is the Windows user profile? 49 Profile Apps Data Configuration ‣ Config items ‣ Shortcuts ‣ MRU lists ‣ Supplementary data ‣ AutoComplete files ‣ History ‣ View settings ‣ …and much more! What does it hold?
  • 50. 50 41%Total of support calls during Windows 10 migration that related to user profile issues
  • 51. Windows profile types 51 Windows user profiles normally come in four specific types Local profile A local profile is stored only on the device. Every user logging on to a Windows endpoint will normally receive a local profile unless another type is defined for them. Roaming profile A roaming profile is stored on a file server share and is copied down to the device at logon and back to the share at logoff, allowing users to persist their profile changes. This is defined in AD. Mandatory profile A mandatory profile is a roaming profile that is not saved back to the file share and discarded at logoff. Users cannot persist profile changes and always receive the same profile settings. Temporary profile If there is a problem loading a profile or the user’s profile is unavailable, then the system will create a temporary profile for the user which is discarded at logoff. 1 2 3 4
  • 52. Profile versions 52 Checklist of profile versions and which operating systems they apply to v1 profile v2 profile v3 profile v4 profile v5 profile v6 profile ‣ Windows NT ‣ Windows 2000 ‣ Windows XP ‣ Windows Server 2003 ‣ Windows Vista ‣ Windows Server 2008 ‣ Windows 7 ‣ Windows Server 2008 R2 ‣ Windows 8 ‣ Windows Server 2012 ‣ Windows 8.1 ‣ Windows Server 2012 R2 ‣ Windows 10 RTM ‣ Windows 10 1511 ‣ Windows Server 2016 Technical Preview ‣ Windows 10 1607+ ‣ Windows Server 2016 RTM ‣ Windows Server 2019
  • 53. Roaming profile problems - summary 53 Roaming profiles can be used to manage the user profile, but they have a number of drawbacks Last writer wins Large profiles and load times %LOCALAPPDATA% not included * Quotas may cause issues Without Folder Redirection or GPO quotas, profiles can grow very large and affect logon/logoff performance Windows 10 and many applications save settings to %LOCALAPPDATA%, which is excluded from a roaming profile GPO quotas, when set too low, are known to cause profile failure Redirecting folders like APPDATA can have a detrimental effect on application performance Redirection can affect app performance ** As mentioned earlier, last writer wins can cause inconsistency of settings application Roaming profiles only work on the OSes that match the profile version Limited to profile version
  • 54. 54 Don’t use roaming profiles unless you really have no other choice
  • 55. Profiles - considerations 55 What profile type and management technique is best? 5 Local profiles are fastest to load However this is not usually suitable for Citrix environments unless you’re doing persistent FSLogix Profile Containers is an excellent halfway house – OS treats them as local, centrally manageable, multi-session If you have to use mandatory or Citrix template profiles, store them locally in the golden image and update with a file copy on boot You can do FSLogix Profiles across multiple OS types by leveraging an injection technology like UE-V File-based solutions like UPM are really
  • 56. Profiles - Windows file sizes 56 How are KPIs affected by the size of files involved? Logon time Relative to sizes of files making up profile 0 20 40 60 80 100 120 140 160 180 200 1GB in 1GB chunk 1GB in 100MB chunks 3MB in 1KB chunks
  • 57. Profiles - exclusions 57 Keeping profile size down reduces logon times (if file- based management) and storage capacity requirements Only use aggressive exclusions when using file- based profile management solutions For VHD-based solutions, target large files or caches only to reduce storage requirements Don’t go crazy with this – it can be easy to exclude something that causes an issue (like GPO caching)
  • 58. Profiles – UWP apps 58 By default, many UWP apps are provisioned to the user 5
  • 59. Profiles – UWP apps 59 Removing the provisioned apps 5 Get-AppxProvisionedPackage -online | Out-GridView -PassThru | Remove-AppxProvisionedPackage -online
  • 60. Profiles – UWP apps 60 Install Windows ADK Run Windows Imaging and Configuration Designer Advanced Provisioning Runtime settings | Policies | Authentication | Fast First Sign-In | Set to Enabled EnableSharedPCMode – TRUE Account Model – domain-joined only Export the provisioning package Save it to a location Execute this from elevated PowerShell – Install-ProvisioningPackage -PackagePath “NameOfPackage.ppkg” -QuietInstall Optionally, enable “Fast First Sign-In”
  • 61. Profiles – customization 61 Customizing your base user profile is probably the #1 way you can speed up logons 5 Boot into Audit Mode as shown Perform all customizations as necessary Create unattend.xml (either from Windows ADK, or just use the one on my site) Sysprep with the switch to copyprofile, referencing XML file Allow machine to restart
  • 62. Profiles – customization 62 Customizing your base user profile is probably the #1 way you can speed up logons 5 Allow machine to boot and log on Perform sanitization (as on left) Insert any settings or files you require Don’t forget to Unload the user Registry hive (or you will lock it!) Either leave it in the image as a standard default profile, or copy to NETLOGON share or UPM template share Profile sanitization process Set permissions on Registry and filesystem (don’t forget to give All Application Packages Full Control) Make Administrators the NTFS owner of the filesystem entries Remove Restricted group from ACL for Registry Remove any references to username or SID (use psgetsid) from the Registry file Remove extraneous Registry keys and values Remove extraneous filesystem data – be careful not to remove the Shell or WInX or SendTo folders from LOCALAPPDATA though! Insert common GPO Registry settings????
  • 63. 63 Remove UWP apps and use a custom default profile
  • 67. Group Policy 67 CSE processing order 5 Administrative templates GUID: 35378EAC-683F-11D2-A89A-00C04FBBCFA2 Wireless Group Policy GUID: 0ACDD40C-75AC-47ab-BAA0-BF6DE7E7FE63 Citrix Group Policy GUID: 0D0C7034-2EBD-4A87-A9B9-9015E3F2E6E0 Group Policy Environment GUID: 0E28E245-9368-4853-AD84-6DA3BA35BB75 Central Access Policy Configuration GUID: 16BE69FA-4209-4250-88CB-716CF41954E0 Group Policy Local Users and Groups GUID: 17D89FEC-5C44-4972-B12D-241CAEF74509 Group Policy Device Settings GUID: 1A6364EB-776B-4120-ADE1-B63A406A76B5 Folder Redirection GUID: 25537BA6-77A8-11D2-9B6C-0000F8080861 Citrix Profile Management GUID: 26F29E43-DA55-459d-A045-5FEB25F8AB15 Microsoft Disk Quota GUID: 3610EDA5-77EF-11D2-8DC5-00C04FA31A66 Group Policy Network Options GUID: 3A0DBA37-F8B2-4356-83DE-3E90BD5C261F QoS Packet Scheduler GUID: 426031c0-0b47-4852-b0ca-ac3d37bfcb39 Scripts GUID: 42B5FAAE-6536-11d2-AE5A-0000F87571E3 Remote Desktop USB Redirection GUID: 4BCD6CDE-777B-48B6-9804-43568E23545D Internet Explorer Zonemapping GUID: 4CFB60C1-FAA6-47f1-89AA-0B18730C9FD3 RemoteApp and Desktop Connections GUID: 4D2F9B6F-1E52-4711-A382-6A8B1A003DE6 Work Folders GUID: 4D968B55-CAC2-4FF5-983F-0A54603781A3 Group Policy Drive Maps GUID: 5794DAFD-BE60-433f-88A2-1A31939AC01F Group Policy Folders GUID: 6232C319-91AC-4931-9385-E70C2B099F0E Group Policy Network Shares GUID: 6A4C88C6-C502-4f74-8F60-2CB23EDC24E2 Group Policy Files GUID: 7150F9BF-48AD-4da4-A49C-29EF4A8369BA Group Policy Data Sources GUID: 728EE579-943C-4519-9EF7-AB56765798ED Group Policy Ini Files GUID: 74EE6C03-5363-4554-B161-627540339CAB Windows Search Group Policy Extension GUID: 7933F41E-56F8-41d6-A31C-4148A711EE93 Internet Explorer User Accelerators GUID: 7B849a69-220F-451E-B3FE-2CB811AF94AE Security GUID: 827D319E-6EAC-11D2-A4EA-00C04F79F83A Deployed Printer Connections GUID: 8A28E2C5-8D06-49A4-A08C-632DAA493E17 Group Policy Services GUID: 91FBB303-0CD5-4055-BF42-E512A681B325 Group Policy Folder Options GUID: A3F3E39B-5D83-4940-B954-28315B82F0A8 Group Policy Scheduled Tasks GUID: AADCED64-746C-4633-A97C-D61349046527 Group Policy Registry GUID: B087BE9D-ED37-454f-AF9C-04291E351182 802.3 Group Policy GUID: B587E2B1-4D59-4e7e-AED9-22B9DF11D053 Windows To Go Startup Options GUID: BA649533-0AAC-4E04-B9BC-4DBAE0325B12 Group Policy Printers GUID: BC75B1ED-5833-4858-9BB8-CBF0B166DF9D Windows To Go Hibernate Options GUID: C34B2751-1CF4-44F5-9262-C3FC39666591 Group Policy Shortcuts GUID: C418DD9D-0D14-4efb-8FBF-CFE535C8FAC7 Microsoft Offline Files GUID: C631DF4C-088F-4156-B058-4375F0853CD8 Software Installation GUID: C6DC5466-785A-11D2-84D0-00C04FB169F7 TCPIP GUID: CDEAFC3D-948D-49DD-AB12-E578BA4AF7AA Internet Explorer Machine Accelerators GUID: CF7639F3-ABA2-41DB-97F2-81E2C5DBFC5D IP Security GUID: E437BC1C-AA7D-11D2-A382-00C04F991E27 Group Policy Internet Settings GUID: E47248BA-94CC-49c4-BBB5-9EB7F05183D0 Group Policy Start Menu Settings GUID: E4F48E54-F38D-4884-BFB9-D4D2E5729C18 Group Policy Regional Options GUID: E5094040-C46C-4115-B030-04FB2E545B00 Group Policy Power Options GUID: E62688F0-25FD-4c90-BFF5-F508B9D2E31F Audit Policy Configuration GUID: F3CCC681-B74C-4060-9F26- CD84525DCA2A Group Policy Applications GUID: F9C77450-3A41-477E-9310-9ACD617BD9E3 Enterprise QoS GUID: FB2CA36D-0B40-4307-821B- A13B252DE56C ProcessConnectivityPlatform GUID: FBF687E6-F063-4D9F-9F4F- FD9A26ACDD5F
  • 68. Group Policy 68 What sort of approach should you take to setting up your Group Policy Objects? 5 Administrators must choose between having “one setting per GPO” as in the image, or one GPO with many settings defined “One setting per GPO” makes administration and troubleshooting much easier (they can be disabled individually) However, GPOs are processed more quickly if the number of GPOs is smaller For performance reasons, it is advised to load multiple CSE settings into single GPOs where possible
  • 69. Group Policy 69 Changing GPO Status is commonly used to improve performance, but… 5 These settings are commonly used to disable Computer Configuration or User Configuration elements for GPOs that only have settings from one or the other It is believed that disabling the “other” settings improves the performance of the Group Policy engine It actually makes no difference to processing It is advised to leave the settings as “Enabled”
  • 71. Group Policy 71 Group Policy Preferences Printers 5
  • 72. Group Policy 72 Computer Configuration versus User Configuration items 5
  • 73. Group Policy 73 Filters are crucial to GPO processing 5 Security filtering is done by permissions on the GPOs WMI filters (especially LDAP or product queries) adversely affect GP processing, remove where possible In Group Policy Preferences, using Item-Level Targeting (particularly OU, LDAP Query, Domain, Site, or Computer Security Groups) also increases the required processing time, although it can be difficult to replace this with Security Filtering
  • 74. Group Policy 74 Design and structure 5 Try and keep AD structure as simple as possible Try to separate objects by AD security groups and OUs Avoid complex filtering Avoid flat structures Review Group Policies on an ongoing basis Minimize use of Group Policy Preferences where possible Remove GPOs that are unlinked or unapplicable Use AGPM if possible for change
  • 75. Citrix Policies 75 Take the same approach with Citrix policies • Use them in AD rather than FMA where possible • Take care with filters (monitor and assess)
  • 77. Group Policy 77 What are asynchronous and synchronous processing modes? 5
  • 78. Group Policy 78 Foreground and background processing 5 Foreground processing occurs when users logs in Background processing occurs when a Group Policy refresh is initiated Background processing is ALWAYS asynchronous Foreground processing can be synchronous or asynchronous
  • 79. Group Policy 79 Enabling policies for asynchronous mode 5
  • 80. Group Policy 80 Caveats for asynchronous processing – prior logons 5 If a user has not previously logged on to a machine, then user policy processing is ALWAYS synchronous User prior logon is NOT measured by the presence of a profile or cached credentials Registry keys in the user’s ntuser.dat file indicate whether there has been a prior logon Set the following in the default user profile:- KEY - HKCUSoftwareMicrosoftWindowsCurrentVersionGroup PolicyState Value – NextRefreshMode REG_DWORD 2 Value – NextRefreshReason REG_DWORD 0
  • 81. Group Policy 81 Caveats for asynchronous processing – user object settings 5
  • 82. Group Policy 82 Caveats to asynchronous processing – other CSEs 5
  • 83. Group Policy 83 Asynchronous processing – Citrix UPM considerations 5
  • 84. Group Policy 84 Asynchronous processing – logging and testing 5
  • 85. Group Policy caching 85 Used to speed up foreground synchronous processing only
  • 86. Group Policy 86 Asynchronous processing – summary 5 • Ensure that the GPOs are set to allow asynchronous processing (one policy on clients, two on RDSH servers) • Ensure your default profile or template profile has the Registry values added at HKCUSoftwareMicrosoftWindowsCurrentVersionGroup PolicyState for NextRefreshMode and NextRefreshReason • On a server OS, make sure the RDSH role is installed, otherwise every logon will be synchronous (1-to-1 you’re out of luck) • If you need Folder Redirection policies, use Group Policy Preferences Registry Items to set the UserShellFolders values directly, rather than using GPO CSEs. Note for some folders (like Downloads) you may need to look up the GUID reference. Easiest way to do this is actually configure the redirection policy through the CSE, and then check the Registry to see what the GUID name is, then set it up as a GPP instead. • NEVER use Software Installation Policies via GPO, if you can at all avoid them • Don’t worry about defining home folders, profile paths and logon scripts on the user object - this doesn’t affect processing, in my testing (although bear in mind I did all of it on Server 2016 and Windows 10) • If you’re using UPM, don’t use the home drive as part of the user profile path • If you do need to use synchronous CSEs, update them as little as possible • Group Policy Preference Drive Maps won’t cause a problem unless you’re on an older (pre Win-8/2012) OS. If you are on the older versions, find a better way to deal with mapped drives
  • 87. 87 On CVA, enabling asynchronous processing will make the most difference to logons
  • 88. Logon scripts 88 Using logon scripts (either AD user object or through GPOs) can cause delays 5 Since Server 2012 logon scripts do not actually execute at logon anyway, a GPO needs to be configured to make them execute at logon Logon scripts should be avoided (or at least minimized) and configuration items handed off to GPP or another tool Synchronous logon GPO only applies to multiple scripts Drive mappings can be avoided by using EFSS tools and Folder Redirection Run logon scripts in PowerShell preferably
  • 89. Logon scripts 89 If you can’t get rid of them, at least disable them on your Citrix environments! 5 Filter out any Logon Script GPOs Save the following script @echo off set UserInitLogonScript= start %systemroot%system32userinit.exe exit Save the script somewhere local to the image Replace the contents of HKLMSoftwareMicrosoftWindows NTCurrentVersionWinlogon – Userinit with the path to the script Any user object logon scripts will then be ignored entirely
  • 90. 90
  • 91. 91
  • 92. 92
  • 93. Drive mappings 93 Problems 5 Drive mappings always insist on validating the drive when it is mapped, and also when it is rendered within the shell Drive mappings use letters of the alphabet, and as such are restricted in their scope Often scripts or applications have references to drive letters hard- coded Often other configuration items are dependent on the existence of the drive mapping
  • 94. Drive mappings 94 Home drives 5 Don’t use home drives! Either use OneDrive/ShareFile or other EFSS solution, or… …just redirect the Documents folder!
  • 95. Drive mappings 95 How can we deal with departmental drives? 5 Use document management systems instead (like SharePoint) Use the method specified in this article - https://james- rankin.com/articles/dealing-with-network-drive-mappings- in-citrix-environments/ - to create shortcuts to network locations that show in the shell without mapping drives If you can’t do that, you can reduce the amount of drive mappings required by using a single root and ABE
  • 96. Rather than mapping multiple drives, map to the root of a filesystem structure once Then control each department’s access through NTFS and ABE ABE ensures folders the user can’t access don’t appear even in the view This will decrease the amount of mapped drives required if they can’t be gotten rid of entirelyOld method New method
  • 97. 97 Review and remediate your organization’s use of mapped drives
  • 98. 98 XenApp/XenDesktop File server Fast storage %USERPROFILE% {Downloads} Redirection for Documents, Pictures, etc. (either standard or to EFSS) Folder Redirection Try and move away from redirected folders if possible High-volume access Low-volume access
  • 99. Folder redirection - summary 99 What are the key takeaways? • When redirecting, use Registry direct – don’t redirect to mapped drives – don’t map Documents to the root of home drives • Use “normal” Folder Redirection or EFSS to handle low-volume areas like Documents, Pictures, etc. • Don’t redirect Downloads – use it as a scratch area • Think very carefully about how you handle possible redirection of Desktop. May be best to encourage users away from it • For high-volume areas like AppData, Recent Items, etc., use a VHD mounting tool • Ideally, redirect the user profile root to a VHD, to allow captures of LOCALAPPDATA etc. • Other large files (SFB GAL, Outlook OST, Search database, etc.) can also possibly be handled by VHD mounts
  • 100. 100 Use VHD mounting to replace Folder Redirection in most areas
  • 102. UserInit – Active Setup 102 Removing or disabling these can also reduce first logon times 5 Active Setup is a mechanism for executing commands once per user early during logon. Active Setup is used by some operating system components like Internet Explorer to set up an initial configuration for new users logging on for the first time. It is a way of hard-coding user- specific data Active Setup runs before the desktop appears. Commands started by Active Setup run synchronously, blocking the logon while they are executing Active Setup employs neither a timeout nor any other mechanism to determine if a StubPath process it started is still alive, so if it hangs, the entire logon will stop You can disable Active Setup entries by removing the StubPath entries from all [GUID] subkeys under HKEY_LOCAL_MACHINESOFTWAREMicrosoftActive SetupInstalled Components and HKEY_LOCAL_MACHINEWow6432NodeSOFTWAREMicrosoftActi ve SetupInstalled Components Alternatively you can disable them by using the SysInternals AutoRuns tool It is recommended to check all the Active Setup entries and remove as
  • 103. 103 Shell phase In-session performance can affect *new* logons
  • 104. Performance management 104 Take steps to ensure server or desktop performance is always good MONITOR! Use WEM or UWM or other tool to manage performance Don’t forget these tools are band-aids – always address underlying issues Use ad-blockers Pay attention to hungry applications like Skype, Teams, Slack, Chrome, etc. Use optimizations from Citrix Redirection policies can help
  • 106. SysInternals AutoRuns 106 Should be run on base image and verified 5
  • 107. Scheduled Tasks 107 Validate all existing Scheduled Tasks so that unnecessary processes don’t run during logon 5
  • 108. Understand impact of new apps 108 Ensure you dissect any new applications added
  • 109. Tools to help troubleshooting 109 When you’re struggling, you need to dig deeper
  • 110. 110 Image optimization is crucial – do it well and do it often
  • 111. Logon times comparison 111 Windows 10 1809 on CVD and Windows Server 2016 on CVA Windows 10 1909 Before After 261.4 seconds average Windows Server 2019 10.1 secs average 52.7 seconds average 8.2 secs average
  • 112. Summary 112 Key takeaways rundown Use fast storage and make sure your hardware is running without issue Ensure AD is optimal (particularly subnets and DNS configuration) Avoid networked profiles, adopt appropriate solution to handle user settings if smooth roaming is required (if Win10, ditch the UWP crap with that ADK trick) Configure AV correctly (or get rid of it!) Put UX at the heart of all designs and planning, make sure do proactive holistic monitoring, adopt software to do this if necessary Rationalize and optimize your Group Policy – get asynchronous user processing enabled if possible Ditch logon scripts, folder redirection and drive mappings and replace with other configuration methods All other image optimizations should all be applied where possible
  • 114. © eG Innovations, Inc | www.eginnovations.com© eG Innovations, Inc | www.eginnovations.com +1 (866) 526 6700 www.eginnovations.cominfo@eginnovations.com Thank You