How to Assure Performance in Hybrid Cloud Ecosystems

The eG Enterprise Suite provides real-time monitoring and proactive infrastructure management to help customers rapidly diagnose IT performance issues. It uses automated root cause analysis to identify the underlying problem instead of just surface symptoms. This helps reduce troubleshooting time from hours to minutes. The single-agent monitoring solution provides visibility across applications, databases, networks and more to eliminate finger-pointing between teams. Customers have reported resolving issues 4-9 minutes faster and impacting 4,512 fewer customers per problem since using the eG Suite.

Logon is a user's first interaction with the Citrix digital workspace service, and hence, a slow logon can influence a user's opinion of the service in a way that no other metric can. Therefore, logon time is the #1 key performance indicator (KPI) in Citrix environments. Slow logons have an impact not just on user perception, but also on productivity. When each logon takes minutes — maybe on multiple systems — it results in lost work time and costs the business. So, it is imperative that logons be as quick and non-intrusive as possible. But how can we make this happen? Learn some of the best practices for Citrix Logon time optimization.

Microsoft System Center Operations Manager (SCOM) is a leading monitoring platform for Microsoft applications. However, SCOM is limited in its support for non-Microsoft systems and applications (e.g., Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc.). To extend SCOM for heterogeneous environments, multiple management packs are often deployed - one for each non-Microsoft platform. But the lack of integration between management packs leads to long problem identification and diagnosis cycles, resulting in poor user experience and loss in productivity. This is where eG Enterprise Microsoft SCOM Universal Management Pack comes in. View this presentation to see how to escape siloed monitoring and leverage your SCOM environment to gain real-time insight into every factor that affects your end users’ experience, across your entire infrastructure.

If you are managing or operating Java-based web applications, you have probably heard your users complain many a time that "the application is slow". After spending hours, you find out that the issue was not your application, but with a third party service that your application relies upon. Web application performance issues can also occur due to code problems, database table locks or slowness on the browser, to name a few reasons. Learn how to troubleshoot four real-world performance issues with Java-based web applications in minutes.

Virtualization introduces new dynamic dependencies – between physical machines and virtual machines (VMs) and between VMs. These dependencies make it quite complicated to monitor and manage virtualized infrastructures to ensure service performance and business continuity. For virtualization initiatives to be successful, it is critical that end-users see the same or better performance from virtual infrastructures as they had experienced with physical infrastructures. The eG Monitor for Oracle VM correlates performance across the entire infrastructure, including Oracle VM Server for x86, guest VMs, and Oracle Linux. Automatic virtualization-aware root-cause diagnosis enables administrators to rapidly identify bottlenecks and to right-size their infrastructure for peak performance. In this webinar, you will learn how you can attain 360-degree visibility and pre-emptively detect and fix the root-cause of performance bottlenecks. View this webinar to learn more about : - Best practices in managing your virtual infrastructure - Why use eG Monitor for Oracle VM - Benefits of using Oracle VM for your Virtualization platform

Being able to quickly scale up and deploy Citrix quickly to your workforce has never been more important. And Cloud-based service is a strategic direction for Citrix, one that you cannot ignore if you are a Citrix client. So, what are the benefits of Citrix Cloud and what are the caveats? George Spiers walks us through the pros and cons of migrating to Citrix Cloud. • The Citrix Cloud architecture • Architectural considerations when migrating to Citrix Cloud • How to decide what stays on-prem and what is in the cloud • Performance monitoring: How far do Citrix Director and Performance Analytics go

This document discusses best practices for monitoring VMware Horizon virtual desktop infrastructure (VDI) environments. It recommends: 1) Measuring all aspects of the user experience, including logins, application launches, and session performance, using both synthetic and real user monitoring. 2) Monitoring every layer of the Horizon infrastructure and supporting systems like Active Directory, storage, and networking to pinpoint where problems originate. 3) Correlating performance across layers to determine the root cause of issues affecting user experience.

Customer experience is driving the digital age, and with the number of digital workers exploding the bar for assuring the digital user experience is quickly being raised — and not every enterprise is ready. Fragmented monitoring approaches can make it all but impossible to connect the dots between complex, heterogeneous technical ecosystems, and the customer’s digital journey. The digital workspace can be a logical first step towards digital transformation but connecting the dots between ‘X-data’ (experience or XLA data) and ‘O-data’ (operational or SLA data) is not trivial. In this webinar, John Worthington, Director of Customer Success at eG Innovations and an XLA Master, shows us: -What role the Experience Level Agreement plays in the digital workspace -The importance of unified, end-user-oriented views of digital workspace performance -How converged APM/IPM can accelerate your customer experience journey

A recent survey by eG Innovations and xenappblog found that 68% of organizations are using 2-5 different tools for monitoring and managing their Citrix infrastructure. Multiple monitoring tools make it expensive to operate and troubleshoot IT infrastructure issues. Furthermore, a lot of manual effort is required to diagnose and fix performance issues. Join Richard Faulkner, Enterprise Solutions Architect and CTP from Conversant Group, and John Worthington, Director of Customer Success at eG Innovations, and learn how you can get a single-pane-of-glass view of your Citrix infrastructure – from the client end to the virtual desktops/apps and even the backend applications. See how you can: --Monitor and get proactive alerts on the experience seen by Citrix users --Track the performance of every layer and every tier of your Citrix infrastructure: NetScalers, StoreFronts, Virtual apps and desktops, WEM, PVS, License servers, etc. --Troubleshoot in a single click and identify where the root-cause of a problem is: network, or storage, or virtualization, or the Citrix stack? --Get insights to right-size and optimize your Citrix deployment

This document discusses Citrix's use of eG Enterprise for end-to-end monitoring of their user conferences. It provides an overview of eG Innovations and its monitoring capabilities. Citrix requires a monitoring solution that provides unified visibility across all Citrix tiers from a single console, with insights to pinpoint root causes. eG Enterprise meets these needs through its end-to-end, scalable, and proactive monitoring of Citrix infrastructure, supporting faster issue resolution. The presentation also covers new features in eG 6.3 like expanded XenApp/XenDesktop monitoring and support for technologies like Citrix Adaptive Transport and Linux VDAs.

This webinar highlights how next-generation application performance monitoring & analytics provides deep visibility into the Java stack to accelerate the diagnosis of application performance issues and quickly restore user experience. During the live demonstration, we will show how to: - Have a single unified monitoring solution that addresses your application monitoring, diagnosis, analytics, and reporting needs; - Use intelligent analytics to analyze and correlate performance inside the Java stack and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; - View best-in-class customizable dashboards that integrate Java application performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; - Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

See live the brand-new release of eG Enterprise v6 – the first intelligent performance monitoring solution designed to simplify the management of today’s complex and distributed IT environments. Find out how eG Enterprise helps you make IT Operations more productive, reduce IT support cost & complexity, and keep your end users happy & productive. During the demonstration, we will show how you can: - Have a single unified solution that addresses your application monitoring, database monitoring, server monitoring, network monitoring, virtualization monitoring, service monitoring and even mobile device monitoring needs; - Use intelligent analytics to analyze and correlate performance across the tiers to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; - View best-in-class customizable dashboards that integrate performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; - Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI; - Address gaps in your current monitoring for Citrix XenApp/XenDesktop, virtual desktop infrastructures (VDI), multi-tier Java applications and heavily virtualized IT environments – in the cloud or on-premise;

The Oracle database platform is powering many of today's business-critical applications and services. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. When Oracle database access is slow, is the issue with the Oracle database configuration or sizing? Or could it because of the storage tier? Virtualization platform? Application queries? Network? Join this live demo to see how next-generation performance monitoring & analytics provides deep visibility into Oracle database environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to: • Have a single unified monitoring solution that addresses your database, virtualization, network and storage monitoring, diagnosis, analytics, and reporting needs; • Use intelligent analytics to analyze and correlate performance inside the database server and across the other tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; • View best-in-class customizable dashboards that integrate performance metrics regarding the database and other tiers to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

Many of today's business-critical applications and services are running on heterogeneous server platforms. Most enterprise have a mix of UNIX servers running Oracle Solaris, IBM AIX, Red Hat Linux, HPUX, Novell SuSE Linux, CentOS or Free BSD and Microsoft Windows servers. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. Watch this webinar to see how next-generation performance monitoring & analytics provides deep visibility into UNIX and Windows environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to: • Have a single unified monitoring solution that addresses your server & application monitoring, diagnosis, analytics, and reporting needs; • Use intelligent analytics to analyze and correlate performance inside the server and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; • View best-in-class customizable dashboards that integrate server performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

This document provides a summary of a webinar about troubleshooting Citrix performance problems. It discusses the impact of poor Citrix performance, including lost productivity and costs. It outlines a 3-step process for troubleshooting Citrix problems: 1) determine the scope of the problem, 2) determine the magnitude of the problem, and 3) determine the source of the problem. Specific tips are provided for troubleshooting common Citrix problems like slow logons, slow application launches, session disconnects, and frozen sessions. The role of monitoring, automation, and keeping systems updated is also discussed.

Application and desktop virtualization offer so much promise for smart growth, flexibility and cost savings in healthcare IT today, but along with this potential comes substantial risk. Poor performance and a bad end-user experience can degrade productivity, inflate management costs and, worst of all, negatively impact quality of care and patient satisfaction. At the same time, the healthcare IT infrastructure has increased in both scale and complexity. Hence, administrators struggle to determine when a slowdown happens what is the cause: Citrix? VMware? Storage? Windows? The application? View these slides from our webinar where, along with HiMSS, Wendy Howard, Infrastructure Engineer with St. Charles Healthcare and Bala Vaidhinathan, CTO with eG Innovations, discussed how implementing unified performance-management powered a transformation from difficult, slow and reactive performance troubleshooting to well-planned, strategic rollouts, proactive maintenance, simple executive reporting and rapid caregiver support.

Thank you for the demo. Let me know if you have any other questions!

Application architectures have become more distributed, heterogeneous, and reliant on supporting infrastructure tiers. In 2018, we are seeing customers beginning to realize they need to expand their application performance monitoring (APM) capabilities to provide visibility of these supporting IT infrastructure components. Application managers and IT teams are realizing that they need contextual visibility into how an infrastructure problem affects application performance, and seek APM solutions that can cross-correlate code-level and transaction-level performance with the health of the supporting physical, virtual, container and cloud infrastructures. Watch this on-demand webinar and learn why this cross-correlation is so important and what's required to achieve it: • Why monitoring applications in isolation will not be enough to monitor digital business service performance • What's required for the enterprise to achieve total performance visibility • How you can build an incremental plan for achieving transparency in digital service performance monitoring

This document discusses eG Innovations, a provider of enterprise performance management software. It monitors physical, virtual, cloud and hybrid environments. The document outlines eG's proposition of providing a single console to monitor heterogeneous and hybrid clouds. It highlights eG's support for various applications, platforms, operating systems and technologies. The document also demonstrates eG's capabilities like automated discovery, diagnostics, reporting and analytics across physical, private and public cloud infrastructures.

Performance management of Citrix technologies has always been a challenge. Determining if user complaints of Citrix logon slowness, session disconnects, screen freezes, etc. are caused by the Citrix stack or by one of the supporting tiers has often been a time consuming and knowledge intensive process. Virtualization of Citrix applications has only added to the challenge. View this presentation to learn how eG Innovations, one of the earliest Citrix-focused monitoring software vendors, has been adapting its eG Enterprise solution to keep pace with Citrix technology evolution.

Introducing eG Enterprise v7: The industry's most advanced user experience monitoring solution. eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis, and resolution of application performance problems in virtual, physical, and cloud environments.