Make synthetic monitoring a critical part of your IT monitoring strategy: Why and How?

Competition in the digital services world is about managing the customer experience. The cloud is an operating model, and migrating workloads to the cloud involves much more than ‘lift & shift’. In fact, the heavy lifting of cloud migrations may be much more about people than technologies. Managing customer expectations requires that the user experience be at least as good—if not better—after a cloud migration than it was before the migration took place. Customers really don’t care about the ‘cloud’ per se, they care about the outcomes that cloud-based services can provide. Learn how you can manage customer expectations and leverage services-oriented monitoring as a program of work within a cloud migration.

Citrix Cloud services simplify the delivery and management of Citrix solutions, helping our users to extend their existing on-premises software deployments or even move one hundred percent to the cloud. Citrix Cloud services deploy secure digital workspaces in hours, placing the sensitive app, desktop and data resources on any cloud or hybrid cloud. Accessing the apps, desktops and any data has become easy than ever with Citrix Workspace. Citrix Workspace fully aggregates all apps, data, and files across all applications, and it offers a user-centric experience where everything you need to work is in one unified app, with conditional access and performance made simple based on user context and IT-designed policies. Citrix Cloud services support the integration with different technologies that vary significantly from one organization to another. The first step for users is to access their provisioned desktops, applications, and files, which is why monitoring the logon performance has become critical for Citrix solutions. That's why eG Innovations provides a free login simulator for Citrix Workspace, through their eG Enterprise solution which is verified as Citrix Ready. One of the primary requirements by organisations is to achieve exceptional Citrix user experience and service quality. eG Enterprise helps to proactively monitor all aspects of Citrix user experience - login times, application launch times, screen refresh latencies, virtual channel bandwidth usage, etc., and more importantly helps to identify underlying infrastructure tiers to help determine where the root cause of a problem lies; whether it is network, database, application, Citrix, or storage. Discover how Citrix and eG Innovations combine to provide you with end-to-end performance management and learn how to: • Deliver a secure digital workspace, and to improve business productivity with a fully integrated digital workspace from any cloud or hybrid cloud. • Ensure the success of new deployments and migration to Citrix Cloud with pre-built migration reports • End-to-end monitoring of Citrix services across user experience, session performance, connectivity, licensing, infrastructure health and capacity • Monitor Citrix services on physical, virtual and cloud infrastructures from Single pane of glass.

This document discusses a webinar presented by eG Innovations on ensuring high-performing Microsoft .NET applications. The webinar covered full stack .NET monitoring including user experience monitoring, business transaction monitoring, .NET application monitoring, and infrastructure performance monitoring. It emphasized the importance of monitoring across the entire .NET stack from the user to infrastructure to identify performance issues and their root causes. The presentation recommended eG Enterprise as a solution to provide converged APM/IPM for unified monitoring of .NET environments.

Citrix enables secure, remote access to Microsoft Windows® applications and desktops as well as Linux® web and SaaS applications from any device, over any network. This is more than VDI; digital business services encompass and support many different technologies that vary significantly from one organization to another. Users getting access to their desktops and applications is the first step, and which is why monitoring the logon performance has become critical for Citrix-based IT services. That's why eG Innovations recently announced a Free Logon Simulator for Citrix XenApp and XenDesktop. But that's only a first impression. To make a lasting impact on user experience, the applications and desktops being delivered on top of the Citrix service must also perform, and these digital business services will be comprised of many different components from any number of suppliers. View these slides where John Worthington, Director of Product Marketing at eG innovations, discusses how Citrix and eG Enterprise can combine to provide you with end-to-end performance management that can make a lasting impression your users will love.

Logon is a user's first interaction with the Citrix digital workspace service, and hence, a slow logon can influence a user's opinion of the service in a way that no other metric can. Therefore, logon time is the #1 key performance indicator (KPI) in Citrix environments. Slow logons have an impact not just on user perception, but also on productivity. When each logon takes minutes — maybe on multiple systems — it results in lost work time and costs the business. So, it is imperative that logons be as quick and non-intrusive as possible. But how can we make this happen? Learn some of the best practices for Citrix Logon time optimization.

This document provides a summary of a webinar about troubleshooting Citrix performance problems. It discusses the impact of poor Citrix performance, including lost productivity and costs. It outlines a 3-step process for troubleshooting Citrix problems: 1) determine the scope of the problem, 2) determine the magnitude of the problem, and 3) determine the source of the problem. Specific tips are provided for troubleshooting common Citrix problems like slow logons, slow application launches, session disconnects, and frozen sessions. The role of monitoring, automation, and keeping systems updated is also discussed.

The SCOM management packs for Citrix are reaching End Of Life this month. You can move to a standalone monitoring solution like Citrix Director, but this means you will no longer be able to use Microsoft SCOM as the single unified monitoring console for your organization. You now have a chance to convert the EOL into a new beginning. The eG Universal management pack for SCOM provides you with the best Citrix monitoring solution integrated tightly with your SCOM environment. What is more, you can also monitor other non-Microsoft technologies without needing additional management packs. Learn more on, how you can make End Of Life for your Citrix SCOM management packs bring new life into your SCOM environment: •Learn how to augment SCOM with logon simulation and deep Citrix domain expertise •Leverage patented analytics for all your applications, Azure cloud services, and infrastructure •Get code-level correlation for .NET applications and quickly isolate performance issues

Microsoft System Center Operations Manager (SCOM) is a leading monitoring platform for Microsoft applications. However, SCOM is limited in its support for non-Microsoft systems and applications (e.g., Citrix, SAP, Siebel, VMware, Oracle, Sybase, DB2, Java, etc.). To extend SCOM for heterogeneous environments, multiple management packs are often deployed - one for each non-Microsoft platform. But the lack of integration between management packs leads to long problem identification and diagnosis cycles, resulting in poor user experience and loss in productivity. This is where eG Enterprise Microsoft SCOM Universal Management Pack comes in. View this presentation to see how to escape siloed monitoring and leverage your SCOM environment to gain real-time insight into every factor that affects your end users’ experience, across your entire infrastructure.

The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation. But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service. Watch this webinar as John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series. You can learn: • Why domain expertise is important when defining monitoring requirements • What analytics are useful from a monitoring and observability context • How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration

Introducing eG Enterprise v7: The industry's most advanced user experience monitoring solution. eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis, and resolution of application performance problems in virtual, physical, and cloud environments.

eG Enterprise Citrix logon simulator helps you fix XenApp & XenDesktop issues before users are affected. Proactively monitor Citrix XenApp logon slowdowns. In this presentation, you will discover how to: - Proactively monitor logon performance by simulating and testing XenApp and XenDesktop logon sessions from various locations - Identify why logon is slow and which step in the logon process takes more processing time: is it authentication, enumeration, HDX session establishment, application launch? - Test and ensure if the entire Citrix delivery infrastructure (XenApp, XenDesktop, NetScaler, StoreFront, PVS, license server, AD, etc.) is working as expected to support user logon - Leverage deep Citrix monitoring capabilities of eG Enterprise to identify real user logon issues in real time and provide speedy resolution

The eG Enterprise Suite provides real-time monitoring and proactive infrastructure management to help customers rapidly diagnose IT performance issues. It uses automated root cause analysis to identify the underlying problem instead of just surface symptoms. This helps reduce troubleshooting time from hours to minutes. The single-agent monitoring solution provides visibility across applications, databases, networks and more to eliminate finger-pointing between teams. Customers have reported resolving issues 4-9 minutes faster and impacting 4,512 fewer customers per problem since using the eG Suite.

The last year has been tumultuous for everyone. For the end-user computing community, it was an extraordinary time with everyone having to deal with new requirements from their businesses at short notice. Over the last 3 months, xenappblog and eG Innovations conducted a survey to learn how organizations have adapted their digital workspaces to the new normal. For this webinar titled Digital Workspace Deployment and Performance Monitoring in the New Normal, we have invited three EUC experts to analyze and share their thoughts on the key findings of this survey of over 1050 digital workspace professionals. Join this webinar and learn answers to several key questions, such as how many organizations adopted digital workspaces for the first time, how many are using cloud workspaces, how popular are different workspace technologies, how many monitoring tools are being needed to get a complete view of the digital workspace environment, and many more. #digitalworkspace

This document discusses best practices for monitoring VMware Horizon virtual desktop infrastructure (VDI) environments. It recommends: 1) Measuring all aspects of the user experience, including logins, application launches, and session performance, using both synthetic and real user monitoring. 2) Monitoring every layer of the Horizon infrastructure and supporting systems like Active Directory, storage, and networking to pinpoint where problems originate. 3) Correlating performance across layers to determine the root cause of issues affecting user experience.

Users expect - and demand – that the performance of their virtual applications and desktops match, if not exceed, the performance of their physical applications and desktops. So, when virtualizing Citrix applications or desktops, a great user experience is the key for success. Slow logons, session disconnects and screen freezes are just some of the performance issues that might affect user experience when virtualizing Citrix environments. To avoid these potential issues and ensure the success of Citrix-based IT transformation initiatives, IT managers must be able to monitor and manage the user experience to ensure optimal user satisfaction and productivity. View these slides from our most recent webinar where Bala Vaidhinathan, CTO of eG Innovations, discusses how you can monitor and manage the experience of your Citrix users to guarantee Citrix virtualization success

Many of today's business-critical applications and services are running on heterogeneous server platforms. Most enterprise have a mix of UNIX servers running Oracle Solaris, IBM AIX, Red Hat Linux, HPUX, Novell SuSE Linux, CentOS or Free BSD and Microsoft Windows servers. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. Watch this webinar to see how next-generation performance monitoring & analytics provides deep visibility into UNIX and Windows environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to: • Have a single unified monitoring solution that addresses your server & application monitoring, diagnosis, analytics, and reporting needs; • Use intelligent analytics to analyze and correlate performance inside the server and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; • View best-in-class customizable dashboards that integrate server performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

See live the brand-new release of eG Enterprise v6 – the first intelligent performance monitoring solution designed to simplify the management of today’s complex and distributed IT environments. Find out how eG Enterprise helps you make IT Operations more productive, reduce IT support cost & complexity, and keep your end users happy & productive. During the demonstration, we will show how you can: - Have a single unified solution that addresses your application monitoring, database monitoring, server monitoring, network monitoring, virtualization monitoring, service monitoring and even mobile device monitoring needs; - Use intelligent analytics to analyze and correlate performance across the tiers to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; - View best-in-class customizable dashboards that integrate performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; - Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI; - Address gaps in your current monitoring for Citrix XenApp/XenDesktop, virtual desktop infrastructures (VDI), multi-tier Java applications and heavily virtualized IT environments – in the cloud or on-premise;

Slow logon is one of the most common complaints faced by Citrix administrators. It is not easy to uncover the cause of the slowdown, as the XenApp/ XenDesktop logon depends on so many factors: client-side connectivity, Active Directory authentication, StoreFront connection, Citrix server-side processing, user profile load, GPO processing, and more. In this presentation,John Worthington, Director of Product Marketing at eG Innovations, shares some best practices for easily diagnosing and troubleshooting Citrix logon problems. Check out this presentation to learn: • Why the combination of synthetic and real user logon monitoring techniques helps remediate logon issues and ensure exceptional user experience. • How to baseline logon performance and get alerted to deviations proactively. • How to intelligently detect and solve Citrix logon issues before your users notice any slowness and complain.

Slow logon is one of the most common complaints faced by Citrix administrators. It is not easy to uncover the cause of the slowdown as the XenApp/ XenDesktop logon depends on so many factors: client-side connectivity, Active Directory authentication, StoreFront connection, Citrix server-side processing, user profile load, GPO processing, and more. Check out this SlideShare presentation to learn some best practices for easily diagnosing and troubleshooting Citrix logon problems: • Find out how the combination of synthetic and real user logon monitoring techniques helps remediate logon issues and ensure exceptional user experience. • You will also understand how to baseline logon performance and get alerted to deviations proactively.

This document discusses maximizing performance and end user experience in Citrix Workspace projects. It emphasizes the need for end-to-end visibility across all layers and tiers, from the user experience down to infrastructure, to quickly diagnose and resolve issues. eG Innovations provides a unified performance management solution that monitors every component to reliably deliver business services and optimize the user experience.

This document discusses Citrix's use of eG Enterprise for end-to-end monitoring of their user conferences. It provides an overview of eG Innovations and its monitoring capabilities. Citrix requires a monitoring solution that provides unified visibility across all Citrix tiers from a single console, with insights to pinpoint root causes. eG Enterprise meets these needs through its end-to-end, scalable, and proactive monitoring of Citrix infrastructure, supporting faster issue resolution. The presentation also covers new features in eG 6.3 like expanded XenApp/XenDesktop monitoring and support for technologies like Citrix Adaptive Transport and Linux VDAs.

eG Enterprise Express FREE Logon Simulator for Citrix XenApp and XenDesktop is a fully SaaS-based tool that helps you proactively catch Citrix logon performance issues. Run synthetic simulations of XenApp/XenDesktop logons, and pinpoint the exact step of the logon process that is causing slowness. Get the free Citrix logon simulator here: https://www.eginnovations.com/express

As Office 365 gains traction Microsoft is moving best-in-class apps like Exchange and SharePoint, along with powerful cloud services like OneDrive and Teams, into the public cloud and providing other powerful alternative services like Azure. Managing the end-user experience for these cloud-based services has become mission-critical, and IT must be able to proactively isolate performance issues regardless of where they originate. The traditional silo-based approach to performance monitoring will not keep pace with the newer demands and challenges of Office 365 and other Azure based services. In this presentation, you will: • Learn how to proactively monitor across hybrid on-premises, Office 365, and Azure ecosystems and services • Understand how eG Enterprise can help unify digital service performance management and deliver total performance visibility into SCOM • Understand how converged application and infrastructure performance monitoring can help accelerate your cloud migration

Microsoft System Center Operations Manager (SCOM) is a leading platform for performance monitoring and management of Microsoft applications (such as Active Directory, Microsoft SQL Server, Exchange Server, IIS and SharePoint). However, SCOM does not have extensive capabilities to monitor non-Microsoft systems and applications (like Citrix, SAP, Oracle, Java, Sybase, etc.), nor does SCOM have virtualization-awareness for platforms like VMware vSphere, Citrix XenServer, Red Hat Enterprise Virtualization, AIX LPARs and Solaris LDOMs, or virtual desktops (VDI). To extend the scope of Microsoft SCOM to manage these environments, enterprises have to look at multiple third party products that provide individual management packs, one for each specific non-Microsoft platform. This traditional "multi-pack approach" creates complexity and only provides a fragmented view of the IT infrastructure. This approach leads to slow problem isolation and diagnosis, and often results in poor user experience and loss of user productivity. Join performance monitoring expert Srinivas Ramanathan (CEO, eG Innovations) to learn about eG Enterprise for SCOM, a new universal management pack that fills this gap and provides a single, integrated solution with SCOM to address the performance management needs of today's enterprises. This webinar presentation will show you how to: • Monitor and troubleshoot the entire IT service infrastructure end to end from the SCOM console • Monitor applications and platforms not natively supported by System Center Operations Manager • Instantly diagnose and get actionable insight into IT service health and performance • Provide automatic, rapid root cause diagnosis for even the most complex performance problems • Receive proactive problem detection and alerting before users call • Maximize the return on your investment in System Center Operations Manager

Troubleshooting application problems is never easy. There’s always a blame game going on between App Dev, IT Ops and DevOps teams to decide where an application problem originated and who owns it. There could be a code-level issue in the application, a long-running query can slow application processing, slow third-party calls are another common problem in the application framework. In the latest update of our IT monitoring solution, eG Enterprise version 6.3, we’ve introduced new application performance monitoring (APM) capabilities to deliver code-level and query-level visibility for Java and .NET environments. Join this session and learn how the new capabilities will help you extend performance monitoring to solve more complex IT problems. Key topics to be covered in the webinar: Real User Monitoring: Track user experience issues in real time Business Transaction Tracing: Analyze application transactions and identify code-level issues Converged App & Infra Monitoring: Get correlated insight to pinpoint the root cause of problems: Network? Database? Virtualization? App code?

From pilot to production, eG Enterprise empowers enterprise organizations to deliver a better user experience and increased ROI by delivering comprehensive, converged performance management of Java application services. With optimized Java platforms delivered through Zing, Azul Systems enables Java-based businesses to focus on functionality and long-term lower operating costs rather than daily firefighting. Together, eG Enterprise and Azul Systems offer a proven Java environment designed to optimize the deployment, management, and scale of Java application services. View these slides from this webinar where Bala Vaidhinathan, CTO of eG Innovations and Simon Ritter, Deputy CTO of Azul Systems discuss how: • Java Application Service Management can be simplified and made more cost-effective, while delivering a better user experience • eG Enterprise enhancements provide insights into Java applications running on the Zing runtime • eG Enterprise and Azul Zing working together in a production Java installation can reduce costs, optimize deployments and deliver optimum user satisfaction

A recent survey by eG Innovations and xenappblog found that 68% of organizations are using 2-5 different tools for monitoring and managing their Citrix infrastructure. Multiple monitoring tools make it expensive to operate and troubleshoot IT infrastructure issues. Furthermore, a lot of manual effort is required to diagnose and fix performance issues. Join Richard Faulkner, Enterprise Solutions Architect and CTP from Conversant Group, and John Worthington, Director of Customer Success at eG Innovations, and learn how you can get a single-pane-of-glass view of your Citrix infrastructure – from the client end to the virtual desktops/apps and even the backend applications. See how you can: --Monitor and get proactive alerts on the experience seen by Citrix users --Track the performance of every layer and every tier of your Citrix infrastructure: NetScalers, StoreFronts, Virtual apps and desktops, WEM, PVS, License servers, etc. --Troubleshoot in a single click and identify where the root-cause of a problem is: network, or storage, or virtualization, or the Citrix stack? --Get insights to right-size and optimize your Citrix deployment

This document discusses transaction tracing in unified monitoring environments. It provides an overview of application performance management (APM) and why it is needed to monitor application performance and user experience. It discusses how real user monitoring (RUM) can provide insight into the user experience, but transaction tracing is also needed to diagnose server-side processing issues. The presentation demonstrates how eG Innovations provides both RUM and transaction tracing capabilities across Java and .NET applications in a unified manner. It provides licensing and deployment details and shows how transaction tracing can help identify code-level issues and troubleshoot application performance problems.

Citrix performance monitoring has been gaining a lot of attention and interest. In this presentation, we outline key requirements that any Citrix monitoring solution should support. We analyze the built-in Citrix monitoring tools: Citrix Director, Citrix NetScaler Insight and the Microsoft SCOM management packs and discuss their capabilities and limitations. The need to have at least three different consoles for monitoring a Citrix infrastructure makes monitoring and diagnosis very inefficient. We discuss how the eG Enterprise solution integrates with the built-in Citrix tools and provides 360 degree unified monitoring for a Citrix infrastructure with automated root-cause diagnosis.

This webinar highlights how next-generation application performance monitoring & analytics provides deep visibility into the Java stack to accelerate the diagnosis of application performance issues and quickly restore user experience. During the live demonstration, we will show how to: - Have a single unified monitoring solution that addresses your application monitoring, diagnosis, analytics, and reporting needs; - Use intelligent analytics to analyze and correlate performance inside the Java stack and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; - View best-in-class customizable dashboards that integrate Java application performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; - Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

IT performance management isn’t about monitoring CPU, memory or disk space any more. One of the toughest application performance challenges for any IT administrator is when a user says "my application is slow". You have to be able to quickly determine what the real cause of the problem is - is it in the network, the database, the application, storage? The fact that applications are using multi-tier architectures and being deployed in cloud and virtualized infrastructures only adds to the challenge. View these slides from our webinar where Frank Ohlhorst, Enterprise IT Analyst & Consultant and Srinivas Ramanathan, CEO of eG Innovations, discussed the best practices for troubleshooting and prevention so even before a user complains their application is slow, you can pinpoint exactly where the cause of a problem lies – ensuring quick resolution and a positive user experience.

Slow logon is one of the most common user complaints faced by Citrix admins. When logon is slow, it affects the end-user experience and business productivity. Because XenApp and XenDesktop logon comprises many steps and depends on various parts of the infrastructure, it is often difficult to know what is causing logon slowness. The biggest question every Citrix admin has is “How do I make Citrix logons faster”? Here are some best practices from George Spiers, CTP, based on his real-world experience to optimize your Citrix infrastructure to make logons up to 75% faster. • Understand what factors are involved in Citrix login processing • Learn optimization techniques to make logon faster including profile management and image optimization • Learn how to improve logon times using new Citrix technologies such as App Layering and WEM • Pick up tips, tricks and tools to proactively detect logon slowdowns

Application architectures have become more distributed, heterogeneous, and reliant on supporting infrastructure tiers. In 2018, we are seeing customers beginning to realize they need to expand their application performance monitoring (APM) capabilities to provide visibility of these supporting IT infrastructure components. Application managers and IT teams are realizing that they need contextual visibility into how an infrastructure problem affects application performance, and seek APM solutions that can cross-correlate code-level and transaction-level performance with the health of the supporting physical, virtual, container and cloud infrastructures. Watch this on-demand webinar and learn why this cross-correlation is so important and what's required to achieve it: • Why monitoring applications in isolation will not be enough to monitor digital business service performance • What's required for the enterprise to achieve total performance visibility • How you can build an incremental plan for achieving transparency in digital service performance monitoring

Learn some best practices and valuable tips to help you ensure an effective user experience management strategy for VMware Horizon environments.

ThousandEyes has released several new features and enhancements in February 2024, including a new API monitoring test type, platform innovations like dashboard filters, and improvements to endpoint monitoring. The presentation provides demonstrations of the new API test type, AWS API Gateway recommendations, Cisco Secure Access experience insights integration, enhanced endpoint test creation workflow, and event detection capabilities.

Performance management of Citrix technologies has always been a challenge. Determining if user complaints of Citrix logon slowness, session disconnects, screen freezes, etc. are caused by the Citrix stack or by one of the supporting tiers has often been a time consuming and knowledge intensive process. Virtualization of Citrix applications has only added to the challenge. View this presentation to learn how eG Innovations, one of the earliest Citrix-focused monitoring software vendors, has been adapting its eG Enterprise solution to keep pace with Citrix technology evolution.

Citrix XenMobile and ShareFile are at the heart of the mobility strategies for many enterprises and service providers. As you embark on your mobility initiatives, you will need to ensure that users receive reliable and high performing service. Performance monitoring, diagnosis and reporting is a key to ensuring the success of your Citrix mobility initiatives. Watch this webinar "Performance Monitoring and Analytics for Citrix XenMobile and ShareFile" and see first-hand how to address performance-related challenges of Citrix mobile infrastructures. During this webinar Citrix virtualization expert Bala Vaidinathan (CTO, eG Innovations) will demonstrate how eG Innovations' new performance monitoring solution for Citrix XenMobile and ShareFile allows you to: • Monitor every layer, every tier of your Citrix mobile infrastructure • Be alerted to performance problems proactively before your users notice and complain • Identify exactly where the root-cause of any problems in the Citrix mobile infrastructure lie, so you can initiate remedial action quickly • Gain a holistic end-to-end view of the Citrix infrastructure (including XenApp and XenDesktop), understand usage trends and bottlenecks and plan effectively for growth • Customize real-time dashboards and create targeted reports to deliver timely, concise information that is relevant and valuable to each technical and management team member

This document discusses monitoring applications deployed across multiple cloud platforms. It notes that 92% of organizations have a multi-cloud strategy and that operational complexity increases in these environments. A demo application is described that is deployed across AWS and Azure to showcase issues that can occur. The presentation emphasizes that traditional monitoring tools are insufficient for multi-cloud and that capabilities like auto-discovery, intelligent alerting, visualizations and root cause analysis are needed to effectively monitor applications in these environments.

As more businesses adopt cloud technologies for their various benefits it must be noted that not all cloud offerings are the same and provide different services or infra SLA. Do you know that not all SLA from cloud providers mean your application will be ensured similar availability? Depending on whether you are leveraging Saas, Paas, Iaas, etc to deliver your applications, you will have a different level of visibility and control of how you manage performance and deliver the user experience expected by your users. Join the session and find out what remains within your responsibility and how you can monitor the various cloud infrastructure/services to give yourself the needed visibility to deliver the expected user experience without over-provisioning to ensure better performance.

Historically, Application Performance Monitoring (APM) tools have mainly been focused on providing code level visibility for web applications. IT managers have had to deploy these solutions to complement infrastructure monitoring solutions to get end-to-end visibility across applications and services. To understand how the APM needs of organizations have evolved in the next normal, eG Innovations and DevOps Institute conducted a survey. Over 900 software professionals - DevOps engineers, SREs, ITOps teams and system admins – shared their knowledge and thinking. We’ve invited Eveline Oehrlich, Chief Research Officer at DevOps Institute and ex-Forrester VP and Research Director to join us to dissect the results of this survey. Eveline will share her experiences and knowledge within the APM space, discuss trends and will discuss what the future of APM should look like. Also joining the discussion will be Arun Aravamudhan, Head of Java APM and Web Products and web products at eG Innovations. We are looking forward to you joining this webinar. Here are some highlights on what we will cover: - Why APM is no longer just about code-level analysis - The need for converged application and infrastructure monitoring - The strategy for Kubernetes and cloud monitoring in the next normal - The challenges with native cloud monitoring options - Application performance management has gained management attention Register now and learn the current state of APM adoption and how business needs in the next normal will change how APM should be leveraged.

When remote workers complain that Citrix is slow, where do you initially focus your investigations? What do you analyze and how do you triage now that there are remote working factors to consider? Join us as George Spiers, Citrix CTP, and Barry Schiffer, Citrix CTP, share their real-world experience to provide you with tips on troubleshooting in the new normal. In this webinar you'll learn how to: • Understand the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more • Methodically go about finding the scope, magnitude of impact, and source of the problem • Investigate issues in the supporting infrastructure (network, AD, virtualization, etc.) • Troubleshoot with automated and built-for-Citrix monitoring tools

The document discusses how organizations can improve their digital workspace experience. It outlines three main topics: 1) How to greatly improve the virtual workspace experience through fast logins, proactive problem identification and quick issue resolution. 2) How to reduce service desk tickets by up to 50% through visibility insights that identify the root causes of issues. 3) How to prevent ticket escalation delays ("hot potato") and reduce troubleshooting times through a holistic monitoring solution that provides expertise to optimize systems and processes. The presentation promotes the Deptive Visibility Insights product to help organizations achieve these goals.

“Hoe gebruikt gemeente Heerhugowaard hun IT omgeving optimaal om thuis werken te faciliteren?” “Welke problemen ervaarde gemeente Heerhugowaard en hoe hebben zij dit aangepakt?” Deze en meer vragen worden beantwoord door Michiel Bakker tijdens dit webinar. Het IT landschap wordt steeds complexer met de diverse applicaties in de CLOUD, lokaal draaiende software, gebruikers werkend vanuit huis en/of op kantoor. Dit stelt steeds hogere eisen aan uw IT organisatie. Het niet beschikbaar hebben van een bedrijfskritische applicatie kan zelfs leiden tot imagoschade. Daarom denken wij dat proactief beheer steeds belangrijker wordt. Michiel Bakker, System Engineer bij Gemeente Heerhugowaard en Barry Schiffer, Pre-Sales Consultant bij eG Innovations bespreken de volgende onderwerpen: Wat zijn IT uitdagingen binnen lokale overheidsorganisaties? Met welke problemen heeft een gemeente te maken? Hoe heeft de gemeente Heerhugowaard de medewerkers productiviteit weten te waarborgen tijdens de veranderde werkplek in 2020?

Customer experience is driving the digital age, and with the number of digital workers exploding the bar for assuring the digital user experience is quickly being raised — and not every enterprise is ready. Fragmented monitoring approaches can make it all but impossible to connect the dots between complex, heterogeneous technical ecosystems, and the customer’s digital journey. The digital workspace can be a logical first step towards digital transformation but connecting the dots between ‘X-data’ (experience or XLA data) and ‘O-data’ (operational or SLA data) is not trivial. In this webinar, John Worthington, Director of Customer Success at eG Innovations and an XLA Master, shows us: -What role the Experience Level Agreement plays in the digital workspace -The importance of unified, end-user-oriented views of digital workspace performance -How converged APM/IPM can accelerate your customer experience journey

Logon is a user's first interaction with the Citrix digital workspace service, and hence, a slow logon can influence a user's opinion of the service in a way that no other metric can. Therefore, logon time is the #1 key performance indicator (KPI) in Citrix environments. Slow logons have an impact not just on user perception, but also productivity. When each logon takes minutes — maybe on multiple systems — it results in lost work time and costs the business. So, it is imperative that logons be as quick and non-intrusive as possible. But how can we make this happen? Learn some of the best practices for Citrix logon time optimization.

Citrix Cloud is a new offering from Citrix that enables you to deliver Virtual Apps and Desktops as a service. Citrix Cloud uses a hybrid model: while the control plane of your Citrix site resides in the cloud, you can have the resource plane either on-premises or in the cloud. Because the Citrix Delivery Controller, StoreFront, Gateway, and SQL database are all hosted and managed by Citrix, Citrix Cloud eases deployment and maintenance for administrators. Citrix administration teams would continue to run their Citrix Virtual Apps servers and Citrix Virtual Desktops VMs from their on-premises infrastructure. With a heavy push from Citrix towards upgrading customers to Citrix Cloud, a question that every organization has is “Is Citrix Cloud Enterprise ready? Should we move to the cloud?” Check out this presentation and understand: • The basics of Citrix Cloud: architecture, features and benefits • What’s new in the latest release of Citrix Cloud • Is Citrix Cloud enterprise ready? • Key considerations for deploying Citrix Cloud • Monitoring best practices for performance assurance

Everything that I found interesting about machines behaving intelligently during June 2024

Kief Morris rethinks the infrastructure code delivery lifecycle, advocating for a shift towards composable infrastructure systems. We should shift to designing around deployable components rather than code modules, use more useful levels of abstraction, and drive design and deployment from applications rather than bottom-up, monolithic architecture and delivery.

MuleSoft Meetup on APM and IDP

Java Servlet programs

This presentation, delivered at the Postgres Bangalore (PGBLR) Meetup-2 on June 29th, 2024, dives deep into connection pooling for PostgreSQL databases. Aakash M, a PostgreSQL Tech Lead at Mydbops, explores the challenges of managing numerous connections and explains how connection pooling optimizes performance and resource utilization. Key Takeaways: * Understand why connection pooling is essential for high-traffic applications * Explore various connection poolers available for PostgreSQL, including pgbouncer * Learn the configuration options and functionalities of pgbouncer * Discover best practices for monitoring and troubleshooting connection pooling setups * Gain insights into real-world use cases and considerations for production environments This presentation is ideal for: * Database administrators (DBAs) * Developers working with PostgreSQL * DevOps engineers * Anyone interested in optimizing PostgreSQL performance Contact info@mydbops.com for PostgreSQL Managed, Consulting and Remote DBA Services

Everything that I found interesting about engineering leadership last month

Today’s digitally connected world presents a wide range of security challenges for enterprises. Insider security threats are particularly noteworthy because they have the potential to cause significant harm. Unlike external threats, insider risks originate from within the company, making them more subtle and challenging to identify. This blog aims to provide a comprehensive understanding of insider security threats, including their types, examples, effects, and mitigation techniques.

Invited Remote Lecture to SC21 The International Conference for High Performance Computing, Networking, Storage, and Analysis St. Louis, Missouri November 18, 2021

Is your patent a vanity piece of paper for your office wall? Or is it a reliable, defendable, assertable, property right? The difference is often quality. Is your patent simply a transactional cost and a large pile of legal bills for your startup? Or is it a leverageable asset worthy of attracting precious investment dollars, worth its cost in multiples of valuation? The difference is often quality. Is your patent application only good enough to get through the examination process? Or has it been crafted to stand the tests of time and varied audiences if you later need to assert that document against an infringer, find yourself litigating with it in an Article 3 Court at the hands of a judge and jury, God forbid, end up having to defend its validity at the PTAB, or even needing to use it to block pirated imports at the International Trade Commission? The difference is often quality. Quality will be our focus for a good chunk of the remainder of this season. What goes into a quality patent, and where possible, how do you get it without breaking the bank? ** Episode Overview ** In this first episode of our quality series, Kristen Hansen and the panel discuss: ⦿ What do we mean when we say patent quality? ⦿ Why is patent quality important? ⦿ How to balance quality and budget ⦿ The importance of searching, continuations, and draftsperson domain expertise ⦿ Very practical tips, tricks, examples, and Kristen’s Musts for drafting quality applications https://www.aurorapatents.com/patently-strategic-podcast.html

The presentation showcases the diverse real-world applications of Fused Deposition Modeling (FDM) across multiple industries: 1. **Manufacturing**: FDM is utilized in manufacturing for rapid prototyping, creating custom tools and fixtures, and producing functional end-use parts. Companies leverage its cost-effectiveness and flexibility to streamline production processes. 2. **Medical**: In the medical field, FDM is used to create patient-specific anatomical models, surgical guides, and prosthetics. Its ability to produce precise and biocompatible parts supports advancements in personalized healthcare solutions. 3. **Education**: FDM plays a crucial role in education by enabling students to learn about design and engineering through hands-on 3D printing projects. It promotes innovation and practical skill development in STEM disciplines. 4. **Science**: Researchers use FDM to prototype equipment for scientific experiments, build custom laboratory tools, and create models for visualization and testing purposes. It facilitates rapid iteration and customization in scientific endeavors. 5. **Automotive**: Automotive manufacturers employ FDM for prototyping vehicle components, tooling for assembly lines, and customized parts. It speeds up the design validation process and enhances efficiency in automotive engineering. 6. **Consumer Electronics**: FDM is utilized in consumer electronics for designing and prototyping product enclosures, casings, and internal components. It enables rapid iteration and customization to meet evolving consumer demands. 7. **Robotics**: Robotics engineers leverage FDM to prototype robot parts, create lightweight and durable components, and customize robot designs for specific applications. It supports innovation and optimization in robotic systems. 8. **Aerospace**: In aerospace, FDM is used to manufacture lightweight parts, complex geometries, and prototypes of aircraft components. It contributes to cost reduction, faster production cycles, and weight savings in aerospace engineering. 9. **Architecture**: Architects utilize FDM for creating detailed architectural models, prototypes of building components, and intricate designs. It aids in visualizing concepts, testing structural integrity, and communicating design ideas effectively. Each industry example demonstrates how FDM enhances innovation, accelerates product development, and addresses specific challenges through advanced manufacturing capabilities.

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