My Application is Slow | Best Practices for Troubleshooting and Prevention

Over the last decade, the Citrix portfolio of solutions has dramatically expanded to include Citrix XenApp, XenDesktop, XenServer, XenMobile, Sharefile and Workspace Cloud. And, the use cases for Citrix technologies have also expanded with the needs of the market. Flexwork and telework, BYOD, mobile workspaces, PC refresh alternatives and remote partner access are now common user paradigms that are all supported by Citrix technologies. To deliver the best possible user experience with all these Citrix technologies, Citrix environments need to be well architected but also well monitored and managed to identify and diagnose problems early on and prevent issues from escalating and impacting end users and business processes. In this webinar, Doug Brown, founder of DABCC, and Srinivas Ramanathan, CEO of eG Innovations, discussed the results and implications of the 2nd-annual Citrix Performance Management Survey which was designed to explore the current state of Citrix performance management and helping Citrix users better understand current challenges, technology choices and best practices in the Citrix community. Join us to discover benchmarks and new insights into the best practices for effective Citrix performance management.

Peak performance and a positive user experience are the keys to the success of Citrix XenApp and XenDesktop deployments to virtualize your applications and desktops. When application slowness occurs - and users notice - productivity and business revenue can be negatively impacted. Check out these slides from Bala Vaidhinathan, CTO of eG Innovations, a Citrix-Ready Partner, so you can discover how to address common performance challenges as well as learn some Citrix performance monitoring best practices, including how you can: • Resolve user complaints at the helpdesk, without escalating issues to Citrix experts • Troubleshoot and resolve Citrix logon slowness issues quickly • Find the root-cause of "Citrix is slow" complaints and determine what is causing the problem - i.e., network, VMware, Active Directory, application, Citrix, storage, etc. • Respond to 'my browser is slow in Citrix' - is it the browser users are accessing or something else? • Go from reactive to proactive monitoring of your Citrix services and keep users satisfied and productive

This 2nd-annual research report from DABCC and eG Innovations provides the results of a comprehensive survey of the Citrix user community – exploring the current state of Citrix performance management with a goal of helping Citrix users better understand current challenges, technology choices and best practices in the Citrix community. The survey results have been compiled into a data-rich, easy-to-digest report to provide you with benchmarks and new insights into the best practices for effective Citrix performance management.

This document discusses best practices for monitoring VMware Horizon virtual desktop infrastructure (VDI) environments. It recommends: 1) Measuring all aspects of the user experience, including logins, application launches, and session performance, using both synthetic and real user monitoring. 2) Monitoring every layer of the Horizon infrastructure and supporting systems like Active Directory, storage, and networking to pinpoint where problems originate. 3) Correlating performance across layers to determine the root cause of issues affecting user experience.

This document discusses a webinar presented by eG Innovations on ensuring high-performing Microsoft .NET applications. The webinar covered full stack .NET monitoring including user experience monitoring, business transaction monitoring, .NET application monitoring, and infrastructure performance monitoring. It emphasized the importance of monitoring across the entire .NET stack from the user to infrastructure to identify performance issues and their root causes. The presentation recommended eG Enterprise as a solution to provide converged APM/IPM for unified monitoring of .NET environments.

Citrix Cloud services simplify the delivery and management of Citrix solutions, helping our users to extend their existing on-premises software deployments or even move one hundred percent to the cloud. Citrix Cloud services deploy secure digital workspaces in hours, placing the sensitive app, desktop and data resources on any cloud or hybrid cloud. Accessing the apps, desktops and any data has become easy than ever with Citrix Workspace. Citrix Workspace fully aggregates all apps, data, and files across all applications, and it offers a user-centric experience where everything you need to work is in one unified app, with conditional access and performance made simple based on user context and IT-designed policies. Citrix Cloud services support the integration with different technologies that vary significantly from one organization to another. The first step for users is to access their provisioned desktops, applications, and files, which is why monitoring the logon performance has become critical for Citrix solutions. That's why eG Innovations provides a free login simulator for Citrix Workspace, through their eG Enterprise solution which is verified as Citrix Ready. One of the primary requirements by organisations is to achieve exceptional Citrix user experience and service quality. eG Enterprise helps to proactively monitor all aspects of Citrix user experience - login times, application launch times, screen refresh latencies, virtual channel bandwidth usage, etc., and more importantly helps to identify underlying infrastructure tiers to help determine where the root cause of a problem lies; whether it is network, database, application, Citrix, or storage. Discover how Citrix and eG Innovations combine to provide you with end-to-end performance management and learn how to: • Deliver a secure digital workspace, and to improve business productivity with a fully integrated digital workspace from any cloud or hybrid cloud. • Ensure the success of new deployments and migration to Citrix Cloud with pre-built migration reports • End-to-end monitoring of Citrix services across user experience, session performance, connectivity, licensing, infrastructure health and capacity • Monitor Citrix services on physical, virtual and cloud infrastructures from Single pane of glass.

Performance management of Citrix technologies has always been a challenge. Determining if user complaints of Citrix logon slowness, session disconnects, screen freezes, etc. are caused by the Citrix stack or by one of the supporting tiers has often been a time consuming and knowledge intensive process. Virtualization of Citrix applications has only added to the challenge. View this presentation to learn how eG Innovations, one of the earliest Citrix-focused monitoring software vendors, has been adapting its eG Enterprise solution to keep pace with Citrix technology evolution.

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The eG Enterprise Suite provides real-time monitoring and proactive infrastructure management to help customers rapidly diagnose IT performance issues. It uses automated root cause analysis to identify the underlying problem instead of just surface symptoms. This helps reduce troubleshooting time from hours to minutes. The single-agent monitoring solution provides visibility across applications, databases, networks and more to eliminate finger-pointing between teams. Customers have reported resolving issues 4-9 minutes faster and impacting 4,512 fewer customers per problem since using the eG Suite.

Slow logon is one of the most common user complaints faced by Citrix admins. When logon is slow, it affects the end-user experience and business productivity. Because XenApp and XenDesktop logon comprises many steps and depends on various parts of the infrastructure, it is often difficult to know what is causing logon slowness. The biggest question every Citrix admin has is “How do I make Citrix logons faster”? Here are some best practices from George Spiers, CTP, based on his real-world experience to optimize your Citrix infrastructure to make logons up to 75% faster. • Understand what factors are involved in Citrix login processing • Learn optimization techniques to make logon faster including profile management and image optimization • Learn how to improve logon times using new Citrix technologies such as App Layering and WEM • Pick up tips, tricks and tools to proactively detect logon slowdowns

This document discusses Citrix's use of eG Enterprise for end-to-end monitoring of their user conferences. It provides an overview of eG Innovations and its monitoring capabilities. Citrix requires a monitoring solution that provides unified visibility across all Citrix tiers from a single console, with insights to pinpoint root causes. eG Enterprise meets these needs through its end-to-end, scalable, and proactive monitoring of Citrix infrastructure, supporting faster issue resolution. The presentation also covers new features in eG 6.3 like expanded XenApp/XenDesktop monitoring and support for technologies like Citrix Adaptive Transport and Linux VDAs.

Citrix application infrastructures are very performance sensitive. “Citrix is slow” or “Citrix is not working” is a common complaint heard at the help desk from frustrated users. These complaints could be caused from a small problem anywhere in your infrastructure and you have to spend hours finding out where the real problem lies before you can resolve it and restore a positive user experience. Is it really a Citrix issue, or is the issue actually originating somewhere else in the infrastructure – i.e., the network, application, virtual platform, storage, etc.? View these slides and discover how you can extend Microsoft System Operations Center (SCOM) – using the Microsoft SCOM Citrix Universal Management Pack - to monitor and manage Citrix infrastructures end to end, so when a user complains that Citrix is slow, you can pinpoint exactly where the cause of the problem lies — in just one click. Learn how to: • Monitor all of your Citrix tiers – XenApp, XenDesktop, XenServer, NetScaler, XenMobile, etc. directly from the Microsoft SCOM console • Get deep visibility into every aspect of Citrix performance • Pinpoint in just one click where the real cause of a problem lies • Proactively detect and fix performance issues before users complain • Publish real-time dashboards in Microsoft SCOM to provide key insights for the different stakeholders in your organization • Generate powerful, end-to-end historical and trend reports that help you optimize and right-size your Citrix infrastructure for maximum ROI

“My application is slow” is a common complaint heard at the help desk from frustrated users and Java application slow downs are so frequent these days that they cost businesses twice as much as actual downtime. When slowness occurs, IT managers often do not have sufficient visibility and insight to quickly determine what caused, and how to resolve, the issue. Is it due to the network, the database, application code, virtualization or storage? In this webinar, Bala Vaidhinathan, CTO of eG Innovations, presented a multi-dimensional approach to performance monitoring and diagnosis that is necessary for ensuring that your Java applications are performing effectively – ensuring quick resolution and a positive user experience. View the slides to discover: • How to monitor the real user experience of Java applications and be proactively alerted to issues • How tag-and-follow transaction tracing helps identify application code issues quickly • Why you need to go beyond transaction tracing for root-cause diagnosis of Java performance issues • Why insights into the Java container and Java virtual machine performance matter • How performance correlation across the application and infrastructure tiers is essential for root-cause diagnosis

The Oracle database platform is powering many of today's business-critical applications and services. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. When Oracle database access is slow, is the issue with the Oracle database configuration or sizing? Or could it because of the storage tier? Virtualization platform? Application queries? Network? Join this live demo to see how next-generation performance monitoring & analytics provides deep visibility into Oracle database environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to: • Have a single unified monitoring solution that addresses your database, virtualization, network and storage monitoring, diagnosis, analytics, and reporting needs; • Use intelligent analytics to analyze and correlate performance inside the database server and across the other tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; • View best-in-class customizable dashboards that integrate performance metrics regarding the database and other tiers to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

One of the most challenging tasks for a Citrix administrator is when a user calls in to the helpdesk complaining of a Citrix problem: logon is slow, session is getting disconnected, application launch is slow, etc. So, how does a Citrix admin go about solving such issues? A Citrix deployment has many infrastructure tiers and dependencies. Where do you initially focus your investigations, what do you analyze, and how do you triage? George Spiers, Citrix CTP and EUC Architect, shares his real-world experience to help you learn the art of Citrix troubleshooting.

Citrix enables secure End User Computing services across multiple platforms and devices, enabling users to do more, using more devices from more locations. However, these End User Computing services encompass and support many different technologies that vary significantly from one organization to another. Users getting access to their desktops and applications is the first step, which is why monitoring the logon performance has become critical for Citrix-based IT services. That's why eG Innovations recently announced a Free Logon Simulator for Citrix XenApp and XenDesktop. But that's only a first impression. To make a lasting impact on user experience, the applications and desktops being delivered on top of the Citrix service must also perform, and these digital business services will be comprised of many different components from any number of suppliers. Discover how Citrix and eG Enterprise can combine to provide you with end-to-end performance management that can make a lasting impression your users will love.

This document discusses approaches to monitoring digital user experience. It defines digital user experience and explains why it is important. Common approaches covered include analytics, synthetic user monitoring, real user monitoring, and infrastructure monitoring. Both synthetic and real user monitoring are needed to fully understand user experience. Real user monitoring provides insight into actual user behavior and interactions but requires users. Synthetic monitoring allows testing when no users are present. Infrastructure monitoring helps identify performance issues related to applications and infrastructure. Together these approaches provide full visibility from end users to infrastructure.

Learn how Site24x7 gives you end-to-end application performance visibility for your Java, .NET and Ruby web transactions with metrics of all components starting from URLs to SQL queries.

Application Performance Monitoring is a mandatory discipline of any production environment of today. But due to the heterogeneous nature of modern applications, it faces many challenges. Note: This presentation was made for a 2008 seminar.

VP of APM, Aruna Ravichandran of CA Technologies walks you through what Application Performance Management really is and discusses some of the major benefits of using the software. Learn more about APM solutions from CA Technologies at http://www.ca.com/apm

Este documento presenta Application Performance Management (APM) y las nuevas capacidades de APM 10. APM 10 ofrece tres mejoras clave: análisis diferencial para reducir alertas de ruido, vistas de línea de tiempo para correlacionar cambios con problemas de rendimiento, y perspectivas basadas en roles para proporcionar el contexto adecuado a los usuarios. Estas mejoras permiten una resolución más rápida de problemas, mayor tiempo de actividad y optimización continua de las aplicaciones. El documento también describe la integración de APM con UIM

This document summarizes Twitter's transition from a legacy MySQL database to the Apache Cassandra database. It describes Twitter's legacy system and its drawbacks around availability and scalability. It then introduces Apache Cassandra, highlighting its benefits like high availability, fault tolerance, and flexibility. The rest of the document details Cassandra's data model, infrastructure involving partitioners, storage, and querying. It also covers Cassandra's consistency levels and strategies for maintaining eventual consistency like read repair and hinted handoff.

Writing your application is one thing. Making the application to perform well is another. We usually forget there is somebody else on the other side of the screen, that becomes very frustrated and upset when he needs to wait until this one page finally loads. It requires a lot of experience to predict specific behaviour and to know what kind of things to avoid. And even with that there is so many different factors that can affect the end user experience. During this talk I will talk about tools and techniques you can use to measure and monitor your application performance.

Hadoop Summit 2010 - Application Track Biometric Databases and Hadoop Jason Trost, Abel Sussman and Lalit Kapoor, Booz Allen Hamilton

Our DevOps Journey Transforming 6 Month Waterfalls to 1 Hour Code Deploys https://info.dynatrace.com/17q3_wc_from_agile_to_cloudy_devops_na_registration.html In the 2nd part of our webinar series, Anita Engleder, DevOps Lead at Dynatrace reviews and dissects lessons learned during the transformational journey moving Dynatrace from an on-prem culture to one that is cloud native. She will lend her perspective as a key member of the team that executed on the original vision: to “implement a new cloud native offering and deploy a new feature release every 2 weeks. Additionally, be able to support a 1-hour lead time from Code Change to Production”. On November 17th at 1pm/10am PT Anita will present the challenges she and her team faced transforming 6 Months Waterfall to 1 Hour Code Deploys. In this webinar Anita will discuss: How to enable a complete cultural shift across multiple teams, in terms of thought process AND execution What the specific role of her DevOps team is and how it played into the transformation The role of Feature teams and why continuous feedback is critical for them How to successfully influence key stakeholders for complete alignment Today Anita’s team runs 170 production changes every day, running across several AWS Data Centers as well as On-Premise – something that would have been thought impossible only a few years prior.

The document outlines a methodology for Application Performance Management (APM). It discusses various components of an APM strategy including top-down monitoring, bottom-up monitoring, reporting and analytics, and aligning with ITIL processes. Top-down monitoring focuses on real-time application monitoring using techniques like synthetic transactions. Bottom-up monitoring ties into infrastructure monitoring tools. Reporting and analytics is used to analyze performance data and establish baselines. APM supports various ITIL processes like incident management, problem management and service level management.

Akamai Edge 14 - Discussion on RUM, Synthetic and setting realistic and meaningful performance goals.

Application Performance Management (APM) provides a 360° view that keeps your business healthy by monitoring end user experience and applications across traditional, mobile, virtual and cloud environments. It provides insight into every transaction for quick resolution of application issues and helps reduce costs by using a common tool in pre-production and production. Detailed diagnostics and real-time topology-based analytics improve application quality. Trace real user transactions across application tiers to speed resolution times Measure end user experience using repeatable transactions from multiple locations Gain deep application insights for fast problem isolation and resolution Use shared scripting across testing and operations for higher quality applications

The document discusses the challenges of managing the performance of revenue-critical applications deployed in hybrid cloud, virtual, and physical environments. It introduces AppDynamics as a solution that provides wide and deep visibility into distributed applications. AppDynamics dynamically scales applications in the cloud and other environments, is easy to deploy and use, and provides value quickly. The document also announces the free AppDynamics Lite product.

Machine Data 101: Turning Data Into Insight is a presentation about using Splunk software to analyze machine data. It discusses topics such as: - What machine data is and examples of common sources like log files, social media, call center systems - How Splunk indexes machine data from various sources in real-time regardless of format - Techniques for enriching data in Splunk like tags, field aliases, calculated fields, event types, and lookups from external data sources - Examples of collecting non-traditional data sources into Splunk like network data, HTTP events, databases, and mobile app data The presentation provides an overview of Splunk's machine data platform and techniques for analyzing, enrich

Oracle provides a strategy for cloud computing that includes both public and private cloud offerings. Their private cloud platform utilizes Oracle software and tools to provide infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Key aspects of Oracle's private cloud strategy include the Oracle Enterprise Manager for centralized monitoring and management, the Oracle Virtual Assembly Builder for application packaging and deployment, and policy-based management of cloud resources.

Rodney Morrison, SL’s Vice President of Products delivered a talk entitled, “How to Achieve Success With Application Performance Monitoring Initiatives” at TradeTech Architecture 2011.

This is the presentation given for the Docker Meetup in Cordoba, Argentina. Recording should soon be up on http://www.meetup.com/Docker-Cordoba-ARG/events/226995018/ Key Takeaways: Pick your Metrics! Automate It! Fail Bad Builds Faster! Deliver Faster with Better Quality! To the Docker Audience my main point was that: Just adding Docker doesn't give you free performance and scalability of your app. I walk through many examples of failing apps. What are the metrics that highlight the problem and how to automatically detect bad builds by looking at these Metrics along your Pipeline.

This document discusses transaction tracing in unified monitoring environments. It provides an overview of application performance management (APM) and why it is needed to monitor application performance and user experience. It discusses how real user monitoring (RUM) can provide insight into the user experience, but transaction tracing is also needed to diagnose server-side processing issues. The presentation demonstrates how eG Innovations provides both RUM and transaction tracing capabilities across Java and .NET applications in a unified manner. It provides licensing and deployment details and shows how transaction tracing can help identify code-level issues and troubleshoot application performance problems.

From pilot to production, eG Enterprise empowers enterprise organizations to deliver a better user experience and increased ROI by delivering comprehensive, converged performance management of Java application services. With optimized Java platforms delivered through Zing, Azul Systems enables Java-based businesses to focus on functionality and long-term lower operating costs rather than daily firefighting. Together, eG Enterprise and Azul Systems offer a proven Java environment designed to optimize the deployment, management, and scale of Java application services. View these slides from this webinar where Bala Vaidhinathan, CTO of eG Innovations and Simon Ritter, Deputy CTO of Azul Systems discuss how: • Java Application Service Management can be simplified and made more cost-effective, while delivering a better user experience • eG Enterprise enhancements provide insights into Java applications running on the Zing runtime • eG Enterprise and Azul Zing working together in a production Java installation can reduce costs, optimize deployments and deliver optimum user satisfaction

Introducing eG Enterprise v7: The industry's most advanced user experience monitoring solution. eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis, and resolution of application performance problems in virtual, physical, and cloud environments.

Application architectures have become more distributed, heterogeneous, and reliant on supporting infrastructure tiers. In 2018, we are seeing customers beginning to realize they need to expand their application performance monitoring (APM) capabilities to provide visibility of these supporting IT infrastructure components. Application managers and IT teams are realizing that they need contextual visibility into how an infrastructure problem affects application performance, and seek APM solutions that can cross-correlate code-level and transaction-level performance with the health of the supporting physical, virtual, container and cloud infrastructures. Watch this on-demand webinar and learn why this cross-correlation is so important and what's required to achieve it: • Why monitoring applications in isolation will not be enough to monitor digital business service performance • What's required for the enterprise to achieve total performance visibility • How you can build an incremental plan for achieving transparency in digital service performance monitoring

In the digital age, quality of service (QOS) and user experience are the keys to competitive advantage. With the rapid adoption of hybrid clouds, assuring the performance of applications running in hybrid cloud ecosystems has become business-critical. The reality is that the explosion of new cloud-based IT services may not simplify performance management. In fact, since clouds are operating models the heterogeneous nature of hybrid and multi-cloud deployments makes performance management even more challenging. This 30-minute webinar provides a quick overview of the key steps to assure the performance of digital business services as applications are migrated to various cloud services and shows some examples of how you can retain end-to-end visibility along the way. Watch this webinar to learn: • How unified, consistent views of performance can enable effective service delivery • How to baseline services before, during and after cloud migrations • How to get started on your hybrid cloud journey

The modern IT stack has become diverse and distributed, and it’s increasingly challenging to manage heterogeneous platforms and multi-vendor devices. Customers are looking to the cloud and APM to help address these hurdles, as well as accelerate IT transformation. But migrating to the cloud will take time, it won’t make infrastructure ‘just disappear’, and legacy workloads are going to remain part of the enterprise reality for many. In addition, while APM will continue to be increasingly important, all applications are not the same and an application is still not equal to a digital business service. Watch this webinar as John Worthington, a service management expert and Director of Product Marketing for eG Innovations, continues our Shift-Left series. You can learn: • Why domain expertise is important when defining monitoring requirements • What analytics are useful from a monitoring and observability context • How end-to-end monitoring with converged application and infrastructure performance can drive ITSM and DevOps integration

This document discusses the importance of monitoring configuration changes to identify the root cause of performance issues. It provides an example where increased CPU utilization across application servers was detected. Through monitoring configuration changes, it was found that the infrastructure team had recently updated registry keys to disable hyperthreading as a security measure, which increased CPU usage. The document advocates for infrastructure-as-code practices and ensuring monitoring platforms can track configuration changes to better enable root cause analysis.

See live the brand-new release of eG Enterprise v6 – the first intelligent performance monitoring solution designed to simplify the management of today’s complex and distributed IT environments. Find out how eG Enterprise helps you make IT Operations more productive, reduce IT support cost & complexity, and keep your end users happy & productive. During the demonstration, we will show how you can: - Have a single unified solution that addresses your application monitoring, database monitoring, server monitoring, network monitoring, virtualization monitoring, service monitoring and even mobile device monitoring needs; - Use intelligent analytics to analyze and correlate performance across the tiers to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; - View best-in-class customizable dashboards that integrate performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; - Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI; - Address gaps in your current monitoring for Citrix XenApp/XenDesktop, virtual desktop infrastructures (VDI), multi-tier Java applications and heavily virtualized IT environments – in the cloud or on-premise;

This webinar highlights how next-generation application performance monitoring & analytics provides deep visibility into the Java stack to accelerate the diagnosis of application performance issues and quickly restore user experience. During the live demonstration, we will show how to: - Have a single unified monitoring solution that addresses your application monitoring, diagnosis, analytics, and reporting needs; - Use intelligent analytics to analyze and correlate performance inside the Java stack and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis; - View best-in-class customizable dashboards that integrate Java application performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more; - Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;