Amazon Prime | Special Offers

Have it all with Amazon Prime, on us.

Amazon Prime offer details & eligibility

du Home

du Home Wireless Gaming and Entertainment.
du Home Basic and above plans.
12 months of Amazon Prime on us.

Postpaid

Available to new customers.
Power Plans 260, 300, 500, 1000 with a 12-month contract.
12 months of Amazon Prime, on us.

What you get with an Amazon Prime membership:

Ship

Enjoy next-day free delivery, international free delivery on Amazon US items that are over AED 100 - when purchased from amazon.ae, exclusive early access to deals and more.

Watch

Get exclusive access to Amazon Originals, popular movies and TV shows - at no extra cost. Watch on your TV, tablet, mobile device or online. You can also stream online or download to watch offline.

Shop

Enjoy exclusive early access to deals - 12 hours before.

Play

Enjoy free games every month, access to free in-game loot, a Twitch channel subscription every 30 days, an expanded set of chat emotes and colours, an exclusive chat badge and more.

Frequently asked questions
1. What is the Amazon Prime offer?
  
  With Amazon Prime, you’ll enjoy fast and free delivery, great entertainment, exclusive early access to deals and more.
  
  Subscribe to Postpaid, Home selected plans and enjoy Amazon Prime for 12 months, on us.
  
  Postpaid: You need to be a new customer subscribing to Power Plan 260, 300, 500 or 1,000 to get 12 months of Amazon Prime for free.
  
  Home: You need to be a new customer with a subscription to the following plans to enjoy 12 months of Amazon Prime for free.
  
  Home eligible plans:
  - du Home: Home Basic, Advanced and Ultimate.
  - du Home Light Basic, Advanced and Ultimate.
  - du Home Wireless Gaming and Entertainment.
  
  After 12 months on us with Postpaid or Home, you’ll be charged AED 16/month, VAT inclusive.
2. How can I subscribe to the Amazon Prime offer?
  
  If you have a Postpaid or Home Wireless Entertainment subscription:
  
  Step 1 - Log into your du app du.ae/myapp on your mobile number or du account number.
  
  Step 2 - Click on the Menu with three dots.
  
  Step 3 - Click on My Favourites, where you will see your eligible streaming offers, Click on ‘subscribe’ next to Amazon Prime.
  
  Step 4 - After signing up, download the Amazon Prime app from the App Store or Google Play Store to begin enjoying Prime.
  
  Step 5 - Once your 12 months are up, your Amazon Prime offer will end and won't be automatically renewed. To continue enjoying the streaming platform, you can renew directly with Amazon for AED 16. Please note that provider charges will apply.
  
  Please note that for du Home subscriptions, your registration should be done while you're on our network. After registration, you can access all Amazon Prime benefits through any network operator.
1. How will I know when my Amazon Prime subscription activates?
  
  You’ll receive a confirmation email from Amazon, and you’ll see a successful activation status on your account. The email will contain information on how to manage your account.
2. What happens to my Amazon Prime account if I change my mobile or home services carrier or plan?
  
  Postpaid subscription: If you change your carrier or switch to a plan that does not include Prime, your membership will be automatically cancelled.
  
  Home subscription: If you change your Home plan to a non-eligible plan, your membership will be automatically cancelled.
3. How do I cancel my Prime subscription?
  
  Postpaid : Once you cancel your mobile plan, your Amazon subscription will be cancelled. If you want to cancel after the free 12 months, simply SMS ‘UNSUB’ to 9511
4. Can I use my Amazon Prime account outside the UAE?
  
  Amazon Prime Video is available outside the UAE, but the content you see abroad will be changed based on your location, because of content rights. However, other Amazon Prime benefits such as free delivery, are only available in the UAE.