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What can we help you with today?
Online sales inquiry
Get up-to-date info on your orders. Device, internet connection, prepaid and postpaid plans.
Track my trouble ticket
Get info on the status of your trouble ticket. See where it is in the process, get updates.
Unsubscribe services
Want to unsubscribe from a service? See a list of services with codes to subscribe or unsubscribe.
Internet not working
Having trouble with your internet? Get help troubleshooting and get back online.
ID renewal
Easily renew your ID online, or find a store to renew in-person.
Top FAQs
- I have billing inquiries
- What is ID Registration? How to renew your ID?
- How to read your bill? Interactive eBill Guide
- How can I pay my bill and pay?
- How can I check my prepaid balance?
- How can I purchase prepaid bundles?
- How can I unsubscribe from 3rd party services through SMS?
- How can I cancel my Home Services connection?
- What is NetCheck?
- Power Plans flexi minutes 166 countries and out of bundle calling rates
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Overseas: +971 55 5678155