du

EITC, du telecom UAE

4.3

165K reviews

5M+

Downloads

Everyone

About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.

Updated on

Jul 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.3

162K reviews

Elbert Pamintuan

April 12, 2023

Customers service doesn't help much (i think not at all) and asking for high ratings by the end of the call without even solving the issue. They changed my postpaid plan without me knowing. and later i asked to return my plan which i did request many times. But they can't due to the plan im using for years(6) is only limited offer. but instead they offered me with the same fees but rubbish benefits. The worst part is that when you call they'll tell you to visit their shop and vice versa.

63 people found this review helpful

EITC, du telecom UAE

April 12, 2023

Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you

Mood Mood

August 7, 2024

Unbelievably bad apps this one and the other du pay app. BOTH APPS DON'T WORK!!!! They keep loading infinitely without opening!!!!!!!!!! BAD TOO BAD experience At the time when I tried to check the available bundles and when I tried to transfer the money!!!!!! Not just like that, NO CUSTOMER-SUPPORT ON CHAT OR CALL. HOW TO CONTACT THEM? This is why I came here to put my words so may, and perhaps someone will take these notes and fix the apps.

EITC, du telecom UAE

August 7, 2024

Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to Customer.care@du.ae along with the contact details so that we check this.

ramy eid

July 28, 2024

i don't recommend it at all no clarity from the beginning after upgrading from 4g (too slow) to 5g which is very expensive but i agreed to a 30% discount.the employee said the contract was for 1 year, it turned out the contract 2 years with only 1 year discount.they promised to fix the amazon prime streaming which i did not get, but didn't.they promised to keep the discount after 1 year, but didn't. now i pay 40% more than a normal new user without an offer, and to cancel there's a huge penalty

15 people found this review helpful

EITC, du telecom UAE

June 20, 2024

Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you

What's new

- Customers can now Recharge and Pay their Bills using Google Pay and Samsung Pay wallets.
- Customers can set Auto-Recharge for their prepaid lines.
- Bug fixes and general improvements.

We keep updating our App regularly to always meet your needs. Enjoying our App? Rate us or write a review.

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