Pay with du | du™
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Frequently asked questions
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What is 'Pay with du'?
Whether its buying apps or paying for a service, ‘Pay with du’ is a quick and easy way to get it done. It's a safe way for making online payments without using your credit card. You also don't have to worry about spending too much - there is a limit to each transaction you make, as well as a monthly limit to your transactions. Simply use your du mobile number and the cost will be deducted from your prepaid balance, or added to your postpaid plan’s monthly bill.
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How do I set up my monthly spend cap?
Set up your monthly spend cap today to continue enjoying your purchases from the App Store and iTunes.
It’s as simple as sending CAP [your cap value] to 1355.
For instance: To set a cap of AED 500, send CAP 500, for AED 250, send CAP 250 and for AED 0, send CAP 0.
You can select any value from AED 1 to AED 1,000. If you want to select above AED 1,000, contact our call centre.
We’ll notify you, confirming the change of your cap with an email and SMS. The cap will follow calendar months and will reset on the first of every month.
To check your current cap and usage:
SMS ‘QCAP’ to 1355 to check your configured cap and monthly usage.
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How does it work?
• Use your du mobile number to make a purchase or to subscribe to services and applications.
• Your will either have to opt-in to the service and accept the terms and conditions page, or get an OTP (One -Time Password) for verification which needs to be entered to process the transaction, depending on the app or service.
• The cost of the purchase will then be deducted from your prepaid balance, or billed to your postpaid plan’s monthly bill.
• Once the purchase is completed, enjoy using the app or service. -
How is the payment done?For prepaid users: the cost will be deducted from your Pay as You Go balance.
For postpaid users: the cost will added to your postpaid plan’s monthly bill. -
What are the devices that support 'Pay with du'?This service is device-agnostic and all du customers already have this service enabled. Most apps are available on Android & iOS though.
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What are the 'Pay with du' limits?Prepaid customers cannot use their bonus credit or data credit to make purchases.
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