du Store Locations | du.ae
Our stores
We’re taking extra measures of hygiene at our stores to make sure that you are safe when you visit us.
Store services update
To serve you better online, the below services are no longer available at our stores. Head online to www.du.ae/myapp for these transactions
Payment & recharge transactions, subscription to auto-payment. Visit du.ae/waystopay to choose your preferred payment method.
Postpaid end-to-end plan management: Check last 6 months’ bill details, bill comparison, payment summary, plan inquiries: check plan details & benefits, unbilled usage etc. on DuApp
Roaming management: Roaming bundle add-on activation & deactivation, check roaming usage (out-of bundle, in-bundle) on DuApp
Home services & Plan management: Troubleshooting, Cancellation, Relocation and check TV add-ons and benefits on DuApp
For other services, please consider using our online channels
du Express Stores
Our Express stores offer the following services:
- New Postpaid and PrePaid plan activations
- Changing from Prepaid service to a PostPaid plan
- Mobile Number Portability
- Upgrades
- ID renewal updates
For other services, please consider using our online channels
Self-services payment machines
Pay your bills or recharge by cash or card using our self-service machines located at convenient locations.