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CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved.
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Name, Date
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved.
Building a Performance Team
Dave Murphy, 6/23/16
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 3
What Will We Cover?
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 4
What Will We Cover?
People

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CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 5
Building a Performance Management Team
The Big Cheese
Architect
Performance
Engineer
Web Analyst
Program
Manager
Organization
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 6
Building a Performance Management Team
The Big Cheese
Architect
Performance
Engineer
Web Analyst
Program
Manager
Organization
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 7
Building a Performance Management Team
• Program Management
• Development Management
• Performance Architects
• Front-End Performance Analysts
• Performance Engineers
• Infrastructure and systems (network engineers, DBAs, etc.)
• Testers
• Data Scientists
• Ops and Capacity Planning
Common Roles
CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 8
Building a Performance Management Team
• Program Management
• Development Management
• Performance Architects
• Front-End Performance Analysts
• Performance Engineers
• Infrastructure and systems (network engineers, DBAs, etc.)
• Testers
• Data Scientists
• Ops and Capacity Planning
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CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 9
It’s About Attitude
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It’s About Culture
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CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 13
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CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 14
It’s All About Approach
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CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 15
Performance Team Characteristics
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CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 16
Organizational Performance Maturity Index (OPMI)
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Velocity 15 Minute Booth Session - Building a Performance Team - Dave Murphy

  • 1. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. Headline Name, Date
  • 2. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. Building a Performance Team Dave Murphy, 6/23/16
  • 3. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 3 What Will We Cover?
  • 4. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 4 What Will We Cover? People
  • 5. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 5 Building a Performance Management Team The Big Cheese Architect Performance Engineer Web Analyst Program Manager Organization
  • 6. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 6 Building a Performance Management Team The Big Cheese Architect Performance Engineer Web Analyst Program Manager Organization
  • 7. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 7 Building a Performance Management Team • Program Management • Development Management • Performance Architects • Front-End Performance Analysts • Performance Engineers • Infrastructure and systems (network engineers, DBAs, etc.) • Testers • Data Scientists • Ops and Capacity Planning Common Roles
  • 8. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 8 Building a Performance Management Team • Program Management • Development Management • Performance Architects • Front-End Performance Analysts • Performance Engineers • Infrastructure and systems (network engineers, DBAs, etc.) • Testers • Data Scientists • Ops and Capacity Planning Common Roles
  • 9. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 9 It’s About Attitude
  • 10. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 10 It’s About Culture
  • 11. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 11 It’s Also About Approach • Reporters • Policemen • Collaborators Performance Personas
  • 12. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 12 It’s Also About Approach • Measure and Test – That’s the Job • What Should I Measure and Test? • Little Interaction with Dev or Business • Rarely Involved in Remediation • Focused on my SLAs Reporters
  • 13. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 13 It’s Also About Approach • Measure and Test – That’s the Job • Excellent at Pointing at Issues • Drive Action • No Attempt to Prioritize or Assess Impact Policemen
  • 14. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 14 It’s All About Approach • Gain Management Support AND Communicate Importance • Design and Architecture is Where Performance Starts • Naturally Curious • Educate and Drive Best Practices • Build and Buy Tools for Everyone • Make Performance Self-Service • Correlated, Data Driven Decisions • Set Goals and Milestones across the SDLC • Address Problems One on One Collaborators
  • 15. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 15 Performance Team Characteristics • Leadership Support • Take Ownership • Passion • Strong Skills • Centralized Vision, Best Practices and Common Conventions • Avoid Silos
  • 16. CONFIDENT IAL – Not for Distribution | ©2016 SOASTA, All rights reserved. 16 Organizational Performance Maturity Index (OPMI) How Do You Stack Up?

Editor's Notes

  1. Value in visibility, but no associated action and no cultural change
  2. It’s useful to know that your home page is slow. But it’s more useful to know that it’s slow because of a third party add on; and even more valuable to know if that’s the best area to expend resources for improvement, given the business goals of the web site.