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The ITAM Review Australia Conference 2017
A	
  trouble	
  shared	
  is	
  a	
  trouble	
  halved:	
  
Collabora'on	
  in	
  So,ware	
  Asset	
  
Management	
  
Jeff Stafford
Team Leader – Software Services
Chair – University Software Licensing
Community
The ITAM Review Australia Conference 2017
Agenda
What	
  is	
  collabora-on	
  exactly?	
  
So4ware	
  Asset	
  Management	
  and	
  Collabora-on	
  
Case	
  Study	
  –	
  The	
  University	
  So4ware	
  Licensing	
  Community	
  
Challenges	
  and	
  take-­‐aways	
  	
  
Ques-ons	
  
The ITAM Review Australia Conference 2017
What is Collaboration?
The ITAM Review Australia Conference 2017
Why collaborate?
COLLABORATION	
  
Reduce	
  
organisa-onal	
  
deficiencies	
  
Sharing	
  skills.	
  
exper-se	
  and	
  
perspec-ve	
  
Save	
  -me,	
  
money	
  and	
  
resources	
  
Gain	
  credibility	
  
Grow	
  your	
  
Market,	
  BeOer	
  
customer	
  
access	
  
The ITAM Review Australia Conference 2017
Industry Examples
The ITAM Review Australia Conference 2017
Software Asset Management and Collaboration
COMBAT	
  
Lack	
  of	
  (S)AM	
  maturity	
  
Organisa-onal	
  priority	
  (Care	
  factor	
  for	
  SAM)	
  
Nego-a-on	
  Posi-on	
  
Sharp	
  prac-ces	
  from	
  vendors	
  /	
  resellers	
  
The ITAM Review Australia Conference 2017
BENEFITS	
  
	
  
Reduce	
  your	
  isola-on	
  -­‐	
  Connect	
  to	
  like	
  minded	
  individuals	
  
	
  
No	
  need	
  to	
  reinvent	
  the	
  wheel	
  
	
  
Don’t	
  need	
  to	
  take	
  on	
  the	
  big	
  guys	
  by	
  yourself	
  
	
  
Access	
  solu-ons,	
  experts,	
  and	
  problem	
  solvers	
  
	
  
Op-mising	
  your	
  so4ware	
  investment	
  
Software Asset Management and Collaboration
The ITAM Review Australia Conference 2017
University Software Licensing Community
	
  
Mark	
  Noonan	
  
Team	
  Leader	
  –	
  So4ware	
  Licensing	
  and	
  Procurement	
  
USLC	
  Execu-ve	
  
	
  
AIM	
  -­‐	
  SAVE	
  TIME	
  &	
  ACHIEVE	
  A	
  BIGGER	
  RESULT	
  
	
  
•  Membership	
  open	
  to	
  all	
  CAUDIT	
  members	
  
•  Currently	
  represents	
  40+	
  universi-es	
  across	
  ANZ	
  
•  Over	
  100	
  people	
  in	
  various	
  roles:	
  
•  So4ware	
  Licensing,	
  Contract	
  Management	
  
•  Vendor	
  Management,	
  IT	
  Category	
  Management	
  
•  IT	
  Procurement	
  	
  
“A	
  group	
  becomes	
  a	
  
team	
  when	
  each	
  
member	
  is	
  sure	
  enough	
  
of	
  himself	
  and	
  his	
  
contribuDon	
  to	
  praise	
  
the	
  skills	
  of	
  others.”	
  	
  
–	
  Norman	
  Shidle	
  	
  
The ITAM Review Australia Conference 2017
2017	
  2000	
  
•  We	
  all	
  talk	
  the	
  same	
  language	
  
•  We	
  all	
  work	
  in	
  the	
  same	
  environment	
  
•  We	
  are	
  a	
  CAUDIT	
  Community	
  of	
  Prac-ce	
  
•  NEW	
  People,	
  OLD	
  Problems	
  à	
  OLD	
  People,	
  NEW	
  Problems	
  
•  REDUCES	
  divide	
  and	
  conquer	
  by	
  Vendors	
  
•  Levels	
  the	
  playing	
  field	
  –	
  Amateur	
  vs	
  Professional	
  
•  Provides	
  verifica-on	
  and	
  support	
  
•  Develops	
  BEST	
  prac-ce	
  
•  Encourages	
  informa-on	
  sharing.
Collaboration & the USLC
SIZE	
  DOES	
  MATTER	
  –	
  THE	
  POWER	
  OF	
  A	
  COMMUNITY	
  
	
  
“Find	
  a	
  group	
  of	
  people	
  who	
  
challenge	
  and	
  inspire	
  you,	
  spend	
  a	
  
lot	
  of	
  Dme	
  with	
  them,	
  and	
  it	
  will	
  
change	
  your	
  life.”	
  –	
  Amy	
  Poehler	
  
The ITAM Review Australia Conference 2017
Collaboration & the USLC
	
  
ACHIEVEMENTS	
  –	
  What	
  we’ve	
  done	
  
	
  
Nego-ated	
  So4ware	
  Contracts	
  
	
  
Tools	
  for	
  collabora-on	
  available	
  –	
  Office	
  365,	
  Zoom	
  
	
  
Trusted	
  networking	
  –	
  annual	
  conference	
  and	
  mee-ngs	
  
	
  
People	
  –	
  the	
  most	
  important!	
  
	
  
	
  
“You	
  see	
  things;	
  and	
  you	
  say,	
  ‘Why?’	
  
But	
  I	
  dream	
  things	
  that	
  never	
  were;	
  
and	
  I	
  say,	
  ‘Why	
  not?’”	
  
–	
  George	
  Bernard	
  Shaw	
  
The ITAM Review Australia Conference 2017
The ITAM Review Australia Conference 2017
Summary
	
  
The ITAM Review Australia Conference 2017
Questions?
The ITAM Review Australia Conference 2017
The ITAM Review Australia Conference 2017
Thank	
  You	
  

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ITAM AUS 2017 A trouble shared is a trouble halved

  • 1. The ITAM Review Australia Conference 2017 A  trouble  shared  is  a  trouble  halved:   Collabora'on  in  So,ware  Asset   Management   Jeff Stafford Team Leader – Software Services Chair – University Software Licensing Community
  • 2. The ITAM Review Australia Conference 2017 Agenda What  is  collabora-on  exactly?   So4ware  Asset  Management  and  Collabora-on   Case  Study  –  The  University  So4ware  Licensing  Community   Challenges  and  take-­‐aways     Ques-ons  
  • 3. The ITAM Review Australia Conference 2017 What is Collaboration?
  • 4. The ITAM Review Australia Conference 2017 Why collaborate? COLLABORATION   Reduce   organisa-onal   deficiencies   Sharing  skills.   exper-se  and   perspec-ve   Save  -me,   money  and   resources   Gain  credibility   Grow  your   Market,  BeOer   customer   access  
  • 5. The ITAM Review Australia Conference 2017 Industry Examples
  • 6. The ITAM Review Australia Conference 2017 Software Asset Management and Collaboration COMBAT   Lack  of  (S)AM  maturity   Organisa-onal  priority  (Care  factor  for  SAM)   Nego-a-on  Posi-on   Sharp  prac-ces  from  vendors  /  resellers  
  • 7. The ITAM Review Australia Conference 2017 BENEFITS     Reduce  your  isola-on  -­‐  Connect  to  like  minded  individuals     No  need  to  reinvent  the  wheel     Don’t  need  to  take  on  the  big  guys  by  yourself     Access  solu-ons,  experts,  and  problem  solvers     Op-mising  your  so4ware  investment   Software Asset Management and Collaboration
  • 8. The ITAM Review Australia Conference 2017 University Software Licensing Community   Mark  Noonan   Team  Leader  –  So4ware  Licensing  and  Procurement   USLC  Execu-ve     AIM  -­‐  SAVE  TIME  &  ACHIEVE  A  BIGGER  RESULT     •  Membership  open  to  all  CAUDIT  members   •  Currently  represents  40+  universi-es  across  ANZ   •  Over  100  people  in  various  roles:   •  So4ware  Licensing,  Contract  Management   •  Vendor  Management,  IT  Category  Management   •  IT  Procurement     “A  group  becomes  a   team  when  each   member  is  sure  enough   of  himself  and  his   contribuDon  to  praise   the  skills  of  others.”     –  Norman  Shidle    
  • 9. The ITAM Review Australia Conference 2017 2017  2000   •  We  all  talk  the  same  language   •  We  all  work  in  the  same  environment   •  We  are  a  CAUDIT  Community  of  Prac-ce   •  NEW  People,  OLD  Problems  à  OLD  People,  NEW  Problems   •  REDUCES  divide  and  conquer  by  Vendors   •  Levels  the  playing  field  –  Amateur  vs  Professional   •  Provides  verifica-on  and  support   •  Develops  BEST  prac-ce   •  Encourages  informa-on  sharing. Collaboration & the USLC SIZE  DOES  MATTER  –  THE  POWER  OF  A  COMMUNITY     “Find  a  group  of  people  who   challenge  and  inspire  you,  spend  a   lot  of  Dme  with  them,  and  it  will   change  your  life.”  –  Amy  Poehler  
  • 10. The ITAM Review Australia Conference 2017 Collaboration & the USLC   ACHIEVEMENTS  –  What  we’ve  done     Nego-ated  So4ware  Contracts     Tools  for  collabora-on  available  –  Office  365,  Zoom     Trusted  networking  –  annual  conference  and  mee-ngs     People  –  the  most  important!       “You  see  things;  and  you  say,  ‘Why?’   But  I  dream  things  that  never  were;   and  I  say,  ‘Why  not?’”   –  George  Bernard  Shaw  
  • 11. The ITAM Review Australia Conference 2017
  • 12. The ITAM Review Australia Conference 2017 Summary  
  • 13. The ITAM Review Australia Conference 2017 Questions? The ITAM Review Australia Conference 2017
  • 14. The ITAM Review Australia Conference 2017 Thank  You