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SOCIAL MEDIA
MASTER CLASS
WINDHOEK:
FEBRUARY 2020
japie swanepoel
@japies
SOCIAL MEDIA: 12
KEY PRINCIPLES
FACEBOOK:
ENGAGEMENT
FACEBOOK:
CONTENT PLANNING
FACEBOOK: ADS
TWITTER
INSTAGRAM
LINKEDIN
STORYTELLING
ANALYSIS
BONUS MATERIAL
AGENDA
Sociality social media master Windhoek 2020
THE WHY?
Generate
leads / sales
Build brand
equity
Position
services
Create
awareness
Drive traffic to your
online platforms
Engage with
your clients
Tell your
story

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▪ +1,4 m Internet users in Dec
2019
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Sociality social media master Windhoek 2020
➡Content
➡Conversation
➡Strategy
➡Policy
➡Respond
➡Current
➡Relevant
➡Acknowledge
➡Creative
➡Original
➡Consistent
➡Analyse
SOCIAL MEDIA:
12 KEY PRINCIPLES
WHY IS ENGAGEMENT SO IMPORTANT?
▸what do you wish to achieve with
your social media?
▸create a community?
▸create awareness: news, events,
messages, campaigns?
▸communicate with your existing
fans, followers, community?
▸Print, TV, radio, outdoor can
create awareness, excitement,
news.
▸Only SM can generate a
CONVERSATION: 2-way
interaction
▸every action you take should be
aimed at interaction
▸likes, shares, comments, views,
retweets, regrammes.

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Ask
Challenge
Poll
Tag
Acknowledge & respond
Reward
Be creative
Check your analytics
HOW TO CREATE
ENGAGEMENT
ENGAGEMENT RATE
‣ Above 1% engagement rate:good;
‣ 0.5%-0.99%: average;
‣ Below 0.5% engagement likely means that you need
to realign your messages to that of your audience's
expectations and in the process attract more
compelling and engaging messages from your
community members.
EDUCATE,
INFORM,
PROMOTE,
NEW
BUSINESS,
CRM,
MARKETING,
NEWS,
what do you wish to
accomplish?
A goal
withou
t a
plan is
just a
WISH!
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Creating content calendars
• Plan your content at least a
month in advance.
• Ensure that it is in sync
with your other
communications initiatives /
messages.
• Base your content on pre-
defined pillars /storylines.
• In your calendar have text,
images, gifts, videos, links.
Creating content calendars
• Don’t duplicate across FB,
Twitter and Instagram
• Ensure that images are
correctly sized for each
platform.
• Plan which posts to boost and
what the budget will be.
• Utilise all the various aspects
of the platforms: stories,
carousal, video, slideshows,
etc.
Creating content calendars
• Get your team’s buy-in /
approval
• Create designs in advance.
• Schedule posts where
possible.
• Be flexible wrt changes /
updates.
VERTISE

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1. decide what you wish to accomplish:
‣more likes, followers, views
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tiny url
correct
size
images
hashtag
tag
@menti
on
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short
use pics
IMAGE DIMENSIONS
IMAGE DIMENSIONS
http://tiny.cc/qlthfz
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WHY INSTAGRAM
‣ STEP 1: Download and launch the app
Download the Instagram app for iOS from the App Store, Android from Google Play store or Windows Phone from the Windows
Phone Store. Once the app is installed on your mobile phone, tap to open it.
‣ STEP 2: Let us know who you are
Tap Sign Up, then enter your email address and tap Next, or tap Log in with Facebook to sign up with your Facebook account.
‣ STEP 3: Set up a free business profile
Within the app, find Settings, then scroll down to Switch to business account. When you have a business account, you can add
pertinent business information such as opening hours, a business address or a phone number. Create a Business Profile
‣ STEP 4: Post and follow users
Start posting content you'd like to see in your feed using relevant hashtags and start following similar accounts. Go to Instagram
to get started.
INSTAGRAM: THE STEPS

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Adopt a’ Tribe’Mentality
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๏ Make Your Activity Count
INSTAGRAM: KEY POINTS
๏Publish Goal-Driven Content
๏Craft Your Brand’s Narrative
๏Show Off Your Products
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๏Tap into the Power of Instagram Ads
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Sociality social media master Windhoek 2020
Your page:
➡ Choosing a logo and cover photo
➡ Filling out your LinkedIn profile
➡ Jobs
➡ People
Content strategy:
➡ Question-based content
➡ Articles and industry-specific posts
➡ Resources and case studies
➡ Event coverage
➡ Employee showcases
➡ Culture-centric content
NB for engagement:
➡ Get your employees involved
➡ Prioritize video content
➡ Come up with a consistent content calendar
➡ Stay tuned for opportunities to connect
➡ Understand your analytics
SETTING UP YOUR LI PAGE
Sociality social media master Windhoek 2020
๏Know your audience.
๏Brand storytelling in
action.
๏Use content from your
community.
๏Give back.
๏Stand up for something
you believe in.
Key Points

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• Long Facebook video
• Facebook LIVE
• Instagrids
• Curate user-generated content
on Instagram
• Create a short video or
boomerang on Instagram
• tell Instagram Stories
• tell Facebook Stories
• Always a attach images to
your tweets
Applications
• Spread your own hashtags
• Tap into a trending hashtag
• Create a YouTube channel
or playlist
• Use an infographic
• Create a SlideShare
presentation
Applications
using #socialmedia
#influencers
The right influencer can
reach your target
audience, build trust, and
drive engagement. They
create original, engaging
content. They won’t be
keen to follow a template
advertising style provided
by your brand.
So, it’s critical to work only
with social media
influencers whose vision
aligns with your own.
influencersIn the US, people who
have bought something
based on influencer
recommendation:
• FB: 25%
• Twitter: 29%
• Instagram: 34 %

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Three Types of Social Media
Influencers:
• General Influencer: 1m+, celebs:
most $$
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figures and beauty gurus> less $$
but still costly
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niche categories, considered
experts to be extremely trusted and
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influencersIMPORTANT CONSIDERATIONS
• Know your audience
• Know their interests
• Your influencer budget
• Likes / follows: does not matter so
much
• Engagement more important
• The key is trust.
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• Consistency is key.
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Analytics
• Analyse as often as you
can.
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• growth
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• ads’ results
Analytics
• Stop doing what is not generating results.
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• Don’t be scared to experiment!
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OTHER ONLINE
TOOLS
WEB SITE NB’S
๏up to date
๏easy to use
๏easy to maintain
๏works on mobile
(HTML5)
๏latest style / layout
/ features
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ict kenyakonza citydimension data
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interactive conceptsics kenyacrm
GOOGLE SEARCH AND DISPLAY
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WAZE
essential #socialmedia
notes
Facebook
offers
Never stop
checking your
analytics
respond
quickly
create
events
stick to
a plan
advertise
content to
suit the
platform
content to
suit the
audience
video
engage
exclusive
content /
offers
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一比一原版(soas毕业证书)英国伦敦大学亚非学院毕业证如何办理
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一比一原版(soas毕业证书)英国伦敦大学亚非学院毕业证如何办理

特殊工艺完全按照原版制作【微信:A575476】【(soas毕业证书)英国伦敦大学亚非学院毕业证成绩单offer】【微信:A575476】(留信学历认证永久存档查询)采用学校原版纸张(包括:隐形水印,阴影底纹,钢印LOGO烫金烫银,LOGO烫金烫银复合重叠,文字图案浮雕,激光镭射,紫外荧光,温感,复印防伪)行业标杆!精益求精,诚心合作,真诚制作!多年品质 ,按需精细制作,24小时接单,全套进口原装设备,十五年致力于帮助留学生解决难题,业务范围有加拿大、英国、澳洲、韩国、美国、新加坡,新西兰等学历材料,包您满意。 【业务选择办理准则】 一、工作未确定,回国需先给父母、亲戚朋友看下文凭的情况,办理一份就读学校的毕业证【微信:A575476】文凭即可 二、回国进私企、外企、自己做生意的情况,这些单位是不查询毕业证真伪的,而且国内没有渠道去查询国外文凭的真假,也不需要提供真实教育部认证。鉴于此,办理一份毕业证【微信:A575476】即可 三、进国企,银行,事业单位,考公务员等等,这些单位是必需要提供真实教育部认证的,办理教育部认证所需资料众多且烦琐,所有材料您都必须提供原件,我们凭借丰富的经验,快捷的绿色通道帮您快速整合材料,让您少走弯路。 留信网认证的作用: 1:该专业认证可证明留学生真实身份【微信:A575476】 2:同时对留学生所学专业登记给予评定 3:国家专业人才认证中心颁发入库证书 4:这个认证书并且可以归档倒地方 5:凡事获得留信网入网的信息将会逐步更新到个人身份内,将在公安局网内查询个人身份证信息后,同步读取人才网入库信息 6:个人职称评审加20分 7:个人信誉贷款加10分 8:在国家人才网主办的国家网络招聘大会中纳入资料,供国家高端企业选择人才 → 【关于价格问题(保证一手价格) 我们所定的价格是非常合理的,而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格,因为我想坦诚对待大家 不想跟大家在价格方面浪费时间 对于老客户或者被老客户介绍过来的朋友,我们都会适当给一些优惠。 选择实体注册公司办理,更放心,更安全!我们的承诺:可来公司面谈,可签订合同,会陪同客户一起到教育部认证窗口递交认证材料,客户在教育部官方认证查询网站查询到认证通过结果后付款,不成功不收费! 办理(soas毕业证书)英国伦敦大学亚非学院毕业证【微信:A575476】外观非常精致,由特殊纸质材料制成,上面印有校徽、校名、毕业生姓名、专业等信息。 办理(soas毕业证书)英国伦敦大学亚非学院毕业证【微信:A575476】格式相对统一,各专业都有相应的模板。通常包括以下部分: 校徽:象征着学校的荣誉和传承。 校名:学校英文全称 授予学位:本部分将注明获得的具体学位名称。 毕业生姓名:这是最重要的信息之一,标志着该证书是由特定人员获得的。 颁发日期:这是毕业正式生效的时间,也代表着毕业生学业的结束。 其他信息:根据不同的专业和学位,可能会有一些特定的信息或章节。 办理(soas毕业证书)英国伦敦大学亚非学院毕业证【微信:A575476】价值很高,需要妥善保管。一般来说,应放置在安全、干燥、防潮的地方,避免长时间暴露在阳光下。如需使用,最好使用复印件而不是原件,以免丢失。 综上所述,办理(soas毕业证书)英国伦敦大学亚非学院毕业证【微信:A575476 】是证明身份和学历的高价值文件。外观简单庄重,格式统一,包括重要的个人信息和发布日期。对持有人来说,妥善保管是非常重要的。

赫特福德大学毕业证曼彻斯特城市大学毕业证罗汉普顿大学毕业证
How to Choose the Right UIUX Design Service for Optimal Customer Experience
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