4 Keys to a Successful Citrix Migration

Editor's Notes

1. The following is today’s agenda… Citrix Migration Considerations Important Migration Statistics 4 Keys to a Successful Citrix Migration The Center of Your Citrix Migration eG Enterprise Single Agent Licensing Benefits at a Glance About eG Innovations
2. If you are considering a Citrix migration it is very likely that one or more of these potential thoughts are something you can relate to Citrix licenses are about to export or you are concerned about losing access to Citrix support It is time to move from a less secure messaging, email or collaboration application to a more secure and flexible Citrix solution You are not sure how you are going to measure key performance before during and after you migrate to Citrix XenMobile MDM You want and need access to more in depth reporting for all aspects of your environment before a migration plan is created Application slow-time or intermittent issues are affecting the productivity of end users and it needs to be tracked down and eliminated before a migration can take place
3. Everyone in IT has their own concerns and perspectives about initiating a Citrix migration and they often overlap… Automation, modernization, reducing OPEX, increased productivity, seamless end user experience tend to be the of executives and managers. While they are concerned with the strategic business needs and outcomes, the responsibility for delivering a Citrix migration on time, on budget and seamlessly to end users rests on the shoulders of IT Managers and Admins. We need to modernize, reduce OPEX, increase productivity and enable a more mobile workforce Migrating to the cloud will help drive efficiencies and provide mobile users anytime anywhere access This project must be on budget, on schedule and the transition must be seamless to our workforce Our last migration was difficult, multiple apps, platforms and domains all with their own tools We need one solution that provides us visibility, metrics and in-depth reporting across everything We need one solution that provides us visibility, metrics and in-depth reporting across everything Having advanced KPI and performance metrics will make modeling the new environment much easier Resolving issues before end users notice will make this migration a success and save me weekends
4. Bloor Research and the Harvard School of Business found the following to be true after studying almost 1500 different enterprise migration projects 28% of migrations result in cost overruns 38% of migrations result in cost overruns, failure or are abandoned 17% of migrations result in a cost overrun of 200% and 70% schedule overrun Their research revealed that there are three common reasons why migration projects either are abandoned, fail or suffer from cost and or time overruns… Limited or no insight across the enterprise Limited or no KPI data profiling solution Limited or no data driven decision making When organizations were trying to plan their migration or manage business and IT changes due to acquisition, merger, consolidation or virtualization, a KPI data profiling solution either wasn’t in the original budget or cut from the budget leaving the project at risk. They discovered the following god news as well… 72% of migrations that are both on time and on budget included a KPI data profiling solution as part of the original budget plan before work began. 62% of on going migration projects can be brought in on time and on budget by implementing a KPI data profiling solution The research suggests the following… Only two-thirds of data migration projects are brought in on time and on budget. CIO’s can be a “firewall executive” and reduce the risk of potential damage to the company's image and reputation from a failed or late project by instituting a KPI data profiling solution Establish funding for a KPI and data profiling solution as part of your migration plan before the project begins! A tried and tested methodology should be used
5. Four Keys to a Successful Citrix Migration Universal Insight Across the Enterprise Testing and Troubleshooting Build Performance Profiles Maintaining a Positive End User Experience eG Enterprise can help you with multiple aspects of your next Citrix migration project Identify all interdependencies regardless of where they reside Test and troubleshoot issues that could result in downtime, slow-time, budget and schedule overruns Maintain a working coexisting model and active user profiles until migration is complete Profile environment performance prior to, during and after Citrix migration Prototype, model and right-size the NEW environment Verify performance expectations are achieved before archiving old data and retiring obsolete systems
6. Successful Citrix Migrations START with having universal insight across the enterprise. That includes all interdependencies, from apps to platforms and domains whether in the data center, virtual space or the cloud. everything from end user experience metrics to network latency, application and database responsiveness, server health, the virtual machines and OS, to CPU, memory, disk resources and more.
7. Testing and Troubleshooting Proactively maintaining an environment that is working well is key to ensuring that the migration process is seamless and doesn’t negatively affect end user productivity. Correlated performance metrics will help reveal hidden or intermittent issues that exist within the current environment so they can be avoided within the NEW environment. It will also help admins quickly determine where the actual root-cause is so they don’t waste time diagnosing symptoms. With eG Enterprise once an admin is alerted to an issue they can very quickly in just a few clicks drill down to the root-cause of the problem and determine a rapid solution such as locating where vm resources are constrained and moving the workload or adding more resources to remove the bottleneck.
8. Build Performance Profiles for both the Current and the NEW Citrix Environment Using a solution that correlates performance metrics across all interdependencies within a single interface makes it much easier to measure and establish baseline metrics for the behavior and performance of current apps, databases, OS and supporting hardware. eG Enterprise empowers data driven decision making when modeling, profiling and right-sizing the NEW environment. KPI data and performance profiling may be helpful with other decisions such as deciding… NEW standard images and profiles What licenses and drivers as necessary Applications required for all systems in NEW standard images How to prioritize the different phases of the migration What data and apps will be migrated and what end users will be required to transfer What workloads or vm resources need to be load balanced What can be archived, refreshed, repurposed or retired
9. Proactively Manage, Monitor, and Maintain a Positive End User Experience eG Enterprise provides the universal insight you need to see and measure all of the interdependencies that can affect end user experience and productivity. That includes but is not limited to log on times, CPU, memory, I/O reads and writes, latency, Storage Zones, NetScaler devices, XenApp, ShareFile, VMware, SQL, Oracle and more. Upon migration to the NEW environment and before repurposing or retiring any of the old systems its best to let the new environment run for several weeks to ensure availability, stability and that any and all intermittent issues are identified.
10. Let’s face it migrations can be a headache to plan and execute. There are multiple apps, platforms and domains each with their own silo-centric tools making t difficult to measure, manage and migrate them all. eG Enterprise is a 100% web based solution that provides the universal insight necessary to profile the performance of all enterprise interdependencies from a single interface whether they are in the data center, in virtual space or in the cloud. eG Enterprise supports literally millions of combinations of applications, databases, operating systems, network devices, servers and storage. eG Enterprise provides the advanced reporting information necessary to help you plan thoroughly, mitigate risks and deliver your Citrix migration on budget and on schedule!
11. Provides flexibility, ease of deployment and reduces OPEX A single agent license for Citrix, Microsoft, Linux, Oracle, Sun Solaris, HPUX,IBM AIX, VMware, Tru64 A single price, regardless of OS or server CPU configuration A single agent for monitoring any application Auto-upgradeable Agent-less monitoring option 100% web-based
12. Universal insight across apps, platforms and domains Accurate and timely KPI and data profiling Identify low and high priorities Mitigate risks associated with migration Reduce Infrastructure Cost and Avoid Cost Overruns Increase hardware utilization and software adoption Right-size and optimize environment Leverage reporting to ensure executive sponsorship Reduce IT Support Cost and Complexity Simplify, automate and accelerate data profiling and trouble shooting prior to, during and after migration Optimize staffing levels and reduce OPEX Deliver Projects on Budget and on Time Accelerate deployments and migration Deliver successful projects and ensure peace of mind Helps conserve capital resources for other projects
13. Citrix Migration Results Getting back to our CIO, IT Manager and Administrator perspectives these are some of the real world examples of the kinds of things we hear from our customers after using eG Enterprise to monitor, manage, and provide performance metrics and data analytics for their environment.
14. In 2014 eG Innovations and DABCC conducted a survey of Citrix customers to determine what their most difficult and common problems were and how important having the performance metrics were to them. 97% said that APM was either very or somewhat important to them and their success 65% said that APM was very important to their success of Citrix Deployment 32% said that APM was somewhat important 3% said it was not important
15. Why Customers Choose eG Enterprise 83% Troubleshoot and resolve performance 70% Monitor specific mission critical apps 67% Monitor their infrastructure 63% Proactively prevent downtime and slow-time 60% Provide reports to upper management and executives
16. Top 10 Things Our Customers Monitor with our solution Citrix XenApp Microsoft SQL Server Network Devices VMware ESX/ESXI IIS Web Server Windows Terminal Server Oracle Databases Microsoft File Shares Microsoft Exchange DNS Servers Followed closely by Active Directory, Apache and other webservers and Windows event logs
17. How soon can you expect to see time to value? 30% of our customers say within 1 week 50% of our customers say 2 weeks 83% of our customers say 1 month 85% of our customers say 3 months 1 in 4 customers say eG Enterprise reduced time to resolution by 25%
18. 84% of customers say our technology enabled them to avoid downtime and slow-time before end user productivity was affected. 71% of customers say they will increase the deployment of our technology within the next 12 months
19. Many of the world’s largest businesses use eG Enterprise Universal Insight technology to enhance IT service performance, increase operational efficiency and ensure IT effectiveness.
20. eG Innovations is dedicated to helping businesses across the globe transform IT service delivery into a competitive advantage and a center for productivity, growth and profit. eG Innovations has a global reach with offices in the United States, Mexico, The United Kingdom, The Netherlands, India, Indonesia and China
21. There is no one size fits all tool on the market today. There are tons of tools that are silo-centric and designed to support a specific customer need. Even eG Enterprise with its universal insight capabilities cannot meet all needs out of the box, but most of them… absolutely. eG Enterprise supports a myriad of server, network, and storage devices and a multitude of operating systems, productivity apps, databases, cloud and virtualization technologies. As a result, eG Enterprise provides CIOs across the globe the universal insight they need to effectively monitor and manage literally millions of combinations of interdependencies across their existing enterprise. For example, we already support Citrix XenMobile which according to IDC and Gartner is positioned to become one of the leading mobility offerings across the globe. eG Innovations is an agile, forward thinking company built on positive, organic growth, and profitability. eG Enterprise is the result of highly creative people developing a solution based on customer inspired design. eG Enterprise can be customized to meet business specific needs beyond what we support out of the box.