SlideShare a Scribd company logo
Quality Content at Scale
Through Automated Text
Summarization of UGC
Hamlet Batista
You can't connect the dots looking
forward; you can only connect
them looking backwards. So you
have to trust that the dots will
somehow connect in your future.
― Steve Jobs
@hamletbatista
The SEO Impact of
Meta Descriptions
1. Meta descriptions don’t
impact rankings and are the
last element on a SEO
implementation list
2. They are often ignored by
Google (over 60% of the
time)
3. Yet, this case study showed
they can make a
measurable difference
MoreBeer Case Study, July 28, 2017
https://bit.ly/3lyqOpb
@hamletbatista
Learnings from
Paid Search
1. Scientific SEO A/B tests
proved the impact of meta
descriptions
2. Bootstrapping the
experiments with paid
search data proved very
successful
3. We have over 90% success
rate with this technique
Martech Advisor Article July 28, 2017
https://bit.ly/2SL7DfI
@hamletbatista
The Two Salesmen
1. Contrasting paid ads vs
organic snippets
2. Paid ads focus on
compelling benefits while
organic snippets focus on
copying text from the page
3. This implies search visitors
stop and read the search
results before clicking
PEC Article, January 4, 2018
https://bit.ly/3jOGRii
@hamletbatista
The Two Salesmen
1. Contrasting paid ads vs
organic snippets
2. Paid ads focus on
compelling benefits while
organic snippets focus on
copying text from the page
3. This implies search visitors
stop and read the search
results before clicking
PEC Article, January 4, 2018
https://bit.ly/3jOGRii
@hamletbatista
What if the Ads
Copy is Boring?
1. ColeParmer didn’thave
compelling paid ads to pull
ideas from
2. Our experiments with other
clients taught us we
needed Cialdini’s pricinples
in the copy
3. ColeParmer had plenty of
product reviews (Social
Proof)
ColeParmer Case Study, February 19, 2019
https://bit.ly/3dgCMAP
@hamletbatista
Why Use Copy from Reviews?
@hamletbatista
1. Reciprocity
2. Commitment and
consistency
3. Social proof
4. Authority
5. Liking
6. Scarcity
― Robert Cialdini’s Influence Principles
https://amzn.to/31az2ML
@hamletbatista
Let’s Generate
FAQs from Reviews
Copy
Here is our Technical Plan:
1. Download Amazon reviews
2. Remove duplicate
sentences
3. Generate FAQs (including
FAQPage schema)
@hamletbatista
Downloading
Amazon Reviews
Amazon provides 130M+
customer reviews for research
purposes.
1. The files are in TSV format
2. We need to skip error rows
(incorrect tab delimiter)
3. Then, filter the reviews we
want to use (for example
purchase-verified, 5-star
reviews with a minimum
number of votes)
@hamletbatista
Removing Duplicate Sentences
@hamletbatista
Removing Duplicate Sentences
@hamletbatista
Google AI Blog: Advances
in Semantic Textual
Similarity
https://bit.ly/2H925cK
Removing Duplicate
Sentences
Many reviews have repetitive
information. For example: “the
product is great/awesome/etc.”
These don’t provide any
new/useful insights.
We can use Neural Semantic
Textual Similarity to identify and
remove duplicates, even when
the text is not syntactically the
same.
@hamletbatista
Generating FAQs
(Including Schema)
Once we have useful review text,
we can use it to feed a Neural
Question Generation model and
produce FAQs
We can also generate the
corresponding schema.
@hamletbatista
Generating FAQs
(Including Schema)
Once we have useful review text,
we can use it to feed a Neural
Question Generation model and
produce FAQs.
We can also generate the
corresponding schema.
@hamletbatista
Resources to Learn More
1. How to Optimize Your Content for Search Questions Using Deep Learning https://blogs.bing.com/webmaster/july-2020/How-to-Optimize-
Your-Content-for-Search-Questions-using-Deep-Learning
2. How to Generate Quality FAQs and FAQPage Schemas Automatically with Python https://www.searchenginejournal.com/generate-quality-
faqs-faqpage-schemas-with-python/380004/
3. Example Content Brief, MarketMuse First Draft, Final Draft on the topic of Order Management [pdf] https://blog.marketmuse.com/wp-
content/uploads/2020/10/Example-Content-Brief-First-Draft-Final-Draft-Order-Management.pdf For early access 👉 https://bit.ly/2GgCD4j
4. OpenAI’s gigantic GPT-3 hints at the limits of language models for AI https://www.zdnet.com/article/openais-gigantic-gpt-3-hints-at-the-
limits-of-language-models-for-ai/
5. An Introduction to Python for SEO Pros Using Spreadsheets https://www.searchenginejournal.com/introduction-to-python-seo-
spreadsheets/342779/
About RankSense
@RankSense
www.ranksense.com
33 Wood Ave South
Suite 600
Iselin, NJ 08830
USA
+1 866.882.2983

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Quality Content at Scale Through Automated Text Summarization of UGC

  • 1. Quality Content at Scale Through Automated Text Summarization of UGC Hamlet Batista
  • 2. You can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. ― Steve Jobs @hamletbatista
  • 3. The SEO Impact of Meta Descriptions 1. Meta descriptions don’t impact rankings and are the last element on a SEO implementation list 2. They are often ignored by Google (over 60% of the time) 3. Yet, this case study showed they can make a measurable difference MoreBeer Case Study, July 28, 2017 https://bit.ly/3lyqOpb @hamletbatista
  • 4. Learnings from Paid Search 1. Scientific SEO A/B tests proved the impact of meta descriptions 2. Bootstrapping the experiments with paid search data proved very successful 3. We have over 90% success rate with this technique Martech Advisor Article July 28, 2017 https://bit.ly/2SL7DfI @hamletbatista
  • 5. The Two Salesmen 1. Contrasting paid ads vs organic snippets 2. Paid ads focus on compelling benefits while organic snippets focus on copying text from the page 3. This implies search visitors stop and read the search results before clicking PEC Article, January 4, 2018 https://bit.ly/3jOGRii @hamletbatista
  • 6. The Two Salesmen 1. Contrasting paid ads vs organic snippets 2. Paid ads focus on compelling benefits while organic snippets focus on copying text from the page 3. This implies search visitors stop and read the search results before clicking PEC Article, January 4, 2018 https://bit.ly/3jOGRii @hamletbatista
  • 7. What if the Ads Copy is Boring? 1. ColeParmer didn’thave compelling paid ads to pull ideas from 2. Our experiments with other clients taught us we needed Cialdini’s pricinples in the copy 3. ColeParmer had plenty of product reviews (Social Proof) ColeParmer Case Study, February 19, 2019 https://bit.ly/3dgCMAP @hamletbatista
  • 8. Why Use Copy from Reviews? @hamletbatista
  • 9. 1. Reciprocity 2. Commitment and consistency 3. Social proof 4. Authority 5. Liking 6. Scarcity ― Robert Cialdini’s Influence Principles https://amzn.to/31az2ML @hamletbatista
  • 10. Let’s Generate FAQs from Reviews Copy Here is our Technical Plan: 1. Download Amazon reviews 2. Remove duplicate sentences 3. Generate FAQs (including FAQPage schema) @hamletbatista
  • 11. Downloading Amazon Reviews Amazon provides 130M+ customer reviews for research purposes. 1. The files are in TSV format 2. We need to skip error rows (incorrect tab delimiter) 3. Then, filter the reviews we want to use (for example purchase-verified, 5-star reviews with a minimum number of votes) @hamletbatista
  • 13. Removing Duplicate Sentences @hamletbatista Google AI Blog: Advances in Semantic Textual Similarity https://bit.ly/2H925cK
  • 14. Removing Duplicate Sentences Many reviews have repetitive information. For example: “the product is great/awesome/etc.” These don’t provide any new/useful insights. We can use Neural Semantic Textual Similarity to identify and remove duplicates, even when the text is not syntactically the same. @hamletbatista
  • 15. Generating FAQs (Including Schema) Once we have useful review text, we can use it to feed a Neural Question Generation model and produce FAQs We can also generate the corresponding schema. @hamletbatista
  • 16. Generating FAQs (Including Schema) Once we have useful review text, we can use it to feed a Neural Question Generation model and produce FAQs. We can also generate the corresponding schema. @hamletbatista
  • 17. Resources to Learn More 1. How to Optimize Your Content for Search Questions Using Deep Learning https://blogs.bing.com/webmaster/july-2020/How-to-Optimize- Your-Content-for-Search-Questions-using-Deep-Learning 2. How to Generate Quality FAQs and FAQPage Schemas Automatically with Python https://www.searchenginejournal.com/generate-quality- faqs-faqpage-schemas-with-python/380004/ 3. Example Content Brief, MarketMuse First Draft, Final Draft on the topic of Order Management [pdf] https://blog.marketmuse.com/wp- content/uploads/2020/10/Example-Content-Brief-First-Draft-Final-Draft-Order-Management.pdf For early access 👉 https://bit.ly/2GgCD4j 4. OpenAI’s gigantic GPT-3 hints at the limits of language models for AI https://www.zdnet.com/article/openais-gigantic-gpt-3-hints-at-the- limits-of-language-models-for-ai/ 5. An Introduction to Python for SEO Pros Using Spreadsheets https://www.searchenginejournal.com/introduction-to-python-seo- spreadsheets/342779/
  • 18. About RankSense @RankSense www.ranksense.com 33 Wood Ave South Suite 600 Iselin, NJ 08830 USA +1 866.882.2983