Tech to Us Reviews

I just went on the internet and I was so tired of calling my ISP. They continued to connect me overseas with someone who has a script. Every other sentence was thank you and they never could help me solve my problem. At that point I was done, I gave up. This loyal customer of 25 years said. "That's it. I need a service to help me" and I searched on the internet. They were US based and that was appealing to me. Everything they offered I needed. The technician at Tech to Us, was friendly and patient and kind. I don't want to learn how to fix problems, I just want them fixed. I've been a Tech to Us customer going on 4 years, and I have only been very very very pleased with the service I have gotten.

As a small business owner and someone who is technology inept, Tech to Us is a vital source to my company. Without Tech to Us I would be dealing with another company, and I cannot do this. I have developed relationships with each technician and last week when I called in Mitch did something on my computer no other technician thought of, that finally solved the problem! While small businesses are cutting costs, Tech to Us is one that I cannot part ways with. As a business owner, that is something I know nothing about. I trust you with computers the way I trust a doctor.

I'd lost access to my browser when I disconnected a second monitor -- Windows shoved it all the way to the left (I guess it had been between screens when I pulled the cord?). Anyway, there was no way to grab the top without closing the window... It was just dumb design. AND Tech to Us Fixed it in minutes. Less than, probably like one minute. I call upon them quite frequently when Microsoft has built something to screw itself and does so.

Today I worked with Carlos to find a PDF that I saved on my mobile phone but I didn't know where it ended up. Looked around on the phone and no luck and Carlos suggested I look in my e-mails on my laptop. He checked a couple places and It was in the "Updated" e-mails. It was a confirmation for a hotel room for Christmas night. I have been a customer for three years and this company has successfully helped me every time. I highly recommend this company and have to my friends.

I started with this company because the old company I was with started to send my calls to another country. They didn't speak English very well. It took them a very long time to start correcting any problem I had. But Tech to Us has been wonderful. I started with them and haven't any problems. They are right there when I contact them. They know how to fix things that I as a user just knows enough to be dangerous. Give them a chance. You won't regret it.

I have Tech to Us because I need the assistance from the technicians. I am working through several brokerage accounts and want the excellent protection provided in the Tech to Us Diamond plan. I have been a client for many years and would absolutely recommend Tech to Us to anyone else needing assistance. Another fact that I like is that they are located in Hartford, Connecticut. There are no language barriers with Tech to Us.

Tech to Us was extremely helpful and solved my problem with updating from office to Microsoft 365. Very happy with the work! Today I could not solve a problem with Microsoft Office myself. I just couldn't get it uninstalled and 365 installed. My technician was great and helped me in what otherwise may not have gotten resolved.

Tech to Us is the best support service I have ever had access to. Problems that are very difficult are easy to Tech to Us's trained technicians. The technicians are friendly and thorough. They make sure the problem is resolved prior to disconnecting. All of this is so much better than when Microsoft provided help.

I can always say positive things about my interactions with Tech to Us. I have been subscribed for 8 years and counting. The technicians are helpful, they go the extra mile to resolve the issues. Sometimes they stick around even after hours to resolve an active issue. I would highly recommend Tech to Us, especially Steve to any other customers that are in need.

I have been a Tech to Us customer for 3 months now. So far my experience has been Excellent. I don't have to worry about any trash or garbage inside the computer. They cleared out malware with their PC Tune Up. I would recommend Tech to Us to a friend or family member. It's worth the monthly fee for peace of mind to me.