Best Debt Settlement Companies

  • Online tools
    Freedom Debt Relief
    4.5(32,379)
  • Additional services
    JG Wentworth Debt Relief
    3.9(1,084)
  • Customer service
    Accredited Debt Relief
    5.0(1,870)

Top Picks

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Freedom Debt Relief logo
JG Wentworth Debt Relief logo
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Best Debt Settlement Companies

18
Companies considered
6
Companies selected
83k+
Reviews analyzed
25
Features compared

Debt settlement is a type of debt relief program. It aims to reduce the amount of debt you have so that you ultimately have less to repay. You may want to consider debt settlement if you’ve fallen behind on your required debt payments or if you feel overwhelmed by creditors or debt collectors.

The best debt settlement companies offer transparent pricing, have low debt minimums and provide a wide array of financial education resources. A debt settlement company should also be thoroughly knowledgeable of the regulations governing the industry.

However, note that there are many risks associated with debt settlement, and it should only be considered as a debt solution after investigating other options, including credit counseling and debt consolidation.

Note that our picks may be Authorized Partners who compensate us. This does not affect our recommendations or evaluations but may impact the order in which companies appear.

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Compare our top 6 choices for best debt settlement companies

Buyer's Choice Award Winner
Debt minimum
$7,500
Repayment term
24 - 48 months
Fees
15% - 25% of enrolled debt
3x Award Winner
Selected for having one of the highest satisfaction rates for Best Customer Service, Best Experience with Staff and Best for Transparency

Freedom Debt Relief (FDR) has been in the debt settlement industry for over 15 years and has resolved over $15 billion of debt. Additionally, it is a founding member of the American Association for Debt Resolution (AFCC). The company has an impressive number of experts, too — over 550 certified debt consultants and over 200 debt negotiators.

Freedom Debt Relief will negotiate a minimum of $7,500 in unsecured debts, though that amount varies by state. Unlike some of the other debt settlement companies, Freedom Debt Relief can sometimes help settle business and private student loan debt. This is evaluated on a case-by-case basis.

There is an online dashboard that allows you to track your progress at any time. Plus, you can contact customer service seven days a week.

The vast majority of ConsumerAffairs reviewers report positive experiences with Freedom Debt Relief, with many noting that the company helped them significantly reduce the debt amounts they owed.

“A friend referred me to FDR and I called them. They asked if I was okay with $348 per month and I agreed,” said Ellen from Michigan. “Within a few months, they had the first credit card settled for 53% less than what I owed. A few months later, they were able to settle with the second credit card company for 50% less.”

With FDR, you pay no fees until after you’ve authorized a settlement and have made your first payment as part of that settlement. The fees range from 15% to 25% of your enrolled debt, and your specific fee percentage is determined by the state you live in.

Buyer's Choice Award Finalist
Debt minimum
$10,000
Repayment term
24 - 48 months
Fees
18% - 25% of enrolled debt

With over 30 years of experience in financial services, JG Wentworth Debt helps you settle your debt for less than you owe. Alongside debt relief, JG Wentworth also offers services such as debt consolidation loans, personal loans and structured settlement options.

Debt relief programs are available for credit card debt and other unsecured debt sources. It cannot help with mortgage debt, student loans and other secured debts. It also offers a free debt repayment calculator on its website, providing you with an estimate of how long it will take to repay your debt based on your unique financial circumstances.

Many reviewers were impressed with how much JG Wentworth Debt was able to save them as they pursued a debt-free lifestyle. Wandell from Michigan was able to save $4,000 through the debt relief program.

She said, “And I'm going to be completely debt free in 2 years saving more than $10,000 dollars and 20 years of interest payments.”

JG Wentworth Debt operates on a fee-based model for its debt relief program. The company does not charge any upfront fees. Expect to pay 18% to 25% of your enrolled debt once the debt has been settled.

Buyer's Choice Award Winner
Debt minimum
$10,000
Repayment term
24 - 48 months
Fees
15% - 25% of enrolled debt
3x Award Winner
Selected for having one of the highest satisfaction rates for Best Customer Service, Best Experience with Staff and Best for Transparency

Accredited Debt Relief, a DBA of Beyond Finance, LLC, operates in 31 states plus Washington, D.C. It works with clients who have over $10,000 of unsecured debts, like credit card debts, medical bills, some personal loans and payday loans; it cannot help with car loans, mortgages or student loan debt.

While Accredited Debt Relief does not offer 24/7 customer service, you can contact a representative seven days a week by either phone or email. The company is also transparent about its terms of service, allowing you to read them online prior to enrolling, and there is an extensive FAQ page.

Many of our reviewers were happy with Accredited Debt Relief’s customer service, with many praising the customer service representatives for being helpful, knowledgeable and professional.

“From the 1st phone call I was treated with respect and informed on every step that would be involved. Great company and even better customer service,” said Mandi from Texas. “I feel like a weight has been lifted off of me and I can breathe again knowing that I have a team of talented and dedicated professionals in my corner.”

To enroll in the program, you’ll need at least $10,000 of debt, and the company states the average client can reduce their debt load to 55%. While the company does not charge money upfront, expect to pay between 15% and 25% of your debt balances at the time of enrollment, depending on your location. This is similar to many of its competitors.

Accredited Debt Relief says that the program can be canceled at any time without penalty and has a money-back guarantee. However, the company’s website is not transparent about how to cancel and if there are any exclusions to this guarantee.

Buyer's Choice Award Winner
Debt minimum
$7,500
Repayment term
24 - 48 months
Fees
15% - 25% of enrolled debt
3x Award Winner
Selected for having one of the highest satisfaction rates for Best Customer Service, Best Experience with Staff and Best for Transparency

National Debt Relief has helped over 400,000 individuals settle unsecured debt since 2009, including some private student loan and business debt. It can also help with repossessions, collections and medical bills.

Most clients will see debt relief in 24 to 48 months if they stick with the program. National Debt Relief claims to have established relationships with over 10,000 creditors. Eligible candidates should have at least $10,000 in unsecured debt.

National Debt Relief hosts free calculators on its site to help you manage your money, and it also hosts a large library of educational personal finance resources.

A number of ConsumerAffairs reviewers appreciated that National Debt Relief’s debt coaches were sympathetic, helpful and uplifting.

Veronica from Mississippi said that the National Debt Relief employee she connected with “was very honest and upfront with my situation and found me a plan where I could pay back my debtors in a time frame and with a payment plan I could afford and be able to have money for groceries each month.”

You can request a free consultation online. The company is transparent about how much money you can save. There are no upfront costs, and there’s no cancellation fee. You pay no fees until your debts are settled.

The average client can save 50%, but after National Debt Relief’s fee, that amounts to a savings of about 30%.

Best for low fees
Debt minimum
$10,000
Repayment term
24 - 48 months
Fees
15% - 25% of enrolled debt

Based in San Diego, California, Pacific Debt Relief has settled over $300 million in debt. To qualify, customers must have at least $10,000 of unsecured debt. Payday loan debts and business debts are eligible. It can also settle some student loan debts. Its fee can be as low as 15% of your enrolled debt.

Pacific Debt Relief is available in 29 states and in Washington, D.C. On its website, you can find specific debt collection information and laws for each state.

Pacific Debt Relief is clear that debt settlement is not the right move for everyone and that enrolling in its program can hurt your credit score, send debt accounts into collections and have tax ramifications.

Many ConsumerAffairs reviewers found Pacific Debt Relief’s employees to be accessible, knowledgeable and reassuring.

Ls in New York loved working with Pacific Debt Relief’s director of client experience and characterized her as being “dedicated and professional, with so much insightful information. … Her communication is precise, consistent and personable!”

Pacific Debt Relief charges no upfront fees for its services, and you only pay a fee once your debt is settled. We chose it for the company with the lowest fees because fees can be as low as 15%, depending on how much debt you enroll and what state you live in.

Best for debt consolidation
Debt minimum
$5,000
Repayment term
24 - 48 months
Fees
25% of enrolled debt

United Debt Settlement can offer debt relief services for a wide variety of debt, including some credit card debt, auto loans, medical bills and business debt. It also offers different debt management services.

With United Debt Settlement, you can also enroll in a debt management plan (DMP) or apply for a debt consolidation loan. Unlike debt relief, these options do not reduce your overall debt load, but both can make repaying debt more manageable with less impact on your credit score.

Several customers appreciated how helpful United Debt Settlement was in their debt journey. Scott from Kentucky said, “They took two cards and consolidated them and set me up on a monthly payment for three years. That reduced the payment at least by $350 a month.”

United Debt Settlement does not charge an upfront fee for debt settlement services, but you can expect to pay around a 25% fee once your debt is settled. It is not clear on its website which other services have a cost.

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What is debt settlement?

Debt settlement is when a creditor agrees to settle a debtor's balance for less than the full amount owed. The debtor makes a lump-sum payment (or several payments) amounting to a portion of their debt owed, and the creditor agrees to forgive the remainder of their debt.

Debt settlement is an option used by individuals facing financial hardship and struggling to meet their debt obligations. Debt settlement typically applies to unsecured debts, such as credit card debt, medical bills or personal loans, rather than secured debts like mortgages or auto loans.

It is important to know that debt settlement can negatively impact your credit score. When a debt is settled for less than the full amount, it may be reported as “settled" or "settled for less than the full amount" on the debtor's credit report. A settlement can stay on your credit report for up to seven years and can lower your credit score, making it harder to get approval from a lender in the future.

» MORE: Debt settlement vs. bankruptcy

How does debt settlement work?

You can attempt to settle your debts independently, or you can hire a debt settlement company to negotiate with your creditors on your behalf.

“When your debt is seriously overdue (90-120+ days), you may be able to settle your debt,” said Jay Zigmont, the founder of Childfree Wealth. “Effectively you are telling your credit card company (or other debt) that you will offer them cash now to forgive the rest of the debt.”

If you’re current on your bills, the debt settlement company will typically advise you to stop paying your creditors, which will theoretically motivate the creditors to settle the debts.

“Creditors are not required to accept debt settlements but may if they think it is in their best interest,” said Zigmont.

The debt settlement process typically takes 24 to 48 months to complete.

Instead of paying multiple creditors individually, you’ll make one monthly payment to a savings account set up by the debt settlement company. Your funds can grow in that account until you have a large enough sum to pay off your debts per the terms negotiated by the settlement company. The whole process typically takes 24 to 48 months to complete.

Debt settlement companies may start by negotiating your smallest debts first while leaving larger debts to accrue interest or late payment fees, so make sure you work with your debt settlement firm to prioritize debts instead of letting the firm choose on its own.

» MORE: How to get out of debt

Alternatives to debt settlement companies

There are several alternatives to using a debt settlement company. Some of the most common ways to resolve debt issues include the following:

Hire a debt settlement lawyer
While most people work with a debt settlement company, you can also choose to use a lawyer. Keep in mind that a debt settlement lawyer can bill by the hour, charge a percentage of your total eliminated debt or charge a flat fee per lender. A debt settlement lawyer can act as your personal debt settlement company, negotiating a settlement on your behalf, handling all the paperwork and fielding any phone calls from your lenders.
Do-it-yourself debt settlement
It is possible to negotiate your debts on your own by contacting your creditors directly. You will want to come prepared with an explanation of why you need to negotiate your debts and a lump-sum offer. Make sure you’re forthright about why you can’t pay; if creditors believe you’re still financially capable of repaying your debts in full, they’re unlikely to be lenient with you.

Some creditors offer hardship programs for people who are dealing with tough situations, like unemployment or a severe illness. Hardship plans might consist of lowered interest rates coupled with waived fees. These plans can last anywhere from a few months to a year and may be voided if you miss a payment.

Debt consolidation
With debt consolidation, multiple debts can be paid off with one credit product that hopefully has a lower interest rate and better terms than your previous debts. You can consolidate debts through a debt consolidation personal loan, a low APR credit card or even a home equity loan or line of credit.
Bankruptcy
Another option you might consider is filing for bankruptcy. While this might seem like the easiest way out of debt, it’s a choice that comes with serious repercussions. You should only file for bankruptcy as a last resort after considering options like debt consolidation or a debt settlement program.

Bankruptcy can significantly damage your credit score and typically stays on your credit report for seven to 10 years. Bankruptcy cases are a matter of public record, so your current and future employers will be able to see if you filed for bankruptcy.

» MORE: What is debt collection and how does it work?

Debt settlement pros and cons

While debt settlement programs have many benefits, it’s important to understand their drawbacks as well.

“The downside to debt settlement is that it will be reported as a charge-off on your credit report, and you will have to pay taxes on the amount forgiven,” said Zigmont. “If you do go down the debt settlement path, be sure to get everything in writing and send a check or money order for the settlement.”

Make sure to bring up any potential concerns or risks with the debt settlement firm before committing to a settlement plan.

Pros

  • Creditors will communicate with the debt settlement company and not with you.
  • Settlement may significantly reduce the debt that you owe.
  • It may help you get out of debt faster.
  • It may help you avoid bankruptcy.

Cons

  • Negotiations may take a long time.
  • Your credit score will likely drop initially.
  • Creditors can refuse a proposed settlement.
  • Debt settlement companies charge fees.

» MORE: How to handle bill collectors

FAQ

What type of debts can be settled?

Unsecured debts, like most credit card balances and medical bills, are the most common types of debt involved with settlement agreements. Other types of debt eligible for the debt settlement process include payday loans, private student loans and some business loans.

How much does debt settlement cost?

Debt settlement companies usually charge a fee of 15% to 25% of the amount of debt enrolled in their programs, i.e., the amount of debt they attempt to negotiate. It's also important to note that you'll likely incur additional fees and penalty interest rates from your creditors if you stop paying them during the negotiation process.

How does debt settlement affect your credit score?

Debt settlement can negatively affect your credit score and leave a negative mark on your credit report for up to seven years. Damage to your credit score may be further exacerbated if you choose to stop making payments to your creditors while a debt settlement company negotiates your debt.

Is debt settlement a good idea?

While paying off your debt for a fraction of the amount owed is appealing, keep in mind that debt settlement typically takes a significant toll on your credit. It could take years after debt settlement to rebuild your credit score to the level you need to get a good mortgage or auto loan.

What percentage of my debt should I offer to settle?

Depending on how behind you are on payments and how much you owe, your creditor might be open to settling for as little as 40% of your original debt. Negotiate with your creditors to get the most substantial settlement you can, but remember, they’re not obligated to agree to any settlement offer.

Methodology

In selecting our top picks, we looked at factors including debt minimums, fees, program lengths and types of debt services. The American Fair Credit Council (AFCC) sets the standards in debt settlement, so looking for a company that holds AFCC membership is a good place to start. Accreditation with the International Association of Professional Debt Arbitrators (IAPDA) is another good sign.

To make our choices for the top debt settlement companies, we collected 25 individual data points from 18 companies, including over 83,000 reviews and overall ratings from ConsumerAffairs readers submitted between 2019 and 2023. We then used this data to examine the factors that have the most impact on borrowers:

  • Debt minimums: Most debt settlement companies require a minimum debt amount to enroll. Those that were transparent and required a lower minimum debt to enroll (for example, $5,000 versus $10,000) were given more consideration for our top picks.
  • Fees: We looked at fee structure, giving higher weight to companies that are transparent about their settlement fees.
  • Types of debts serviced: We gave greater consideration to companies that work with multiple types of debts, including credit card, medical, personal loan, business and tax debts.
  • Availability: We prioritized debt settlement programs that are available in a large number of states.
  • Program completion time: We examined how long it will usually take a debtor to complete a given debt settlement program. Most companies fell into the same range (typically 24 to 48 months), so this was not factored in as much as other variables.
  • Accreditation: Professional accreditation is an important factor to consider when deciding if a debt settlement company is legitimate. We prioritized companies that are accredited by at least one national organization.

All of our top picks are forthright about their fees, service multiple types of debts, are available in most U.S. states and have relatively low debt minimums. They also have other appealing features, such as satisfaction guarantees, accreditation and accessible customer service.

Before picking a debt settlement company that fits your needs, make sure to do your due diligence to determine if the company is legitimate or potentially a scam. Read customer reviews, browse the company’s website and check if it has any legal actions against it (including for what and how recently). If a company asks you to do anything potentially illegal, don’t work with it. If you are not careful with debt settlement, you could ruin your credit and wind up in a worse financial situation than when you started.

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