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Can You Scan This for Me?
Making the Most of Patron Digitization
Requests in the Archives
Presented to the DLF Forum 2018 - October 17th
INTRODUCTIONS
2
JENNIFER DUNCAN
Head of Special
Collections
Book Curator
Utah State University
jennifer.duncan@usu.edu
ANDREA PAYANT
Metadata Librarian
Utah State University
andrea.payant@usu.edu
DARCY PUMPHREY
Digital Projects
Coordinator
Utah State University
darcy.pumphrey@usu.edu
THE PROBLEM
3
CURATOR PERSPECTIVE
4
The History of Reproduction Requests: Photocopy for a Charge

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The Evolution of Reproduction: Self-Serve Scan for Free
CURATOR PERSPECTIVE
6
The Evolution of Reproduction: Mediated Scanning for Charge
Lack of Consistency in:
• Scanning Protocols
• Pricing
• Delivery
• Storage
• Documentation (redundancy)
• Turn-around time
DIGITIZATION PERSPECTIVE
7
The Biggest Challenge for Curators? Change
8
▰ Sarah Godwin Brown Goodwin standing by the stack ladder in the library, 1903,
http://digital.lib.usu.edu/cdm/singleitem/collection/USU_Photos/id/1786/rec/27

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METADATA / UPLOADING PERSPECTIVE
9
How easily will the process fit into current workflows?
• What turnaround time is expected?
• New collections vs. adding to existing collections
• Are there any limitations influenced by our systems?
THE SOLUTION
10
11
12
Digitization Request Form
*

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infolitlilac16lilac
13
14
Should the request go online?
*
15
Development of Online Access Solutions​
• Minor adjustments to current workflow​
• Working with limitations of our digital asset management
system (CONTENTdm)
o Boutique or mixed collections are not ideal
 One-to-one correlations are necessary for additional
processes​​
 Size of collections can be problematic​
o But...Number of collections is limited and may be an
issue down the road
• Focus on quick turnaround​
o Generic landing page graphic and text​
16

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17
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Digitization Request Workflow
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20
https://en.wikipedia.org/wiki/USS_LST-749

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What do you do for these types of requests?
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Can You Scan This For Me? Making the Most of Patron Digitization Request in the Archives

  • 1. Can You Scan This for Me? Making the Most of Patron Digitization Requests in the Archives Presented to the DLF Forum 2018 - October 17th
  • 2. INTRODUCTIONS 2 JENNIFER DUNCAN Head of Special Collections Book Curator Utah State University jennifer.duncan@usu.edu ANDREA PAYANT Metadata Librarian Utah State University andrea.payant@usu.edu DARCY PUMPHREY Digital Projects Coordinator Utah State University darcy.pumphrey@usu.edu
  • 4. CURATOR PERSPECTIVE 4 The History of Reproduction Requests: Photocopy for a Charge
  • 5. CURATOR PERSPECTIVE 5 The Evolution of Reproduction: Self-Serve Scan for Free
  • 6. CURATOR PERSPECTIVE 6 The Evolution of Reproduction: Mediated Scanning for Charge Lack of Consistency in: • Scanning Protocols • Pricing • Delivery • Storage • Documentation (redundancy) • Turn-around time
  • 8. The Biggest Challenge for Curators? Change 8 ▰ Sarah Godwin Brown Goodwin standing by the stack ladder in the library, 1903, http://digital.lib.usu.edu/cdm/singleitem/collection/USU_Photos/id/1786/rec/27
  • 9. METADATA / UPLOADING PERSPECTIVE 9 How easily will the process fit into current workflows? • What turnaround time is expected? • New collections vs. adding to existing collections • Are there any limitations influenced by our systems?
  • 11. 11
  • 13. 13
  • 14. 14 Should the request go online? *
  • 15. 15 Development of Online Access Solutions​ • Minor adjustments to current workflow​ • Working with limitations of our digital asset management system (CONTENTdm) o Boutique or mixed collections are not ideal  One-to-one correlations are necessary for additional processes​​  Size of collections can be problematic​ o But...Number of collections is limited and may be an issue down the road • Focus on quick turnaround​ o Generic landing page graphic and text​
  • 16. 16
  • 17. 17
  • 19. RESULTS 19 • ~90 requests since July 31, 2018 • 64 of those requests will go online
  • 22. 22 Digital content linking • Apply current process to link digital items directly to container lists for corresponding EAD finding aids to newly selected items o More time consuming and complicated with single items within a larger collection
  • 23. 23 Example of digital content linking
  • 25. 25 What do you do for these types of requests? • Does anyone else has some sort of process like this that they can tell us about? • Are there CDM users out there with solutions to this type of issue? • What issues have you come across with your processes? • When you have requests, do you scan everything or just what is requested? • What turnaround times do you expect? • When do you charge/not charge?

Editor's Notes

  1. DARCY
  2. DARCY Two units were doing scanning Each with different specifications Each with different ways of naming the file and storing the file This created the potential for redundancy of work There was no process to add these items to the upload/metadata queue
  3. JENNIFER
  4. JENNIFER
  5. JENNIFER
  6. DARCY
  7. JENNIFER
  8. ANDREA As prioritization of getting patron driven digitization requests incorporated into our digital history collections increased – some questions concerned us from a metadata perspective… How will this affect our workflows? - our metadata creation duties are shared as a team but would these responsibilities be shared or would a single team member take care of these requests How fast do they expect us to finish the requests? - single items can be done very quickly as opposed to hundreds which would take longer – would this be taken into account when determining timelines Will new collections need to be created or will items be added to existing collections? - each metadata team member has a sort of ownership over collections as they oversee quality control and maintenance of existing collections – would they add items to collections they maintain or would that be up to Does
  9. DARCY Deadlines Evolution of form
  10. DARCY The majority of it should go online if we are going to the trouble of scanning it
  11. ANDREA/darcy Darcy to talk about generic landing page graphic and text
  12. Darcy to talk about generic landing page graphic and text (from previous slide)
  13. DARCY
  14. ANDREA/darcy We plan use our current process of linking EAD finding aid content to digital collection materials requested by patrons although, because much of the process is automated, it is easier to process entire collections than for single items within a larger collection From digitization perspective – we are now scanning based on the finding aid granularity. (Darcy)
  15. ANDREA Here are some screenshots that will give you a better idea of what our digital content linking is – the xml for EAD finding aids are modified to include links out directly to their corresponding digitized counterparts
  16. ANDREA Have you implemented anything like this? Do you use CDM – have a different solution? Did you encounter any unforeseen issues? If you receive a request, do you scan the whole container or just the materials requested? Anticipated turnaround time? When do you charge and when don’t you charge?
  17. ANDREA Have you implemented anything like this? Do you use CDM – have a different solution? Did you encounter any unforeseen issues? If you receive a request, do you scan the whole container or just the materials requested? Anticipated turnaround time? When do you charge and when don’t you charge?