SlideShare a Scribd company logo
Making IT accessible
for all! (Live version)
Matthew Deeprose
Tamsyn Smith
Dr Fiona Strawbridge
1
https://go.soton.ac.uk/ucisa
Who we are
Dr Fiona Strawbridge
Director of Digital Education
University College London
Matthew Deeprose
Senior Learning Designer
University of Southampton
Tamsyn Smith
Senior Learning Designer Team Lead
University of Southampton
2
https://go.soton.ac.uk/ucisa
Housekeeping
• The session will be
recorded.
•Turn microphones and
cameras off.
•Automated captions
available.
3
https://go.soton.ac.uk/ucisa
Housekeeping 2
4
Question
breaks
Acronyms Polls Continuing the
discussion
https://go.soton.ac.uk/ucisa

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Two polls ready to answer
Does your IT department have an IT
accessibility policy?
Don’t know.
No, and no plans to create one.
No, but we are starting to consider it.
Yes, but it has not been approved.
Yes, and it has been approved.
Does your IT department have an
accessibility testing process?
Don’t know.
No.
Some accessibility testing is done
informally.
Yes, we have a formal accessibility
testing process.
5
https://go.soton.ac.uk/ucisa
Challenges and opportunities
How to
respond?
What
policy?
What
processes?
So many
services!
What is
achievable?
Empowering
all users
Developing
IT staff
New
efficiencies
Better
experience
Prioritisation
Accessible
by design
6
https://go.soton.ac.uk/ucisa
Why concentrate on IT departments?
Institutional approach:
most effective.
IT departments have
specific attributes.
Lots of
services
Leaders
Technical
details
Potential
impact
Embedded
in institution
Can act now
7
https://go.soton.ac.uk/ucisa
In this presentation we aim to
Place digital accessibility within a
wider-context.
Introduce a pathway for implementing
digital accessibility within your IT
department.
Share practical examples of how
accessibility can be embedded within
the policies and processes of an HE
IT department.
8
We’re all at different stages in this
journey.
As a community we can share practices
and progress.
We’ll follow up unanswered questions
after this event.
… but we won’t have all the answers
https://go.soton.ac.uk/ucisa

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ukoln
Where are you on the maturity model?
1 2 3 4 5
Stage Luck Tokenism Standards Ownership Partnership
Typical
quote
With luck no
one will ask
us about
accessibility.
We have one
accessibility
statement. It's
on our
corporate site.
All our
systems
meet
WCAG 2.1
AA.
We’ve adapted
our policies
and processes
to ensure the
accessibility of
our services.
We co-design
and test services
with users,
including those
with disabilities
or impairments.
9
https://go.soton.ac.uk/ucisa
Background and context
10
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Nicola Yap, Google
I challenge you to reframe
accessibility as customisation.
…features like dark mode or
captions are really a way to
customise your user experience,
and these customisations are
beneficial to everyone.
We all find ourselves in different
contexts where we need to adjust
how we interact with our devices
and the people around us.
13
https://go.soton.ac.uk/ucisa
“Diversity wins”
“Greater diversity… is
correlated with significantly
greater likelihood of
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inclusive culture is a critical
success factor: it enables
individuals both to shine in
their own right and to pull
together as a team.”
14
https://go.soton.ac.uk/ucisa
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https://go.soton.ac.uk/ucisa
Planning and Managing Web Accessibility 0
16
Initiate Plan Implement Sustain
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17
Initiate
• Learn the basics
• Explore current
environment
• Set objectives
• Develop business
case
• Raise awareness
• Gather support
Plan
• Create policy
• Assign
responsibilities
• Budget / resources
• Review
• environment
• websites
• Monitoring
• Engage stake
holders
Implement
• Build skills and
expertise
• Integrate goals into
policies
• Assign tasks
Evaluate
• Prioritise issues
• Track /
communicate
progress
Sustain
• Monitor services
• Engage with
stakeholders
• Track standards
and legislation
• Adapt to new
technologies
• Incorporate user
feedback
https://go.soton.ac.uk/ucisa
Planning and Managing Web Accessibility a2
18
Initiate
• Learn the basics
• Develop business
case
Plan
• Create policy
• Assign
responsibilities
• Budget / resources
• Review
• websites
Implement
• Integrate goals into
policies
• Prioritise issues
Sustain
• Overview
https://go.soton.ac.uk/ucisa
Planning and Managing Web Accessibility 00
Sections of this presentation are based on “Planning and
Managing Web Accessibility” from the Web Accessibility
Initiative (WAI). Copyright © 2021 W3C® (MIT, ERCIM,
Keio). Status: Updated 31 March 2016.
https://www.w3.org/WAI/planning-and-managing/
19
https://go.soton.ac.uk/ucisa
Planning and Managing Web Accessibility 1
20
Initiate Plan Implement Sustain
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Learn the basics
21
Learn the
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https://go.soton.ac.uk/ucisa
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https://go.soton.ac.uk/ucisa
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ATHEN
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Discord Server
24
https://go.soton.ac.uk/ucisa

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Test a few university sites
Keyboard
navigation
Accessibility
Insights
•Navigate corporate site
using a keyboard?
•Automated accessibility
defects found on high
usage sites?
25
https://go.soton.ac.uk/ucisa
Develop business case
26
Learn the
basics
Explore
current
environment
Set
objectives
Develop
business
case
Raise
awareness
Gather
support
https://go.soton.ac.uk/ucisa
What is a business case, and what does it do?
Elevator
pitches
Project
document
Report or
position
paper
Gain buy-in from
stakeholders
Tailored to the
department /
institution
Set priorities Aim to obtain
financial support
27
https://go.soton.ac.uk/ucisa
The business case could explore 1
Context of staff and
students with impairments
Benefits for all
Social responsibility /
relation to existing
strategies
28
The legal context
Financial and technical
benefits
Staff development benefits
https://go.soton.ac.uk/ucisa

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ukolnweb20
Examples of everyday accessibility: Browser zoom 1
29
https://go.soton.ac.uk/ucisa
Maximise the potential of the University’s digital
estate for all stakeholders.
Microsoft Design
https://go.soton.ac.uk/ucisa 30
More examples of everyday accessibility
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https://go.soton.ac.uk/ucisa
Access and Participation Plan
Disclosure trends Goals
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https://go.soton.ac.uk/ucisa

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Slides to support a workshop given at the 2012 Institutional Web Managers' Workshop (IWMW 2012), Edinburgh, June 19. The workshop focus was on institutional web accessibility policy, and the potential that British Standard 8878 may have in developing and strengthening accessibility policy.

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It’s the right thing to do.
https://go.soton.ac.uk/ucisa 33
It’s the right thing to do 3
https://go.soton.ac.uk/ucisa 34
The legal context
Public Sector Bodies
(Websites and Mobile
Applications) Accessibility
Regulations (PSBAR).
35
https://go.soton.ac.uk/ucisa
What’s the worst that can happen? 2
EHRC investigation following report and monitoring by
CDDO
Discrimination claim by injured party
Reputational damage
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https://go.soton.ac.uk/ucisa

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ucisa-sdg-2007ukolnjisc
Disadvantage of legalistic approach
“When organisations work on
accessibility only because
they are afraid of being
sued… they inevitably stop at
compliance because that is
the point where litigation risk
ends.”
Lainey Feingold,
LFLegal.com
37
https://go.soton.ac.uk/ucisa
WebAIM Hierarchy for motivating accessibility
change
Effectiveness
Inspire
Enlighten
Reward
Require
Punish
Guilt
38
https://go.soton.ac.uk/ucisa
Further resources
https://www.w3.org/WAI/business-case/
39
https://go.soton.ac.uk/ucisa
Question and answer break 1
40
https://go.soton.ac.uk/ucisa
Initiate Plan Implement Sustain
We are here

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Examining the practical value of social media as a communication tool
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Planning and Managing Web Accessibility
Initiate Plan Implement Sustain
41
https://go.soton.ac.uk/ucisa
Plan 0
42
Create IT
accessibility
policy
Who is
responsible?
Budget and
resources
Review
environment
Review
websites
Establish
monitoring
Engage
stakeholders
https://go.soton.ac.uk/ucisa
Create IT accessibility policy
43
Create IT
accessibility
policy
Who is
responsible?
Budget and
resources
Review
environment
Review
websites
Establish
monitoring
Engage
stakeholders
https://go.soton.ac.uk/ucisa
Evolution of a
Digital Accessibility
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Empowering Users and Institutions: A Risks and Opportunities Framework for Ex...
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ukoln
Scope
1. Digital products/services/platforms – whether developed in-
house or bought in
2. Online content – on websites, intranets, wiki, blogs, social media
3. Digital documentation – that are shared with others
4. Multimedia – audio, video and images
5. Teaching and training content – resources, presentations and
multimedia
45
https://go.soton.ac.uk/ucisa
Style
• Simple language with
links to more guidance
An example:
Documents which are prepared for
institutional use such as meeting and
committee papers, reports, guides, manuals
etc. must be prepared using the guidance on
structuring and formatting documents.
 Creating Accessible Documents guidance.
Staff should use the Microsoft Office
accessibility checker to check the accessibility
of Word, Excel and PowerPoint files and take
action to address any problems.
46
https://go.soton.ac.uk/ucisa
The policy requires
47
This Photo by Unknown author is license
CC BY.
https://go.soton.ac.uk/ucisa
It's a
balancing
act...
48
This Photo by Unknown author is licensed under CC BY.
https://go.soton.ac.uk/ucisa

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Roles and responsibilities
Type of digital asset Responsible Accountable
General content Individual staff
Procured products, services, platforms Project managers Commercial Director
In-house products, services, platforms Project managers CIO
49
https://go.soton.ac.uk/ucisa
Budget and
resources
50
Focused on teaching content
• 1 FTE to support specialist content
(maths, specialist notation etc.)
• 1 FTE for more general support
• 3,000 hours of student time to tag images,
correct transcripts, etc.
https://go.soton.ac.uk/ucisa
Getting
sign-off
51
1. Shared drafts with key stakeholders
2. Equity, Diversity and Inclusion Committee
3. Education Committee
4. Academic Board
https://go.soton.ac.uk/ucisa
This Photo by Unknown
author is licensed under CC
BY-SA.
Review websites
52
Create IT
accessibility
policy
Who is
responsible?
Budget and
resources
Review
environment
Review
websites
Establish
monitoring
Engage
stakeholders
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Review your web estate
Audit for accessibility
• Create a baseline
• Identify training /
expertise gaps
• Look for good
practice.
Review results
• Problems / ‘anti-
patterns’ to be
avoided.
• Defects /
prioritisation
• Report to
stakeholders
53
https://go.soton.ac.uk/ucisa
Review your web estate (HE context)
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100s of services Complexity Technology Stack Homegrown /
Commercial
https://go.soton.ac.uk/ucisa
Prioritising and grouping
• High usage?
• Business priority?
• Commercial?
•Internally developed?
• Technology used?
• Likelihood of retirement?
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opportunities for
• Learning?
• Benefiting users through
remediating accessibility
defects?
55
https://go.soton.ac.uk/ucisa
“Accessibility Testing as a Service”
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What does CDDO do when checking compliance?
 The pages are tested using automated tools (currently axe).
 Errors found are correlated and checked manually.
 Perform a keyboard, tab through and zoom check.
 Tests are completed using a Google Chrome browser on
Mac OSX.
https://go.soton.ac.uk/ucisa 57
Level of testing 1
CDDO Level
tests
• Baseline
minimum for
accessibility
statement
“Easy Checks”
More detailed
testing,
including with
a screen
reader.
Full Audit
• Using WCAG-
EM process.
1
2
3
4
58
https://go.soton.ac.uk/ucisa
W3C Easy Checks / Quick Accessibility Checks
Page title
Image text alternatives ("alt text") (pictures,
illustrations, charts, etc.)
Text:
Headings
Contrast ratio ("colour contrast")
Resize Text
Interaction:
Keyboard access and visual focus
Forms, labels, and errors (including Search
fields)
General:
Moving, Flashing, or Blinking Content
Multimedia (video, audio) alternatives
Basic Structure Check
59
https://go.soton.ac.uk/ucisa
Level 3 - More detailed testing, including with a screen
reader
60
As expertise of accessibility testing grows, build a more sophisticated
test plan that covers more criteria.
Example of UoS Digital Learning Team’s “level 3 accessibility test”.
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Level 4: Full Audit
61
Define
Evaluation
Scope
Explore Target
Website
Select
Representative
Sample
Audit Selected
Sample
Report
Evaluation
Findings
Website Accessibility Conformance
Evaluation Methodology (WCAG-EM)
https://go.soton.ac.uk/ucisa
Accessibility Statement 0
62
https://go.soton.ac.uk/ucisa
Promoting accessibility statements for our services
will…
Build a culture of removing
barriers to the use of our
services.
Encourage reporting of
accessibility defects, helping us to
find new ways to improve our
services and remove barriers.
63
https://go.soton.ac.uk/ucisa
Automated testing to identify trends and quick fixes
Automated
accessibility
scanning.
Results, collated
and organised.
•Colour contrast
•Use of headings
•Missing alternative text
•Text scaling and zooming
disabled
64
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65
https://go.soton.ac.uk/ucisa
Initiate Plan Implement Sustain
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66
Initiate Plan Implement Sustain
https://go.soton.ac.uk/ucisa
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67
Build skills and
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Integrate goals
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Assign tasks and
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Evaluate early
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C
o
s
t
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68
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C
o
s
t
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Source: Glenda Sims, Deque
https://go.soton.ac.uk/ucisa
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C
o
s
t
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Source: Glenda Sims, Deque
https://go.soton.ac.uk/ucisa
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71
https://go.soton.ac.uk/ucisa
Shifting left through the process (7)
Build
• Linters and
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Build
• Linters and
IDE plugins.
• Continuous
integration
• Behaviour
Driven
Development
73
https://go.soton.ac.uk/ucisa
Shifting left through the process (7)
Build
• Linters and
IDE plugins.
• Continuous
integration
• Behaviour
Driven
Development
74
https://go.soton.ac.uk/ucisa
Scenario: A sighted keyboard-only user with a motor
disability can operate an interface by only using a keyboard.
• Given I am a sighted keyboard-only user with a user
disability
• When I navigate the page with the TAB key forwards and
backwards
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• And all interactive objects are operable
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• And I can always visually tell what element has focus
Shifting left through the process (7)
Build
• Linters and
IDE plugins.
• Continuous
integration
• Behaviour
Driven
Development
 Identify
possible
accessibility
issues whilst
coding.
75
https://go.soton.ac.uk/ucisa
Scenario: A sighted keyboard-only user with a motor
disability can operate an interface by only using a keyboard.
• Given I am a sighted keyboard-only user with a user
disability
• When I navigate the page with the TAB key forwards and
backwards
• Then all interactive objects receive focus
• And all interactive objects are operable
• And all interactive objects receive focus in a logical order
• And I can always visually tell what element has focus
Shifting left through the process (8)x
Design
• Involve users
(including with
impairments) in
co-design.
• Accessible
component
library and
atomic design
elements.
• Annotate
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details.
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the best way to assess
accessibility is to
include the end users
and hear their
perspectives”
Fable TechLabs
76
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Design
• Involve users
(including with
impairments) in
co-design.
• Accessible
component
library and
atomic design
elements.
• Annotate
wireframes with
accessibility
details.
77
https://go.soton.ac.uk/ucisa
Groups and networks may
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happy to be asked.
Recognise
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Shifting left through the process (8)x
Design
• Involve users
(including with
impairments) in
co-design.
• Accessible
component
library and
atomic design
elements.
• Annotate
wireframes with
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details.
78
https://go.soton.ac.uk/ucisa
Shifting left through the process (8)x
Design
• Involve users
(including with
impairments) in
co-design.
• Accessible
component
library and
atomic design
elements.
• Annotate
wireframes with
accessibility
details.
79
https://go.soton.ac.uk/ucisa
Communicate all
necessary
accessibility design
intent so that designs
can be turned into
accessible
applications, and this
accessibility can be
tested and validated
efficiently.
Shifting left through the process (8)x
Design
• Involve users
(including with
impairments) in
co-design.
• Accessible
component
library and
atomic design
elements.
• Annotate
wireframes with
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details.
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Shifting left through the process (9)
• Include accessibility
within project
documentation.
• Accessible
procurement
Requirements
Add accessibility
section to project
brief, and business
case documents.
Specify the
production /
updating of an
accessibility
statement as a
deliverable.
Create a standard
work-package for
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statements.
81
https://go.soton.ac.uk/ucisa
Shifting left through the process (9)
• Include accessibility
within project
documentation.
• Accessible
procurement
Requirements
82
https://go.soton.ac.uk/ucisa
Content creator
My content is written in
plain language.
My content is clear and
concise.
My content provides a
blank alt text for decorative
images.
My content provides brief,
accurate descriptions for
informative images.
etc
Developer
My code uses semantic
elements/tags wherever possible.
My code contains logical structure
that can be programmatically
determined.
My code has all interactive
elements accessible using TAB
and include an outline.
My code allows for screen readers
to read the content in a logical
order and meaningful sequence.
etc
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Shifting left through the process (9)
• Include accessibility
within project
documentation.
• Accessible
procurement
Requirements
83
https://go.soton.ac.uk/ucisa
• Require vendors to produce an Accessibility Conformant Report
(ACR) for their product based on the Voluntary Product
Accessibility Template (VPAT).
• Ask about their accessibility roadmap.
• Lobby current providers to improve accessibility and provide
updates to their ACRs as products are upgraded.
• Require accessibility within Non-functional requirements.
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Release
• Accessibility
statement as part
of go-live
checklist
• Accessibility
testing as part of
Change
Management.
• Review
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statements
annually.
• Dashboards.
•Include the creation and
publication of an
accessibility statement
within the “go-live
checklist”.
•Set date and ownership
for reviewing the
accessibility statement on
an annual basis.
Accessibility
Statement
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of go-live
checklist
• Accessibility
testing as part of
Change
Management.
• Review
accessibility
statements
annually.
• Dashboards.
86
https://go.soton.ac.uk/ucisa
Waterfall / Agile
87
Requirements Design Build Test Release
https://go.soton.ac.uk/ucisa
The art of maximizing the amount of work not done
Not using semantic HTML
<div id="divButton" class="button" onclick="doAction();"
tabindex="0" role="button">Select Me</div>
function doAction() {
alert("Hello!");
}
const button = document.getElementById('divButton’);
button.addEventListener('click', () => {});
button.addEventListener('keydown', (event) => {
if (event.code === 'Space' || event.code ===
'Enter') {
button.click();
}
});
Using semantic HTML
<button onclick="doAction();">Select Me</button>
function doAction() {
alert("Hello!");
}
Example on
CodePen
88
https://go.soton.ac.uk/ucisa

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NLC Grade 3.................................... ppt.pptx
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Principles of Roods Approach!!!!!!!.pptx
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Principles of Rood’s Approach Treatment technique used in physiotherapy for neurological patients which aids them to recover and improve quality of life Facilitatory techniques Inhibitory techniques

#physiotherapy##roodsapproach##neurophysiotherapy#
Prioritise issues
89
Build skills and
expertise
Integrate goals
into policies
Assign tasks and
support delivery
Evaluate early
and regularly
Prioritise issues
Track and
communicate
progress
https://go.soton.ac.uk/ucisa
Use resources effectively by addressing high
impact, easy-to-resolve issues first.
90
Start with
issues that
are easier to
fix: build
motivation,
demonstrate
success.
Prioritise
templates
and
components.
Prioritise
visual design
and
accessible
use of brand.
Prioritise
procurement
and
recruitment
policies.
Deprioritise
issues
related to
systems you
plan to retire.
https://go.soton.ac.uk/ucisa
Agile Accessibility Handbook
https://accessibility.deque.com/agile-accessibility-handbook
91
https://go.soton.ac.uk/ucisa
Critical issues
Priority Criteria Action
Critical
The issue affects at least
one disability such that
• a critical business function
cannot be used by a user
with an affected disability.
Think about the impact from
this perspective: If all users
could not use this
functionality, would we
consider that critical?
Stop deployment/release of
affected software until the
defect is remediated.
• If the defect is discovered
in production, implement a
hot fix immediately.
• If the hot fix cannot be
implemented immediately,
create alternative channel
for achieving the
functionality. Train Service
Desk staff how to direct
users to the alternative
channel.
92
https://go.soton.ac.uk/ucisa

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The Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdf
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we may assume that God created the cosmos to be his great temple, in which he rested after his creative work. Nevertheless, his special revelatory presence did not fill the entire earth yet, since it was his intention that his human vice-regent, whom he installed in the garden sanctuary, would extend worldwide the boundaries of that sanctuary and of God’s presence. Adam, of course, disobeyed this mandate, so that humanity no longer enjoyed God’s presence in the little localized garden. Consequently, the entire earth became infected with sin and idolatry in a way it had not been previously before the fall, while yet in its still imperfect newly created state. Therefore, the various expressions about God being unable to inhabit earthly structures are best understood, at least in part, by realizing that the old order and sanctuary have been tainted with sin and must be cleansed and recreated before God’s Shekinah presence, formerly limited to heaven and the holy of holies, can dwell universally throughout creation

shekinah sanctuary sabbath
Delegation Inheritance in Odoo 17 and Its Use Cases
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There are 3 types of inheritance in odoo Classical, Extension, and Delegation. Delegation inheritance is used to sink other models to our custom model. And there is no change in the views. This slide will discuss delegation inheritance and its use cases in odoo 17.

inheritance in odooodoo 17inheritance in odoo 17
Serious issues
Priority Criteria Action
Serious
The issue affects at least
one disability such that
• critical business
functionality can only be
used with an acceptable
workaround,
• or the issue affects
functionality that is not
essential, but prevents at
least one disability from
being able to use this
functionality.
• Fix the defect in the very
next deployment/release.
• Update accessibility
statement with the
workaround and train
Service Desk staff on how
to deal with the issue.
93
https://go.soton.ac.uk/ucisa
Moderate
Priority Criteria Action
Moderate
The issue affects
functionality that is not
essential and has an
acceptable workaround.
• Update accessibility
statement with the
workaround.
• Train Service Desk staff
on how to deal with the
issue.
• Assign defect fix priority in
a similar way to defects
that affect general site
usability.
94
https://go.soton.ac.uk/ucisa
Minor issues
Priority Criteria Action
Minor
The issue affects
functionality in a distracting
way e.g.,
• duplicate accessible
names,
• presentational elements
that are not marked as
presentational,
• or inconsistent use of
markup.
Assign defect fix priority in a
similar way to defects that
affect brand, consistency of
use, and look-and-feel.
95
https://go.soton.ac.uk/ucisa
Question and answer break 3
https://go.soton.ac.uk/ucisa 96
Initiate Plan Implement Sustain
We are here

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Planning and Managing Web Accessibility 4
97
Initiate Plan Implement Sustain
https://go.soton.ac.uk/ucisa
Sustain
98
Monitor services
Engage with
stakeholders
Track standards
and legislation
Adapt to new
technologies
Incorporate user
feedback
https://go.soton.ac.uk/ucisa
Conclusion
99
https://go.soton.ac.uk/ucisa
In this presentation we aimed to
Place digital accessibility within a
wider-context.
Introduce a pathway for implementing
digital accessibility within your IT
department.
Share practical examples of how
accessibility can be embedded within
the policies and processes of an HE
IT department.
100
We’re all at different stages in this
journey.
As a community we can share practices
and progress.
We’ll follow up unanswered questions
after this event.
… but we didn’t have all the answers
https://go.soton.ac.uk/ucisa

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In Odoo 17, you can enhance the visual appearance of your Kanban view by adding color-coded records using the Notebook feature. This allows you to categorize and distinguish between different types of records based on specific criteria. By adding colors, you can quickly identify and prioritize tasks or items, improving organization and efficiency within your workflow.

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SYBCOM SEM III UNIT 1 INTRODUCTION TO ADVERTISING
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In Odoo, the pivot view is a graphical representation of data that allows users to analyze and summarize large datasets quickly. It's a powerful tool for generating insights from your business data. The pivot view in Odoo is a valuable tool for analyzing and summarizing large datasets, helping you gain insights into your business operations.

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Planning and Managing Web Accessibility a2
101
Initiate
• Learn the basics
• Develop business
case
• Gather support
Plan
• Create policy
• Assign
responsibilities
• Budget / resources
• Review
• websites
Implement
• Integrate goals into
policies
• Prioritise issues
Sustain
• Overview
https://go.soton.ac.uk/ucisa
More resources on the support site
Slide decks
Artefacts
Links
Video with corrected
captions and transcript
https://go.soton.ac.uk/ucisa
102
https://go.soton.ac.uk/ucisa
Final thoughts
103
https://go.soton.ac.uk/ucisa
Karl Groves, Founder and President, Tenon.io
“From a security perspective
you’re always gonna filter, escape,
and validate any input that comes
from the outside world… you've
got that pattern in your head ‘filter,
validate, escape’. It's how you do
things all the time. Same thing
goes for accessibility, once you
start doing accessibility it becomes
how things get done and then it’s
not extra work”
104
https://go.soton.ac.uk/ucisa

Recommended for you

Alistair McNaught, accessibility consultant
“…compliance does
not guarantee a good
experience any more
than non-compliance
guarantees a bad
one”
105
https://go.soton.ac.uk/ucisa
Continue the conversation
• The full slide deck has a
suggested roadmap for
your next steps.
•We will try to follow up
questions we did not
answer today in the
follow-up email.
106
JISC Accessibility Community
https://go.soton.ac.uk/ucisa
Thank you
107
https://go.soton.ac.uk/ucisa
Question and Answer / Discussion
108
https://go.soton.ac.uk/ucisa

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Making IT accessible for all (live version)

  • 1. Making IT accessible for all! (Live version) Matthew Deeprose Tamsyn Smith Dr Fiona Strawbridge 1 https://go.soton.ac.uk/ucisa
  • 2. Who we are Dr Fiona Strawbridge Director of Digital Education University College London Matthew Deeprose Senior Learning Designer University of Southampton Tamsyn Smith Senior Learning Designer Team Lead University of Southampton 2 https://go.soton.ac.uk/ucisa
  • 3. Housekeeping • The session will be recorded. •Turn microphones and cameras off. •Automated captions available. 3 https://go.soton.ac.uk/ucisa
  • 4. Housekeeping 2 4 Question breaks Acronyms Polls Continuing the discussion https://go.soton.ac.uk/ucisa
  • 5. Two polls ready to answer Does your IT department have an IT accessibility policy? Don’t know. No, and no plans to create one. No, but we are starting to consider it. Yes, but it has not been approved. Yes, and it has been approved. Does your IT department have an accessibility testing process? Don’t know. No. Some accessibility testing is done informally. Yes, we have a formal accessibility testing process. 5 https://go.soton.ac.uk/ucisa
  • 6. Challenges and opportunities How to respond? What policy? What processes? So many services! What is achievable? Empowering all users Developing IT staff New efficiencies Better experience Prioritisation Accessible by design 6 https://go.soton.ac.uk/ucisa
  • 7. Why concentrate on IT departments? Institutional approach: most effective. IT departments have specific attributes. Lots of services Leaders Technical details Potential impact Embedded in institution Can act now 7 https://go.soton.ac.uk/ucisa
  • 8. In this presentation we aim to Place digital accessibility within a wider-context. Introduce a pathway for implementing digital accessibility within your IT department. Share practical examples of how accessibility can be embedded within the policies and processes of an HE IT department. 8 We’re all at different stages in this journey. As a community we can share practices and progress. We’ll follow up unanswered questions after this event. … but we won’t have all the answers https://go.soton.ac.uk/ucisa
  • 9. Where are you on the maturity model? 1 2 3 4 5 Stage Luck Tokenism Standards Ownership Partnership Typical quote With luck no one will ask us about accessibility. We have one accessibility statement. It's on our corporate site. All our systems meet WCAG 2.1 AA. We’ve adapted our policies and processes to ensure the accessibility of our services. We co-design and test services with users, including those with disabilities or impairments. 9 https://go.soton.ac.uk/ucisa
  • 13. Nicola Yap, Google I challenge you to reframe accessibility as customisation. …features like dark mode or captions are really a way to customise your user experience, and these customisations are beneficial to everyone. We all find ourselves in different contexts where we need to adjust how we interact with our devices and the people around us. 13 https://go.soton.ac.uk/ucisa
  • 14. “Diversity wins” “Greater diversity… is correlated with significantly greater likelihood of outperformance. More than that, fostering a diverse and inclusive culture is a critical success factor: it enables individuals both to shine in their own right and to pull together as a team.” 14 https://go.soton.ac.uk/ucisa
  • 16. Planning and Managing Web Accessibility 0 16 Initiate Plan Implement Sustain https://go.soton.ac.uk/ucisa
  • 17. Planning and Managing Web Accessibility a1 17 Initiate • Learn the basics • Explore current environment • Set objectives • Develop business case • Raise awareness • Gather support Plan • Create policy • Assign responsibilities • Budget / resources • Review • environment • websites • Monitoring • Engage stake holders Implement • Build skills and expertise • Integrate goals into policies • Assign tasks Evaluate • Prioritise issues • Track / communicate progress Sustain • Monitor services • Engage with stakeholders • Track standards and legislation • Adapt to new technologies • Incorporate user feedback https://go.soton.ac.uk/ucisa
  • 18. Planning and Managing Web Accessibility a2 18 Initiate • Learn the basics • Develop business case Plan • Create policy • Assign responsibilities • Budget / resources • Review • websites Implement • Integrate goals into policies • Prioritise issues Sustain • Overview https://go.soton.ac.uk/ucisa
  • 19. Planning and Managing Web Accessibility 00 Sections of this presentation are based on “Planning and Managing Web Accessibility” from the Web Accessibility Initiative (WAI). Copyright © 2021 W3C® (MIT, ERCIM, Keio). Status: Updated 31 March 2016. https://www.w3.org/WAI/planning-and-managing/ 19 https://go.soton.ac.uk/ucisa
  • 20. Planning and Managing Web Accessibility 1 20 Initiate Plan Implement Sustain https://go.soton.ac.uk/ucisa
  • 21. Learn the basics 21 Learn the basics Explore current environment Set objectives Develop business case Raise awareness Gather support https://go.soton.ac.uk/ucisa
  • 22. Resources for learning the basics 22 https://go.soton.ac.uk/ucisa Talk with colleagues, friends, and family members with disabilities.
  • 23. Automated emails for learning the basics. WCAG of the Day 10 Days of A11y 23 https://go.soton.ac.uk/ucisa
  • 24. Mailing lists / Communities Mailing Lists: ATHEN WebAIM JISCMail Web A11y Slack JISC Accessibility Community Worldwide Accessibility Discord Server 24 https://go.soton.ac.uk/ucisa
  • 25. Test a few university sites Keyboard navigation Accessibility Insights •Navigate corporate site using a keyboard? •Automated accessibility defects found on high usage sites? 25 https://go.soton.ac.uk/ucisa
  • 26. Develop business case 26 Learn the basics Explore current environment Set objectives Develop business case Raise awareness Gather support https://go.soton.ac.uk/ucisa
  • 27. What is a business case, and what does it do? Elevator pitches Project document Report or position paper Gain buy-in from stakeholders Tailored to the department / institution Set priorities Aim to obtain financial support 27 https://go.soton.ac.uk/ucisa
  • 28. The business case could explore 1 Context of staff and students with impairments Benefits for all Social responsibility / relation to existing strategies 28 The legal context Financial and technical benefits Staff development benefits https://go.soton.ac.uk/ucisa
  • 29. Examples of everyday accessibility: Browser zoom 1 29 https://go.soton.ac.uk/ucisa
  • 30. Maximise the potential of the University’s digital estate for all stakeholders. Microsoft Design https://go.soton.ac.uk/ucisa 30
  • 31. More examples of everyday accessibility 31 https://go.soton.ac.uk/ucisa
  • 32. Access and Participation Plan Disclosure trends Goals 32 https://go.soton.ac.uk/ucisa
  • 33. It’s the right thing to do. https://go.soton.ac.uk/ucisa 33
  • 34. It’s the right thing to do 3 https://go.soton.ac.uk/ucisa 34
  • 35. The legal context Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations (PSBAR). 35 https://go.soton.ac.uk/ucisa
  • 36. What’s the worst that can happen? 2 EHRC investigation following report and monitoring by CDDO Discrimination claim by injured party Reputational damage 36 https://go.soton.ac.uk/ucisa
  • 37. Disadvantage of legalistic approach “When organisations work on accessibility only because they are afraid of being sued… they inevitably stop at compliance because that is the point where litigation risk ends.” Lainey Feingold, LFLegal.com 37 https://go.soton.ac.uk/ucisa
  • 38. WebAIM Hierarchy for motivating accessibility change Effectiveness Inspire Enlighten Reward Require Punish Guilt 38 https://go.soton.ac.uk/ucisa
  • 40. Question and answer break 1 40 https://go.soton.ac.uk/ucisa Initiate Plan Implement Sustain We are here
  • 41. Planning and Managing Web Accessibility Initiate Plan Implement Sustain 41 https://go.soton.ac.uk/ucisa
  • 42. Plan 0 42 Create IT accessibility policy Who is responsible? Budget and resources Review environment Review websites Establish monitoring Engage stakeholders https://go.soton.ac.uk/ucisa
  • 43. Create IT accessibility policy 43 Create IT accessibility policy Who is responsible? Budget and resources Review environment Review websites Establish monitoring Engage stakeholders https://go.soton.ac.uk/ucisa
  • 44. Evolution of a Digital Accessibility Policy at UCL https://go.soton.ac.uk/ucisa
  • 45. Scope 1. Digital products/services/platforms – whether developed in- house or bought in 2. Online content – on websites, intranets, wiki, blogs, social media 3. Digital documentation – that are shared with others 4. Multimedia – audio, video and images 5. Teaching and training content – resources, presentations and multimedia 45 https://go.soton.ac.uk/ucisa
  • 46. Style • Simple language with links to more guidance An example: Documents which are prepared for institutional use such as meeting and committee papers, reports, guides, manuals etc. must be prepared using the guidance on structuring and formatting documents.  Creating Accessible Documents guidance. Staff should use the Microsoft Office accessibility checker to check the accessibility of Word, Excel and PowerPoint files and take action to address any problems. 46 https://go.soton.ac.uk/ucisa
  • 47. The policy requires 47 This Photo by Unknown author is license CC BY. https://go.soton.ac.uk/ucisa
  • 48. It's a balancing act... 48 This Photo by Unknown author is licensed under CC BY. https://go.soton.ac.uk/ucisa
  • 49. Roles and responsibilities Type of digital asset Responsible Accountable General content Individual staff Procured products, services, platforms Project managers Commercial Director In-house products, services, platforms Project managers CIO 49 https://go.soton.ac.uk/ucisa
  • 50. Budget and resources 50 Focused on teaching content • 1 FTE to support specialist content (maths, specialist notation etc.) • 1 FTE for more general support • 3,000 hours of student time to tag images, correct transcripts, etc. https://go.soton.ac.uk/ucisa
  • 51. Getting sign-off 51 1. Shared drafts with key stakeholders 2. Equity, Diversity and Inclusion Committee 3. Education Committee 4. Academic Board https://go.soton.ac.uk/ucisa This Photo by Unknown author is licensed under CC BY-SA.
  • 52. Review websites 52 Create IT accessibility policy Who is responsible? Budget and resources Review environment Review websites Establish monitoring Engage stakeholders https://go.soton.ac.uk/ucisa
  • 53. Review your web estate Audit for accessibility • Create a baseline • Identify training / expertise gaps • Look for good practice. Review results • Problems / ‘anti- patterns’ to be avoided. • Defects / prioritisation • Report to stakeholders 53 https://go.soton.ac.uk/ucisa
  • 54. Review your web estate (HE context) 54 100s of services Complexity Technology Stack Homegrown / Commercial https://go.soton.ac.uk/ucisa
  • 55. Prioritising and grouping • High usage? • Business priority? • Commercial? •Internally developed? • Technology used? • Likelihood of retirement? Where are the greatest opportunities for • Learning? • Benefiting users through remediating accessibility defects? 55 https://go.soton.ac.uk/ucisa
  • 56. “Accessibility Testing as a Service” 56 https://go.soton.ac.uk/ucisa
  • 57. What does CDDO do when checking compliance?  The pages are tested using automated tools (currently axe).  Errors found are correlated and checked manually.  Perform a keyboard, tab through and zoom check.  Tests are completed using a Google Chrome browser on Mac OSX. https://go.soton.ac.uk/ucisa 57
  • 58. Level of testing 1 CDDO Level tests • Baseline minimum for accessibility statement “Easy Checks” More detailed testing, including with a screen reader. Full Audit • Using WCAG- EM process. 1 2 3 4 58 https://go.soton.ac.uk/ucisa
  • 59. W3C Easy Checks / Quick Accessibility Checks Page title Image text alternatives ("alt text") (pictures, illustrations, charts, etc.) Text: Headings Contrast ratio ("colour contrast") Resize Text Interaction: Keyboard access and visual focus Forms, labels, and errors (including Search fields) General: Moving, Flashing, or Blinking Content Multimedia (video, audio) alternatives Basic Structure Check 59 https://go.soton.ac.uk/ucisa
  • 60. Level 3 - More detailed testing, including with a screen reader 60 As expertise of accessibility testing grows, build a more sophisticated test plan that covers more criteria. Example of UoS Digital Learning Team’s “level 3 accessibility test”. https://go.soton.ac.uk/ucisa
  • 61. Level 4: Full Audit 61 Define Evaluation Scope Explore Target Website Select Representative Sample Audit Selected Sample Report Evaluation Findings Website Accessibility Conformance Evaluation Methodology (WCAG-EM) https://go.soton.ac.uk/ucisa
  • 63. Promoting accessibility statements for our services will… Build a culture of removing barriers to the use of our services. Encourage reporting of accessibility defects, helping us to find new ways to improve our services and remove barriers. 63 https://go.soton.ac.uk/ucisa
  • 64. Automated testing to identify trends and quick fixes Automated accessibility scanning. Results, collated and organised. •Colour contrast •Use of headings •Missing alternative text •Text scaling and zooming disabled 64 https://go.soton.ac.uk/ucisa
  • 65. Question and answer break 2 65 https://go.soton.ac.uk/ucisa Initiate Plan Implement Sustain We are here
  • 66. Planning and Managing Web Accessibility 3 66 Initiate Plan Implement Sustain https://go.soton.ac.uk/ucisa
  • 67. Integrate goals into policies (and processes) 67 Build skills and expertise Integrate goals into policies Assign tasks and support delivery Evaluate early and regularly Prioritise issues Track and communicate progress https://go.soton.ac.uk/ucisa
  • 68. Cost of accessibility bugs 1 C o s t Requirements Design Build Test Release Source: Glenda Sims, Deque 68 https://go.soton.ac.uk/ucisa
  • 69. Cost of accessibility bugs 2 C o s t Requirements Design Build Test Release 69 Source: Glenda Sims, Deque https://go.soton.ac.uk/ucisa
  • 70. Cost of accessibility bugs 3 C o s t Requirements Design Build Test Release The earlier we consider accessibility the better! 70 Source: Glenda Sims, Deque https://go.soton.ac.uk/ucisa
  • 71. Shifting left through the process (6) Requirements Design Build Test Release Shift left Shift left 71 https://go.soton.ac.uk/ucisa
  • 72. Shifting left through the process (7) Build • Linters and IDE plugins. • Continuous integration • Behaviour Driven Development  Identify possible accessibility issues whilst coding. 72 https://go.soton.ac.uk/ucisa
  • 73. Shifting left through the process (7) Build • Linters and IDE plugins. • Continuous integration • Behaviour Driven Development 73 https://go.soton.ac.uk/ucisa
  • 74. Shifting left through the process (7) Build • Linters and IDE plugins. • Continuous integration • Behaviour Driven Development 74 https://go.soton.ac.uk/ucisa Scenario: A sighted keyboard-only user with a motor disability can operate an interface by only using a keyboard. • Given I am a sighted keyboard-only user with a user disability • When I navigate the page with the TAB key forwards and backwards • Then all interactive objects receive focus • And all interactive objects are operable • And all interactive objects receive focus in a logical order • And I can always visually tell what element has focus
  • 75. Shifting left through the process (7) Build • Linters and IDE plugins. • Continuous integration • Behaviour Driven Development  Identify possible accessibility issues whilst coding. 75 https://go.soton.ac.uk/ucisa Scenario: A sighted keyboard-only user with a motor disability can operate an interface by only using a keyboard. • Given I am a sighted keyboard-only user with a user disability • When I navigate the page with the TAB key forwards and backwards • Then all interactive objects receive focus • And all interactive objects are operable • And all interactive objects receive focus in a logical order • And I can always visually tell what element has focus
  • 76. Shifting left through the process (8)x Design • Involve users (including with impairments) in co-design. • Accessible component library and atomic design elements. • Annotate wireframes with accessibility details. “Our perspective is that the best way to assess accessibility is to include the end users and hear their perspectives” Fable TechLabs 76 https://go.soton.ac.uk/ucisa
  • 77. Shifting left through the process (8)x Design • Involve users (including with impairments) in co-design. • Accessible component library and atomic design elements. • Annotate wireframes with accessibility details. 77 https://go.soton.ac.uk/ucisa Groups and networks may be willing to help and happy to be asked. Recognise people for their help.
  • 78. Shifting left through the process (8)x Design • Involve users (including with impairments) in co-design. • Accessible component library and atomic design elements. • Annotate wireframes with accessibility details. 78 https://go.soton.ac.uk/ucisa
  • 79. Shifting left through the process (8)x Design • Involve users (including with impairments) in co-design. • Accessible component library and atomic design elements. • Annotate wireframes with accessibility details. 79 https://go.soton.ac.uk/ucisa Communicate all necessary accessibility design intent so that designs can be turned into accessible applications, and this accessibility can be tested and validated efficiently.
  • 80. Shifting left through the process (8)x Design • Involve users (including with impairments) in co-design. • Accessible component library and atomic design elements. • Annotate wireframes with accessibility details. 80 https://go.soton.ac.uk/ucisa
  • 81. Shifting left through the process (9) • Include accessibility within project documentation. • Accessible procurement Requirements Add accessibility section to project brief, and business case documents. Specify the production / updating of an accessibility statement as a deliverable. Create a standard work-package for the creation of accessibility statements. 81 https://go.soton.ac.uk/ucisa
  • 82. Shifting left through the process (9) • Include accessibility within project documentation. • Accessible procurement Requirements 82 https://go.soton.ac.uk/ucisa Content creator My content is written in plain language. My content is clear and concise. My content provides a blank alt text for decorative images. My content provides brief, accurate descriptions for informative images. etc Developer My code uses semantic elements/tags wherever possible. My code contains logical structure that can be programmatically determined. My code has all interactive elements accessible using TAB and include an outline. My code allows for screen readers to read the content in a logical order and meaningful sequence. etc Role-based DoD Example
  • 83. Shifting left through the process (9) • Include accessibility within project documentation. • Accessible procurement Requirements 83 https://go.soton.ac.uk/ucisa • Require vendors to produce an Accessibility Conformant Report (ACR) for their product based on the Voluntary Product Accessibility Template (VPAT). • Ask about their accessibility roadmap. • Lobby current providers to improve accessibility and provide updates to their ACRs as products are upgraded. • Require accessibility within Non-functional requirements.
  • 84. Shifting left through the process (10)z2 Release • Accessibility statement as part of go-live checklist • Accessibility testing as part of Change Management. • Review accessibility statements annually. • Dashboards. •Include the creation and publication of an accessibility statement within the “go-live checklist”. •Set date and ownership for reviewing the accessibility statement on an annual basis. Accessibility Statement 84 https://go.soton.ac.uk/ucisa
  • 85. Shifting left through the process (10)z2 Release • Accessibility statement as part of go-live checklist • Accessibility testing as part of Change Management. • Review accessibility statements annually. • Dashboards. 85 https://go.soton.ac.uk/ucisa •Add accessibility testing into the RFC template. •Add step for checking if accessibility statement requires an update within RFC process.
  • 86. Shifting left through the process (10)z2 Release • Accessibility statement as part of go-live checklist • Accessibility testing as part of Change Management. • Review accessibility statements annually. • Dashboards. 86 https://go.soton.ac.uk/ucisa
  • 87. Waterfall / Agile 87 Requirements Design Build Test Release https://go.soton.ac.uk/ucisa
  • 88. The art of maximizing the amount of work not done Not using semantic HTML <div id="divButton" class="button" onclick="doAction();" tabindex="0" role="button">Select Me</div> function doAction() { alert("Hello!"); } const button = document.getElementById('divButton’); button.addEventListener('click', () => {}); button.addEventListener('keydown', (event) => { if (event.code === 'Space' || event.code === 'Enter') { button.click(); } }); Using semantic HTML <button onclick="doAction();">Select Me</button> function doAction() { alert("Hello!"); } Example on CodePen 88 https://go.soton.ac.uk/ucisa
  • 89. Prioritise issues 89 Build skills and expertise Integrate goals into policies Assign tasks and support delivery Evaluate early and regularly Prioritise issues Track and communicate progress https://go.soton.ac.uk/ucisa
  • 90. Use resources effectively by addressing high impact, easy-to-resolve issues first. 90 Start with issues that are easier to fix: build motivation, demonstrate success. Prioritise templates and components. Prioritise visual design and accessible use of brand. Prioritise procurement and recruitment policies. Deprioritise issues related to systems you plan to retire. https://go.soton.ac.uk/ucisa
  • 92. Critical issues Priority Criteria Action Critical The issue affects at least one disability such that • a critical business function cannot be used by a user with an affected disability. Think about the impact from this perspective: If all users could not use this functionality, would we consider that critical? Stop deployment/release of affected software until the defect is remediated. • If the defect is discovered in production, implement a hot fix immediately. • If the hot fix cannot be implemented immediately, create alternative channel for achieving the functionality. Train Service Desk staff how to direct users to the alternative channel. 92 https://go.soton.ac.uk/ucisa
  • 93. Serious issues Priority Criteria Action Serious The issue affects at least one disability such that • critical business functionality can only be used with an acceptable workaround, • or the issue affects functionality that is not essential, but prevents at least one disability from being able to use this functionality. • Fix the defect in the very next deployment/release. • Update accessibility statement with the workaround and train Service Desk staff on how to deal with the issue. 93 https://go.soton.ac.uk/ucisa
  • 94. Moderate Priority Criteria Action Moderate The issue affects functionality that is not essential and has an acceptable workaround. • Update accessibility statement with the workaround. • Train Service Desk staff on how to deal with the issue. • Assign defect fix priority in a similar way to defects that affect general site usability. 94 https://go.soton.ac.uk/ucisa
  • 95. Minor issues Priority Criteria Action Minor The issue affects functionality in a distracting way e.g., • duplicate accessible names, • presentational elements that are not marked as presentational, • or inconsistent use of markup. Assign defect fix priority in a similar way to defects that affect brand, consistency of use, and look-and-feel. 95 https://go.soton.ac.uk/ucisa
  • 96. Question and answer break 3 https://go.soton.ac.uk/ucisa 96 Initiate Plan Implement Sustain We are here
  • 97. Planning and Managing Web Accessibility 4 97 Initiate Plan Implement Sustain https://go.soton.ac.uk/ucisa
  • 98. Sustain 98 Monitor services Engage with stakeholders Track standards and legislation Adapt to new technologies Incorporate user feedback https://go.soton.ac.uk/ucisa
  • 100. In this presentation we aimed to Place digital accessibility within a wider-context. Introduce a pathway for implementing digital accessibility within your IT department. Share practical examples of how accessibility can be embedded within the policies and processes of an HE IT department. 100 We’re all at different stages in this journey. As a community we can share practices and progress. We’ll follow up unanswered questions after this event. … but we didn’t have all the answers https://go.soton.ac.uk/ucisa
  • 101. Planning and Managing Web Accessibility a2 101 Initiate • Learn the basics • Develop business case • Gather support Plan • Create policy • Assign responsibilities • Budget / resources • Review • websites Implement • Integrate goals into policies • Prioritise issues Sustain • Overview https://go.soton.ac.uk/ucisa
  • 102. More resources on the support site Slide decks Artefacts Links Video with corrected captions and transcript https://go.soton.ac.uk/ucisa 102 https://go.soton.ac.uk/ucisa
  • 104. Karl Groves, Founder and President, Tenon.io “From a security perspective you’re always gonna filter, escape, and validate any input that comes from the outside world… you've got that pattern in your head ‘filter, validate, escape’. It's how you do things all the time. Same thing goes for accessibility, once you start doing accessibility it becomes how things get done and then it’s not extra work” 104 https://go.soton.ac.uk/ucisa
  • 105. Alistair McNaught, accessibility consultant “…compliance does not guarantee a good experience any more than non-compliance guarantees a bad one” 105 https://go.soton.ac.uk/ucisa
  • 106. Continue the conversation • The full slide deck has a suggested roadmap for your next steps. •We will try to follow up questions we did not answer today in the follow-up email. 106 JISC Accessibility Community https://go.soton.ac.uk/ucisa
  • 108. Question and Answer / Discussion 108 https://go.soton.ac.uk/ucisa