Understanding UX: Designing for multiple devices - GA London, 18 Jan 2013

Slides from my part 2 class of Designing for multiple devices run at General Assembly in London on the 18th of March 2013. ABSTRACT In Fundamentals for Designing for Multiple Devices, we covered the basics of responsive design and mobile apps (for both Android & iOS). We also looked at how user expectations have shifted behaviour, how consumption patterns have changed and what that has meant for designing products that will be used on multiple devices. This follow-on session will take outset in the guiding principles covered in the previous class and take a closer look at: - common challenges faced when designing for multiple devices and how to address them - content strategy and hierarchy across devices - navigation patterns for responsive design - app structures and navigation patterns - how to test both responsive sites and apps

Presented by Stephanie Rieger at Breaking Development in Dallas, April 11 2011 and Mobilism in Amsterdam, May 12, 2011. Context is often cited as the single most important factor in design for the mobile medium. Mobile devices are of course 'mobile', but they are also small, always on, always with us, and can instantly connect us to the people we love. Mobile services must therefore be simple, social, and well-focussed--enabling us to quickly get things done on even the smallest screens. This is all well and good, but mobile devices have changed. They may be mobile, but many have already stopped being 'phones'—nor do they resemble what we traditionally think of as computers. This presentation will explore how our use, and perception of mobile devices is changing, and how these changes may impact how we should design for them going forward.

Some people say the web is dying, but I believe it’s just getting started. And what will kick it into overdrive is the Physical Web: the ability to discover, engage, and interact with smart devices (or that “dumb” tree over there) using nothing more than a browser. In this presentation, we explore the impact these new capabilities may have on the way we design and think about this (increasingly near) future web.

This document discusses emerging technologies and how they are blurring the lines between the digital and physical worlds. It explores concepts like smart connected objects, Internet of Things, and how the web can better integrate with native apps and experiences. The document advocates for a more seamless experience where the web enhances and complements other technologies instead of trying to replace them.

This document discusses the diversity of mobile devices and user experiences globally. It notes that while smartphones have gained popularity in some markets, global smartphone penetration remains only around 23% and the mobile experience varies greatly depending on location, device capabilities, and network infrastructure. This diversity is likely to continue as new platforms and low-cost devices disrupt the market.

The document discusses how the context in which mobile devices are used has become increasingly complex and unpredictable. Guidelines from a few years ago around mobile design being focused on quick tasks and limited attention are no longer reliable given that mobile interactions now occur in many contexts. The rise of affordable smartphones and proliferation of connected devices means that for many people around the world, a mobile device may be their only access to the internet. This is dramatically impacting user behavior and expectations.

The document discusses how responsive design begins on the server by adapting to different devices. It notes that as more devices have become capable of accessing the web, including lower-cost smartphones and basic phones, the definition of what constitutes a "smartphone" has expanded. It argues that while there is diversity in mobile devices, many lower-end devices still provide web access and basic smartphone functionality at an affordable price for many users.

Midway through a project, a client of ours recently said "One thing I'm learning is that it's ok to give up on the desktop experience once it stops making sense". This wasn't an isolated incident. In fact, i'm beginning to think desktop web sites stopped making sense quite a while ago. We've just had nothing viable to replace them with. Mobile apps have given us a glimpse, but I think they're merely a glimpse into something bigger. Mobile isn't merely a new stage in the evolution of the web, it's not even merely a new context, it's the very early stages of an entirely new system. A system that has already started to shape our environment, affect the way we live, how we choose to connect with others, and how we're able to spend our time. A system that is also slowly unravelling our assumptions and causing us to question the very reason we build web sites, why people visit them, and where the true value of the web actually lies. Presented by Stephanie Rieger at Breaking Development in Orlando, Florida on April 17, 2012.

The document discusses device agnostic design, which aims to create content that can be accessed and displayed well on any device. It emphasizes building with reusable modular components rather than bespoke designs for each device. The key aspects are understanding content stacking strategies across screens, using content-based rather than device-based breakpoints, and designing interactive elements that work for both touch and non-touch interfaces. The goal is to provide users with a continuous experience regardless of the device they use.

The document discusses how latency and poor user experience can negatively impact systems in the cloud. It emphasizes the importance of monitoring from an end-user perspective to identify sources of latency. The key is to continually monitor all parts of the system, including individual transactions, infrastructure components, and end-user experience to drive the right actions that improve performance and optimize systems deployed in the cloud.

Slides from my Designing for multiple devices class at General Assembly in New York on the 7th of October 2013. The rise in smartphones and tablets has not only changed the way we consume and interact with content, but also the way we design and approach it. This class will explore the shifting of user expectations, changes in behavior and consumption patterns, and what these advancements mean for designing products across different platforms. Takeaways: - An understanding of how user expectations have shifted over the last few years with regards to the use of multiple devices and how this has affected behavior and consumption patterns among consumers - The impact this has on how to approach and design products and services that will be used on multiple devices - An overview and understanding of the difference between mobile websites vs. responsive design vs. apps and the basics of each - Guiding principles, resources and tools to help tackle the multiple device jungle

The document discusses the One Laptop per Child (OLPC) project which aimed to provide $100 laptop computers to children in developing countries. It provides an overview of the OLPC design process from 2005-2008 including links to design prototypes and analyses. It notes that some criticized the project for having a design developed top-down without input from intended users, and that the laptop's aesthetics may have made it a target for theft in some environments.

The document discusses the history and evolution of the One Laptop Per Child (OLPC) initiative, which aimed to provide affordable laptop computers to children in developing countries. It traces OLPC's development of the $100 laptop from 2005 onward, and discusses both praise and criticism for its designs. While OLPC had ambitious goals of connecting children globally and changing education, it struggled with technical limitations, lack of teacher training, and questions around whether laptops were actually needed or useful for all students. After over a decade, OLPC programs have wound down in most countries as other technologies like smartphones became more prevalent.

This document summarizes Carol Skyring's presentation on emerging trends in learning. She discusses how learning is becoming more social, collaborative, personalized and visual. New tools like social media, virtual worlds, and mobile devices are enabling more personalized and self-directed learning anytime, anywhere through personal learning networks. Future learning will blend virtual and real-world experiences using augmented reality and location-based technologies. Learning management systems are also evolving to incorporate richer media, social features and collaborative capabilities in secure online environments.

Google Glass, smart watches, athletic monitoring bracelets, and even Oculus Rift, the virtual reality goggles, have triggered the imagination of mobile developers ready to explore the potential of placing a computer on the body. Researchers have been developing wearable computers for many years, but today’s miniaturized, low-cost components and powerful mobile processors have made it easy to develop devices that integrate a persons physical state, location, and gestures. These devices can solve many accessibility issues, from detecting oncoming sirens for deaf individuals to hands-free control of mobile phones, wheelchairs, and other devices. Head mounted devices track the user’s sightline, motion-based sensors track gestures and movements, and geolocation provides context specific information. This talk introduces today’s wearable computers, key research projects, and what ideas for future products.

The document discusses the need for ubiquitous and holistic information architecture across channels to create integrated experiences for users. It notes that information is blurring the lines between digital and physical experiences, and that users expect consistency as they transition between platforms. To meet these expectations, information architecture must be designed holistically rather than by channel, and must focus on the overall user journey rather than individual touchpoints. Bridges between experiences like on-ramps and off-ramps are needed to make information architecture truly integrated.

Slides from the first of my 3 part series classes at General Assembly in London on the 24th of July 2013. https://generalassemb.ly/education/designing-for-multiple-devices-3-part-series/london/2172 ABSTRACT This introductory class will cover the basics of responsive design and mobile apps (for both Android and iOS), and how expectations and practices have changed for both.

Slides from the third of my 3 part series classes at General Assembly in London on the 7th of August 2013. https://generalassemb.ly/education/designing-for-multiple-devices-3-part-series/london/2172 ABSTRACT This 90-minute session will focus on designing for touch across devices - including hybrids - as well as the challenges and opportunities of responsive content. We will cover how to find a balance between controlling layouts and making your products as responsive as possible. By the end of the session you'll have an understanding of: - the different ways people physically hold and interact with their devices - how hybrid devices impact design decisions - why the mobile context matters and what you need to consider - how to adapt content to device layout and orientations - using content as the basis for breakpoints rather than devices - and a framework to use as the starting point for approaching modular and responsive design from an information architect (IA) and user experience (UX) point of view

The document discusses how the internet and mobile technology have become integrated into everyday life. Key points include: - The internet is no longer an activity confined to desktop computers, but something that people access constantly through mobile devices. - There are now over 5 billion mobile subscribers globally, and mobile phones are becoming as powerful as computers were a few years ago. - People use their mobile devices to engage in many activities like chatting, scheduling, shopping, and following up on things looked up on other devices. - Mobile internet usage is shifting from just short activities to complementing and facilitating longer tasks like research, transactions, and important decisions.

Mobile internet access is becoming ubiquitous, with over 1.3 billion people now using their mobile devices to access the internet. Context for how the internet is accessed has changed dramatically, with people now commonly using their phones, tablets, and other devices to engage in many online activities both brief and extended. This has disrupted traditional models of web design which focused on desktop access with predictable contexts. A new approach is needed to create engaging mobile content in this environment of tremendous diversity and unpredictability.

The document discusses how the internet and mobile technology have become integrated into everyday life. Key points include: - The internet is no longer an activity confined to desktop computers, but something that people access constantly through mobile devices. - There are now over 5 billion mobile subscribers globally, and mobile phones are becoming as powerful as computers were a few years ago. - People use their mobile devices to engage in many activities like chatting, scheduling, shopping, and following up on things looked up on other devices. - Mobile internet usage is shifting from just short activities to complementing and facilitating longer tasks like research, transactions, and important decisions.

Slides from my Device Agnostic Design talk at UCD London http://2014.ucduk.org/session/device-agnostic-design-how-to-get-your-content-to-go-anywhere/ ABSTRACT: There was a time when we did glossy page designs and when those designs were pretty much what we saw in our desktop browsers. With the introduction and rise of smartphones, tablets, phablets there isn’t one view of our designs anymore. Instead, what we create needs to be able to adapt in a way that is suitable for the device as well as where and how it’s being used. With responsive design we’ve learnt the basics of how to adapt content, interactions and layouts so that it works across devices. But with further developments in technology and screens, our content is going to go anywhere. As a result we need to move away from designing for specific devices to solutions that are device agnostic. For us as UX designers this means means letting content rather than devices guide layouts, and also increasingly moving away from designing and wireframing pages to focusing on the modules that those views are made up of. But there are other aspects to consider in device agnostic design. In this talk I walk through why device agnostic design matters, what it means and how we go about it.

The document discusses how technology is increasingly woven into everyday life and the physical world. It describes several new technologies like smart connected objects, self-driving cars that collect data, smart forks that track eating habits and communicate with apps. It argues that the web needs to embrace these new technologies and find ways to connect physical systems to provide more seamless experiences, rather than trying to compete with native apps. The future may involve the web enabling discovery of physical objects and powering connections between various systems and technologies.

This document discusses improving mobile user experiences. It notes that mobile is the primary way people access the internet in some countries. Constraints on mobile like form factor and battery life must be considered. Simple interfaces work best for mobile. Native apps have advantages over mobile web, but the line is blurring. Windows Mobile was replaced by Windows Phone 7 which improved the user experience. The document emphasizes understanding user behaviors and focusing on usability.

The document discusses designing experiences for multiple devices. It notes that users now own and switch between multiple devices throughout the day, from phones to tablets to wearables. As such, designers must consider how to provide equal, continuous experiences across different platforms and prioritize building modular content that can be adapted for any device or input method. Navigation and usability must work seamlessly regardless of screen size or input type.

The document discusses designing experiences for multiple devices. It notes that users now own and switch between multiple devices throughout the day, from phones to tablets to wearables. As such, designers must consider how to provide equal, continuous experiences across different platforms and prioritize building modular content that can be adapted for any device or input method. Navigation and usability must work seamlessly regardless of device.

The document discusses how the context in which mobile devices are used has become increasingly complex and unpredictable. Guidelines from a few years ago around mobile design being context-driven are now outdated, as mobile and Internet-connected devices have proliferated and their uses have diversified. Over 5 billion people now own mobile devices, which for many are their primary or only means of Internet access. This shift has dramatically changed user behavior and expectations.

“Building a Responsive Website for the Presidential Debate” by Jon Liu at eduWeb Conference in Boston on July 31, 2012 Videos in presentation: Monkey Video - http://www.ted.com/talks/frans_de_waal_do_animals_have_morals.html Dollar Shave Club -

Social media in Norway Smartphones in Norway How is mobile different? Examples of use: Location based content, Coupons, QR-codes The future is here: methods of payment, What’s next? It was presented at the Norwegian Business School the 19.9.2012 for Linjeforeningen for MSc i Strategic Marketing Management. A similar presentation about mobile marketing was held for Altiweb’s GoMobile! seminar the 3.5.2012 and at OMG’s breakfast seminar the 30.5.2012.

The document discusses how mobile devices and connectivity are changing consumer behavior and opportunities for brands. It notes that people now spend more time online than with traditional media, and that mobile access allows people to be constantly connected. Brands can take advantage of this new context by creating mobile apps and content that provide immediate utility and engage customers in conversations. A "moveable brand" meets customers on mobile platforms and enhances communication through contextual and social interactions to build loyalty over time.

The document discusses user experience (UX) design for libraries. It defines UX as a planned, positive experience that is more than the sum of its parts. It discusses factors like culture, society, the mind, metrics, components like interfaces and physical spaces, and values like inspiration and personal transformation that relate to UX. It also discusses inhibitors like security and apathy. The document provides examples of how the Darien Library applies UX principles through mobility, communication, marketing, and more.

Slides from my 45min crash course workshops that I ran with General Assembly at the Dublin Web Summit 2013

The document discusses designing experiences for multiple devices. It notes that people use different devices throughout the day, switching between them, so experiences need to be consistent across platforms. It also highlights that mobile experiences now drive a large portion of online activity and commerce. Designing for the capabilities of each device, rather than just focusing on mobile, is important to provide the best user experience on all platforms. Human: Thank you, that is a concise 3 sentence summary that captures the key points of the document.

1. Mobile devices have become the primary way people access media through smartphones, tablets, and other screens. Most media interactions are with mobile screens and smartphone ownership continues to rise rapidly. 2. Opportunities on mobile go beyond apps to considering how mobile usage has changed user behavior and discovering the paths users take to content across multiple devices. User research is key to understanding this. 3. Design for mobile must optimize for thumb and eyeball-only interactions, use touch targets large enough for fingers, and consider network limitations. Images should be optimized for recognition or description.

Slides from the second of my 3 part series classes at General Assembly in London on the 31st of July 2013. https://generalassemb.ly/education/designing-for-multiple-devices-3-part-series/london/2172 ABSTRACT This follow-on session will build onto the guiding principles covered in the previous class, taking a closer look at: - the common challenges faced when designing for multiple devices and how to address them - content strategy and hierarchy across devices - app structures and navigation patterns for responsive design - how to test both responsive sites and apps

1. The document discusses how communicators are utilizing the mobile web to connect with audiences on the go through their cell phones. 2. It explains that the mobile web is a new way of communicating that focuses on context and immediacy over just content. 3. Examples are given of political campaigns and politicians using the mobile web to share information with and stream live to their constituents.

Slides from my talk at Digital Growth Unleashed in London on the 17 October 2018. ABSTRACT In all good stories things happen for a reason. Every prop and character that is present, every line that is spoken and song that is played has a role to play in making the story come together. In this talk Anna takes us on a journey of what we can learn from traditional storytelling methods when it comes to optimising landing pages and how narrative structure is key in ensuring we're telling the right story to the right audience, at the right time. https://digitalgrowthunleashed.co.uk/agenda/?rmid=session57101#s-session57101

The document discusses using storytelling to create experiences that convert. It provides examples of how stories can motivate people and influence their beliefs and behaviors. The key aspects of storytelling discussed are the plot, characters, and setting of the story. The document advocates mapping out customer journeys to understand how stories and experiences are structured at each stage.

The document discusses using storytelling to craft engaging experiences. It provides examples of how stories influence our beliefs and behaviors more than facts or arguments. The presentation outlines principles of storytelling like plot, characters, and setting to understand problems, deliver solutions, and present outputs. It emphasizes applying dramaturgy to visualize experiences and map customer journeys through different stages with touchpoints.

Slides from my talk Beyond the Hamburger Menu at UX In The City Oxford http://uxinthecity.net/2017/oxford/sessions/index.php?session=109 ABSTRACT From myths to trends and best practice, actual usage, engagement, design patterns and interactions - in this session, I will go through the insights behind the stats and take a look at the reality behind mobile and what really matters when designing for multiple devices.

This document discusses using storytelling techniques to design multi-device experiences that optimize conversion. It emphasizes understanding users' journeys through dramaturgy and defining characters, plots, and environments. By mapping the experience ecosystem and asking fundamental questions, designers can move from data-driven mechanics to architecting experiences grounded in users' needs and contexts. This approach facilitates clearer, more accurate understanding from the start of a project.

Slides from my two talks at SXSW 2017 about my upcoming book 'Storytelling in design'. http://schedule.sxsw.com/2017/events/PP65833 ABSTRACT To every great story there's a bit of magic involved and so there is to experiences that just work and deliver the right content, interactions and notifications at the right time, and on the right device. Drawing on tried and tested storytelling principles from film, fiction, and music and applying them to the context of UX design and business, in this talk Ms. Dahlstrom shares how we can instil a bit of magic in the work we do and hereby ensure that we create better multi-device experiences for our users and healthier bottom lines for our businesses.

Slides from my talk about Storytelling In Design at Design Exchange Nottingham on 8 Feb 2017. http://dxnevent.com/ ABSTRACT To every great story there's a bit of magic involved and so there is to experiences that just work and deliver the right content, interactions and nudges at the right time, and on/via the right device. Drawing on tried and tested storytelling principles from film, fiction, and music and applying them to the context of UX design, in this talk Anna shares how the increasingly complex world we’re designing for is our biggest asset and how storytelling in design can help us instil a bit of everyday magic in the work we do, for our users, and for us.

Slides from my talk at Conversion Hotel on 20th November 2016 about how we can apply principles from traditional storytelling to our design process to help define and create better multi-device experiences. http://conversionhotel.com/

Slides from my talk at UX Ireland on 10 November 2016 http://uxireland.net/sessions/index.php?session=108 Abstract: From myths to trends and best practice, actual usage, engagement, design patterns and interactions - in this session, I will go through the insights behinds the stats and take a look at the reality behind mobile and what really matters when designing for multiple devices.

Slides from my talk at Generate London on the 23 September 2016 http://www.generateconf.com/london-2016 #generateconf ABSTRACT There was a time when we did glossy page designs and those designs were pretty much what we saw in our desktop browsers. With the rise of smartphones, tablets and smartwatches, there isn’t one view of our designs any more. With further developments in technology and screens, our content could go anywhere. As a result we need to move away from designing for specific devices to solutions that are device-agnostic. For UX designers that means means letting content guide layouts, and moving away from designing pages to focusing on the modules that those views are made up of. In this talk Anna will walk through why device-agnostic design matters, what it means and how we go about it.

Slides from my talk at Funkas Tillgänglighetsdagar 12 April 2016 http://www.funka.com/vi-erbjuder/funkas-tillganglighetsdagar/ ABSTRACT As the number of devices we use on a daily basis grows, considering each device's role at different times, situations and contexts is becoming increasingly important. Our ability to control where a user is coming from and how they get around the experiences we design is fading. Yet our need to ensure we understand where they are in their journey, so that we can deliver the right content and interactions at the right time, and on the right device, is ever more important. In this talk I will look a the principles behind storytelling in design and how they can be translated onto a multi device landscape to help ensure we create better multi-device experiences for our users and healthier bottom lines for our businesses.

Slides from my talk at The Bulgaria Web Summit on 20 Feb 2016 http://bulgariawebsummit.com/ ABSTRACT As the number of devices we use on a daily basis grows, considering each device's role at different times, situations and contexts is becoming increasingly important. Our ability to control where a user is coming from and how they get around the experiences we design is fading. Yet our need to ensure we understand where they are in their journey, so that we can deliver the right content and interactions at the right time, and on the right device, is ever more important. In this talk Anna will look a the principles behind storytelling in design and how they can be translated onto a multi device landscape to help ensure we create better multi-device experiences for our users and healthier bottom lines for our businesses.

Slides from my talk at the Amuse conference in Budapest 28 - 30 October 2015. http://amuseconf.com/ #amuseconf ABSTRACT As the number of devices we use are increasing, considering each device's role at different times, situations and context is becoming increasingly important. Our ability to control where a user is coming from and how they get around the experiences we design are becoming less and less. But the one we can still understand is what a user wants, and needs. In this talk I will look a the principles behind storytelling in design and how they can be translated onto a multi device landscape.

Slides from my talk at Breaking Borders on the 18 August. http://breakingborde.rs/past-events/engagement/ Storytelling has always played an important part in our societies throughout history. In the last few years it's gained attention as an important aspect in communicating and building engagement with a brand’s customer base. But storytelling is also an integral part of the design process. It’s a tool that not only can help us define our content and messaging, but the experience as a whole. Both across platforms and screens, and how we interact with it.

Slides from my talk at Reasons:London on the 20th of Feb where I talked about 10 things you need to know about mobile. http://reasons.to/

Slides from my talk at Webbdagarna Växjö on the 4 December 2014. http://www.webbdagarna.se/vaxjo-2014/program Video (in Swedish): http://internetworld.idg.se/2.1006/1.600683/responsivt---inte-bara-for-mobilen Abstract: Responsiv design ses av många som ett sätt att anpassa sina sajter till att användare surfar på mobilen eller surfplattan. Men responsivt är mycket mer än så. Det är ett sätt att framtidssäkra sina digitala tjänster för en framtid med nya enheter av alla olika storlekar.

Slides from my talk at GeekGirl where the theme was 'From Web to Watch-Designing a multiplatform UX system' http://www.geekgirlmeetup.co.uk/blog/

Slides from my talk at Cambridge Usability Group on the 12th of May 2014 http://www.eventbrite.co.uk/e/designing-better-ux-deliverables-tickets-11542298325 Needing to produce some kind of deliverables throughout a project is inevitable: it might be user research reports to inform senior stakeholder; usability test results to communicate to developers; sketches and wireframes to pass on to web designers. Just as we make the products and services we design easy to use, the UX of UX is about communicating your thinking in a way that ensures that what you've defined is easy to understand for the reader. It's about adapting the work you do to the project in question and finding the right balance of making people want to look through your work whilst not spending unnecessary time on making it pretty.

Slides from my talk at UX Oxford on 23 April http://www.meetup.com/UX-Oxford/events/172543682/ Storytelling has always played an important part in our societies throughout history. In the last few years it's gained attention as an important aspect in communicating and building engagement with a brand’s customer base. But storytelling is also an integral part of the design process. It’s a tool that not only can help us define our content and messaging, but the experience as a whole. Both across platforms and screens, and how we interact with it.

1) Storytelling is a powerful tool that can be used in UX design to capture users' imaginations, create emotional connections, and motivate actions. 2) Effective stories have a clear structure including setup, confrontation and resolution, as well as elements of surprise. 3) By understanding users and crafting stories around their experiences and goals, designers can guide users through a product or service in a compelling way.

I forcast some fashion trends of f/w 25 in this presentation.

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This PowerPoint presentation offers a comparative analysis between a female and a male architect, focusing on their ideologies, approaches, concepts, and interpretations for a mixed-use building project. This study prompts a reconsideration of architectural inspiration and priorities, advocating for gender equity and cultural anthropology in architectural design.

Dive into the dynamic world of web design with our comprehensive guide that covers everything from foundational principles to advanced techniques. Whether you're a beginner looking to understand the basics or a seasoned designer aiming to refine your skills, this article offers invaluable insights. Explore topics such as responsive design, user experience (UX) optimization, color theory, typography essentials, and the latest trends shaping the digital landscape. Gain practical knowledge and actionable tips to create visually appealing, functional, and user-friendly websites that stand out in today's competitive online environment. Perfect for designers, developers, and anyone passionate about crafting compelling web experiences, this guide equips you with the tools needed to elevate your web design proficiency to new heights.