BellSouth continuously changes the FastAccess website. This FAQ contains screen shots or options that may be slightly different from the actual website, however the basic steps and functionality are the same.

Step 1
Log on to BellSouth FastAccess Website and select whether you have Residential or Business FastAccess.

Step 2
Click on Upgrade My FastAccess Service from the Existing Customers menu.

Step 3
Enter the telephone number. Click Manage.


Step 4
Enter your primary username (if this is the first time you have used this site) and click Continue. If you have previously set a different username for this site please enter it instead.



Step 5
Select Check status of my order and click Continue.



Step 6
Your current order status will be displayed. Additional order information is available by clicking on the Order Number link.



Andy Houtz