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Trends in the Israeli
Infrastructure Market 2009
  Your Text here                                                               Your Text here




                             Pini Cohen
                             EVP & Senior Analyst
                             Architecture & Infrastructure Strategies
                             pinicohenstki.blogspot.com
                                                                                           1
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Agenda
• General
         SOI - service oriented infrastructure
     –
 1

         Cloud Computing
     –
 2

         Open Source and other general issues
     –
 3

         Major Trends
     –
 4

         General recommendations
     –
 5

• Technology domains
         Development
   –
 6

         Enterprise System Management
7–

         Servers
8–

         Desktop
9–

         Storage
10 –
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This presentation is an extraction from
the complete 200+ slides presentation.
      Latest version is in the WEB



    Some of the slides will be presented
             quickly as a teaser
  Thank you for your help in STKI’s research
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Scenario: Adapting in Healthy Ways, Rather                                                   General
              Than Fixating
  Adaptive organizations have a core foundation of values
   and principles that keep them from chasing their tails
              every time tactical winds blow


                                                             Cost

                                                  Risk and
                                               Transformation

                                                                                   Quality
                          Speed


                                                                                                4
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Agility attributes                                                               General


                                                                             Agility Attributes of the Adaptive
• Economic agility
                                                                                        Organization
• Technology agility
   – Infrastructure
                                                                                             Technology
   – Architecture                                                                                             Human
                                                                                               Agility
   – Application portfolio                                                                                   Resource
                                                                                                              Agility
• Human resource agility                                                        Economic
• Operational agility                                                            Agility
                                                                                                  Adaptive
• Process agility                                                                                     IT         Operational
                                                                                                   Organ-          Agility
• Strategic agility                                                                                ization
• Organizational, innovational, and                                              Strategic
  learning agility                                                                Agility

                                                                                                             Process
                                                                                             Organization
                                                                                                              Agility
                                                                                              Innovative
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                                                                                                                               5
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What’s the Problem With                                                                 General
                             Infrastructure?
                                                                  • Too much stuff
                                                                  • Handoffs don’t work
 • Costs too much                                                 • Too much theory or too little
 • Too slow                                                         practice
 • Nothing works together




  Application                                        Infrastructure                 Integration   Deployment     Operations
 Development                                            Planning                      Testing     Installation


The infrastructure as we now it today is very rigid and this
        causes very poor utilization (40% or less)
                                                                                                                    6
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Example of Service Definition                                                                                                   General


    Name: Identity infrastructure service                                                Examples
•                                                                                 •
                                                                                                 MSFT Active Directory (NOS file and print)
    Owner: Bob Smith, architect                                                              –
•
                                                                                                 MSFT Passport online service
                                                                                             –
    Description
•
                                                                                         Principles
                                                                                  •
         Providing user identity information (attributes),
     –
         including authentication credentials and related                                        Simple authentication is usually enough
                                                                                             –
         SSO services; also offers Web URL permissions                                           Replication to scale (mostly read-only)
                                                                                             –
    Use case
•                                                                                        Component and service manifest
                                                                                  •
         Direct use by application (LDAP)
     –                                                                                           API: LDAP, Web server exits, proprietary
                                                                                             –
         Indirect use via Web server (with attribute
     –                                                                                           Presentation: NA
                                                                                             –
         passing in headers)
                                                                                                 Application server: NA (see Web SSO)
                                                                                             –
         Direct use by application (security APIs)
     –
                                                                                                 Integration: Metadirectory utilities
                                                                                             –
    Service-level matches
•                                                                                                Database: iPlanet Directory Server
                                                                                             –
         + Scalability (over 500 users, etc.)
     –                                                                                           Server HW/OS: Sun Solaris on SPARC …
                                                                                             –
         + Scale incrementally using replicas
     –                                                                                           Storage: EMC SAN
                                                                                             –
         – Direct application support
     –                                                                                           Network: NA
                                                                                             –
    Pricing
•                                                                                                Security: Netegrity SiteMinder Web SSO
                                                                                             –
         “Included” in e-business costs                                                          Management: Delegated admin, …
     –                                                                                       –
                                                                                         Maturity
                                                                                  •
                                                                                                 Installed since 2001 with all customer names
                                                                                             –
                                                                                                 Used by X, Y, Z apps now                  7
                                                                                             –
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Storage Services                                                                        General



                                                             Disk                                                   Tape

                                                                                       Online
                                                                                                    Automated
      Tier                    Enterprise                  Midrange                                                           Manual
                                                                                     Capacity/Arc
                                                                                                     Capacity
                                                                                        hival
    Design                    Monolithic                   Modular                        Modular       ATL                   Rack
                          SCSI/FC Drives
 Drive Interface                                           SCSI/FC                   ATA/SATA           FC                   People

 Drive/Media
                             1.2 Million+                1.2 Million+                     400K+      1 Million+             1 Million+
Reliability MTBF
     (Hour)

  Performance:
      rpm                      10K-15K                     10K-15K                         7.2K
   Seek Time                     <6ms                       <15ms                         <1 sec.     <1 min.                 days
                                                                                  Fixed Content,
Key Environments          Mission Critical,          Business Critical                              BU, Archival,
                                                                                                                           Archival, BU
                                                                                  WORM, Archival
                               OLTP                                                                   WORM




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Many dimensions for each service                                                                                       General



                         Architecture
   Policy                                                                                   Operations
                                                                 Performance                  Resource             Availability
    Adaptive                     Storage
                                                                  Monitoring                  Allocation           Assurance
     Storage                   Architecture
    Resource                     Design
5 Application
                                                                                            5 Change Management
  Optimization
                          5                                                                                       5 Production
                                                               5
                               Hardware Support                     Capacity Management
5 Asset Management                                                                          5 Configuration
                          5                                    5
                               Infrastructure Planning                                                              Acceptance
                                                                    Inventory Management
5 Budget Management                                                                           Management
                          5                                                                                       5 QA
                                                               5
                               Security Management                  Network Monitoring
5 Business Continuity                                                                       5 Cost-Recovery
                          5                                                                                       5 Test Lab
                                                               5
                               SW Distribution                      Performance
5 Contract Management                                                                         Management
                          5    Facility Planning                                                                    Management
                                                                    Management
5 Contractor                                                                                5 Physical DB
                          5                                    5
                               Security                             Problem Management
  Management                                                                                  Management
                                                               5    Production Control
5 Negotiation                                                                               5 Disk Storage
                                                               5    SW Management
  Management                                                                                  Management
                                                               5    Service Level
5 Service Level                                                                             5 Job Scheduling
                                                                    Management
                                                                                            5 Service Request
  Agreement
                                                               5    Workload Monitoring
  Management                                                                                  Management
                                                               5    System Monitoring
                                                               5    Tape Management
                                                               5    Database Adm




                                                                                                                                  9
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What Are the Benefits of a Ensemble                                                                                                                   General
                      Infrastructure?
    Technology reuse
•                                                                                                                            Ensemble
     – Pattern blueprints: Architecture, technology,
       product, configuration
     – Technical services:                                                                                                                   Process
       Actual implementations
    IT Process reuse
•
         Pattern matching
     –
                                                                                                                       Technology                      People
         Service support
     –
                                                                                                                  P2
         Predictive costing                                                                                             P8
     –                                                                                                                                                             P1
                                                                                                             P7 P
                                                                                                                                                                  P3
                                                                                                                 1
                                                                                                                     P3
         Experience gained: Good and bad practices
     –                                                                                                                                                           P7
                                                                                                             P5    P4
                                                                                                                       P6                                       P8
    People reuse
•
     – Fewer technology skills specific to the pattern                                                                        J1                                                    J1
                                                                                                                                                       T1
                                                                                                   T2                                   J3                                        J2
     – More common roles focused in fewer service
                                                                                                                                                   T2
                                                                                              T7                              J6
                                                                                                        T8                                                                   J4
                                                                                         T1                                         J4 J7         T3
                                                                                                    T4
                                                                                              T3                             J2                                         J6
       areas                                                                                                                       J8
                                                                                                   T5                                        J5
                                                                                         T6




           Today : Too many technologies, too many
               processes, not enough people
                                                                                                                                                                        10
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Infrastructure Services                                        General




• Infrastructure services are very appealing
• However in many cases this involves:
  – Saying “no”



  – Buying “more expensive equipment” than needed




                                                                                     11
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Infrastructure Services are the building blocks                                                                                 General
                 of Ensembles
Ensemble is a combination of specific Infrastructure Services that enable execution of
specific Mashup for specific Business Process
                                                      T6                                                 T2
                                                 T1
                                                      T3                                                      T8
                                                                                                         T7
                                                 T5
                                                                                                        T4


                                                       Gateway
                                                            T8
                                                 T7                                                T2
                                                                                           T7 T8
                                                                  T6
                                            T3
                                       T1                                          T1                         T5
                                                           T4     T2                     T3 T4
                                                      T5                                           T6
            Applications                                                                                           Infrastructure
            Services                                                                                               Services



                                   Puzzle Builder




                                                                                                                                    12
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General -
Cloud Computing Modularity                                                      Cloud



                        Desktop as a service

                      Software as a service
                     (standard applications)
                         Platform as a service
                         (custom applications)
                    Infrastructure as a service
                   (compute, storage, network)
                                                                                  13
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General -
    Requirements for Cloud Services                                                                                                       Cloud

    Multitenant. A cloud service must support multiple, organizationally distant
•
    customers.
    Elasticity. Tenants should be able to negotiate and receive resources/QoS on-
•
    demand.
    Resource Sharing. Ideally, spare cloud resources should be transparently applied
•
    when a tenant’s negotiated QoS is insufficient, e.g., due to spikes.
    Horizontal scaling. It should be possible to add cloud capacity in small increments;
•
    this should be transparent to the tenants of the service.
    Metering. A cloud service must support accounting that reasonably ascribes
•
    operational and capital expenditures to each of the tenants of the service.
    Security. A cloud service should be secure in that tenants are not made vulnerable
•
    because of loopholes in the cloud.
    Availability. A cloud service should be highly available.
•
    Operability. A cloud service should be easy to operate, with few operators.
•
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                                                                                                                                                  14
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General -
                       Amazon EC2                                                                                     Cloud




                                                                                                                          15
                                                                             Source: http://aws.amazon.com/ec2/#pricing
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General -
                       Mosso - Cloud Files                                           Cloud




                                                                             1 TB = 4K$~ per
                                                                                   year




                                                                                        16
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                            Amazon SimpleDB                                        Cloud


• web service providing the core database
  functions of data indexing and querying




                                                                                     17
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Amazon Simple Queue Service                                                   General -
                                                                                   Cloud
          (Amazon SQS)
• Offers a reliable, highly scalable, hosted queue for storing
  messages as they travel between computers
• Pay only for what you use. There is no minimum fee. Estimate
  your monthly bill using AWS Simple Monthly Calculator.
• $0.01 per 10,000 Amazon SQS Requests ($0.000001 per
  Request)
• Amazon SQS requests are CreateQueue, ListQueues,
  DeleteQueue, SendMessage, ReceiveMessage,
  DeleteMessage, SetQueueAttributes and GetQueueAttributes
• Data Transfer
    * $0.100 per GB – all data transfer in
•
    * $0.170 per GB – first 10 TB / month data transfer out
•
•                                      http://aws.amazon.com/sqs/#pricing 18
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General -
So many new alternatives-players!                                                                                             Cloud




                                                                                                   Consistency
                                                Availability




                                                                                                                 SQL/ACID
                                  Operability




                                                               Global low

                                                                            Structured


                                                                                         Updates
                                                               latency
                      Elastic




                                                                            access




                                                                                                   model
 Sherpa
 Y! UDB
 MySQL

 Oracle
 HDFS
 BigTable

 Dynamo
 Cassandra

                                                                                                                                    19
                                                                              http://www.cse.iitb.ac.in/comad/2008/uploads/K_Ragh
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Data Center Locations                                                                                                General -
                                                                                                                                                 Cloud




                                                                Netherlands                                              China
                              Illinois
                                                              Ireland
                                                                                                                                              Japan
Washington
                                                                                                                India
                                    Virginia
                                                                                                                                    Singapore
 California

               Texas                     Puerto Rico




  Microsoft is planning
                                                                                      Current Online locations
  to have 1M servers by
  the end of 2009                                                                     Proposed future Online locations
                                                                                      Other Microsoft locations

                                                                                                                                                      20
                                                                                           https://partner.microsoft.com/download/sverige/4
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         Microsoft Cloud Services                                                                 Cloud




         Azure Services Platform   ™


                                                                             Microsoft    Microsoft
                                                                             SharePoint   Dynamics CRM
                                                                             Services     Services




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General -

Microsoft: Software + Services                                                   Cloud




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                The Cast Iron Integration Solution                                                                                                        Cloud


                  Traditional Approach                                                                                                    Benefits
                                                                                       Today’s Approach

                                                                                                                                      • No Software to install
CRM




                                                                                                                                        or maintain
                                                                                                                                      • Configuration, not
                                                                                                                                        coding
                                                                                                                                      • Weeks, not months

                  Enterprise                        Home
                    CRM                             Grown
                  Software                          CRM
Integration




               Enterprise Integration Home grown
                     Software          integration
              (TIBCO, webMethods)
                                                                                                  Source:
                                                                                                                                                              23
                                                                                                  http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004
                     Pini Cohen’s work Copyright 2009©STKI                                        _Cast%20Iron.ppt
                     Do not remove source or attribution from any graphic or portion of graphic
Flexible Deployment Options                                                                                                            General -
                                                                                                                                        Cloud


                                          Integration on Premise

                                              Customer’s Data Center


                                                     Virtual Appliances
                                                   Powered By Cast Iron*




                                            Integration as a Service




                                                    Cast Iron Cloud™


                                                                        Source: http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004_Cast%20Iron.ppt
                                                                                                                                                24
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                   Cloud Computing Challenges                                                                      Cloud




Source: http://www.reservoir-fp7.eu/twiki/pub/Reservoir/PresentationsPage/081126_-_RESERVOIR_Overview_-_TAB.ppt

                            http://gigaom.com/2008/07/01/10-reasons-enterprises-arent-ready-to-trust-the-cloud/

                                                                                                                     25
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Gmail issues                                                                         General -
                                                                                                                         Cloud




                                                                       http://www.haaretz.co.il/captain/spages/1066642.html
                                                                                                                              26
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General
       Example for potential new business model                                                                - Cloud

                                               Different SAAS providers                    Integrator is responsible for
              Old Fashion
                                               (Salseforce Netsuite) +                     different SAAS and hosting
                                               integrator

                                               Pay per use – managed
Licensing     User                                                                         Pay per use- to the integrator
                                               separately for each SAAS
                                               provider

Servers -     User owned –                     At different SAAS provider’s                AT SAAS and integrator site
              Integrator
HW                                             site and in the users location
              responsibility
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PC’s                                           Integrator responsibility                   Integrator responsibility
              Integrator
              responsibility
User          Integrator             Split responsibilities between                        Integrator responsibility
              responsibility but
perspective                          Integrator and SAAS providers
              expensive. Utilization
              is a joke!
Integrator                                               Bad -The SAAS provider might      Good but costly - needs to
              Good
                                                         add more services that will       maintain high skills for 27
perspective   Pini Cohen’s work Copyright 2009©STKI
                                                         take the integrator’s place.      hostingSAAS
              Do not remove source or attribution from any graphic or portion of graphic
New player – Integration Business                                                                       General
                                                                                                         – Cloud -
     & SaaS Solutions(IBSS)                                                                                 last


• IBSS is new player –                                                             With IBSS

  providing variety of                                                             Pay per use- to the
                                                               Licensing
  hosting services and                                                             integrator

  linksintegration to
                                                               Servers - HW        AT SAAS and IBSS site
  different SAAS
  providers                                                    PC’s                Integrator responsibility
• IBSS clients are the
  integrators                                                  User perspective    Integrator responsibility

• Example: Spine.co.il
                                                               Integrator          Good and cheaper – less
                                                                                   skills are needed  less
                                                               perspective
                                                                                   investment
                                                                                                            28
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General
                                                                                                   Open
         Why Companies Use Open Source                                                            Source



• Freedom / Flexibility
• Lowers barriers to entry / exit
• Can’t afford to build new applications from
  scratch
• Tired of waiting on hold for support
• Speed up development
• Purchase only the functionality needed
• Total Cost of Ownership (TCO)
• ROI is shortened


                                                                                Source: AnyOpen
   Pini Cohen’s work Copyright 2009©STKI
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Solution - OSS quality                                                                     General
                                                                                                                      Open
                                                                                                                     Source

• Emerging Vendors Utilize OSS
                                                                                 Defects Per Thousands
   – Netezza
                                                                                 lines of Code
       • Data warehousing appliance
                   Commodity hardware (servers, CPUs, storage)
              –
                   PostgreSQL, Linux                                                                           0.00057
              –

• End user clients utilize OSS
   – Retail – in-store appliances
   – Travel – web sites, fee schedules,
     reservations                                                                            0.00009




                                                                                     MySQL             Commercial

                                                                                                       Source: Reasoning Inc.




 Be assured the next generation of
 developers/entrepreneurs will build on OSS
                                                                                                                         30
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General
                                                                              Open
                                                                             Source




                                                                               31
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Do not remove source or attribution from any graphic or portion of graphic
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                                                                               32
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Do not remove source or attribution from any graphic or portion of graphic

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General
                                                                              Open
                                                                             Source




                                                                               33
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Do not remove source or attribution from any graphic or portion of graphic
General
    Microsoft OpenSource site                                                 Open
                                                                             Source




                                                                               34
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Do not remove source or attribution from any graphic or portion of graphic
Microsoft IIS: An Interoperable Web                                             General
                                                                                  Open
                 Server                                                          Source



• Build and Run          Web applications in a
  high-performance and reliable way along side
  ASP.NET with IIS 7.0 FastCGI.




    Pini Cohen’s work Copyright 2009©STKI
    Do not remove source or attribution from any graphic or portion of graphic
ISV’s are offering Open Source as                                                                                         General
                                                                                                                             Open
     alternative for commercial                                                                                             Source

               products
• IBI is offering R-Statistics as basic alternative
  for MATLAB




                                             http://www.informationbuilders.de/Kundentage-presentations/15-10-08/3_IBI_BI_2-0_DaveSmall.pdf
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General
                                  STKI Madad                                         Open Source
                                                                                        - last

•Lately we have received lots of Open
Source related inquiries – maturity, support,
reference, prices of:
    •OpenOffice
    •Tomcat
    •Jboss
    •MySQL
    •Drupal
    •Nagios
    •Subversion




                                                                                           37
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Online Bids                                           General
                                                                                      Procurement




• Online bids are powerful tool in case
  of real competition of commodity
  products (apples vs. apples)
• Suggested steps are – technical à
  traditional negotiation for getting 2-3
  suppliers for best of finalà online bid
• In case there is no real competition
  online bids can not help



         Pini Cohen’s work Copyright 2009©STKI
                                                                                          38
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Virtualisation Licensing                                                                                             General
                                                                                                                                Procurement
                  Complications
• Historic
         compatibility (product & license – “serial machine
number”)
• PUR’s (product user rights) not supporting new technology
• Inventory / Discovery tools not designed to support Virtualised
environments
• Ever more complicated product variations to accommodate
model
• More software products required to run and support it
• Increased licensing knowledge required
• Makes planning and budgeting more complicated


 STKI Round Table for IT procurement managers at 22.4.09
                                                    http://www.socitm.gov.uk/NR/rdonlyres/684C81F1-3327-472C-8425-
                                                    68E8F39F79D0/0/S20080912Agenda5AlexLemonCIVICAVirtuallyLicensed.ppt STKI modifications

                                                                                                                                       39
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Virtualisation Licensing                                                                             General

                      Complications
                                                                                                                    Procurement




Software ISV is installed                            Software ISV is installed                       Software ISV is installed
server a: 2 cpu dual core                            server b: 2 cpu dual core                       server c: 2 cpu dual core




                                                                                       Virtual server a with
                                                                                       ISV installed
   Virtual server a with
                                                                                       Server Z : 4 CPU
   ISV installed
   Server X : 2 CPU                                                                    QUAD CORE
   dual core

                                 STKI Round Table for IT procurement
                                        managers at 22.4.09
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Virtualisation Licensing                                                                             General

                          Complications
                                                                                                                        Procurement




Software ISV is installed                             Software ISV is installed                          Software ISV is installed
server a: 2 cpu dual core                             server b: 2 cpu dual core                          server c: 2 cpu dual core


Lower
cost?


        Virtual server c with
                                                                                 Virtual server c with
        ISV installed
                                                                                 ISV installed
        Virtual server b with
                                                                                 Virtual server b with
        ISV installed
                                                                                 ISV installed
        Virtual server a with
                                                                                 Virtual server a with
        ISV installed
                                                                                 ISV installed
        Server X : 2 CPU
                                                                                 Server Z: 4 CPU
        dual core
                                                                                 QUAD CORE
           Pini Cohen’s work Copyright 2009©STKI
           Do not remove source or attribution from any graphic or portion of graphic
HP EDS merge                                                                                               General



                                                                                                                                   Maximum Client
                                                                                                                                       Value

                                                                                                                                   Comprehensive
                                            Established, market-
Technology platform




                                                                                      Improved Efficiency of IT Service Delivery
                                                                                                                                    end-to-end IT
                                            leading services …
leadership
                                                                                                                                       services
                                            breadth and depth
                                                                                                                                      Portfolio
Shared Standard Services




                                                                                                                                                        Increased business value from IT
                                            Industry reach across
Model and expertise for
                                            major industries
mid-market customers

                                                                                                                                    Deep industry
                                            Global Delivery
High outsourcing market
                                                                                                                                     Expertise,
growth rates and                            • EDS Best Shore®
                                                                                                                                      delivered
momentum                                      locations
                                                                                                                                      Globally
                                            • Enterprise Service Mgmt.
Innovation from HP Labs,
annual R&D investment
                                                                                                                                      Based on
                                            Market leadership across
of $3.6B2
                                                                                                                                   market-leading
                                            ITO segments
                                                                                                                                   technology and
                                                                                                                                     Innovation

                                                                                                                                                       42
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New business models                                                                      General
           alternatives




                                                                             We sell those
We acquire BEST
                                                                             solutions to
 solutions from
                                                                              other ITs
  LEADING ITs



                                                                                             www.bits.co.il
Pini Cohen’s work Copyright 2009©STKI
Do not remove source or attribution from any graphic or portion of graphic
Recommendations                                           General
                                                                                        Recommendations



4Less technologies to take care of. Can existing
 technologies  products do the job?
4Define Infrastructure Services
4New technology ROI is tricky – the new technology can
 save money but it requires new processes, people,
 integration here
       Your Text                          Your Text here
4Open Source
4IaaS for:
       Peak time activities
   •
       Backup
   •
       Testing applications and new technologies
   •
       Training and Development
   •
                                                                                       44
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AIT Group is a global management consulting firm that has over 10 years experience in Lean Six Sigma Training, Coacing, and Certification as well as Supply Chain using the SCOR model to transform business processes to standardized and streamlined value streams.

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Recommendations :                                       General
                                                                                      Recommendations




4SAAS for internal IT needs –Example ALM tools as Saas
4SBC (traditional & VDI) for remote locations , call
 centers
4Operations Scorecards for better alignment
                 consolidation, Server Consolidation (to
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4Vendor and Contract management (STKI can help!)
                                                                                     45
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General




                                                                                46
                                                                               46
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STKI IT Model




Development
    and
Middleware

       Pini Cohen’s work Copyright 2009©STKI
                                                                                    47
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Technologies Maturity Model                                                                                        DEV
      2009 – Middleware and Development                                                                                  Trends

Business Value
Investment                                                                                                          Semantic
                                                                                                  AGILE
to make money                                                                                             Full SOA –
                                                                                            BPM           Organization
                                                            GUI
                                                                                                          change
Cut costs,                                                                         WPF
                                                                                                   TDD
                                                            integration                                                   IT Project
Increase
                                                                               Open Source                                Pure
productivity                                                                                                              Business
                                                                               ALM tools                                  Project
                                   EAI                                                                     PaaS
Commodity IT                                                               SOA
                                               ETL
Services                                                                   Governance
                                                                           tools
Investment
for regulations

                                          Using                       Implementing                        Looking

                                                                                                                               48
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             Workers                                                                                                            Trends


• Live in virtual worlds
• Expect immediate results
  Many open threads
•
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•
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    In short: very agile!
                                                                                    http://www.solutionsiq.com/resources/SIQ-
                                                                                    AgileDevelopmentPlatform-Rudd-Young-
                                                                                    Agile2008.ppt
                                                                                                                                  49
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DEV
                   Platform convergence                                                                                 Trends




• “Developers are customers too”
  – Demand the same features as the intended
    users (multi-medial, social networking,
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• Developers should live in the same world
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                                                                   AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt STKI
                                                                   modifications
                                                                                                                            50
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Agile Project Management -                                                                                 DEV
          Overview                                                                                        Trends


    12




                                                             Code
                      Analysis



                                                 Code



                                                                             Test
                                                                             Test


                                                                                        Implement
                      Analysis
    9
    6
    3




                                                                                                    12
                                     3                          6                   9



                                                                                         Source: Cutter
Pini Cohen’s work Copyright 2009©STKI
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Cost of Feedback – Test Driven                                                    DEV
                                                                                                      Trends
                              Development
http://losangeles.pm.org/presentations/tdd/TheRoadToTestDrivenDevelopment.ppt




                                                                                                 52
                                                                                                        52
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              Test-Driven Development                                                                                  Trends



    Pick a Feature
•
    Write a Test for that Feature
•
    Run all Tests and see new Test Fail
•
    Write Code for Feature
•
    Run all Tests and see all Tests Pass
•
    Refactor
•
    Repeat
•
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                                                                                     dToTestDrivenDevelopment.ppt
                                                                                                                            53
                                                                                    Copyright Oversee.net 2008
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Composite Application Platform in the                                                                                                                   DEV
                                                                                                                                                       Trends
  new Open Source – Cloud world
                                                    Development and
        Plug-ins and Extentions




                                                                                                             Integrations with existing networks and
                                  Web Portal                                                   RIA
                                                                                               RIA
                                                       Test Tools




                                                                                                               Integrations with existing networks
                                                                                                                functionality – Mashups, OpenID
                                   Collaboration:                     Custom Productivity
                                   Wiki, Blog, Chat                   Tools - Conferencing
                                  Social Networking:                 Business Intelligence:
                                       People                             Reporting
                                      Activities                           Analysis
                                    Associations                           Search
                                   Enterprise Content Management:
                                                      Management:
                                        Document Repository
                                              Versioning
                                            Web publishing
                                               Workflow
                                     Security and Authentication
                                                   Authentication

                                    Hosted SaaS Deployment Environment

                                                                               http://www.solutionsiq.com/resources/SIQ-
                                                                                                                                54
                                                                               AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt
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Open source solutions for .NET                                                                                DEV
                                                                                                                        Trends
                   environment

• Spring open source programming framework
  also for .net!
• Nhibernate (Object/Relational Mapping ):
  – ORM library implemented using .NET
  – Port of the Java library called Hibernate
  – Database-independent (almost)
  – Provides most advanced features
  – Free, open source and mature
                                                                         http://webseminar1.xmp02.host.35.com/webseminar/NHibernate_in
                                                                         _Action_Seminar.ppt stki modifications
                                                                                                                             55
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RIA - Rich Internet applications
• Rich Internet applications (RIAs) are web
  applications that have some of the
  characteristics of desktop applications,
  typically delivered by
  – web browser plug-ins, javascript compiler , etc.
  – independently via sandboxes or virtual machines
• Examples are : Adobe AIR, JavaFX, Microsoft
  Silverlight, Magic’s UniPaaS

                                                                                  Source :
                                                                                  http://en.wikipedia.org/wiki/Rich_Internet_application stki
                                                                                  modifications
                                                                                                                                            56
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This document discusses communication and collaboration in product-led organizations. It covers topics like internal collaboration, collaboration challenges, collaboration tools, and collaboration overload. It also discusses the human factors of product-led organizations like empowering teams, keeping people interested and informed, and addressing issues like the great resignation and quiet quitting. The overall document provides insights into improving collaboration and communication in product-led companies.

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Mashups - Where Can I Live?                                                                                  DEV
                                                                                                               Trends


• Find a new place to live with a travel time
  search.
• It works on commuting time between stations
  (Underground and DLR only) and average
  house prices. You can also view property
  listings around your chosen station and fun
  stuff like house price statistics.
• APIs CloudMade + Google Maps + Nestoria +
  OpenStreetMap
                                                                         From http://www.programmableweb.com
                                                                                                                 57
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http://www.where-can-i-                                          DEV
                                                                             Trends
             live.com/londonproperty




                                                                               58
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DEV
                                                                             Trends




Pini Cohen’s work Copyright 2009©STKI
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DEV
Multicore programming skills                                                                                                     Trends




                                                                                                                                 60   •




                                                                               http://www.infoworld.com/article/08/03/20/Multi
                                                                               core-boom-needs-new-developer-skills_1.html
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MDM – Master Data Management                                                                                     Trends

• Typical workflow                                              • New workflow
  Search of customer exist – in
                                                                                    Search of customer– in MDM
 the current application domain


                                                                        Enter details of new customer in MDM
 Enter details of new customer

                                                                  Enter details of transaction sometimes based
                                                                          on insights taken from MDM
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                                                                     Sometimes if online search is not possible -add
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                   End
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Enabling MDM in new applications                                                  Trends



• Application Architecture:
  – Data of MDM candidates should be kept
    separately
  – Function for identifying existing customers
• Different business process (users):
  – Identifying the customer is part of the process
  – Sometimes the identification is done after the
    customer is left


     Pini Cohen’s work Copyright 2009©STKI
     Do not remove source or attribution from any graphic or portion of graphic
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                Local Trends - Platforms                                           Local
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• .Net is very strong in the general IT
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• Many clients are suspicious towards Open
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  Insurance, Direct Insurance, etc.)
• Users are still using legacy development
  environments – Cobol , Natural, PowerBuilder
• Magic uniPaaS RIA & SaaS: New Rich internet
  & SaaS application platform based on .NET
  Technology (Launched on January 2009)
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             Local Trends - Estimation                                             Local
                                                                                  Trends

• Israeli project manager do not use formal
  estimation methodologies for estimation
  (function points, cocomo, etc.)
• Each member of project gives estimation “to
  the best of his knowledge”
• Some organizations have estimation sheets
  with questions like “does the project needs
  information from the DW?”
• Only few organizations track the real usage of
  specific requests (after went to production)
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                               Local Trends - SOA                                     Local
                                                                                     Trends
• Most users have EAI tools. Some SOA tools.
• Run Time SOA governance (mainly monitoring) is an issue to
  many users
• Dev. SOA governance tools are considered as part of general
  SOA adoption
• What stops SOA are related organizations issues –
  development roles are different – the architect is in the center
• Sometimes the EAISOA team creating bottleneck for the
  projects
• STKI Round Table: What are the optimal technology and
  processes that enable code and interfacesservices reuse? At
  7.6.09

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DEV
                            Local Trends - Agile                                     Local
                                                                                    Trends

• Many organizations did not try “agile software
  development” formally
• Many organization have tight relationship with their
  users – try to deliver in short release cycles, however
  official project design is done
• “Agile Sparks” offers training and accompanying
  scrum processes mainly to ISV’s. The “end user” is
  the marketing manager
• Some nice first steps for Agile in Israeli enterprise
  (STKI Round Table)
   – More details at http://www.scribd.com/doc/12901045/Agile-Round-Table

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  The PMO-Development gap?                                                          Local
                                                                                   Trends

• What is PMO?
      IT Plan Development
  –
      Demand Management
  –
      Budget and Resource Management
  –
      Post implementation audits
  –
      Managing largestrategiccross LOB projects
  –
• What about PMO and Dev
  methodologiestechnologies ?
      SOA
  –
      Reuse
  –
      Agile
  –
      TDD
  –
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DEV
                            EAISOA Support Ratios                                                            Local
                                                                                                             Trends

• EAI  SOA variations are very big:
       From static (old) messaging interface (MQ) to new and changing “SOA” service
   –
       How “thick” is the interface: 20 times a day to 20,000 a minute
   –
       How involved are the applications programmers ?
   –
       How static are the interfaces? How many new interfaces?
   –
       Does “one user” for web service is valid “Services count”?
   –
• EAISOA typical Support Ratios : from 10
  interfacesservices per FTE to 300 interfacesservicesweb
  services per FTE . Median is 40 interfaces.
• This demonstrates the large variety between organization
  with their perspective to EAISOAIntegration


                                                                                         Source: STKI
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The document is a slide deck from STKI, an Israeli market research and strategic analyst firm, discussing the impact of global events on IT budgets in Israel in 2022-2024. It notes that while IT budget increases were forecasted to be large in 2022, events like the war in Ukraine, inflation, interest rate hikes, and political instability have changed the outlook. IT budgets in Israel are still expected to rise 12-13% in 2022 but forecasts beyond that are difficult given uncertainties. Digital transformation alone is no longer sufficient - companies must undergo smart business transformations to deliver personalized, data-driven experiences to customers.

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                    STKI recommendation                                            Local
                                                                                  Trends



• Can I define ServiceStandards for
  Development  Middleware ?




• STKI Round Table: What are the optimal technology
  and processes that enable code and
  interfacesservices reuse? At 7.6.09

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STKI IT Model


 Enterprise
  System
Management




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Technologies Maturity Model                                                                              ESM
       2009 – Enterprises System Management                                                                       Trends

Business Value

Investment
to make money

Cut costs,
                                                    End User                                                      IT Project
Increase
                                                    Experience                              RBA                   Pure
                                Application
productivity                    Monitoring                                                                        Business
                                                                                                                  Project
                                                                                                    CMDB with
                                    System
Commodity IT
                                                                                                    closed loop
                                                                                        CMDB –
                                                                         BSM
                                    Management
Services                                                                                Basic –
                                                                                                    change
                                                                                        Automatic
                                                                                                    management
                                                                                        discovery
Investment
for regulations

                                          Using                       Implementing                  Looking

                                                                                                                    71
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ESM
    Definition of the Mgmt Segments                                                       Trends


                       Technologies used to understand and manage what resources an
 System &
                       organization has as well as how, when, and who alters it all
Config Mgmt
                       Covers all aspects of software, hardware, and licenses/contracts


                       Technologies used to control how an organization delivers and manages IT
  Service
                       services supplied to the business
Management
                       Act as the primary communication point between IT and the rest of the
                       organization

                       Technologies focused on observing and ensuring the health and availability
Performance
                       of infrastructure
& Monitoring
                       Used to understand the current state of all hardware, software, and
                       business services
                       Technologies used to automate day to day operational tasks
Operations
                       Used to assist IT staff in automation of routine tasks
Automation

        ESM - Service Desk – Asset – System (configuration) – Security events
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                          CMDB automatic discovery                                                            Trends



Learn how their CIs are configured (& changing over time)
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Configuration Auditing
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    applications
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    the map
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    thru reports




      73   Pini Cohen’s work Copyright 2009©STKI                                         Source: IBM                   73
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ESM
     CMDB is improving configuration management                                                             Trends



Comparing two instances of an Apache Web
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Compliance
                                                                                          Values in red and blue are
 – Compare configuration to
                                                                                          policy violations
   “reference master”
 – Compare
   to your
   standard
   policy




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                                                                                       Source: IBM
          Do not remove source or attribution from any graphic or portion of graphic
ESM
           Local Trends – change management                                        Local
                                                                                  Trends

• One week ago we have switched off backup
  communication line but found out that it
  was used by application in productionquot;
• quot;Expect the unknown results when installing
  new patchquot;
• Number of changes in large bank (MF
  environment) 80K a year!
• Above 50% of problems are related to
  changes

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ESM
                                           Local trends                             Local
                                                                                   Trends

• Who is the ESM “owner” ? Different approaches:
• “High Touch” ESM team:
  – The different system teams (Win, Unix, Network, PC) install
    the agents but with strict instructions from the ESM team
  – Single console maintained by the ESM team
• The ESM team is in the “background”
  – The different teams have their own management consoles
    (example – Win- MOM, Unix- BMC, Network – NMM, PC –
    Aternity)
  – Manger of managers console is updated by the ESM team


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ESM (Enterprise System                                                                          ESM
                                                                                                           Local
            Management) Ratios                                                                            Trends

• ESM Ratios are very different from companies
  implementing ESM solutions since the level of
  implementation, internal processes , tools and
  automation is very different.
• The KPI itself –” per Servers “– is not ideal as well
  since it doe not give indication to Routers, Storage
  devices, etc.
• From 110 Servers monitored by 1 FTE to 500 Servers
  monitored by 1 FTE. .Median is 300 Servers
• Increase of about 20% from last years data
• Data point in the STKI survey 1 FTE per 1000 server.
  STKI comment “close the project!”
                                                                                      Source: STKI
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ESM
                   STKI recommendation                                            Local
                                                                                 Trends



• Can I define ServiceStandards for System
  Management  Monitoring?




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STKI IT Model




DBMS

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DBMS
    The evolution of distributed architecture                                                                                    Trends

           Scale up by working with layers,
Try not to bother the database as much as possible!
                                                                                          U
                                                                 G
                                                                 U
        Bottleneck's…                                                                     U
                                                                 I
                                        B




                                                                                                   SCALE
                                        L                                                 U
                                                                G
                   D
                                                                U
     DB            A
                                                                I
                   L                                                                      U
                                        B
                                        L
                                                                 G                        U
                                                                 U
                                                                 I
                                                                                          U


                                                                                                                     SCALE
                                                                                         http://download.microsoft.com/download/A/2/0/A20CB03B-
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                                                                                         7F99-4A16-9652-9A2DAC44986F/ARC301.ppt
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Infrastructure Market 2009

  • 1. Trends in the Israeli Infrastructure Market 2009 Your Text here Your Text here Pini Cohen EVP & Senior Analyst Architecture & Infrastructure Strategies pinicohenstki.blogspot.com 1 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 2. Agenda • General SOI - service oriented infrastructure – 1 Cloud Computing – 2 Open Source and other general issues – 3 Major Trends – 4 General recommendations – 5 • Technology domains Development – 6 Enterprise System Management 7– Servers 8– Desktop 9– Storage 10 – Pini Cohen’s work Copyright 2009©STKI 2 Do not remove source or attribution from any graphic or portion of graphic
  • 3. This presentation is an extraction from the complete 200+ slides presentation. Latest version is in the WEB Some of the slides will be presented quickly as a teaser Thank you for your help in STKI’s research Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 4. Scenario: Adapting in Healthy Ways, Rather General Than Fixating Adaptive organizations have a core foundation of values and principles that keep them from chasing their tails every time tactical winds blow Cost Risk and Transformation Quality Speed 4 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 5. Agility attributes General Agility Attributes of the Adaptive • Economic agility Organization • Technology agility – Infrastructure Technology – Architecture Human Agility – Application portfolio Resource Agility • Human resource agility Economic • Operational agility Agility Adaptive • Process agility IT Operational Organ- Agility • Strategic agility ization • Organizational, innovational, and Strategic learning agility Agility Process Organization Agility Innovative Learning Agility 5 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 6. What’s the Problem With General Infrastructure? • Too much stuff • Handoffs don’t work • Costs too much • Too much theory or too little • Too slow practice • Nothing works together Application Infrastructure Integration Deployment Operations Development Planning Testing Installation The infrastructure as we now it today is very rigid and this causes very poor utilization (40% or less) 6 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 7. Example of Service Definition General Name: Identity infrastructure service Examples • • MSFT Active Directory (NOS file and print) Owner: Bob Smith, architect – • MSFT Passport online service – Description • Principles • Providing user identity information (attributes), – including authentication credentials and related Simple authentication is usually enough – SSO services; also offers Web URL permissions Replication to scale (mostly read-only) – Use case • Component and service manifest • Direct use by application (LDAP) – API: LDAP, Web server exits, proprietary – Indirect use via Web server (with attribute – Presentation: NA – passing in headers) Application server: NA (see Web SSO) – Direct use by application (security APIs) – Integration: Metadirectory utilities – Service-level matches • Database: iPlanet Directory Server – + Scalability (over 500 users, etc.) – Server HW/OS: Sun Solaris on SPARC … – + Scale incrementally using replicas – Storage: EMC SAN – – Direct application support – Network: NA – Pricing • Security: Netegrity SiteMinder Web SSO – “Included” in e-business costs Management: Delegated admin, … – – Maturity • Installed since 2001 with all customer names – Used by X, Y, Z apps now 7 – Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 8. Storage Services General Disk Tape Online Automated Tier Enterprise Midrange Manual Capacity/Arc Capacity hival Design Monolithic Modular Modular ATL Rack SCSI/FC Drives Drive Interface SCSI/FC ATA/SATA FC People Drive/Media 1.2 Million+ 1.2 Million+ 400K+ 1 Million+ 1 Million+ Reliability MTBF (Hour) Performance: rpm 10K-15K 10K-15K 7.2K Seek Time <6ms <15ms <1 sec. <1 min. days Fixed Content, Key Environments Mission Critical, Business Critical BU, Archival, Archival, BU WORM, Archival OLTP WORM Pini Cohen’s work Copyright 2009©STKI 8 Do not remove source or attribution from any graphic or portion of graphic
  • 9. Many dimensions for each service General Architecture Policy Operations Performance Resource Availability Adaptive Storage Monitoring Allocation Assurance Storage Architecture Resource Design 5 Application 5 Change Management Optimization 5 5 Production 5 Hardware Support Capacity Management 5 Asset Management 5 Configuration 5 5 Infrastructure Planning Acceptance Inventory Management 5 Budget Management Management 5 5 QA 5 Security Management Network Monitoring 5 Business Continuity 5 Cost-Recovery 5 5 Test Lab 5 SW Distribution Performance 5 Contract Management Management 5 Facility Planning Management Management 5 Contractor 5 Physical DB 5 5 Security Problem Management Management Management 5 Production Control 5 Negotiation 5 Disk Storage 5 SW Management Management Management 5 Service Level 5 Service Level 5 Job Scheduling Management 5 Service Request Agreement 5 Workload Monitoring Management Management 5 System Monitoring 5 Tape Management 5 Database Adm 9 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 10. What Are the Benefits of a Ensemble General Infrastructure? Technology reuse • Ensemble – Pattern blueprints: Architecture, technology, product, configuration – Technical services: Process Actual implementations IT Process reuse • Pattern matching – Technology People Service support – P2 Predictive costing P8 – P1 P7 P P3 1 P3 Experience gained: Good and bad practices – P7 P5 P4 P6 P8 People reuse • – Fewer technology skills specific to the pattern J1 J1 T1 T2 J3 J2 – More common roles focused in fewer service T2 T7 J6 T8 J4 T1 J4 J7 T3 T4 T3 J2 J6 areas J8 T5 J5 T6 Today : Too many technologies, too many processes, not enough people 10 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 11. Infrastructure Services General • Infrastructure services are very appealing • However in many cases this involves: – Saying “no” – Buying “more expensive equipment” than needed 11 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 12. Infrastructure Services are the building blocks General of Ensembles Ensemble is a combination of specific Infrastructure Services that enable execution of specific Mashup for specific Business Process T6 T2 T1 T3 T8 T7 T5 T4 Gateway T8 T7 T2 T7 T8 T6 T3 T1 T1 T5 T4 T2 T3 T4 T5 T6 Applications Infrastructure Services Services Puzzle Builder 12 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 13. General - Cloud Computing Modularity Cloud Desktop as a service Software as a service (standard applications) Platform as a service (custom applications) Infrastructure as a service (compute, storage, network) 13 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 14. General - Requirements for Cloud Services Cloud Multitenant. A cloud service must support multiple, organizationally distant • customers. Elasticity. Tenants should be able to negotiate and receive resources/QoS on- • demand. Resource Sharing. Ideally, spare cloud resources should be transparently applied • when a tenant’s negotiated QoS is insufficient, e.g., due to spikes. Horizontal scaling. It should be possible to add cloud capacity in small increments; • this should be transparent to the tenants of the service. Metering. A cloud service must support accounting that reasonably ascribes • operational and capital expenditures to each of the tenants of the service. Security. A cloud service should be secure in that tenants are not made vulnerable • because of loopholes in the cloud. Availability. A cloud service should be highly available. • Operability. A cloud service should be easy to operate, with few operators. • Operating costs should scale linearly or better with the capacity of the service. http://209.85.129.132/search?q=cache:IRrnbGDGMLsJ:www.cse.iitb.ac.in/co mad/2008/uploads/K_Raghu_CloudComputing.ppt+Multitenancy+Elasticity+fil etype:ppt&hl=iw&ct=clnk&cd=2&gl=il&client=firefox-a http://www.cse.iitb.ac.in/comad/2008/uploads/K_Raghu_CloudComputing.ppt 14 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 15. General - Amazon EC2 Cloud 15 Source: http://aws.amazon.com/ec2/#pricing Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 16. General - Mosso - Cloud Files Cloud 1 TB = 4K$~ per year 16 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 17. General - Amazon SimpleDB Cloud • web service providing the core database functions of data indexing and querying 17 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 18. Amazon Simple Queue Service General - Cloud (Amazon SQS) • Offers a reliable, highly scalable, hosted queue for storing messages as they travel between computers • Pay only for what you use. There is no minimum fee. Estimate your monthly bill using AWS Simple Monthly Calculator. • $0.01 per 10,000 Amazon SQS Requests ($0.000001 per Request) • Amazon SQS requests are CreateQueue, ListQueues, DeleteQueue, SendMessage, ReceiveMessage, DeleteMessage, SetQueueAttributes and GetQueueAttributes • Data Transfer * $0.100 per GB – all data transfer in • * $0.170 per GB – first 10 TB / month data transfer out • • http://aws.amazon.com/sqs/#pricing 18 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 19. General - So many new alternatives-players! Cloud Consistency Availability SQL/ACID Operability Global low Structured Updates latency Elastic access model Sherpa Y! UDB MySQL Oracle HDFS BigTable Dynamo Cassandra 19 http://www.cse.iitb.ac.in/comad/2008/uploads/K_Ragh 19 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic u_CloudComputing.ppt
  • 20. Data Center Locations General - Cloud Netherlands China Illinois Ireland Japan Washington India Virginia Singapore California Texas Puerto Rico Microsoft is planning Current Online locations to have 1M servers by the end of 2009 Proposed future Online locations Other Microsoft locations 20 https://partner.microsoft.com/download/sverige/4 Pini Cohen’s work Copyright 2009©STKI 0097312 STKI modifications Do not remove source or attribution from any graphic or portion of graphic
  • 21. General - Microsoft Cloud Services Cloud Azure Services Platform ™ Microsoft Microsoft SharePoint Dynamics CRM Services Services Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 22. General - Microsoft: Software + Services Cloud Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 23. General - The Cast Iron Integration Solution Cloud Traditional Approach Benefits Today’s Approach • No Software to install CRM or maintain • Configuration, not coding • Weeks, not months Enterprise Home CRM Grown Software CRM Integration Enterprise Integration Home grown Software integration (TIBCO, webMethods) Source: 23 http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004 Pini Cohen’s work Copyright 2009©STKI _Cast%20Iron.ppt Do not remove source or attribution from any graphic or portion of graphic
  • 24. Flexible Deployment Options General - Cloud Integration on Premise Customer’s Data Center Virtual Appliances Powered By Cast Iron* Integration as a Service Cast Iron Cloud™ Source: http://salesforce.vo.llnwd.net/o1/us/community/ppt/TEX004_Cast%20Iron.ppt 24 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 25. General - Cloud Computing Challenges Cloud Source: http://www.reservoir-fp7.eu/twiki/pub/Reservoir/PresentationsPage/081126_-_RESERVOIR_Overview_-_TAB.ppt http://gigaom.com/2008/07/01/10-reasons-enterprises-arent-ready-to-trust-the-cloud/ 25 25 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 26. Gmail issues General - Cloud http://www.haaretz.co.il/captain/spages/1066642.html 26 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 27. General Example for potential new business model - Cloud Different SAAS providers Integrator is responsible for Old Fashion (Salseforce Netsuite) + different SAAS and hosting integrator Pay per use – managed Licensing User Pay per use- to the integrator separately for each SAAS provider Servers - User owned – At different SAAS provider’s AT SAAS and integrator site Integrator HW site and in the users location responsibility User owned – PC’s Integrator responsibility Integrator responsibility Integrator responsibility User Integrator Split responsibilities between Integrator responsibility responsibility but perspective Integrator and SAAS providers expensive. Utilization is a joke! Integrator Bad -The SAAS provider might Good but costly - needs to Good add more services that will maintain high skills for 27 perspective Pini Cohen’s work Copyright 2009©STKI take the integrator’s place. hostingSAAS Do not remove source or attribution from any graphic or portion of graphic
  • 28. New player – Integration Business General – Cloud - & SaaS Solutions(IBSS) last • IBSS is new player – With IBSS providing variety of Pay per use- to the Licensing hosting services and integrator linksintegration to Servers - HW AT SAAS and IBSS site different SAAS providers PC’s Integrator responsibility • IBSS clients are the integrators User perspective Integrator responsibility • Example: Spine.co.il Integrator Good and cheaper – less skills are needed less perspective investment 28 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 29. General Open Why Companies Use Open Source Source • Freedom / Flexibility • Lowers barriers to entry / exit • Can’t afford to build new applications from scratch • Tired of waiting on hold for support • Speed up development • Purchase only the functionality needed • Total Cost of Ownership (TCO) • ROI is shortened Source: AnyOpen Pini Cohen’s work Copyright 2009©STKI 29 Do not remove source or attribution from any graphic or portion of graphic
  • 30. Solution - OSS quality General Open Source • Emerging Vendors Utilize OSS Defects Per Thousands – Netezza lines of Code • Data warehousing appliance Commodity hardware (servers, CPUs, storage) – PostgreSQL, Linux 0.00057 – • End user clients utilize OSS – Retail – in-store appliances – Travel – web sites, fee schedules, reservations 0.00009 MySQL Commercial Source: Reasoning Inc. Be assured the next generation of developers/entrepreneurs will build on OSS 30 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 31. General Open Source 31 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 32. General Open Source 32 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 33. General Open Source 33 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 34. General Microsoft OpenSource site Open Source 34 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 35. Microsoft IIS: An Interoperable Web General Open Server Source • Build and Run Web applications in a high-performance and reliable way along side ASP.NET with IIS 7.0 FastCGI. Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 36. ISV’s are offering Open Source as General Open alternative for commercial Source products • IBI is offering R-Statistics as basic alternative for MATLAB http://www.informationbuilders.de/Kundentage-presentations/15-10-08/3_IBI_BI_2-0_DaveSmall.pdf Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 37. General STKI Madad Open Source - last •Lately we have received lots of Open Source related inquiries – maturity, support, reference, prices of: •OpenOffice •Tomcat •Jboss •MySQL •Drupal •Nagios •Subversion 37 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 38. Online Bids General Procurement • Online bids are powerful tool in case of real competition of commodity products (apples vs. apples) • Suggested steps are – technical à traditional negotiation for getting 2-3 suppliers for best of finalà online bid • In case there is no real competition online bids can not help Pini Cohen’s work Copyright 2009©STKI 38 Do not remove source or attribution from any graphic or portion of graphic
  • 39. Virtualisation Licensing General Procurement Complications • Historic compatibility (product & license – “serial machine number”) • PUR’s (product user rights) not supporting new technology • Inventory / Discovery tools not designed to support Virtualised environments • Ever more complicated product variations to accommodate model • More software products required to run and support it • Increased licensing knowledge required • Makes planning and budgeting more complicated STKI Round Table for IT procurement managers at 22.4.09 http://www.socitm.gov.uk/NR/rdonlyres/684C81F1-3327-472C-8425- 68E8F39F79D0/0/S20080912Agenda5AlexLemonCIVICAVirtuallyLicensed.ppt STKI modifications 39 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 40. Virtualisation Licensing General Complications Procurement Software ISV is installed Software ISV is installed Software ISV is installed server a: 2 cpu dual core server b: 2 cpu dual core server c: 2 cpu dual core Virtual server a with ISV installed Virtual server a with Server Z : 4 CPU ISV installed Server X : 2 CPU QUAD CORE dual core STKI Round Table for IT procurement managers at 22.4.09 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 41. Virtualisation Licensing General Complications Procurement Software ISV is installed Software ISV is installed Software ISV is installed server a: 2 cpu dual core server b: 2 cpu dual core server c: 2 cpu dual core Lower cost? Virtual server c with Virtual server c with ISV installed ISV installed Virtual server b with Virtual server b with ISV installed ISV installed Virtual server a with Virtual server a with ISV installed ISV installed Server X : 2 CPU Server Z: 4 CPU dual core QUAD CORE Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 42. HP EDS merge General Maximum Client Value Comprehensive Established, market- Technology platform Improved Efficiency of IT Service Delivery end-to-end IT leading services … leadership services breadth and depth Portfolio Shared Standard Services Increased business value from IT Industry reach across Model and expertise for major industries mid-market customers Deep industry Global Delivery High outsourcing market Expertise, growth rates and • EDS Best Shore® delivered momentum locations Globally • Enterprise Service Mgmt. Innovation from HP Labs, annual R&D investment Based on Market leadership across of $3.6B2 market-leading ITO segments technology and Innovation 42 Pini Cohen’s work Copyright 2009©STKI 42 Do not remove source or attribution from any graphic or portion of graphic
  • 43. New business models General alternatives We sell those We acquire BEST solutions to solutions from other ITs LEADING ITs www.bits.co.il Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 44. Recommendations General Recommendations 4Less technologies to take care of. Can existing technologies products do the job? 4Define Infrastructure Services 4New technology ROI is tricky – the new technology can save money but it requires new processes, people, integration here Your Text Your Text here 4Open Source 4IaaS for: Peak time activities • Backup • Testing applications and new technologies • Training and Development • 44 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 45. Recommendations : General Recommendations 4SAAS for internal IT needs –Example ALM tools as Saas 4SBC (traditional & VDI) for remote locations , call centers 4Operations Scorecards for better alignment consolidation, Server Consolidation (to 4Datacenterhere Your Text Your Text here standard platforms) and Server Virtualization 4Asset management in general and usagemetering 4Storage readwrite “snap on snap” for cost efficient environment creation 4Vendor and Contract management (STKI can help!) 45 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 46. General 46 46 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 47. STKI IT Model Development and Middleware Pini Cohen’s work Copyright 2009©STKI 47 Do not remove source or attribution from any graphic or portion of graphic
  • 48. Technologies Maturity Model DEV 2009 – Middleware and Development Trends Business Value Investment Semantic AGILE to make money Full SOA – BPM Organization GUI change Cut costs, WPF TDD integration IT Project Increase Open Source Pure productivity Business ALM tools Project EAI PaaS Commodity IT SOA ETL Services Governance tools Investment for regulations Using Implementing Looking 48 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 49. New Generation of Knowledge DEV Workers Trends • Live in virtual worlds • Expect immediate results Many open threads • Deliver quickly, in small • increments • Expect personalization • Intolerant of disruption In short: very agile! http://www.solutionsiq.com/resources/SIQ- AgileDevelopmentPlatform-Rudd-Young- Agile2008.ppt 49 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 50. DEV Platform convergence Trends • “Developers are customers too” – Demand the same features as the intended users (multi-medial, social networking, personalization, customization, etc.) • Developers should live in the same world they are constructing • Very Agile Source: http://www.solutionsiq.com/resources/SIQ- AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt STKI modifications 50 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 51. Agile Project Management - DEV Overview Trends 12 Code Analysis Code Test Test Implement Analysis 9 6 3 12 3 6 9 Source: Cutter Pini Cohen’s work Copyright 2009©STKI 51 Do not remove source or attribution from any graphic or portion of graphic
  • 52. Cost of Feedback – Test Driven DEV Trends Development http://losangeles.pm.org/presentations/tdd/TheRoadToTestDrivenDevelopment.ppt 52 52 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 53. DEV Test-Driven Development Trends Pick a Feature • Write a Test for that Feature • Run all Tests and see new Test Fail • Write Code for Feature • Run all Tests and see all Tests Pass • Refactor • Repeat • http://losangeles.pm.org/presentations/tdd/TheRoa dToTestDrivenDevelopment.ppt 53 Copyright Oversee.net 2008 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 54. Composite Application Platform in the DEV Trends new Open Source – Cloud world Development and Plug-ins and Extentions Integrations with existing networks and Web Portal RIA RIA Test Tools Integrations with existing networks functionality – Mashups, OpenID Collaboration: Custom Productivity Wiki, Blog, Chat Tools - Conferencing Social Networking: Business Intelligence: People Reporting Activities Analysis Associations Search Enterprise Content Management: Management: Document Repository Versioning Web publishing Workflow Security and Authentication Authentication Hosted SaaS Deployment Environment http://www.solutionsiq.com/resources/SIQ- 54 AgileDevelopmentPlatform-Rudd-Young-Agile2008.ppt Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 55. Open source solutions for .NET DEV Trends environment • Spring open source programming framework also for .net! • Nhibernate (Object/Relational Mapping ): – ORM library implemented using .NET – Port of the Java library called Hibernate – Database-independent (almost) – Provides most advanced features – Free, open source and mature http://webseminar1.xmp02.host.35.com/webseminar/NHibernate_in _Action_Seminar.ppt stki modifications 55 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 56. RIA - Rich Internet applications • Rich Internet applications (RIAs) are web applications that have some of the characteristics of desktop applications, typically delivered by – web browser plug-ins, javascript compiler , etc. – independently via sandboxes or virtual machines • Examples are : Adobe AIR, JavaFX, Microsoft Silverlight, Magic’s UniPaaS Source : http://en.wikipedia.org/wiki/Rich_Internet_application stki modifications 56 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 57. Mashups - Where Can I Live? DEV Trends • Find a new place to live with a travel time search. • It works on commuting time between stations (Underground and DLR only) and average house prices. You can also view property listings around your chosen station and fun stuff like house price statistics. • APIs CloudMade + Google Maps + Nestoria + OpenStreetMap From http://www.programmableweb.com 57 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 58. http://www.where-can-i- DEV Trends live.com/londonproperty 58 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 59. DEV Trends Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 60. DEV Multicore programming skills Trends 60 • http://www.infoworld.com/article/08/03/20/Multi core-boom-needs-new-developer-skills_1.html Pini Cohen’s work Copyright 2009©STKI 60 Do not remove source or attribution from any graphic or portion of graphic
  • 61. DEV MDM – Master Data Management Trends • Typical workflow • New workflow Search of customer exist – in Search of customer– in MDM the current application domain Enter details of new customer in MDM Enter details of new customer Enter details of transaction sometimes based on insights taken from MDM Enter details of transaction Sometimes if online search is not possible -add new phase to process – “end of day” data corrections End END Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 62. DEV Enabling MDM in new applications Trends • Application Architecture: – Data of MDM candidates should be kept separately – Function for identifying existing customers • Different business process (users): – Identifying the customer is part of the process – Sometimes the identification is done after the customer is left Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 63. DEV Local Trends - Platforms Local Trends • .Net is very strong in the general IT development scene • Many clients are suspicious towards Open Source. There are some innovators (Harel Insurance, Direct Insurance, etc.) • Users are still using legacy development environments – Cobol , Natural, PowerBuilder • Magic uniPaaS RIA & SaaS: New Rich internet & SaaS application platform based on .NET Technology (Launched on January 2009) Pini Cohen’s work Copyright 2009©STKI 63 Do not remove source or attribution from any graphic or portion of graphic
  • 64. DEV Local Trends - Estimation Local Trends • Israeli project manager do not use formal estimation methodologies for estimation (function points, cocomo, etc.) • Each member of project gives estimation “to the best of his knowledge” • Some organizations have estimation sheets with questions like “does the project needs information from the DW?” • Only few organizations track the real usage of specific requests (after went to production) Pini Cohen’s work Copyright 2009©STKI 64 Do not remove source or attribution from any graphic or portion of graphic
  • 65. DEV Local Trends - SOA Local Trends • Most users have EAI tools. Some SOA tools. • Run Time SOA governance (mainly monitoring) is an issue to many users • Dev. SOA governance tools are considered as part of general SOA adoption • What stops SOA are related organizations issues – development roles are different – the architect is in the center • Sometimes the EAISOA team creating bottleneck for the projects • STKI Round Table: What are the optimal technology and processes that enable code and interfacesservices reuse? At 7.6.09 Pini Cohen’s work Copyright 2009©STKI 65 Do not remove source or attribution from any graphic or portion of graphic
  • 66. DEV Local Trends - Agile Local Trends • Many organizations did not try “agile software development” formally • Many organization have tight relationship with their users – try to deliver in short release cycles, however official project design is done • “Agile Sparks” offers training and accompanying scrum processes mainly to ISV’s. The “end user” is the marketing manager • Some nice first steps for Agile in Israeli enterprise (STKI Round Table) – More details at http://www.scribd.com/doc/12901045/Agile-Round-Table Pini Cohen’s work Copyright 2009©STKI 66 Do not remove source or attribution from any graphic or portion of graphic
  • 67. DEV The PMO-Development gap? Local Trends • What is PMO? IT Plan Development – Demand Management – Budget and Resource Management – Post implementation audits – Managing largestrategiccross LOB projects – • What about PMO and Dev methodologiestechnologies ? SOA – Reuse – Agile – TDD – Pini Cohen’s work Copyright 2009©STKI 67 Do not remove source or attribution from any graphic or portion of graphic
  • 68. DEV EAISOA Support Ratios Local Trends • EAI SOA variations are very big: From static (old) messaging interface (MQ) to new and changing “SOA” service – How “thick” is the interface: 20 times a day to 20,000 a minute – How involved are the applications programmers ? – How static are the interfaces? How many new interfaces? – Does “one user” for web service is valid “Services count”? – • EAISOA typical Support Ratios : from 10 interfacesservices per FTE to 300 interfacesservicesweb services per FTE . Median is 40 interfaces. • This demonstrates the large variety between organization with their perspective to EAISOAIntegration Source: STKI Pini Cohen’s work Copyright 2009©STKI 68 Do not remove source or attribution from any graphic or portion of graphic
  • 69. DEV STKI recommendation Local Trends • Can I define ServiceStandards for Development Middleware ? • STKI Round Table: What are the optimal technology and processes that enable code and interfacesservices reuse? At 7.6.09 Pini Cohen’s work Copyright 2009©STKI 69 Do not remove source or attribution from any graphic or portion of graphic
  • 70. STKI IT Model Enterprise System Management Pini Cohen’s work Copyright 2009©STKI 70 Do not remove source or attribution from any graphic or portion of graphic
  • 71. Technologies Maturity Model ESM 2009 – Enterprises System Management Trends Business Value Investment to make money Cut costs, End User IT Project Increase Experience RBA Pure Application productivity Monitoring Business Project CMDB with System Commodity IT closed loop CMDB – BSM Management Services Basic – change Automatic management discovery Investment for regulations Using Implementing Looking 71 Pini Cohen’s work Copyright 2009©STKI Do not remove source or attribution from any graphic or portion of graphic
  • 72. ESM Definition of the Mgmt Segments Trends Technologies used to understand and manage what resources an System & organization has as well as how, when, and who alters it all Config Mgmt Covers all aspects of software, hardware, and licenses/contracts Technologies used to control how an organization delivers and manages IT Service services supplied to the business Management Act as the primary communication point between IT and the rest of the organization Technologies focused on observing and ensuring the health and availability Performance of infrastructure & Monitoring Used to understand the current state of all hardware, software, and business services Technologies used to automate day to day operational tasks Operations Used to assist IT staff in automation of routine tasks Automation ESM - Service Desk – Asset – System (configuration) – Security events Pini Cohen’s work Copyright 2009©STKI 72 Do not remove source or attribution from any graphic or portion of graphic
  • 73. ESM CMDB automatic discovery Trends Learn how their CIs are configured (& changing over time) Automatically tracks Configuration Auditing changes on all CIs & – Tracks changes in attribute values over time… applications – Depicts that information on the map – Depicts that information Application thru reports 73 Pini Cohen’s work Copyright 2009©STKI Source: IBM 73 Do not remove source or attribution from any graphic or portion of graphic
  • 74. ESM CMDB is improving configuration management Trends Comparing two instances of an Apache Web Server to the golden master Compliance Values in red and blue are – Compare configuration to policy violations “reference master” – Compare to your standard policy 74 Pini Cohen’s work Copyright 2009©STKI 74 Source: IBM Do not remove source or attribution from any graphic or portion of graphic
  • 75. ESM Local Trends – change management Local Trends • One week ago we have switched off backup communication line but found out that it was used by application in productionquot; • quot;Expect the unknown results when installing new patchquot; • Number of changes in large bank (MF environment) 80K a year! • Above 50% of problems are related to changes Pini Cohen’s work Copyright 2009©STKI 75 Do not remove source or attribution from any graphic or portion of graphic
  • 76. ESM Local trends Local Trends • Who is the ESM “owner” ? Different approaches: • “High Touch” ESM team: – The different system teams (Win, Unix, Network, PC) install the agents but with strict instructions from the ESM team – Single console maintained by the ESM team • The ESM team is in the “background” – The different teams have their own management consoles (example – Win- MOM, Unix- BMC, Network – NMM, PC – Aternity) – Manger of managers console is updated by the ESM team Pini Cohen’s work Copyright 2009©STKI 76 Do not remove source or attribution from any graphic or portion of graphic
  • 77. ESM (Enterprise System ESM Local Management) Ratios Trends • ESM Ratios are very different from companies implementing ESM solutions since the level of implementation, internal processes , tools and automation is very different. • The KPI itself –” per Servers “– is not ideal as well since it doe not give indication to Routers, Storage devices, etc. • From 110 Servers monitored by 1 FTE to 500 Servers monitored by 1 FTE. .Median is 300 Servers • Increase of about 20% from last years data • Data point in the STKI survey 1 FTE per 1000 server. STKI comment “close the project!” Source: STKI Pini Cohen’s work Copyright 2009©STKI 77 Do not remove source or attribution from any graphic or portion of graphic
  • 78. ESM STKI recommendation Local Trends • Can I define ServiceStandards for System Management Monitoring? Pini Cohen’s work Copyright 2009©STKI 78 Do not remove source or attribution from any graphic or portion of graphic
  • 79. STKI IT Model DBMS Pini Cohen’s work Copyright 2009©STKI 79 Do not remove source or attribution from any graphic or portion of graphic
  • 80. DBMS The evolution of distributed architecture Trends Scale up by working with layers, Try not to bother the database as much as possible! U G U Bottleneck's… U I B SCALE L U G D U DB A I L U B L G U U I U SCALE http://download.microsoft.com/download/A/2/0/A20CB03B- Pini Cohen’s work Copyright 2009©STKI 80 7F99-4A16-9652-9A2DAC44986F/ARC301.ppt Do not remove source or attribution from any graphic or portion of graphic