All Questions
Tagged with bookings cancellations
59
questions
11
votes
2
answers
2k
views
What does it mean if Deutsche Bahn say that a train is cancelled between two instances of the same stop?
I'm looking into booking a journey from Hannover Hbf to Hamburg Hbf. I found a connection that looks nice and fits my schedule, but it says that it's "cancelled between Hamburg Hbf and Hamburg ...
- 1,293
3
votes
1
answer
759
views
Airline changes flight schedule 6 weeks in advance: are they still obligated to reimburse me if I change to a different airline for the original date?
I already found a lot of information online but unfortunately no clear answer to my specific question.
My situation and option number 1:
I was supposed to fly for 1 week, end of September. However, ...
- 93
3
votes
2
answers
1k
views
Host asking me to cancel my trip, while I can still get full refund [duplicate]
We booked Christmas vacation yesterday and today the Airbnb host called to ask us to cancel the trip with the excuse that the trip is too far in time. The room has full refund cancellation policy, so ...
- 6,726
-2
votes
1
answer
102
views
Any way to get actual free changes on TAP?
for a PLUS ticket on tap, which advertise "free changes", I cannot seem to get them.
On the website, there's a bug that won't allow me to change a single passenger. The confirmation screen ...
- 275
-4
votes
1
answer
165
views
making multiple week long back to back reservations for a hotel with the intention of canceling all but one of them
The premiere hotel in Yosemite is the Ahwahnee Hotel and, if you want to stay there in the summer, you generally need to book it a year in advance.
The premiere hike in Yosemite is Half Dome. The last ...
- 11.3k
1
vote
1
answer
258
views
Messy airplane booking - what are my options?
I have a bit of a messy plane ticket booking. I am based in the UK.
In 2021 I booked a flight with Opodo to Costa Rica. The airline was/is Lufthansa.
Due to COVID-19 restrictions in the UK at the time ...
- 591
6
votes
1
answer
583
views
Hotels cancellation policy J-2, J-25, etc
A hotel in France has the following cancellation policy (translated from French):
Reservation for 1 to 4 nights: Cancel on the day of arrival without fees [...].
Reservation for 5 to 27 nights: ...
- 593
9
votes
1
answer
3k
views
Cancelling only one passenger in a booking
I have bought a ticket for me and someone else, from Madrid to Buenos Aires, via eDreams. I purchased cancellation insurance along with my ticket.
My partner can no longer travel on the given date, ...
- 407
1
vote
0
answers
208
views
British airways refund
I booked a flight from MAA to LHR direct flight for travel in January. BA kept cancelling the flight and finally I changed the booking to a connection flight (MAA -> BOM -> LHR) for the 28th of ...
- 11
0
votes
2
answers
1k
views
If I miss the outbound in round trip booking, do I use the inbound ticket?
I want to book a one-way flight from QatarAirways from Tehran(IKA) to Montreal(YUL) and the price is 1100$ for one-way trip but the price of a round-trip from YUL to IKA (YUL to IKA as outbound ~450$ ...
- 163
4
votes
3
answers
351
views
When do flight cancellations start to affect previously confirmed reservations?
Before COVID, I booked some flights on Turkish Airlines (TK). Due to COVID, the trip is off the cards, so I'd like to get a full refund. However, under TK's policies, while I'm entitled to change ...
- 99.5k
3
votes
1
answer
277
views
One leg of ticket cancelled, other leg disappeared online
I am going from Los Angeles to Istanbul and then to Tehran. Turkish airline flight has been canceled to Tehran. When I am going to reschedule my ticket, it only shows that I have 1 flight (Istanbul to ...
- 131
23
votes
4
answers
7k
views
What’s the point of flight ticket cancellation charges?
Many airlines sell tickets with fare rules that include a “cancellation penalty” if the ticket were to be cancelled prior to departure. It seems to me that this mostly applies to the economy class ...
- 805
5
votes
2
answers
1k
views
Need to find a reservation with Delta airlines, scheduled for June 18-June 30
Reservation was made through airline reservations. Charge went through my bank account. The reservation co. sent me an email with a confirmation no., which Delta says is incorrect. Contact air ...
2
votes
1
answer
3k
views
Who is the "lead booker" of an Easyjet flight?
I'm trying to claim an Easyjet refund for cancelled flights due to COVID-19. The form asks for the "lead booker's name". I have two bookings with 6 persons on each flight, all booked through my e-mail ...
- 39
2
votes
1
answer
132
views
Can a booking agency (rightfully) deduct a fee for refunding cancelled flights?
A person had their flights cancelled and was told by the airline to seek a refund from the booking agency (RCG).
RCG said they'll charge an admin fee of SEK 399 (whereas the booking cost SEK 640)
Is ...
- 77.5k
2
votes
1
answer
419
views
Ryanair wants us to change our booking but we want a full refund. Should we wait until they cancel the flight? [closed]
In early February we booked flights from Frankfurt Intl to Porto with Ryanair (2 adults, 1 infant). The inbound flight is supposed to take place on April 13th and the outbound flight on May 1st.
In ...
- 2,172
1
vote
1
answer
3k
views
Booking.com cancellation fees during COVID-19 outbreak? [duplicate]
I booked an apartment in Barcelona for the 19th March, but obviously I’ll be unable to attend due to the coronavirus.
I have paid for the apartment up front, in full.
I messaged the apartment ...
- 573
31
votes
2
answers
21k
views
Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel
I made a non-refundable hotel room booking through hotels.com. The hotel has contacted me to inform me that they will not be open for business during my stay because of the Coronavirus. I know I made ...
- 329
10
votes
2
answers
3k
views
US 24 hour cancellation right: can you roll it over multiple days?
If you buy a flight in/from the US, there is a legal 24 hour free cancellation period, in which a flight can be cancelled for free, as long as it is bought seven days ahead of departure.
Is it ...
- 271
0
votes
2
answers
13k
views
Turkish airlines: can't re-schedule flight with changed date/time
We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic.
We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
- 1,284
1
vote
0
answers
147
views
Failure to book reported by OTA, but a refusal to refund. What to do?
I have flown from Berlin TXL to Paris ORY with Aigle Azur, flight number ZI608 (09:55 --- 11:55) on the 30th of April 2019. There is a circumstance regarding ticket sale which has had me, so far ...
3
votes
1
answer
368
views
Forceful change of flight schedule by American Airlines
I bought an international flight via an online travel agent. Recently I received an email from the agent saying that the flight schedule has been changed by the airline. There was a button which I was ...
- 4,187
3
votes
0
answers
77
views
Booking.com Cancellation fees [duplicate]
Before you read this question let it be known that this question has been asked before on this site; however, I find that my situation is slightly different then the others.
I recently was searching ...
- 31
5
votes
1
answer
896
views
Flight check-in denied at the airport. Forced to buy a new a ticket. How can I ask for a refund?
I have bought plane tickets for 4 passengers from Expedia to fly from Singapore to Thailand via Thai Lion Air(subsidiary of APG Airlines). 2 Days after purchasing the tickets, I called Thai Lion Air ...
- 51
7
votes
1
answer
1k
views
Don't use first flight, but use return flight (both flights on same ticket) -- on which airlines and under which circumstances is this possible?
I found two (Austrian) articles (in German; from a not unserious newspaper):
https://derstandard.at/1271377233456/Nach-versaeumten-Hinflug-Urteil-untersagt-Airlines-Storno-von-Rueckflug
https://...
- 71
0
votes
1
answer
3k
views
What should I do if one leg of my travel plan is cancelled by the airline? [duplicate]
I have following legs of flight travel I have to cover in December:
Delhi to Milan (MXP), Air Italy, dep. Monday 6am India time
Milan to Rome (FCO), Air Italy, dep. Monday 5pm Italy time
Rome to ...
- 417
2
votes
2
answers
2k
views
Booked hotel through booking.com and now want to cancel but they have card details!
I booked a hotel through booking.com to stay in Amsterdam. The reviews on booking.com were good and I have used the site before and cancelled without paying.
After I booked the hotel my partner ...
4
votes
1
answer
530
views
Can hotels sue international travellers?
We booked for a hotel in the Netherlands. The agreed amount was to be paid on the spot. Unfortunately, we didn't get a visa, so we never had a chance to go to the Netherlands and to stay at the hotel. ...
-1
votes
1
answer
848
views
Cancellation fee on failed booking [closed]
What happens if:
I book a non-refundable room on booking.com;
Credit card is invalid;
The bank said the transaction failed;
I cancel the booking.
What about the cancellation fee?
- 1
4
votes
1
answer
153
views
One person not traveling first leg of the journey
I bought a roundtrip ticket between two US cities A->B->A for two people. One of us will not do the flight A->B. From what I've seen in other questions, I don't expect this person to be able to do B->...
- 143
10
votes
2
answers
392
views
Booked a hotel in Munich, and the hotel canceled it. Any recourse?
I booked 2 hotel rooms in Munich a while back for a couple of day during Oktoberfest. The rate I received was 77 € a night. Yesterday, 3 days before I'm supposed be there, they canceled the rooms. I ...
- 101
2
votes
3
answers
6k
views
Will I be charged a cancellation fee for a reservation made on Booking.com?
I made a reservation on Booking.com for my bachelorette party in September. I needed to cancel one of the three rooms since a couple of my guests recently had a death in their family and contributing ...
- 21
3
votes
1
answer
943
views
DB bahn seat reservation
I bought a seat reservation on ICE by mistake for 4.5 euros and I then realized I should buy the ticket so I bought the ticket and realized no reservation was necessary. Is it possible to cancel the ...
- 33
4
votes
2
answers
422
views
Cancelation fee on a unsuccessfully booked room
In April we booked a Hotel for our vacation in Greece in June. The booking took place on the hotel's website. We decided to pay immediately and not have the classical "make a reservation that you can ...
- 205
13
votes
2
answers
2k
views
Can United make me pay for rebooking a flight cancelled due to snowstorm?
My United flight to Europe originally scheduled for tomorrow 3/14 has been cancelled. I got an email from United asking me to choose from various alternative flight options, however the "list of ...
- 1,707
4
votes
0
answers
202
views
A flight website offered me change/cancellation for a fee, now refuses and blames airline [closed]
I recently used a website (mytrip.com) to book a round-trip flight (with 1 stop in each direction). The website I used for booking is not the airline's own website. Now, I was not sure I would ...
- 4,612
-6
votes
1
answer
4k
views
How can I cancel an online hotel booking without paying a fee? [closed]
I just booked two hotel accommodations and gave my card number and the expiration date to the web site I used. Then I realized that I am required to pay the entire reservation amount if I want to ...
- 1
3
votes
1
answer
356
views
Is a B&B's cancellation policy enforceable if I never saw it?
I booked a room at a B&B a month and a half in advance, over the phone. I asked to be sent a confirmation via email and a cancellation policy as I had not seen it at that point.
4 days before ...
- 39
2
votes
1
answer
3k
views
What if I pay with card with no money on it?
I want to cancel the reservation on my hotel. And they say that they'll charge me with €900, but I don't have any money on my card. Can they do it?
4
votes
1
answer
560
views
Miss my flight on purpose to get 24h layover at connecting city [duplicate]
At the end of this month I have a flight from St. Lucia to New York and then New York to Phoenix where I live. There is a 24 hour layover in New York so I figured I would stay an extra day.
In order ...
- 41
4
votes
2
answers
558
views
Fully refundable flights from India to South Africa economy class
From a previous question it seems there are fully refundable tickets. Are such tickets there in economy class also ?
I tried some options on akbartravels.com but in most flights two-thirds costs ...
- 3,615
12
votes
1
answer
2k
views
Airbnb long term cancellation by host?
I'm a college student looking for 6 week housing in NYC this coming winter and have found a private bedroom on Airbnb. While I understand the cancellation policy for guests, I am nervous that my host ...
5
votes
1
answer
3k
views
Cancelling Emirates flex plus flight
I recently bought an in and outbound ticket from Emirates. Flying from Lyon-Dubai-Johannesburg and back on the same route. The outbound journey is an "economy flex" fare and the inbound journey is "...
- 51
26
votes
4
answers
133k
views
How does Booking.com enforce cancellation fees when booking without a credit card?
Booking.com lets you book accommodation without a credit card in some cases:
But what happens if I cancel my reservation or simply don't show up on the day of the booking? Would they send me a bill ...
- 81.9k
7
votes
1
answer
13k
views
Expedia Bargain Fare: can you cancel within 24 hours?
If I book a flight selecting the Expedia Bargain Fare, what are the cancellation conditions? In particular, can I cancel within 24 hours?
- 171
6
votes
2
answers
1k
views
How do I book accommodation without knowing the check-out date?
I need to go to Madrid to obtain a visa, which may take anywhere from a day to two weeks. I need a place to stay, preferably with a kitchen, to save on expenses. This rules out hotels. So, hostels or ...
- 699
0
votes
1
answer
305
views
Canceling points-booked United flight?
Does anyone know if it is possible to cancel points-booked United flight (with refund?)? I booked flights to Portugal for end of November, but now having second thoughts due to all that Ebola stuff. I ...
- 681
20
votes
2
answers
6k
views
Airbnb: will I be charged extra $1,500 if I check out just one day earlier?
I found a place on Airbnb that goes for $90 a day or $1,000 a month. Since I need it for a month, it is going to cost me $1,000.
However, there is a possibility that I might have to leave little bit ...
- 453
3
votes
1
answer
367
views
Was this itinerary switch valid?
Note: This question is in relation to a slightly complicated scenario outlined here. You don't need to read that question to get a sense of this question.
My wife and I were traveling to India from ...
- 95