We booked Christmas vacation yesterday and today the Airbnb host called to ask us to cancel the trip with the excuse that the trip is too far in time. The room has full refund cancellation policy, so the host told me that there should not be any problem with the money I paid (which yet have not been charged in the bank, but I guess because the payment is too recent).
Airbnb says:
If your host lets you know that they can't accommodate your stay anymore, don't cancel for them. Instead, send them a message asking them to cancel. That way, you'll be eligible to receive a full refund.
It seems that Airbnb advices that when full refund is an issue, which theoretically will not be for my case. What should I do?
On one hand I think that if I insist that my reservation is valid and they should cancel, what will I achieve except from wasting my time (which I should be focusing on booking another room apparently)? Best case scenario, the host changes her mind and keeps the room, but then I am afraid she might not be that hospitable when we get there.
On the other hand I think that this kind of hosts harm the Airbnb community and the idea that can you book mind-free holidays cheaper than a hotel, so I should not allow this behavior to go unreported.