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Questions tagged [civimail]

Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

1 vote
1 answer
14 views

How to disable Mosaico templates?

After using Mosaico for some time, we have a list of templates. For traditional mailing and HTML-letters, we can go into civicrm/admin/messageTemplates?reset=1 and both delete or disable old templates....
Flying's user avatar
  • 2,333
0 votes
0 answers
25 views

Civimail: emails will neither save (draft) nor send test -- DB Error: Unknown Error

Finally have Civi 5.73.3 (Drupal 10) up and running. Was able to import contacts from another database, search for contacts, create a group and smart group, etc. But when I try to send create a ...
Tiffani Chin's user avatar
0 votes
1 answer
23 views

Tracking links in mailings redirect to login screen

Since I updated CiviCRM to 5.72.1 (from 5.69) and Wordpress to 6.5.3, the links in my Mosaico mailings (tracking enabled) redirect to the Wordpress login screen (for logged out users. Links work fine ...
Mowgli's user avatar
  • 31
1 vote
1 answer
18 views

Can Civimail be used (send or receive) with the Civimobile app?

Will sometimes need to access CiviCrm site (on Wordpress) remotely and the CiviMobile app looks good. Email is not mentioned in the app description so wondering if the functions of CiviMail can be ...
robbielink's user avatar
0 votes
0 answers
25 views

help me please with inbound email

I created an inbound mail in civimail account, configured as IMAP. When I do the test run the mail works correctly and notifies me that new messages have been found. Now I cannot figure out where I ...
gilgi's user avatar
  • 31
0 votes
1 answer
30 views

DB Error: unknown database when creating a CiviMail mailing

I updated from CiviCRM v5.70.2 to v5.73 (running Drupal 10.2.6, PHP 8.1 and MySQL 8). During general upgrade testing, we run into an error with creating a test mailing in CiviMail. This issue ...
ChumKui's user avatar
  • 788
1 vote
1 answer
20 views

Howto use a different IMAPS port

is it somehow possible to tell CiviCRM to use a different IMAPS port rather than 993/tcp? Kind regards, Walter
Walter S.'s user avatar
0 votes
0 answers
26 views

How to add new tokens in civicrm?

I want to add more tokens for generating the donation receipts.so how can I add more tokens in civicrm?
Akhil Raj's user avatar
0 votes
2 answers
23 views

Mailing subject length when using Smarty

I am trying to make mailing subject lines automatically bilingual by using Smarty code, but I am running into an issue as the required code easily busts the 128 max character length for subject values....
Mathieu's user avatar
  • 31
0 votes
1 answer
17 views

How to send a single receipt in multiple donations?

Any possibilities have to get a single receipt from multiple donation receipt in civicrm?
Akhil Raj's user avatar
0 votes
0 answers
13 views

Links in tracked mailings munged in 5.72.x?

On upgrading to 5.72 and then 5.72.1 on a Joomla 4.4.3 site the links in Mosaico and standard mailings are munged when tracking is enabled. For example: https://domain/index.php?option=com_civicrm&...
Bryan's user avatar
  • 545
0 votes
1 answer
87 views

date_format no longer works with Smarty 3 in messages

Since I enabled Smarty 3 under CiviCRM 5.72, the messages containing dates followed by the |date_format:"%e/%m/%Y" modifier cause next error message to occur: There has been a critical ...
Pierre François's user avatar
2 votes
0 answers
25 views

CiviMail: Issue with Scheduled Emails: Cron Job Success but No Deliveries Received [Solved]

I'm feeling a bit embarrassed because, despite using CiviCRM for many years, this is my first attempt at using the Scheduled Mail function. Currently, I'm running CiviCRM 5.71.1 alongside WordPress 6....
Aaron's user avatar
  • 43
0 votes
1 answer
40 views

Why are my mailings failing with "DB Error: no database selected"

I am using CiviCRM 5.71.1 with WordPRess 6.4.3, but this issue has been going on for a long time and I am, as they say, "at Witt's end" (yes, that spelling :-) When I try to send a scheduled ...
The Amateur's user avatar
1 vote
1 answer
31 views

Scheduled Mailings not sending in Civi 5.71.2 after upgrade from 5.70.2

Upgraded to Civi 5.71.2 from 5.70.2. Scheduled mailing (a monthly newsletter) to send immediately. The Send Scheduled Mailings Job runs, but does not finish (and does not show any sort of error ...
user15932's user avatar

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