I am using CiviCRM 5.71.1 with WordPRess 6.4.3, but this issue has been going on for a long time and I am, as they say, "at Witt's end" (yes, that spelling :-)
When I try to send a scheduled mailing, it fails to complete and I get a long error in the log which I am sorry to have to burden you with below. Note that I had to truncate the error message in order to comply with the 30K character limit here. Can anyone please tell me how to fix this issue? Thanks.
[error]
$Fatal Error Details = array:3 [
"message" => "DB Error: no database selected"
"code" => null
"exception" => Civi\Core\Exception\DBQueryException {#3918
#message: "DB Error: no database selected"
#code: 0
#file: "/home/REDACTED/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php"
#line: 971
#cause: DB_Error {#3857
+error_message_prefix: ""
+mode: 16
+level: 1024
+code: -14
+message: "DB Error: no database selected"
+userinfo: "INSERT INTO `civicrm_job_log` (`domain_id` , `job_id` , `name` , `command` , `description` , `data` ) VALUES ( 1 , 2 , 'Send Scheduled Mailings' , 'Entity: Job Action: process_mailing' , 'Finished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected' , '\n\nParameters parsed (and passed to API method): \na:1:{s:7:\"version\";i:3;}\n\nFull message: \nFinished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected' ) [nativecode=2006 ** MySQL server has gone away]"
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"new_link" => false
"numrows" => true
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"dbsyntax" => "mysqli"
"username" => "REDACTED_REDACTED"
"password" => "REDACTED"
"protocol" => "tcp"
"hostspec" => "localhost"
"port" => false
"socket" => false
"database" => "REDACTED_REDACTED"
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2 => "primary_key"
4 => "unique_key"
8 => "multiple_key"
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32 => "unsigned"
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253 => "varchar"
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255 => "geometry"
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4 => array:2 [
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5 => "INSERT INTO `civicrm_job_log` (`domain_id` , `job_id` , `name` , `command` , `description` , `data` ) VALUES ( 1 , 2 , 'Send Scheduled Mailings' , 'Entity: Job Action: process_mailing' , 'Finished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected' , '\n\nParameters parsed (and passed to API method): \na:1:{s:7:\"version\";i:3;}\n\nFull message: \nFinished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected' ) [nativecode=2006 ** MySQL server has gone away]"
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3 => array:7 [
"file" => "/home/REDACTED/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/db/DB/common.php"
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"function" => "__call"
"class" => "PEAR"
"object" => DB_mysqli {#1284}
"type" => "->"
"args" => array:2 [
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"class" => "DB_mysqli"
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"type" => "->"
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0 => "INSERT INTO `civicrm_job_log` (`domain_id` , `job_id` , `name` , `command` , `description` , `data` ) VALUES ( 1 , 2 , 'Send Scheduled Mailings' , 'Entity: Job Action: process_mailing' , 'Finished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected' , '\n\nParameters parsed (and passed to API method): \na:1:{s:7:\"version\";i:3;}\n\nFull message: \nFinished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected' ) "
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7 => array:7 [
"file" => "/home/REDACTED/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php"
"line" => 2696
"function" => "query"
"class" => "DB_common"
"object" => DB_mysqli {#1284}
"type" => "->"
"args" => array:1 [
0 => "INSERT INTO `civicrm_job_log` (`domain_id` , `job_id` , `name` , `command` , `description` , `data` ) VALUES ( 1 , 2 , 'Send Scheduled Mailings' , 'Entity: Job Action: process_mailing' , 'Finished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected' , '\n\nParameters parsed (and passed to API method): \na:1:{s:7:\"version\";i:3;}\n\nFull message: \nFinished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected' ) "
]
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8 => array:7 [
"file" => "/home/REDACTED/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php"
"line" => 1245
"function" => "_query"
"class" => "DB_DataObject"
"object" => CRM_Core_DAO_JobLog {#3832
+_DB_DataObject_version: "1.11.3"
+__table: "civicrm_job_log"
+N: 0
+_database_dsn: ""
+_database_dsn_md5: "8b8d93655162a3012db382eebbf95622"
+_database: "REDACTED_REDACTED"
+_query: array:11 [
"condition" => ""
"group_by" => ""
"order_by" => ""
"having" => ""
"useindex" => ""
"limit_start" => ""
"limit_count" => ""
"data_select" => "*"
"unions" => []
"derive_table" => ""
"derive_select" => ""
]
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+_resultFields: false
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+_lastError: false
#resultCopies: 0
#_options: []
+id: null
+domain_id: 1
+run_time: null
+job_id: "2"
+name: "Send Scheduled Mailings"
+command: "Entity: Job Action: process_mailing"
+description: "Finished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected"
+data: """
\n
\n
Parameters parsed (and passed to API method): \n
a:1:{s:7:"version";i:3;}\n
\n
Full message: \n
Finished execution of Send Scheduled Mailings with result: Failure, Error message: DB Error: no database selected
"""
}
"type" => "->"
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]
]
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10 => array:7 [
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"object" => CRM_Core_DAO_JobLog {#3832}
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]
11 => array:7 [
"file" => "/home/REDACTED/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/JobManager.php"
"line" => 132
"function" => "logEntry"
"class" => "CRM_Core_JobManager"
"object" => CRM_Core_JobManager {#3285
+jobs: array:27 [
25 => CRM_Core_ScheduledJob {#3275
+id: "25"
+domain_id: "1"
+run_frequency: "Hourly"
+last_run: "2024-03-31 16:00:11"
+scheduled_run_date: null
+name: "Call SumFields.Gendata API"
+description: "Call SumFields.Gendata API"
+api_entity: "SumFields"
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+is_active: "1"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
1 => CRM_Core_ScheduledJob {#3276
+id: "1"
+domain_id: "1"
+run_frequency: "Daily"
+last_run: "2024-03-31 02:00:09"
+scheduled_run_date: null
+name: "CiviCRM Update Check"
+description: "Checks for CiviCRM version updates. Important for keeping the database secure. Also sends anonymous usage statistics to civicrm.org to to assist in prioritizing ongoing development efforts."
+api_entity: "Job"
+api_action: "version_check"
+parameters: null
+is_active: "1"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
19 => CRM_Core_ScheduledJob {#3277
+id: "19"
+domain_id: "1"
+run_frequency: "Always"
+last_run: "2024-03-31 16:00:12"
+scheduled_run_date: null
+name: "Civirules cron"
+description: "Trigger civirules cron triggers"
+api_entity: "Civirules"
+api_action: "Cron"
+parameters: null
+is_active: "1"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
13 => CRM_Core_ScheduledJob {#3278
+id: "13"
+domain_id: "1"
+run_frequency: "Hourly"
+last_run: null
+scheduled_run_date: null
+name: "Clean-up Temporary Data and Files"
+description: "Removes temporary data and files, and clears old data from cache tables. Recommend running this job every hour to help prevent database and file system bloat."
+api_entity: "Job"
+api_action: "cleanup"
+parameters: null
+is_active: "0"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
16 => CRM_Core_ScheduledJob {#3279
+id: "16"
+domain_id: "1"
+run_frequency: "Daily"
+last_run: null
+scheduled_run_date: null
+name: "Disable expired relationships"
+description: "Disables relationships that have expired (ie. those relationships whose end date is in the past)."
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+api_action: "disable_expired_relationships"
+parameters: null
+is_active: "0"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
3 => CRM_Core_ScheduledJob {#3280
+id: "3"
+domain_id: "1"
+run_frequency: "Hourly"
+last_run: null
+scheduled_run_date: null
+name: "Fetch Bounces"
+description: "Fetches bounces from mailings and writes them to mailing statistics"
+api_entity: "Job"
+api_action: "fetch_bounces"
+parameters: null
+is_active: "0"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
20 => CRM_Core_ScheduledJob {#3281
+id: "20"
+domain_id: "1"
+run_frequency: "Daily"
+last_run: "2024-03-31 02:00:09"
+scheduled_run_date: null
+name: "Firewall: Cleanup"
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+api_entity: "Job"
+api_action: "firewall_cleanup"
+parameters: "delete_old_ipaddress=-1 month"
+is_active: "1"
+action: null
+class: null
+apiParams: array:2 [
"version" => 3
"delete_old_ipaddress" => "-1 month"
]
+remarks: []
}
6 => CRM_Core_ScheduledJob {#3282
+id: "6"
+domain_id: "1"
+run_frequency: "Daily"
+last_run: null
+scheduled_run_date: null
+name: "Geocode and Parse Addresses"
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+api_entity: "Job"
+api_action: "geocode"
+parameters: """
geocoding=[1 or 0] required\n
parse=[1 or 0] required\n
start=[contact ID] optional-begin with this contact ID\n
end=[contact ID] optional-process contacts with IDs less than this\n
throttle=[1 or 0] optional-1 adds five second sleep
"""
+is_active: "0"
+action: null
+class: null
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"version" => 3
"geocoding" => "[1 or 0] required"
"parse" => "[1 or 0] required"
"start" => "[contact ID] optional-begin with this contact ID"
"end" => "[contact ID] optional-process contacts with IDs less than this"
"throttle" => "[1 or 0] optional-1 adds five second sleep"
]
+remarks: []
}
26 => CRM_Core_ScheduledJob {#3283
+id: "26"
+domain_id: "1"
+run_frequency: "Hourly"
+last_run: "2024-03-31 16:00:12"
+scheduled_run_date: null
+name: "iATS Payments 1stPay Query Transactions"
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+api_entity: "Job"
+api_action: "fapsquery"
+parameters: null
+is_active: "1"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
28 => CRM_Core_ScheduledJob {#3284
+id: "28"
+domain_id: "1"
+run_frequency: "Hourly"
+last_run: "2024-03-31 16:00:12"
+scheduled_run_date: null
+name: "iATS Payments Get Legacy Transaction Journal"
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+api_entity: "Job"
+api_action: "iatsreport"
+parameters: null
+is_active: "1"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
27 => CRM_Core_ScheduledJob {#3272
+id: "27"
+domain_id: "1"
+run_frequency: "Daily"
+last_run: "2024-03-30 18:00:13"
+scheduled_run_date: null
+name: "iATS Payments Recurring Contributions"
+description: "Trigger + Generate recurring contributions for iATS Payments"
+api_entity: "Job"
+api_action: "iatsrecurringcontributions"
+parameters: null
+is_active: "1"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
}
29 => CRM_Core_ScheduledJob {#3270
+id: "29"
+domain_id: "1"
+run_frequency: "Hourly"
+last_run: "2024-03-31 16:00:12"
+scheduled_run_date: null
+name: "iATS Payments Verification"
+description: "Verify payments from the iATS journal."
+api_entity: "Job"
+api_action: "iatsverify"
+parameters: null
+is_active: "1"
+action: null
+class: null
+apiParams: array:1 [
"version" => 3
]
+remarks: []
