Questions tagged [receipts]
The receipts tag has no usage guidance.
117
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How to add new tokens in civicrm?
I want to add more tokens for generating the donation receipts.so how can I add more tokens in civicrm?
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13
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Memberships - Receipt (on-line): multiple "amount" rows under Membership Fee
The "Memberships - Receipt (on-line)" template, the code below causes 3 "amount" rows and a Membership Type label doesn't seem to be shown, also there is no "Membership Type&...
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i was sending tax year end statements. While trying to send several at a time, the system crashed, and entered errors in all donations
i was trying to send year end tax receipts to all of our donors. I tried to send about 4 at the same time. The system crashed. Then when it came back up I was surprised to see ALL donations for the ...
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30
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Send receipt when I create membership does not seem to work (CiviCRM 5.67.0)
I don't understand why when I add a membership and I check "Send Confirmation and Receipt" I don't receive the receipt.
On the other hand, if I use "Send Receipt" from the action ...
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42
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Conditional email receipt subject line
I am using a contribution page to sell an item. I would like to enable the receipt section so that people get an email confirmation of their purchase.
My problem is that our receipt (on-line) template ...
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21
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Should email receipts (for events) be recorded as an activity for the recipient?
Activity reports with a filter of Receipt do not show receipts sent
Should they be shown? Is there another way to see a report on whether a receipt email is actually sent?
Search kit also does not ...
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61
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CiviCRM - Mailpoet plugin conflict with Html2Text
We upgraded CiviCRM to the most recent version back in November and had the problem in the related ticket with ANY report failing when ANY filter was enabled. The error was:
Error thrown
Call to ...
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22
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Credit card expiration month is shown as 00 on confirmation screens and receipts
It seems the expiration date for credit cards is being displayed incorrectly as 00 YYYY (as in, it always shows 00 no matter what the actual input is) on event and contribution confirmation screens, ...
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28
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How to generate and send contribution history to each Donor
Civicrm 5.57 Wordpress 6.1.1
Hello,
Here is the scenario: We have 100 donors whose employers agreed to match their donation total for the last year. We need to generate the donation history for each ...
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29
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Why do donors' names appear twice on the emailed acknoweldgement of their contribution?
From a previous question/answer (Why is the billing name missing from the contributions email receipt?) I gather that our duplicated Billing Name might be due to a mistake in the System Work Flow ...
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58
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How to get the Financial Type name/label in Smarty template?
I am using Thank You letter template to generate donation receipt. After using Find Contributions, I then choose All Records and from Actions I choose Thank You Letters.
I can then add smarty logic ...
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39
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Which SQL table stores the FROM Email Addresses?
In Administer > Communication > FROM Email Addresses, I have changed the persons name associated with our [email protected] email. However, receipts still have the old name associated with it. I ...
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41
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Error with dummy payment processor and email receipts
I set up a contribution page and trying it out I got an error message
Payment Processor Error message :Failed to update contribution in
database
and was taken back to the payment confirmation page, ...
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31
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Error "Could not find valid value for u", not sending contribution receipts
On Drupal 7 + CiviCRM 5.35.2, contribution receipts are not being sent out, in spite of the claim on the contribution thank you page that they've been sent.
Instead, in the civicrm error log, I'm ...
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18
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Bespoke automatic receipt for specific campaign
We want to send a bespoke receipt (schedule reminder) to donors who donate to a specific campaign. We are struggling to work out how to link the schedule reminder to contributions to that campaign - ...