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Questions tagged [mailing]

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1 vote
1 answer
96 views

$IDS Detector: There is a validation error with your HTML input. Your activity is a bit suspicious, hence aborting

Have started getting the below messages in logs. Would this be because of someone playing with mailings Public View URL or there is a JS code added by mailing creators/editors somewhere? [info] $IDS ...
yurg's user avatar
  • 2,053
0 votes
0 answers
11 views

A mailing in "running" status - possible due to one recipient's incorrect email address: how to unstuck?

It is D10/CiviCRM 5.71.x A few mailings are still in the "Running" status at 99.35% of the Successful Deliveries according to detailed reports. Accompanied by repeated log messages. Is ...
yurg's user avatar
  • 2,053
1 vote
2 answers
36 views

Report on opened emails

I'm trying but failing miserably to create a searchkit report that shows contacts in a particular mailing group who haven't opened a mailing in a specific number of months. Any help on how to build ...
Mike Wilson's user avatar
0 votes
1 answer
41 views

Why are my mailings failing with "DB Error: no database selected"

I am using CiviCRM 5.71.1 with WordPRess 6.4.3, but this issue has been going on for a long time and I am, as they say, "at Witt's end" (yes, that spelling :-) When I try to send a scheduled ...
The Amateur's user avatar
1 vote
0 answers
24 views

TLS connection for a SMTP server

Our live CIVICRM environment is CiviCRM 5.67.1, Joomla 4.4.2, PHP 8.1, hosted on Siteground. We are changing to a SMTP server for our CIVICRM mail. Our mail provider wants us to use a TLS connection....
Margaret's user avatar
  • 121
1 vote
1 answer
21 views

How to troubleshoot broken link for mailing list subscription confirmation

we have routinely used the option for users to register for a mailing list via a mailing group. Also we automatically send out an Email for confirming the registration (double-opt-in). Unfortunately ...
mplh's user avatar
  • 121
0 votes
1 answer
23 views

Mailing only delivering to some contacts

When I send a mailing out it is only being delivered to I think around 50% of the contacts it should be. I am not receiving them despite being on the mailing list and others I have asked. However, ...
Sakura Singh Corke's user avatar
1 vote
1 answer
78 views

New Mailing error "SAVEPOINT civi_0 does not exist"

PATH(civicrm/a/#/mailing/new) When I input data, the system will save data, and after save, "SAVEPOINT civi_0 does not exist" appears in the message box on the right. I have installed the ...
Nick's user avatar
  • 41
2 votes
0 answers
21 views

CiviCRM adds Itemid parameter to a URL in scheduled reminders

Let's say we have a scheduled reminder that includes a URL example.com/more/page The civicrm_mailing_trackable_url table record has the correct example.com/more/page value in the url field. But, when ...
MtnPavlas's user avatar
  • 856
1 vote
1 answer
27 views

Is it possible to archive or delte old draft/unsent mailings?

We've been using an online version of civi (5.39.1 on a Drupal install) which has been great but after nearly a year we have almost 160 draft mailings that were never sent. I think the users who were ...
Jamie's user avatar
  • 39
2 votes
0 answers
36 views

PHP mail() not working with HTML messages in CiviCRM 5.68

After installing CiviCRM 5.68 if I try to send a mail formatted in HTML the mail is delivered with the name of the sender completely mispelled (e.g. [email protected] instead ...
Marco Mercinelli's user avatar
0 votes
0 answers
31 views

Mailing don't send after update to 5.68

Since i have updated to 5.68, mailing don't sent any mail... SMTP Test ok No error when test mail from mailing but no email receps.. Anyone life that?
nixit's user avatar
  • 1
1 vote
4 answers
145 views

What Bulk / Transactional Email Delivery Service do you use with CiviCRM? What is your experience like?

I know this isn't a typical stackexchange question - but where else would we have a discussion like this? Our journey with email delivery via CiviCRM has been interesting. First we were sending email ...
themak's user avatar
  • 3,451
0 votes
1 answer
57 views

Split a large mailing list into 2

I see the "Split Group" extension isn't available anymore. I have a group that I am mailing to that has 74,000 emails. My team would like to split this into 2 mailing lists due to how long ...
erin's user avatar
  • 271
1 vote
3 answers
234 views

Recipient loading failed in mailing after upgrade to 5.65.1

I am running Civicrm on Wordpress 6.3.1 and today I upgraded Civicrm from 5.58.1 to 5.65.1 successfully with no errors. Log output - [info] Running task: Finish core DB updates 5.65.1 I did notice ...
markd's user avatar
  • 71

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