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Questions tagged [civimail]

Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.

0 votes
2 answers
28 views

sent mails appear in the list of drafts

does anybody have the same conspicuity? Our finished and sent mails appear in the list of drafts and without the name of the sender. Why? And how do we change this? Regards, Regina
Regina Sommerfeld's user avatar
0 votes
0 answers
3 views

Do the mailer settings for batch size etc also apply to scheduled reminders?

I am trying to set up several Scheduled Reminders for event registrations. The amount of mails per reminder can be a few hundred. I was wondering if the mailer settings for batch size etc also apply ...
Richard van Oosterhout's user avatar
0 votes
1 answer
22 views

Send emails that were redirected to database?

For a little while during troubleshooting we enabled the outbound e-mail option "redirect to database". Now that troubleshooting is finished, we have changed the outbound email setting back ...
richardsplayground's user avatar
1 vote
0 answers
16 views

Mosaico three block columns, but only one with button

I am using the Mosaico block with three columns, with image, title, paragraph and button for each of them. I can disable image, title and button. But when I disable or enable, it will affect all three ...
Flying's user avatar
  • 2,333
0 votes
1 answer
16 views

Civimail keeps boucing

I am trying to setup civimail, but every time I send an email, everything bounces with the error message: "Failed to set sender: [email protected] [SMTP: Invalid response code ...
user15536's user avatar
0 votes
0 answers
12 views

Bounce handling: 'Track replies using VERP in Reply-To header'

The documentation here https://docs.civicrm.org/sysadmin/en/latest/setup/civimail/#bounce-processing says VERP can be disabled via the option Track replies using VERP in Reply-To header at Administer ...
commonpike's user avatar
  • 1,191
0 votes
1 answer
17 views

How to save civimail default parameters

I would like all our Civimail to have the following options, by default, when our users create a new mailing : Visibility : "users and admin". Currently, the default is "public" ...
stackexchange user's user avatar
1 vote
1 answer
35 views

Database size when attaching image in civimail

I just would like to make sure I have the correct understanding of what happens when adding an image or an attachment to a Civimail / mass mailing, let's say sent to 500 contacts. I have CKEditor5 ...
stackexchange user's user avatar
0 votes
0 answers
11 views

Fatal Error in logs due to invalid Mailing URLs

We've been seeing a lot of fatal errors like these in the Drupal logs: https://site-name.com/civicrm/mailing/url?f=3852&pia=7485065 https://site-name.com/civicrm/mailing/url?b=0996&uca=6849452 ...
jitendra - fuzion's user avatar
1 vote
1 answer
9 views

Civimail traditional full links showing

Occasionally we use the Email Send/Schedule by Civimail (traditional) function when we're mailing members in a group of more than 50. As with all 'mass mailings, we're obliged to include tokens for ...
Jamie's user avatar
  • 39
0 votes
0 answers
18 views

Absurd redirection resulting in "Could not find valid value for u" error

When a customer clicks on the optOutUrl in a mail we sent him, he is directed to https://mysite.com/civicrm/mailing/url/?u=20&qid=1868, but for some absurd reason, the web server redirects him to ...
Pierre François's user avatar
0 votes
1 answer
12 views

Can not update from field in CiviMail

A colleague is facing an unusual issue. The 'from' field in their email in CiviMail is hidden, displaying only a line instead of the actual field (see pic). As a result, they are unable to update the '...
Mike Wilson's user avatar
1 vote
0 answers
20 views

Sending mail through Microsoft 365

I successfully followed the documentation at https://docs.civicrm.org/sysadmin/en/latest/setup/oauth/#ms-exchange to add an OAuth token (Microsoft 365). At the end of the documentation, it says: "...
Carl Sigmond's user avatar
1 vote
1 answer
14 views

How to disable Mosaico templates?

After using Mosaico for some time, we have a list of templates. For traditional mailing and HTML-letters, we can go into civicrm/admin/messageTemplates?reset=1 and both delete or disable old templates....
Flying's user avatar
  • 2,333
0 votes
0 answers
25 views

Civimail: emails will neither save (draft) nor send test -- DB Error: Unknown Error

Finally have Civi 5.73.3 (Drupal 10) up and running. Was able to import contacts from another database, search for contacts, create a group and smart group, etc. But when I try to send create a ...
Tiffani Chin's user avatar

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