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DAVID LAKINS
KEY MULTIMEDIA
WEBSITE MEGATRENDS
KEY MULTIMEDIA
• Internet is a very different place than five years ago
• 75% of buying decisions are now made online
• Mobile devices are making it easier for consumers to
shop any time, anywhere
• According to Sagepay online spending topped £13bn
last Christmas
Times are changing!
KEY MULTIMEDIA
Now is the time to take a good
look at your online presence
KEY MULTIMEDIA
Megatrends for 2015 and Beyond
6Areas to
focus on
Website Performance
Better Search Results
Website Design & Usability
Importance of Content
Engagement, Calls to Action and Conversions
Social Media integration
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5
6
KEY MULTIMEDIA

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Website Performance
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Website Performance
Better Search Results
Website Design &
Usability
Importance of
Content
Engagement, Calls to
Action & Conversions
Social Media
Integration
KEY MULTIMEDIA
Website Performance
• Do you know how many people visit your website and
where they come from?
• Do you know what devices they use to view your site?
• Have you got specific goals for your website (sales,
email sign-ups, downloads or watching a video etc) ?
• What key metrics do you use to measure the
performance of your website?
• Do you regularly review your website’s performance
and its achievements against your goals?
• Do you know what Google really thinks about your
website?
KEY MULTIMEDIA
Web Performance Megatrends
• Your visitors expectations
just got higher
• Tolerance levels just got
lower
• First impressions count
• Site speed, page size, server
errors, and broken links all
make a difference
Loading . .
KEY MULTIMEDIA
Site Performance Impacts Revenues
Poor experience =
abandoned sessions
Repetitive poor
experiences = lost
customer for life
KEY MULTIMEDIA
Most web users expect a home page to load in ½ a second or less

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In the first quarter of 2015, 100 mobile retail sites saw over 279 million visits and $233 million in revenue, increases of 19% and 32% respectively from the fourth quarter of 2014. The mobile share of total online revenue remained at 28% despite the end of the holiday season. iOS devices accounted for 59% of smartphone traffic and 70% of tablet traffic, while the top five devices made up the majority of traffic on both smartphones and tablets.

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The Intel campaign aims to give consumers insight into the company by showing production and research processes with the slogan "You Are Intel". It will target young professionals aged 18-30 interested in technology across major social media platforms. Key performance indicators include website visits, Facebook page likes, and mobile app downloads. The campaign budget is 10% of Intel's revenue and will run for one year from May with social media ads 4 times a week and daily banner ads.

Performance Quick Wins
• For some websites,
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may actually be the
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the biggest impact on
organic traffic
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Your New Best Friends
Digital is 100% measurable
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Google Analytics Key Metrics
• Number of unique visitors
• Ratio of organic, referral & direct
• Bounce rates
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• Time on site
• Page speed
• Desktop vs Mobile use
• Goals met & Conversion rate
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Google Webmaster Tools
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– page speed
– page size
– server errors
– and broken links
• Suggest HTML improvements
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Website Performance
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Usability
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presence?
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environment
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Website Performance
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Website Performance
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KEY MULTIMEDIA
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Website Performance
Better Search Results
Website Design &
Usability
Importance of
Content
Engagement, Calls to
Action & Conversions
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viewing?
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• Conversion design is something that guides
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Before After
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Website Performance
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Website Design &
Usability
Importance of
Content
Engagement, Calls to
Action & Conversions
Social Media
Integration
Using Social Media with your Website
• How well is your social media use aligned with your
content and search engine strategy?
• Have you chosen your social media tools based on
what your target customers are using?
• Do you know when the best time to tweet or post a
message for maximum engagement?
• How do you measure the effectiveness of your social
media use?
KEY MULTIMEDIA
Social Media Megatrends
• Imagery & video are driving social media use
• Social media is increasingly being recognised
for its income-generating potential
• All major social media platforms offer paid
advertising
• Social media provides trust and authority
signals to search engines e.g. Google+
KEY MULTIMEDIA

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• You now have the
ability to reach out
and communicate
on a personal level
with your target
audience on a daily
basis
Social Media = Game Changer
KEY MULTIMEDIA
• Increase exposure
• Increase traffic
• Develop loyal following
• Generate leads
• Provide outstanding customer
service
• Grow business partnerships
• Reduce marketing expenses
• Improve sales
Benefits of Social Media
KEY MULTIMEDIA
Benefits
Facebook
Twitter
YouTube LinkedIn
Google+
Pinterest Instagram
Snapchat
StumbleUpon Digg
Slideshare
Popular Social Media Sites
KEY MULTIMEDIA
• Social media needs to be integrated and work hand-
in-hand with all your other marketing and PR
initiatives
• Encourage engagement and interaction
• At a basic level ensure your website, blog and email
newsletter include social “share” buttons for people
to easily share your content on ALL their social
networks.
Sharing is Caring
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Superfast mega trends dorset jan 2015

  • 1. DAVID LAKINS KEY MULTIMEDIA WEBSITE MEGATRENDS KEY MULTIMEDIA
  • 2. • Internet is a very different place than five years ago • 75% of buying decisions are now made online • Mobile devices are making it easier for consumers to shop any time, anywhere • According to Sagepay online spending topped £13bn last Christmas Times are changing! KEY MULTIMEDIA
  • 3. Now is the time to take a good look at your online presence KEY MULTIMEDIA
  • 4. Megatrends for 2015 and Beyond 6Areas to focus on Website Performance Better Search Results Website Design & Usability Importance of Content Engagement, Calls to Action and Conversions Social Media integration 1 2 3 4 5 6 KEY MULTIMEDIA
  • 5. Website Performance 0 1 2 3 4 5 6 7 8 Website Performance Better Search Results Website Design & Usability Importance of Content Engagement, Calls to Action & Conversions Social Media Integration KEY MULTIMEDIA
  • 6. Website Performance • Do you know how many people visit your website and where they come from? • Do you know what devices they use to view your site? • Have you got specific goals for your website (sales, email sign-ups, downloads or watching a video etc) ? • What key metrics do you use to measure the performance of your website? • Do you regularly review your website’s performance and its achievements against your goals? • Do you know what Google really thinks about your website? KEY MULTIMEDIA
  • 7. Web Performance Megatrends • Your visitors expectations just got higher • Tolerance levels just got lower • First impressions count • Site speed, page size, server errors, and broken links all make a difference Loading . . KEY MULTIMEDIA
  • 8. Site Performance Impacts Revenues Poor experience = abandoned sessions Repetitive poor experiences = lost customer for life KEY MULTIMEDIA Most web users expect a home page to load in ½ a second or less
  • 9. Performance Quick Wins • For some websites, improving performance may actually be the optimisation that has the biggest impact on organic traffic e.g. compressing images, fixing broken links and 404 errors KEY MULTIMEDIA
  • 10. Your New Best Friends Digital is 100% measurable If you can measure it – you can manage it! KEY MULTIMEDIA
  • 11. Google Analytics Key Metrics • Number of unique visitors • Ratio of organic, referral & direct • Bounce rates • PPC vs Organic • Time on site • Page speed • Desktop vs Mobile use • Goals met & Conversion rate KEY MULTIMEDIA
  • 12. Google Webmaster Tools • Identify performance issues such as:- – page speed – page size – server errors – and broken links • Suggest HTML improvements • Shows who links to you, search engine position and click through rates (CTR) KEY MULTIMEDIA
  • 13. Enhancing Your Search Presence 0 1 2 3 4 5 6 7 8 Website Performance Better Search Results Website Design & Usability Importance of Content Engagement, Calls to Action & Conversions Social Media Integration KEY MULTIMEDIA
  • 14. Enhancing Your Search Presence • Are you aware of how your website appears in the search results – on desktop; on a smartphone; logged in to Google or not logged in? • Are you still focusing your SEO on ranking for specific keywords? • What is semantic web and how does it impact on your online presence? • Have you checked to see if the performance of your website is affecting your search results? • Do you know who is linking to your website? • Are you using sitemaps, rich snippets and additional tagging? KEY MULTIMEDIA
  • 15. SEO Megatrends • Search is constantly changing • Mobile search & wearable technology • Local search • Personalised search / logged in to Google • Less about keywords • Knowledge Graph & Semantic search (understanding meaning & intent) • Paid Advertising – Adwords / PPC • Enhanced search results • Google is trying to keep us within its search environment • Recently Google started penalising sites in mobile search results for NOT being mobile friendly KEY MULTIMEDIA
  • 17. Classic SEO page 1 result KEY MULTIMEDIA
  • 18. FUTURE OF SEO The future of competitiveness in search is based on your ability to differentiate. KEY MULTIMEDIA
  • 19. SEO - Change of Mindset Away from keyword stuffing and page 1 ranking to …. ….providing high-quality and very relevant content that your targeted audiences will actually read or use …. connecting and building relationships through your content KEY MULTIMEDIA
  • 20. Change of Mindset • Titles & Meta Descriptions still matter – but really as a display factor and how they encourage your target audience to click through KEY MULTIMEDIA
  • 21. Customer Buying Decisions • Customers can start the buying journey from any point – Search, social, YouTube, forums, magazine, product review, recommendations.
  • 22. Website Design & Usability KEY MULTIMEDIA 0 1 2 3 4 5 6 7 8 Website Performance Better Search Results Website Design & Usability Importance of Content Engagement, Calls to Action & Conversions Social Media Integration
  • 23. Website Design & Usability • Does every page of your website work on both tablets and mobile phones? • Is the design, layout and organisation of the site professional and consistent across all devices • How easy is it for your visitors to scan your pages for important information? • Is your navigation clear and well organised? • Do you offer a rich online experience when compared to your competitors? • Are you using any of the latest trends in web design e.g. infinite scrolling pages, parallax designs? • Do you test how different layouts and styling can impact on your websites performance? KEY MULTIMEDIA
  • 24. Web Design Megatrends • Impact of mobiles • Lots of different screens sizes • Click vs touch & swipe • Large imagery & less is more • Beautiful typography • Parallax scrolling site • Responsive design • User experience matters more than ever KEY MULTIMEDIA
  • 26. Mobility changes everything KEY MULTIMEDIA People need an excuse to fire up a laptop. The sofa is where your business case for a mobile strategy exists. 60% of desktop search starts on a mobile device
  • 27. • Design – adapting designs to a smaller screen • Development – not all devices work the same • Navigation – touchscreen navigation changes the way we use the web • Content – mobile users want accessible content, faster, simple, without the distortion of elements Mobility Means … KEY MULTIMEDIA
  • 29. Key Take Away Points • Build mobile into your website strategy • It’s all about the user experience – particularly on mobiles KEY MULTIMEDIA
  • 30. Importance of Content KEY MULTIMEDIA 0 1 2 3 4 5 6 7 8 Website Performance Better Search Results Website Design & Usability Importance of Content Engagement, Calls to Action & Conversions Social Media Integration
  • 31. Importance of Content • How well do you know your audience? • Have you got a story to tell? • Do you have a content strategy? • How regularly are you creating content and how well is it shared? • What different types of content are you creating and distributing? Articles, downloads, email newsletters, videos, infographics, expert documents? KEY MULTIMEDIA
  • 32. Content Megatrends • Content and story-telling is King • Content presentation matters • Established content publishers – newspapers and news sites e.g. BBC, Sky • Highly targeted & shareable content – Buzzfeed – the king of the viral content space • Individuals are emerging as content producers with their own business models KEY MULTIMEDIA
  • 34. • Content drives visitors • People like fresh content • Search engines like fresh content • More content means more tickets in the online lottery Importance of Content KEY MULTIMEDIA
  • 35. Different Types of Content Articles Reports Interviews White Papers Videos Infographics KEY MULTIMEDIA
  • 36. Video Speaks Louder Than Words • Video is used to animate a site but increasingly used to replace explanatory text which takes time to read • Videos are also easily shared on social networks KEY MULTIMEDIA
  • 37. Build Useful, Link-Worthy Pages • Great web pages are those that :- – fulfil a compelling value proposition – position you as an expert – solve a problem for their users – or add something of value in a unique way • You can get a long way by:- – making your pages as useful as possible – and by finding the most visually pleasing medium to tell a story – creating linkable assets enhance your search rankings KEY MULTIMEDIA
  • 39. Engagement, Calls to Action & Conversions KEY MULTIMEDIA 0 1 2 3 4 5 6 7 8 Website Performance Better Search Results Website Design & Usability Importance of Content Engagement, Calls to Action & Conversions Social Media Integration
  • 40. Engagement, Calls to Action & Conversions • Is the purpose of your website and the critical actions you want your visitors to take clear within 5 seconds of viewing? • Do you have a primary call to action on every page of your website? • How do you measure conversions on your website and social media and do you have a monetary value for each one? • How easy is it for me to find your contact information or place an order? • Are your online forms only asking for the essential information you need to respond? KEY MULTIMEDIA
  • 41. • Conversion design is something that guides the visitor towards completing that one specific action, using persuasive design and psychological triggers to turn them in to customers. Design for Conversions KEY MULTIMEDIA
  • 42. • Establish a goal for each page and measure it! • Analyse your audience and exceed expectations • The art of persuasion, language and colour is so important in the use of selling! Design for Conversions KEY MULTIMEDIA
  • 43. Improving Call to Action Language KEY MULTIMEDIA Before After Sign up Get your Free account Click here Want to know more? Buy now Buy online for £19.95 Watch video Take the 2 minute tour
  • 46. Using Social Media with your website KEY MULTIMEDIA 0 1 2 3 4 5 6 7 8 Website Performance Better Search Results Website Design & Usability Importance of Content Engagement, Calls to Action & Conversions Social Media Integration
  • 47. Using Social Media with your Website • How well is your social media use aligned with your content and search engine strategy? • Have you chosen your social media tools based on what your target customers are using? • Do you know when the best time to tweet or post a message for maximum engagement? • How do you measure the effectiveness of your social media use? KEY MULTIMEDIA
  • 48. Social Media Megatrends • Imagery & video are driving social media use • Social media is increasingly being recognised for its income-generating potential • All major social media platforms offer paid advertising • Social media provides trust and authority signals to search engines e.g. Google+ KEY MULTIMEDIA
  • 49. • You now have the ability to reach out and communicate on a personal level with your target audience on a daily basis Social Media = Game Changer KEY MULTIMEDIA
  • 50. • Increase exposure • Increase traffic • Develop loyal following • Generate leads • Provide outstanding customer service • Grow business partnerships • Reduce marketing expenses • Improve sales Benefits of Social Media KEY MULTIMEDIA Benefits
  • 51. Facebook Twitter YouTube LinkedIn Google+ Pinterest Instagram Snapchat StumbleUpon Digg Slideshare Popular Social Media Sites KEY MULTIMEDIA
  • 52. • Social media needs to be integrated and work hand- in-hand with all your other marketing and PR initiatives • Encourage engagement and interaction • At a basic level ensure your website, blog and email newsletter include social “share” buttons for people to easily share your content on ALL their social networks. Sharing is Caring KEY MULTIMEDIA
  • 54. DAVID LAKINS KEY MULTIMEDIA WEBSITE MEGATRENDS KEY MULTIMEDIA