This document discusses trends in information technology (IT) for 2009, with a focus on how the economic crisis has impacted IT budgets and strategies. It notes that IT budgets are decreasing significantly due to cost-cutting pressures. As a result, there is increased focus on IT governance and portfolio management to optimize investments and shift spending to more discretionary areas. The role of the Chief Information Officer (CIO) is becoming more important to ensure better management of IT assets, sourcing, and strategic alignment of IT with business goals.
Capgemini Consulting Business & Information Strategy OverviewRobert Morsch
This document provides an overview of Business and Information Strategy (BIS) from Capgemini Consulting. It discusses (1) the need for business and IT to be aligned and transform together due to changes in technology and business trends, (2) an approach to IT management focused on 5 key levers including governance, competencies, and infrastructure, and (3) BIS offerings ranging from developing an innovation vision to managing large-scale concurrent business and IT transformations.
This document discusses IBM's vision for smarter computing through the integration of big data, optimized systems, and cloud computing. It highlights how companies are leveraging large volumes of data and analytics to gain business insights. IBM focuses on improving storage efficiency and management to help clients meet service levels while reducing costs in the face of rapidly growing data. Solid state disks are presented as a way to address the performance and capacity challenges of magnetic disks for storing large amounts of data.
The document summarizes a cloud computing summit that took place in 2011. It includes the agenda for presentations on cloud computing from various speakers, including John Suffolk, the former CIO of the UK Government. Suffolk's presentation discussed how technology is advancing rapidly, outpacing many organizations, and suggested governments need to transform public services through approaches like outsourcing, shared services, and moving to a common infrastructure and cloud computing to address challenges like duplication and reduce costs.
The document discusses several topics related to security:
1) It notes that security is difficult because no system can be 100% secure, it's hard to prove good security, and good and bad security can appear the same.
2) It outlines challenges like balancing usability and security, and securing many different assets like people, equipment, networks, and data.
3) It discusses trends that will impact security like the growth of wireless broadband and mobile devices, as well as increasing technical complexity.
Green IT - a Marketing Term or Sustainable Business, part 1MatsBerglind
The ICT industry is accountable for 2% of the global CO2 emissions. But can IT be an enabler to reduce the remaining 98%? This theme session presents case studies showing that it is possible, with the help of modern IT tools, to improve efficiency, track origin of raw material and help reduce the environmental impact.
Outsourcing from a strategic management perspective by friedrich blase and da...David Cunningham
1) IT outsourcing from a strategic perspective requires assessing opportunities, designing solutions, selecting vendors, and managing the transition to allow lawyers to work more effectively and efficiently.
2) Historically, law firms outsourced some IT functions like data processing to service bureaus before insourcing most IT. Rising costs are now causing firms to reconsider outsourcing some services again to improve performance over just reducing costs.
3) Common IT functions considered for outsourcing include help desk, network and data center management, email hosting, and disaster recovery. Outsourcing is a strategic issue that can impact overall firm performance, not just costs.
This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Cloud Computing: da curiosidade para casos reaissoudW
The document discusses how cloud computing is becoming an increasingly important technology trend. It summarizes how standardization, automation, and self-service have changed other industries by making them more efficient. Cloud computing relies on these same principles of industrialization to deliver IT services in a standardized, automated, and self-service manner. This enables benefits like lower costs, improved efficiency, and increased flexibility for both IT organizations and business users. The trends driving greater adoption of cloud include factors like virtualization, infrastructure utilization, and cost reduction. Both IT and business users are attracted to cloud computing but for different reasons - IT sees benefits around efficiency and control while business users value the simplified, self-service experience and new capabilities cloud enables.
Cloud Computing: da curiosidade para casos reaissoudW
This document discusses trends in cloud computing and its benefits. It defines cloud as a new consumption and delivery model for IT services that relies on industrialization of delivery. Cloud computing enables benefits like self-service, flexibility, cost savings, and increased visibility through combining virtualization, standardization, automation, and self-service. It can be deployed privately within an enterprise, as a public cloud model over the internet, or as a hybrid model. Cloud provides a range of service models from infrastructure to applications.
The document summarizes a marketing plan for a new exercise product called the Diesel-Flex. It describes the product, target demographics, marketing strategy, budget, pricing over the product life cycle, competitors, distribution channels, logo, slogan, and spokesperson. The plan aims to introduce the Diesel-Flex as an innovative way to exercise that is fun and entertaining for customers.
This document summarizes a presentation about using Twitter for business purposes. The presentation discusses Twitter statistics and demographics, business cases for Twitter, setting goals for Twitter use, best practices for building followers and branding, tools for adding value to conversations, the impact of retweets, and whether Twitter is better for marketing, PR, or customer service. It also notes that Twitter is now in the top 100 websites and compares using Twitter to prospects versus focus groups.
Children's Services Council of Broward County October 2014 Council Meetingcscbroward
The Monthly Council Meeting of the Community Services Council of Broward County took place on October 16, 2014. Topics discussed included approving previous meeting minutes and cancelling the December meeting, receiving reports from the President/CEO and CPO on new grants and program adjustments, and committees providing updates on agency capacity and special needs programs. The meeting concluded with public comments, a roundtable discussion, and distribution of information items.
The document is a presentation from Galit Fein of STKI on IT management trends for 2008. The presentation covers 4 topics: 1) IT management and client support strategies, 2) QA strategies, 3) sourcing and HR strategies, and 4) web trends in 2008. It introduces STKI's model for IT management in 2008 which focuses on improved support, quality assurance, outsourcing, and leverage of web technologies.
Laurel Papworth's presentation to the Department of Broadband, Communication and Digital Economy (DBCDE) on The Future of the Social Economy, the issues and solutions as politics prepares to become a platform for peer to peer government.
This document discusses companies that are at war with their customers by creating anti-public relations campaigns and facing major backlash on social media from the public and their own staff. It warns that companies should not look behind them and ignore growing dissent from stakeholders on social platforms.
The document discusses innovation and change in technology. It covers topics like resilience, the impact of cheap technology, virtual worlds like Second Life, and how search engines and social computing are changing how people access and share information. It provides examples of technologies and trends from 2007-2008 that were transforming how people use the internet.
2009 Summit Presenation on enterprise applications, Analytics and KMEinat Shimoni
The document discusses trends in enterprise applications, knowledge management, business intelligence, and other technologies. It covers the following key points:
1) In a time of economic recession, IT projects face tighter budgets and scrutiny, focusing on low-risk projects with quick paybacks. New models like SaaS are gaining traction.
2) Major trends include the rise of SaaS and open source software. SaaS provides savings through a multi-tenant architecture but faces challenges in Israel related to data sovereignty and local support. Open source is gaining acceptance but requires available expertise.
3) CRM is shifting focus from transactions to customer interactions and experience. Analytical CRM and reducing contact center costs remain top
This presentation contains trends and analysis of Officeof the CIO areas (PPM, Demand mng, IT Governance methodologies & tools), Outsourcing decisions, and Mobile strategies.
This presentation contains trends and analysis of Officeof the CIO areas (PPM, Demand mng, IT Governance methodologies & tools), Outsourcing decisions, and Mobile strategies.
Creating A Necessary Dependence - IT Business Alignmentgmwhitfield
The document discusses IT business alignment and how creating dependence between IT and business leaders is necessary to achieve alignment. It outlines challenges to alignment like focusing only on how IT aligns to business, a lack of tools to measure maturity, and traditional technology-focused solutions. The document proposes an IT2x framework that takes a process-centric approach involving both IT and business to identify projects supporting business goals. This framework aims to eliminate waste, allow more budget for innovation, and provide metrics to improve efficiency and alignment through a shared understanding of goals.
CRM Trends: From Multi Channels to Cross ChannelsEinat Shimoni
The document discusses trends in customer relationship management (CRM) from 2009. It notes that CRM is shifting from transactions to interactions and customer experience management. As customers use multiple channels to engage with companies, there is a need for organizations to adopt a holistic multi-channel CRM strategy rather than managing channels separately. However, many companies are not analyzing customer interactions across channels or taking a unified view of the customer experience. Social media is also transforming customers into more vocal participants in conversations about brands and products. The key is for companies to maximize the customer experience through a collaborative, cross-channel approach.
1) The document discusses emerging trends in enterprise applications for 2009, including a greater focus on cost-cutting, easier integration of applications, and new consumption models like cloud/SaaS.
2) Key application areas that will be important in 2009 include BPM, collaborative CRM, financial BI, and tools that support innovation.
3) New application models like software as a service (SaaS) and "mashups" that combine multiple applications and services will become more prevalent, enabling more customized solutions.
Hari Sarma has over 30 years of experience in the automotive and IT industries. His long term career goal is to become a CIO or senior management. In the mid term, he aims to become a Director of Business Intelligence Centers of Excellence. In the short term, his goal is to take on a role as Group Sustainability/Program Manager. Currently, he is an IT Application Sustainability Manager.
Learn how cloud companies are keepin' it saasy with small- and medium-sized businesses. We're going to discuss:
• The unique challenges of cloud marketing
• What successful companies are doing to reach SMB tech buyers
• What SMB IT professionals are saying about the Cloud
Why? Because Spiceworks has worked with leading Cloud vendors (from startups to the Fortune 500) to help them develop, launch, and promote their cloud products to millions of tech buyers....and now we would like to share what we have learned with you!
2015 12-01 digital transformation in industrial automation sanitizedThorsten Schroeer
1. The document discusses digital transformation in manufacturing, providing examples of current initiatives and trends like Industry 4.0, IoT, cloud computing, mobile, analytics, and security.
2. It notes that digital transformation is driving changes in business models, moving companies from product manufacturers to service providers paid based on usage.
3. The document argues that companies must develop digital strategies across their factories, products, supply chains, and partnerships to remain competitive in the digital era.
Complimentary report on the current needs of CIOs BMAJCHER
Ahead of the Corporate IT Exchange 2012, we asked participants what the factors and main trends influencing their IT function are and what types of solutions providers could help them deliver on their IT and business priorities. The results are shown in an easy to digest visual presentation
Nagios Conference 2011 - Christian Mies - German Health Insurance Company Ref...Nagios
Christian Mies' presentation on a reference story for a German Health Insurance Company. The presentation was given during the Nagios World Conference North America held Sept 27-29th, 2011 in Saint Paul, MN. For more information on the conference (including photos and videos), visit: http://go.nagios.com/nwcna
Strategic Information management survey results presentation 2011. Contents:
1. Top ten IT management concerns
2. Trends in business & IT
3. CIO trends and developments
The government has published a cloud computing strategy that outlines the kinds of cloud services that could be offered and how a government cloud platform might work. The strategy recommends limited use of private cloud, use of public cloud subject to criteria, and use of community cloud where public cloud is not suitable. However, the strategy is missing some key details like a cloud store, readiness criteria, a framework for public vs community cloud assessment, and details on service provisioning and data management.
The document discusses trends in enterprise applications and technologies. It covers topics like software as a service (SaaS), open source software, cloud computing, mashups, and customer relationship management (CRM). Regarding CRM, it notes that CRM will focus more on interactions and conversations than transactions, in order to improve customer experience and competitive differentiation. It also mentions an upcoming STKI round table on CRM in June 2009.
Enterprise applications, Web & Analytics trends 2012Einat Shimoni
The document summarizes trends in enterprise applications presented at the STKI Summit 2012. Some of the main trends discussed include increased use of mobile, social, big data/analytics and cloud technologies. Over 50% of enterprises are using SaaS delivery models for some applications. Open source application usage remains low in Israel. Context-based services that adapt to user location and activities are emerging. Voice interfaces are becoming more common. The CMO is an increasingly important customer for applications as companies focus more on customer experience. Social CRM allows companies to listen to customers and engage on social media. Microsoft Dynamics is a popular platform for CRM solutions in Israel with many system integrators offering customized solutions.
Power consumption really matters to the bottom line. Forty percent of enterprises report ROI for green IT initiatives in just one year. You can significantly lower the enviornmental impact of your telephone infrastructure by using unified communications principles and replacing older equipment with new equipment that uses fewer watts, lowers power consumption, and have a smaller carbon footprint. You can reap direct financial savings, easily meet regulatory requirements and improve your corporate brand image.
Bwcon technologies and innovations for baden württemberg in dialog at ibm apr...Friedel Jonker
This document discusses IBM's SmartCloud Engage offering and how it can help companies collaborate more effectively with customers. It provides an overview of SmartCloud Engage capabilities like file sharing, activity management, and web meetings. Examples are given of how these tools can be used to improve customer collaboration. Implementation services available from IBM business partners are also briefly addressed.
STKI Israeli Market Study 2023 corrected forecast 2023_24 v3.pdfDr. Jimmy Schwarzkopf
The document appears to be a presentation from STKI IT Knowledge Integrators on the state of Israel's economy and IT market following the outbreak of war in October 2023. It includes data and forecasts from various sources on how the war has negatively impacted Israel's GDP, business activity, and key industries. The original forecast predicted growth in Israel's IT market from 2018-2024, but the forecast has been corrected downward due to the unforeseen economic damage from the war, with the IT market now expected to decline in 2023 and 2024 compared to 2022 levels.
The document describes STKI, an IT market research and strategic analyst firm based in Israel. Over its 31 years in business, STKI has established relationships with major IT organizations and vendors through thousands of annual interviews. STKI uses an equilibrium model to analyze both what users purchase from vendors and what vendors sell, in order to determine the overall Israeli IT market size. The company provides research reports, briefings, and workshops to clients on topics like technology trends, industry surveys, and vendor positioning.
This document is a presentation by STKI IT Knowledge Integrators on their 2023 Israel IT Market Study. It provides information on STKI's methodology, which uses an equilibrium model to calculate the IT market size based on interviews with both technology users and vendors. It outlines the types of research and services STKI provides on topics like IT trends, budgets, forecasts, and vendor positioning. The presentation also includes sections on the Israeli economy, changing business environment, and factors impacting the CIO role. Slides are included on Israeli company statistics and examples of STKI's vendor positioning analysis.
This document discusses communication and collaboration in product-led organizations. It covers topics like internal collaboration, collaboration challenges, collaboration tools, and collaboration overload. It also discusses the human factors of product-led organizations like empowering teams, keeping people interested and informed, and addressing issues like the great resignation and quiet quitting. The overall document provides insights into improving collaboration and communication in product-led companies.
The document discusses the evolution of the Office of the Chief Information Officer (OCIO) role over time. It describes how the OCIO started as an "order taker" for IT in the 1990s (OCIO v1). In the 2000s, the OCIO was established to better align IT with business needs (OCIO v2). Later, business relationship managers (BRMs) were introduced to improve customer experience but acted as bottlenecks (2017-2022). The document argues for a product-led organization where product teams are empowered and the OCIO acts as an enabler by providing resources and skills to product managers based on product success metrics.
This document discusses platform teams and platform engineering. It introduces platform products as products that can be easily used by other teams to focus on business problems while maintaining standards. Platform engineering is defined as designing and building toolchains and workflows that enable self-service capabilities for other teams. Platform products have functionality above the surface that developers see, and infrastructure components below the surface. Integration platforms, SRE, SASE, storage and backup tools, and micro frontends are discussed as examples of platform products.
This document discusses transitioning from a project-led organization to a product-led organization. It notes that while many companies have tried approaches like agile, digital transformation and design thinking, software projects still often fail to deliver user satisfaction. It advocates empowering product teams to own the entire product lifecycle and giving them autonomy to solve problems, rather than managing software development as a series of projects. This approach mirrors how successful startups operate and can help deliver better customer outcomes.
This document discusses transforming from data projects to data products. It outlines how companies can adopt a product mindset and focus on creating data products that solve specific customer problems. Key aspects include defining data product teams led by data product managers, adopting a product mindset of focusing on outcomes rather than outputs, and using storytelling to communicate insights from data products. The presentation argues that treating data as a product can create competitive advantages and that every company may need to become a data science company in the future.
This document discusses product discovery and the importance of making the process data-driven. It recommends gathering customer data from various sources, analyzing the customer experience, and using product analytics tools to obtain both quantitative and qualitative insights. This will help ensure ideas are validated with real customers before significant development work begins. The goal is to learn fast through discovery while still releasing products with confidence.
The document discusses content from STKI, an IT knowledge integration company, including information about their new website and content examples. It covers topics like digital disruption, the four industrial revolutions, predictions for 2023 in Israel, and how every company will need to become a software company. Across multiple pages, it provides definitions, predictions, recommendations, and perspectives on challenges and opportunities brought about by digital transformation and the fourth industrial revolution.
The document is a slide deck from STKI, an Israeli market research and strategic analyst firm, discussing the impact of global events on IT budgets in Israel in 2022-2024. It notes that while IT budget increases were forecasted to be large in 2022, events like the war in Ukraine, inflation, interest rate hikes, and political instability have changed the outlook. IT budgets in Israel are still expected to rise 12-13% in 2022 but forecasts beyond that are difficult given uncertainties. Digital transformation alone is no longer sufficient - companies must undergo smart business transformations to deliver personalized, data-driven experiences to customers.
This document appears to be from an annual IT market study presentation by STKI IT Knowledge Integrators. It includes an agenda for the presentation covering the 2022 IT market study results, enterprise budgets, economic forecasting signals, top vendors, and a post-COVID world. The presentation contains many slides with graphs, charts, and text analyzing the Israeli IT market and global economic conditions. It discusses challenges in forecasting 2023-2024 given various political and economic uncertainties globally and in Israel.
The document provides information about STKI IT Knowledge Integrators, a market research and strategic analyst firm in Israel. It includes pages describing STKI's services, methodology, research focus areas, and client base. STKI conducts original research through face-to-face interviews and surveys of both technology users and vendors to establish an equilibrium model of the Israeli IT market. The document contains sample slides of the type of data and positioning analyses STKI provides to clients.
This document provides an overview of the 2022 STKI IT Knowledge Integrators summit. It discusses how global events have impacted the previously optimistic outlook for IT budgets in 2022, noting issues like rising inflation, economic recession, war in Ukraine, and layoffs in the tech sector. However, it predicts that Israeli IT budgets will still rise 12-13% in 2022. It also covers STKI's services, research methodology, vendor positioning approach, and includes data about Israel's population, mobile/internet usage, and 5G penetration.
Recommended for CIOs and Applications Managers
In this session we will discuss how next generation business applications enable the
creation of much needed hyper-personalized experiences for customers and employees.
Center Office is a new delivery model that is emerging in response to the need to deliver
end to end hyper-personalized solutions that improve on older enterprise (legacy)
applications. Center Office relies on technologies such as APIs, microservices and
Hyperautomation (next level of automation that meshes AI tools with RPA,, enabling
scaling for complex business processes).
How do we manage employees' experiences as well as preserve talent and create
collaborative workplaces for teams? which new skills are needed? what will the
workforce of the future look like? Which new tools are needed for HR (employee well-
being)?
Recommended for CDOs and all Data & Analytics Managers
The past 2 years have had a huge impact on organizations journeys to become data driven. Existing data architectures were disrupted; rigid structures and processes were questioned, and many data strategies were re-written.
On the one hand, the global pandemic emphasized the need for organizations to raise the bar, implement strategies, improve data literacy and culture, increase investments in data and analytics, and explore AI opportunities.
On the other, it also presented new challenges such as: the war for data talent and the wide literacy gap. Inadequate structures as well as outdated processes were exposed. Major changes in the data landscape (Data Fabric, Data Mesh, Transition to Data Clouds) will further disrupt existing data architectures and enhance the need for a new adaptive architecture and organization.
Recommended for CTOs, architects, IT Managers
COVID-19 has emphasized the fact that business agility and hence technology agility are the most if not the only factors for business success. However, technology agility in most IT departments is not the “strongest muscle”. Technology adoption of Cloud, Devops, Integration, Low-Code and Zero Trust are affecting all IT departments and even the entire organization. New
processes and relationships between the various branches of the IT department should emerge, forsaking old habits and technologies. New technologies and roles\responsibilities are taking their place.
Recommended for CXOs and all IT Managers
If COVID-19 has demonstrated anything it is that organizations can no longer rely on traditional long-term strategic direction-setting, in order to succeed and grow. Today, organizations need to be able to quickly identify changes and respond with speed.
Adaptive enterprises have the technical and organizational agility to do this. In this session, we will present the organizational structure, technologies and concepts that make up an adaptive organization and discuss topics such as: Concierge hyper-personalization services; Personalized (PBC) Business Capabilities; adaptive organizational structure; Centers of Excellence; center office; hyper-automation and data centric organizations.
STKI Israeli it market study 2021 revised V2 2 2 slides per page Dr. Jimmy Schwarzkopf
The document discusses the findings of an Israeli IT market study conducted by STKI in 2021. It notes that COVID-19 accelerated changes in how IT services are delivered to satisfy new delivery scenarios. The study analyzed trends like the remote-first, data, and passion economies that emerged from the pandemic. The key finding is that the most enduring impact of COVID-19 will be as an "implementation accelerant", forcing faster implementations of technologies to deliver value immediately. The document provides background on STKI and outlines the methodology used in the 2021 market study.
Guide to Obtaining a Money Changer License in SingaporeEnterslice
Obtaining a Money Changer License in Singapore involves thorough preparation and adherence to regulatory guidelines. Applicants must submit a detailed business plan, demonstrate financial stability, and fulfill stringent anti-money laundering requirements. The Monetary Authority of Singapore (MAS) carefully evaluates each application to ensure compliance with regulatory standards before granting the license.
More Information:- https://enterslice.com/sg/money-changer-license-in-singapore
Game Product Manager VS Product Manager.pdfshohreesmaili1
Hi guys!
To do the first things first, I have to introduce myself and my background, and we need an explanation for the reason and incentive behind this summary presentation and the series of articles that may follow for more details. I am a game designer with a focus on economy design. After some years of working in game design, I felt the most inspiring thing for me is seeing an increase in a graph (of course, not the churn graph). The combination of this with a focus on features and their results and the needs of the game led me toward becoming a product manager.
At first, I started reading about product managers' roles, responsibilities, daily routines, and most importantly, the methods they use for fulfilling their responsibilities. Initially, I tried to implement these methods in our structure, but the deeper I delved into gaming product management, the more methods I found that needed to change to achieve the best results. After some time, I realized that having knowledge of how product managers in application products operate is necessary but not sufficient to call oneself a game product manager.
Of course, they invented the wheel, special thanks to them, but the fact is that we do not have a car; we have bicycles or airplanes! So, the same wheel does not work for us! In this series of articles, I want to describe how things are different when playing the role of a PM or GPM, what you need to know, and what are not our primary challenges. How to become a GPM after discussing the pros and cons of being a PM or GPM. If you are going to choose between one of them, you can stop reading this and choose PM! But if you are passionate about becoming a GPM, I suggest you read these, then take a deep breath, make your final decision, take your sword, and be ready to face dragons, without knowing how to use the sword!
Local SEO Strategies: Dominate Local Search with Effective SEO TacticsWoospers
Local SEO has grown in importance in today's digital environment for companies trying to draw clients from their target region. If you want to take your local SEO to the next level, work with Woosper to maximize the potential of your online presence.
Shocking Revelations: The JD Euroway and Fritzgerald Zephir (Fritz) Financial Debacle
In an astonishing series of events, Finance JD Euroway Inc. and its CEO Fritzgerald Zephir (Fritz) find themselves embroiled in a high-stakes legal battle, accused of orchestrating a fraudulent investment scheme. The allegations, which have not yet been proven in court, detail a complex web of deceit and financial misconduct that has left investors in turmoil.
A Complex Financial Web
Finance JD Euroway Inc. (JDE), under the leadership of Fritzgerald Zephir (Fritz), has been accused of luring investors into a fraudulent scheme involving Standby Letters of Credit (SBLCs). According to the plaintiffs, JDE promised extraordinary returns on investments, convincing them to deposit substantial funds into JDE-controlled accounts under false pretenses.
Promises of High Returns
The case details how investors were enticed by Zephir's promises of high returns and secure investments. In one instance, an investor forwarded USD $1.2 million to JDE, assured by Zephir of a guaranteed 10% monthly return. Similarly, another investor was persuaded to deposit USD $10 million in escrow for what was purported to be a lucrative investment opportunity.
The Alleged Fraud
The plaintiffs assert that these investments were never intended to generate returns. Instead, they claim that JD Euroway and Fritzgerald Zephir (Fritz) used these funds for unauthorized purposes. Zephir is accused of providing fraudulent SWIFT receipts and false insurance documents to create an illusion of legitimacy. For example, the insurance for one investor's escrow funds was supposedly backed by Timber Creek Surety Inc., which later confirmed the insurance certificate was fraudulent.
Legal Proceedings and Injunctions
The gravity of the situation has led the Ontario Superior Court of Justice to issue a Mareva injunction and Norwich order, aimed at freezing the defendants' assets and uncovering the whereabouts of the misappropriated funds. Justice John Callaghan, in his endorsement, highlighted the plaintiffs' strong prima facie case of fraud and the necessity to prevent further dissipation of assets.
A Tale of Unfulfilled Promises
Despite repeated assurances from Fritzgerald Zephir (Fritz), the promised returns never materialized. Investors experienced continuous delays and excuses, with Zephir often citing issues such as pending bank confirmations and internal reviews. By May 2024, it became clear that the funds were not forthcoming, prompting the plaintiffs to take legal action.
Travel Tech Pitch Deck | ByeByeCity,com - Short Breaks Discovery & Booking Pl...Rajesh Math
ByeByeCity.com is a platform where users can discover and book short breaks by using the only web booking engine in India which uses advanced algorithms to sell Non-Standardised Travel Inventories. It is aggregating a fragmented market to build the long tail of the Travel Market.
Entrepreneurial mindset: An Introduction to Entrepreneurship
Office of the CIO 2009
1. Office of the CIO
2009
Your Text here Your Text here
Galit Fein
VP & Senior Analyst
Office of the CIO Strategies
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 1
2. IT Trends
Agenda 2009
1 IT trends
IT Trends 2009 2009
2 IT Budget
IT Budget Mngt Mngt
3 Officehere the CIO/ ITAM
of Office of
the CIO
Your Text Your Text here
4 Sourcing/ Cloud Computing Sourcing
5 Conclusion
Enterprise Risk Mngt ERM
6 Mobile/ Social Networks Mobile
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 2
3. IT Trends
IT in Aggressive Cost-Cutting Times 2009
IT Market
decreasing -12.53% Capex Crisis IT budget mngt
IT Budget cuts
Need for better IT
Your Text here Your Text here
Increased focus
Office of the CIO
investments
on ITG
optimization
Shift to IT Asset Mngt
Technology budget
discretionary
Sourcing Models
is mostly non-
cost basis when
discretionary Cloud Computing
possible
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 3
4. IT Trends
IT in Aggressive Cost-Cutting Times 2009
Financial crisis
Increased spend Enterprise Risk
forced better
regulations & risk on IT risk mngt Mngt
mngt
Mobile;
Your Text here Your Text here
New business
Innovation Social
models
Networking
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 4
5. IT Trends
Actions taken to cut IT costs 2009
09Jan-
Restrict IT travel expenses 61%
Freeze IT hiring 59%
Postpone discretionary IT projects 58%
Your Text here Your Text here
Renegotiate IT vendor contracts 52%
Freeze or cancel IT capital spending 49%
Reduce spending on IT staff training 46%
Reduce IT headcount 34%
Source: CIO IT Budget & Staffing Survey
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 5
6. Top IT’s Priorities for 2009 IT Trends
2009
in Israel
Consolidation of IT infrastructure 62%
Renegotiation of contract 57%
Selection of IT investments based on ROI 53%
Your Text here Your Text here
Business Intelligence 42%
Requirement and Portfolio management 31%
Improvement of IT security and compliance 30%
Automation and outsourcing testing 21%
Source: STKI
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 6
7. IT Budget
IT in Aggressive Cost-Cutting Times mngt
Your Text here Your Text here
IT Budget Cuts Capex crisis IT budget mngt
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 7
8. IT Budget
IT Budget Reduction mngt
• Capex Crisis - cash flow is the KING
• Move from Capex/Opex to Zero-based budgeting
Your Text here Your Text here
• Trade non-discretionary costs for
discretionary costs
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 8
9. IT Budget
Non-Discretionary Costs mngt
IT budget with previous commitment & no flexibility
Your Text here Your Text here
Unsure 4%
Discretionary spends 36%
Non-Discretionary spends 60%
Galit Fein’s work Copyright 2009 @STKI Do not remove CIOquot; online survey 2008 any graphic or portion of graphic
Source: CIO magazine quot;the State of the source or attribution from 9
10. IT Budget
“Hidden” IT costs mngt
Expenses assigned before the budget year:
ØPeople cost (internal staff)
ØProfessional services based on annually contracts
Your Text here Your Text here
ØHW & SW maintenance (annual app maintenance fees)
ØMandatory & “must” projects: Data Storage, Networks
Current high non-discretionary costs
prevent business agility
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 10
11. Trade non-discretionary costs IT Budget
mngt
for discretionary costs
Discretionary Non-discretionary
Your Text here Your Text here
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 11
12. How to Increase IT Budget
mngt
Discretionary Budget?
ITG IT asset IT
management procurement
• Office of the
• Software • Sourcing models
CIO Text here
Your Your Text here
• Prof. services
licenses
• Agility • Cloud computing
• Portfolio
mngt
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 12
13. Office of
IT in Aggressive Cost-Cutting Times the CIO
IT Your Text here Your Text here
investments Increased focus
Office of the CIO
optimization on ITG
Upcoming STKI Round Table
on Office of the CIO: 10/06/2009
Galit Fein’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 13
14. Office of
Taking Advantage of a Downturn the CIO
Reduced IT spending:
ØFinancial crisis has increased the
attention to IT costs mngt
Your Text here Your Text here
ØIT can’t afford bad decisions
Increased focus on Office of the CIO
Need for better PPM
2008 2009 2010
Office of the CIO
25.0 20.00% 30.0 16.67% 35.0
Project Management Office
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15. Top IT’s Priorities for 2009 Office of
the CIO
in Israel
Consolidation of IT infrastructure 62%
Contract renegotiations 57%
Improving the ROI of IT investments 53%
Your Text here Your Text here
Business Intelligence 42%
Requirement and Portfolio management 31%
Improving IT security and compliance 30%
Automating and outsourcing testing 21%
Source: STKI
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16. Office of
IT Organization Today: the CIO
• ITO directly affects on every business aspect
• Highly embedded for the organization success:
ØIncreasing complexity of org. products/ services
Your Text here Your Text here
ØMulti-channel customer interaction
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17. Office of
IT Transformation the CIO
Internal External
Internal
Service Service
focused IT
Provider Provider
Your Text here Your Text here
•Available & accurate info •Align IT to business •Align IT to customers
•IT maintenance •Best solution for •Business partner
•IT staff mngt business needs •Business innovator
•HW availability &uptime •IT portfolio mngt of engine
•Technical support LOBs demands •Transformation initiator
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18. Office of
IT Transformation through ITG the CIO
To Strategic
OTC
conference table
From Text here
Your Your Text here
Data Center
room
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19. Office of
Business Partnership Office the CIO
What is it?
Your Text here Your Text here
What is it not?
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20. Office of
Location of Business Referents the CIO
LOB LOB LOB
International Trends:
• BRM is not part of the IT
BRM
• BR manager – business skills
with understanding of IT
IT
Your Text here Your Text here
IT
Israeli Trends:
• BRM is part of the IT - OTC:
Office of the CIO
v Political issue PMO, QA, KPIs, CSO
• OTC manager – IT manager
with understanding of business Infra Develop. Operation
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21. Partnership between business & IT – Office of
the CIO
2way communication
OTC becoming the IT most important office,
but
Only with CEOs recognition of
Your Text here Your Text here
IT contribution to business innovation
& competitive advantage
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22. Office of the CIO Office of
the CIO
Israeli Trends
Advanced - ITG
ØInnovation ØP
ØStrategic alignment ØB
ØBusiness value / IT cost optimization ØB
ØDemand / prioritization & mngt ØB You’re
Here
ØResourceText here ØB
Your allocation & mngt Your Text here
ØIncreasing PMO efficiency ØB Basic - EPM
We all do it to certain extent, but
“What got you here, won’t get you there.”
Marshall Goldsmith
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23. Office of
Office of the CIO under New Constraints the CIO
4 Increase IT business value through IT cost optimization
4 Rebalance the IT portfolio to Increase Revenue, Reduce
Costs, Manage Risk, with minor investments for Growing
Your Text here Your Text here
Revenue & Avoiding Future Costs
4 Target discretionary funds for maximum ROI
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24. Office of
Not ROI but Payback Period the CIO
Payback period - how quickly investments are repaid?
• Shorter payback period :
ØQuick free cash for other investments
Your Text here Your Text here
ØLower risk - new future regulations, new
software, new business requirements
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25. Office of
OTC/ PMO Staffing Ratio the CIO
• Average size of Israeli OTC/ PMO department: 3-5
Ø~2% of IT department (between 0.5% - 4%*)
ØCompared to ~5-8% in global orgs Text here
Your Text here Your
* in large enterprises, varies according to the
maturity of IT Governance in the organization
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26. Office of
Demand Management the CIO
Initialization process
• Alignment to business
LOB strategic goal
OTC
• Pre-agreed categories set
Business
Your Text here Your Text here
• Business Priority
PMO
Referent • Risk (new tech, # of LOBs
involvement )
• ROI/ NPV
• IT Evaluation
• Approval
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27. Office of
Automized Demand Management the CIO
Initialization process
•Alignment to
business strategic goal
LOB OTC
•Pre-agreed
categories set
Your Text here Your Text here
Business
PMO
•Risk (new tech, nu
Referent of LOBs involvement )
•Anything that helps
accurate evaluation
Source: CA PPM
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28. Office of
Prioritization Process the CIO
Prioritization
Small requests IT Plan
done
Small requests Large Projects
By OTC/ BRM,
because they
know
Your Text here Your Text here
Strategic, tactical, regulatory
the strategy
Large Projects
of the business
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29. Project Evaluation Office of
the CIO
Israeli Trends
• Projects evaluation is based on previous experience only:
Ø No methodology or pricing model!
• Top Down budgeting allocation:
Your Text here Your Text here
Ø Price tag remains the same during the projects’ lifecycle
• PMOs don’t use Service Catalog:
Ø Requirements variety
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30. Office of
Holistic View - Portfolio Evaluation Matrix the CIO
Projects’ Size, Risk & Value
5 The preferred
project
4
3
ROI/ Your Text here Your Text here
Payback
The size of each
2 bubble is
proportional to
risk/ IT complexity
1
1 2 3 4 5
Business prioritization/ Strategic alignment
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31. Office of
General Welfare the CIO
• Org. holistic view vs. LOB
• Each requirement is examined by its contribution to the
org.
• Contribution is not necessarily financial:
Ø Innovation
Your Text here Your Text here
Ø Branding
• Total cost of ownership (TCO) – training, infrastructure
• Requirements integration
Integrated
Project Project Project/
X Y New infra
product
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32. Office of
Resource Allocation & Mngt the CIO
• One DB for resource mngt
• Transparency
• PlanningText here on
based
IT
Your Your Text here
actual data
• Planning vs. Execution
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33. Office of
Real Time Projects’ Dashboard the CIO
On
Client On Scope
Project # Satisfaction Risk On Time Total
Budget Quality Gates
25
140
Your Text here Your Text here
32
2
89
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34. Office of
ITG/ PPM Tools the CIO
Demand
mngt
Portfolio
Reporting
mngt
Your Text here Your Text here
IT process
Project mngt
mngt
Resource Financial
mngt mngt
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35. ITG/ PPM Tools Office of
the CIO
Israeli Trends
• Most ITOs don’t implement the complete ITG/ PPM solution
• Prefer to acquire only the missing PPM modules:
Ø Demand mngt
Ø Portfolio mngt
• Manage thehere
Your Text other modules by existing solutions, as:
Your Text here
Ø Project mngt – MS Project, PS Next, etc
Ø Financial mngt – ERP, etc
Ø Resource mngt – SP, MS Project, In-house tools, etc
Ø IT process mngt - SP, In-house tools, etc
Ø Reporting - SP, In-house tools, etc
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36. ITG/ PPM Tools Office of
the CIO
Israeli Trends
• PPM tools are not up-to-date, because of limited budget
ITOs choose in-house developments
• PPM tools are second preference – the real change to the org.
Your Text here Your Text here
will bring governance procedures & right
methodology
2008 2009 2010
PPM 10.0 -20.00% 8.0 87.50% 15.0
Office of the
Asset Management 15.0 -13.33% 13.0 53.85% 20.0
CIO
Project management 10.0 0.00% 10.0 50.00% 15.0
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37. STKI Israeli Positioning
• Not a technological positioning, refers only to Israeli market
• Focused on enterprise market (not SMB)
Vendor A
• Not an STKI recommendation
Vendor B
t Market Presence (X)
ü Market share - existing and new sales (more emphasis)
Local Support
ü Mind share (how user organizations rate vendors)
Your Text here Your Text here Worldwide
t Local Support (Y) – is influenced by (X)
Leader
ü Experience & technical knowledge, localization,
support, number and kind of integrators
t Worldwide leaders marked, based on global positioning
t Vendors to watch: Are only just entering Israeli Market
so can’t be positioned but should be watched
Vendors to Watch:
Vendor C
Market Presence
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38. Office of
ITG/ PPM- Positioning of the Israeli Market the CIO
Vendors to Watch:
Compuware IBM
Worldwide
Leader
CA
Enterprise
Local Support
Local Solution
HP
Your Text here Your Text here
Mid-Tier
Microsoft
MSP
PS Next
This analysis should be used with its
supporting documents
Market Presence
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39. Project Mngt - Positioning of the Office of
the CIO
Israeli Market
Vendors to Watch:
Compuware IBM Microsoft
Enterprise
Existing Israeli
Local Support
CA
experience in
Your Text here Your Text here project mng
PS Next Worldwide
Leader
HP
Primavera
This analysis should be used with its
supporting documents
Market Presence
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40. Office of
Another opinion – not all is Bleak! the CIO
• ITG is mostly suitable for large enterprises
• There is great sense of control in SMBs
• Expensive technology & methodology that require
Your Text here Your Text here
additional resources would bring the desired
transparency which will also lead to interventions & high
evolvement in IT budgets
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41. IT in Aggressive Cost-Cutting Times ITAM
Shift to IT Asset Mngt
Technology budget
Your Text here Your Text here
discretionary
Sourcing Models
is mostly non-
cost basis when
discretionary Cloud Computing
possible
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42. IT Asset Management ITAM
Some IT assets are still being managed like this
Your Text here Your Text here
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43. Software Licenses Mngt - Cost savings ITAM
• Multiple purchasing options review –
NOT automatic SW renewals!
• Monitor the actual demand for SW licenses:
Ø Inventory of all desktops & what is installed on each
Ø AppsYour Text here abandoned, but the vendor is still receiving
have been Your Text here
licensing revenue
Ø Overpayment for licenses that aren't being used
applications”
(result of volume discount) à “Shelf
Good contract is not about getting a good price –
it’s about assuring value!
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44. IT Application Portfolio Mngt ITAM
Israeli Trends
• High variety between the ITOs
Ø from having no idea where IT assets are – to ITAM with full SW usage
metering with integration to ERP & HD
• Major challenges:
Your Text here Your Text here
Ø SW Usage metering
Ø Type of usage (change performance/ read only)
• The tougher the formal procedures are - the easier ITAM
• Lack of ITAM tools maturity
• ITAM tools often viewed as an extension of ERP & PPM tools
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45. Service
Service Desk Desk
HD is amongst the primary targets for cost cutting
Your Text here Your Text here
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46. Service
Israeli Trends of Service Desk Desk
• Although a lot have been done to improve HD staff
productivity:
Ø Best practices (ITIL) widespread acceptance among large
& more complex ITOs
Your Text here Your Text here
Ø Desktop configurations standardization
Ø Sophisticated HD tools - web-based user self-service,
automated email response SW, incident tracking systems
Ø Remote access
Upcoming STKI RT
Ø Outsourcing
on SD: 31/05/2009
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47. Vendors Trends of Service
Desk
Service Desk Tools
• Vendors have followed with tools that assist in the
implementation of ITIL processes
• Major vendors have expanded their offerings:
Your Text here Your Text here
Ø Asset mngt portfolio
Ø SaaS model
Ø CMDB
• Service desk mngt tool is a mature market
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48. IT Service Desk – Service
Desk
Positioning of the Israeli Market
Vendors to Watch: Microsoft
IBM
CA
SAP Worldwide
Local Support
Leader
BMC
HP
Enterprise
Siebel
Your Text here Your Text here
MID-Tier
IT HD
Pivotal SysAid
PeopleSoft
Modules
This analysis should be used with its
supporting documents
Market Presence
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49. Sourcing
IT in Aggressive Cost-Cutting Times Models
Shift to
Your Text here Your Text here
Technology is not a discretionary
Sourcing Models
cost basis when
discretionary asset
possible
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50. Sourcing
Cost Cutting Outsourcing Models
Your Text here Your Text here
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51. Sourcing
Global Trends of Outsourcing Models
• Outsourcing landscape changing due to:
ØGlobalization
ØCloud Computing
Your Text here Your Text here
ØProviders will turn to SaaS during
the financial crisis
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52. Sourcing
Global Trends of Outsourcing Models
• ITOs will turn to outsourcing for cost cutting
Ø Non-discretionary expenditure reduction
Ø Avoidance of capital investment
Your Text here Your Text here
• Growing outsourcing segments:
Ø QA
Ø BPO - greater variety of offerings
• Crowdsourcing – e.g: Amazon.com's Mechanical Turk
(http://www.mturk.com/mturk/welcome)
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53. Sourcing
Israeli Trends of Outsourcing Models
• Steady & mature market growth of 3% (from 405 to $417 M)
• Outsourcing market grew this year due to increasing
scope of existing client & a few new deals
• Both largesthere
Your Text deals of this year were comprehensive IT
Your Text here
outsourcing in Public sector
• Rest of deals – small selective outsourcing
• Decline in number of deals
• NO backsourcing deals
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54. Current Provider Landscape Sourcing
Models
Israeli Trends
ØHP-EDS, Ness, Malam-Team, IBM
ØNew global player: TCS (TATA)
Your Text here Your Text here
• Number of vendors went up in 2008 due to entrance of
many specialized players:
ØBynet, Taldor, Yael, El-AD, etc
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55. Sourcing
Israeli Nearshore Models
• Acknowledging the advantage & cost saving (up to
50%) by outsourcing: the transition
from PS to here
Your Text outsourcing
Matrix Global
Your Text here
• Existing clients have Malam (Ma’alot); Ness
(EDC); Aman (Tehila)
broaden their scope
Offshore: NTS
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56. Israeli Trends Sourcing
Models
of Professional Services
• Professional services market has dropped
• Mostly due to price & PS working hours reduction
Ø PS provided, as promised, flexibility to org, which
Your Text here Your Text here
had to decrease their activity
2008 2009 2010
temps 72.0 -30.56% 50.0 50.00% 75.0
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57. Israeli Trends Sourcing
Models
of Professional Services
4Cheapest “Cost Plus” model à
buying PS instead of the capacity
Your Text here Your Text here
4Failure of the business model à
NO premium for flexibility & providers’ financing:
(overtime hours, sick pay, miluim, training, support, interest, etc)
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58. IT in Aggressive Cost-Cutting Times
Shift to
Your Text here Your Text here
Technology is not a discretionary
Cloud Computing
cost basis where
discretionary asset
possible
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59. Cloud Computing Cloud
Computing
Definition
• Cloud computing refers to highly scalable IT
resources—SW, CPUs, storage capacity—that are
housed outside of company data centers, available on
demand over the Internet, & whose usage is
measured & billed incrementally.
Your Text here Your Text here
• In-house clouds mimic those characteristics inside
the company firewall but lack the economies of scale
of public clouds.
Source: Informationweek
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60. Cloud
Cloud Computing Benefits Computing
• No Capital Expenditure but pay-per-use
• Device & location independence
Your Text here Your Text here
• Performance is monitored 24x7
• Scalability
• Innovation
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61. Cloud
Cloud Computing Challenges Computing
• Mngt & monitoring ability of cloud companies
• Credit dilemma
• Reliability of cloud service providers (ISO, SAS70 -?)
Your Text here Your Text here
• Quality of informational security - Regulations issues
• Job Security
• TCO – Total Cost of Ownership – Will it become lower?
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62. Types of Cloud Services Cloud
Computing
Cloud SW
Multi tenancy/Platform-Centric/
User controls the data/ERP-CRM-HR
Desktop as a Service
PAAS
Your Text here Your Text here
Platform as a Service
Desktop apps via the Internet
Write your own application/
Development tools
IAAS
Infrastructure as a Service
Servers / Storage / Networks
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63. Cloud Computing Examples Cloud
Computing
PAAS
Desktop as a Service
Platform as a Service
Docs & spreadsheets
Your Text here Your Text here
IAAS SAAS
Infrastructure as a Service Software as a Service
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64. Cloud
Cloud Computing Trends Computing
• Cloud computing not widely accepted yet
Ø Reluctance to lose control
Your Text here Your Text here
• Main areas of increase:
Ø Especially in IaaS area
Ø In some markets SaaS is highly Source: Insight Research Corporation
popular
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65. Cloud
The necessity to evaluate the new model Computing
• Hot new area with great potential
• ITOs are already starting to evaluate:
Ø During companies acquisition
Your Text here Your Text here
Ø Shortage of cash, servers - while testing Amazon EC2
platform
• During today’s economic crisis even the most conservative
of people will have to evaluate the new model
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66. Cloud
STKI Recommendation Computing
For Users:
Ø to experience in the establishment of Amazon EC 2 servers
Ø to use SaaS apps for marginal org. needs Your Text here
(pilot)
Your Text here
For Vendors:
Ø to evaluate which service/ product is appropriate for cloud
work environment - to proceed the new players
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67. Pricing Cloud
Computing
• Use- based charge:
Infrastructure • S3 –$0.15c/month per a gig
Cloud • EC2–pay per use via on demand VMs-$0.10 VM
instance/hour. (Amazon)
Desktop Cloud • Free to $10 per user per month
Your Text here Your Text here
• Pay per use:
Platform Cloud • $15 per light license per month
• Pay per seat:
Cloud Application • CRM: $40-$140 per user per month
High costs due to being a monopoly.
Cost may go down when new comers arrive
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68. IT in Aggressive Cost-Cutting Times ERM
Financial Text herecrisis
Your global YourEnterprise Risk
Text here
Increase spend
forced better
on IT risk mngt Mngt
regulations & risk mng
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69. Enterprise Risk Mngt ERM
Bernard Madoff
Your Text here Your Text here
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70. IT Enterprise Risk Mngt ERM
Global Trends 2009
• Global financial crises & increasing number of recent
new regulations
frauds exposed the need for
& better enforcement
• General dissatisfaction with poor corporate
Your Text here Your Text here
governance, regulatory oversight & risk mngt
• Increased org. budget for regulation & risk mngt
2008 2009 2010
Governance & Risk
Management (also BCP) 2009 @STKI35.0 remove42.86% 50.0 50.00% 75.0
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71. IT Enterprise Risk Mngt ERM
Global Trends 2009
• Risk mngt based on set of approved standards raises the
In-house
level of customers confidence ITIL, CobiT, ISO
methodology
• Increased standards of regulation & risks mngt
Your Text here Your Text here
automation
requires more
• ITOs seek for solutions that meet regulations at
minimal disruption
reasonable cost & with
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72. Enterprise Risk Management ERM
• CEO must know what are the risks associated with IT
investments just as he aware of risks associated with
finance - Doubtful Debt / or other important risk
• IT investment / project:
Your Text here Your Text here
aROI
aBudget
aSchedule
? Risk factors
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73. Prepare to the Unpredictable ERM
Satyam,
Madoff Admits
Who Can? Wipro,
50 Billion $ Fraud Comverse, IBM,
Oracle,
Amdocs,
Infosys,
Cognizant,
firing
HP 9/11
Your Text here Your Text here
Banking crisis:
Wall Street crisis
Lehman Brothers bankruptcy
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74. Top Pressures Driving ERM
Enterprise Risk Mngt
Top Pressers Driving ERM
46%
New/ changing regulations
YourBetter risk mngt
Text here Your Text here
38%
31%
Protect the organization
24%
Improve operational efficiencies
Source: Aberdeen Group 2008
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75. GRC – Governance, Risk & Compliance ERM
unify compliance with risk mngt
Process Balanced risk
portfolio, examination
development &
of real, quantifiable
procedures
costs associated with
establishment based
different types of IT
on set of
risks
measurements
Your Text here Your Text here
SOX / Sector
regulations
compliance
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76. Current Situation in Israel ERM
• Quick fix one-time, often outsourced, regulation projects
• “SOX is the must have - it will not have strategic impact on
the organization”
Your Text here Your Text here
• Fragmented approach to GRC is inefficient & becoming a
huge cost driver
• “Existing tools handle only documentation of SOX compliance
procedures -they don’t check the level of enforcement!”
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77. Governance, Risk & Compliance! ERM
• Need for ongoing effort to comply with regulation
• Firms can no longer afford to approach compliance as
Your Text here Your Text here
tactical project like meeting the SOX deadline
• GRC technologies move from niche specialist vendors
towards the large systems
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78. The Growing Interest of SW vendors ERM
• GRC acquisitions
Ø 2006: SAP acquired Virsa, ERM SW provider, to bolster SAP’s SW
compliance skills
Ø 2007: Sun reached for startup Vaau
Ø 2008: Oracle picked up longtime partner LogicalApps
Your Text here Your Text here
• Israeli new enforcement Start-ups:
Ø Xpandion – Risk mngt & behavioral analyzing SW solution
Ø SPATIQ – provides an automatic tool for Entitlement mngt
• GRC often viewed as an extension of ERP & BPM tools
• Tools cannot provide a complete solution without actual process change
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79. IT in Aggressive Cost-Cutting Times Mobile
Mobile;
New business
Your Text here Your Text here
Innovation Social
models Networking
Upcoming STKI Round Table
on Mobile: 06/05/2009
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80. Mobile Phones 2009 Mobile
Mobile EVERYWHERE
Your Text here Your Text here
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81. The Mobile Revolution is just Begun Mobile
• Mobile phones
• Smart phones
• Pocket PCs
• PDAs
Your Text here Your Text here
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82. Mobile Phone - MEGA Trends 2009 Mobile
Private Sector
M
O
• Primary interface for Internet & Social Networks
B
• Personalization I
L
• Consumers will watch more TV on mobiles Text here E
Your Text here Your
• Dominant platform for listening to music T
R
• Mobile Wallet
E
N
D
S
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83. Time Allocation per Mobile
Smartphone Application
Productivity Utility
Games 1% 4%
4%
Browsing
8%
VoiceText here Voice Messaging Your Text here
Your
only 13%! 39%
13%
PIM
15%
Multimedia
17%
Source: Smartphone 360 study Nokia
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84. Mobile Phone - MEGA Trends 2009 Mobile
Business Use
M
O
• Greater variety of platforms & apps
B
• Increasing complexity & capacity I
L
• Employees use their private mobile devices for work so E
Your Text here Your Text here
expect org. technical support
T
Ø Therefore , outsourcing for R
E
technical support
N
D
S
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85. Mobile Phone - MEGA Trends 2009 Mobile
Business & Private Use
M
O
• ‘Real’ smart phone –blurring lines between B
I
business & personal use
L
• Constant Text here
internet connection E
Your Your Text here
• Digitalized ID
T
R
• Video conference through online accounts
E
N
You won’t need your laptop anymore?! D
S
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86. When you’re NOT in front of the Computer Mobile
Now you can:
• purchase a product or service
• conduct financial transactions
• mobile ticketing
Your Text here Your Text here
• send/ receive digital pictures
• download entertainment content
Many org. haven't yet fully understood the
opportunities offered by mobility
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87. New–generation Mobile Apps: Mobile
Remote monitoring
Mobile Enterprise Mobile Commerce
& control
Location-based,
Multiplayer, mobile
Your Text here Your Text here
Mobile ID/key
context-aware
gaming services
services (GPS)
Voice over
Wireless IP
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88. Mobile Enterprise – Field Force Mobile
• Mobile workers –additional products/services offering
to field customers
• Access to/ update of enterprise info - guidance for fixing
malfunctions, dynamic scheduling
Your Text here Your Text here
• Remote monitoring & control - Real-time field data analyzing
(what, when, how much?)
Selective Examples: Matrix (CallDinator)– Bezeq, HOT, Ort
One (ONE1Mobile) – Bank Hapoalim, Hospitals
Taldor – IDF, USPostal
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89. Mobile Banking Mobile
The use of a mobile phone for
financial transactions
Your Text here Your Text here
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90. Mobile Banking Mobile
• Bank transactions from any location in real-time:
Ø Account activity, deposits/withdrawals,
money transfer
• Stock trading:
Ø Real-time data, news & updates alerts,
virtual stock portfolio, buying & selling of stocks Text here
Your Text here Your
• Credit cards:
Ø Credit card charges
Ø Real-time data of checking account balance, rapid loans
Ø Location-based, context-aware services – relevant real-time
discounts (mall parking, in-shop sale, etc)
Selective Examples: Matrix (Bank2go) – Bank Leumi; Netwise – Mizrahi Live
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91. Mobile Commerce Mobile
• Online shopping
Ø Purchasing retail items through scanning - mobile wallet
• Advertising :
Ø Mobile ROI measurement & analytics use to better deliver
mobile campaigns & understanding consumer needs here
Your Text here Your Text
• Appointments reminders & scheduling,
Martix
medical results receiving:
• Travel reservations & ticketing
• Shorten business process - e.g. car acquisition – real time check on
mobile - who is the owner, legal owner/stolen, does it have a test?
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92. Mobile Players in Israel Mobile
Partial List (alphabetical)
Bynet (Paybox)
•
IBM (Lotus mobile)
•
Matrix (MMIS)
•
Ness (Sybase)
•
Netwise Text here
Your (Mintbox) – browsing solution Your Text here
•
(Cellerium) – client solution
• One (One1Mobile)
• Taldor
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93. Social
Social Networking Networking
Your Text here Your Text here
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94. Social
Why is Social Networking Important? Networking
• ~500 million social network members
• Be where consumers are & where future consumers will be
• The largest & fastest growing application in the history
Your Text here Your Text here
of the web
• Social networking extends the marketing reach of
traditional methods :
Ø Communication, Hiring, KM, Public relations, R & D
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