The document discusses trends in enterprise applications and technologies. It covers topics like software as a service (SaaS), open source software, cloud computing, mashups, and customer relationship management (CRM). Regarding CRM, it notes that CRM will focus more on interactions and conversations than transactions, in order to improve customer experience and competitive differentiation. It also mentions an upcoming STKI round table on CRM in June 2009.
This document provides an overview of Goodrich Corporation presented at the 25th Annual Industrial Select Conference hosted by Lehman Brothers. It summarizes Goodrich's balanced portfolio, including original equipment and aftermarket sales across commercial aerospace, defense, and space markets. Charts are included showing trends in commercial aircraft delivery forecasts, key platform maturity, and growth in the A320 fleet.
Delivering business value through transformative networking 20012011
This document discusses Cisco's transformative networking approach enabled by Intelligent WAN. It outlines a three-phased sales engagement model of preparation, discovery, and proposal. The preparation phase involves using tools to understand the customer's business objectives. Discovery uses network assessment tools to analyze the current infrastructure. The proposal phase develops a unique architecture roadmap and captures opportunities. It emphasizes driving business and technology alignment through network transformation opportunities. The approach aims to have more strategic and impactful customer conversations to better support their business goals through long-term architecture planning.
This document summarizes IBM's efforts to develop skills for the 21st century through academic partnerships. It discusses four pillars of IBM's global university programs: talent-research collaborations, talent-skills building, talent-recruiting, and infrastructure projects. It provides examples of specific programs and initiatives under each pillar, such as shared research awards, academic initiative courses, PhD fellowships, and internship programs. The document emphasizes IBM's goal of partnering with schools to educate students for the IT workforce through access to IBM technology, materials, and volunteer support from IBM employees.
IBM's strategic goals are to grow annual revenues by at least 5% and increase earnings per share by at least 10%. Its strategic plan involves openness by sharing innovations and collaborating with customers and rivals to reduce the cost of providing services. The document outlines IBM's SWOT analysis, identifying strengths like intellectual property and R&D, weaknesses such as high costs and employees, opportunities like open-source and standards, and threats like low-cost competition and outsourcing. Strategies are developed to leverage strengths and opportunities while addressing weaknesses and threats.
The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all -- that which occurs in nature
- The document presents information to investors about the company's business overview, strategic overview, and outlook for 2008.
- It highlights the company's two-brand strategy, opportunities to expand revenue sources and maximize profits, and expectations for revenue and earnings growth in 2008.
- Key metrics provided include over 6,900 locations, $5.9 billion in annual revenues, and targets to increase earnings through initiatives like performance excellence projects.
This document introduces a cloud-based mass customization platform for e-commerce called Logicmix. The platform allows apparel brands to offer customized products directly to customers, helping address growing demand for customization. It aims to significantly reduce inventory and lead times for customers while increasing margins. The solution utilizes configurable product templates, a visualization tool, and integrates e-commerce features to provide an end-to-end customization experience for both B2B and B2C customers in the apparel industry.
The presentation discusses trends in business intelligence, including standardization, mashups, data quality, governance, pre-built analytics, dashboarding, collaboration, competency centers, and leveraging analytics. It provides examples of how these trends are impacting analysts and being adopted by local New Zealand and international companies.
The document discusses strategies used by managers to make sales and reporting numbers appear compliant through representation work rather than actual work, such as helping salespeople find unclaimed revenue to report as sales or increasing reported sales activities. It also notes how managers then use the represented numbers to portray success through rehearsed visits and panic over visits from higher-ups despite the disconnection between the represented numbers and actual work.
2009 Summit Presenation on enterprise applications, Analytics and KM
The document discusses trends in enterprise applications, knowledge management, business intelligence, and other technologies. It covers the following key points:
1) In a time of economic recession, IT projects face tighter budgets and scrutiny, focusing on low-risk projects with quick paybacks. New models like SaaS are gaining traction.
2) Major trends include the rise of SaaS and open source software. SaaS provides savings through a multi-tenant architecture but faces challenges in Israel related to data sovereignty and local support. Open source is gaining acceptance but requires available expertise.
3) CRM is shifting focus from transactions to customer interactions and experience. Analytical CRM and reducing contact center costs remain top
The document discusses how organizations can reduce costs and boost performance in SAP managed services using Six Sigma. It outlines Softtek's "Right Approach" which focuses on right-sizing, right-placing, and right-balancing SAP application portfolios. This includes streamlining operations, aligning services with business priorities, and driving process rigor to continuously improve performance and reduce costs on an ongoing basis.
Increase the ROI of SAP post-implementation
Reducing the cost of application support through a Managed Service Delivery model
Increasing the value IT can provide to the business
Enterprise Applications, Analytics and Knowledge Products Positionings in Isr...
STKI's analysis of the Israeli Market: players and positionings in Enterprise Applications, Marketing Technologies, BI & Analytics, Knowledge Management, Web & eCommerce.
Enterprise applications, Web & Analytics trends 2012
The document summarizes trends in enterprise applications presented at the STKI Summit 2012. Some of the main trends discussed include increased use of mobile, social, big data/analytics and cloud technologies. Over 50% of enterprises are using SaaS delivery models for some applications. Open source application usage remains low in Israel. Context-based services that adapt to user location and activities are emerging. Voice interfaces are becoming more common. The CMO is an increasingly important customer for applications as companies focus more on customer experience. Social CRM allows companies to listen to customers and engage on social media. Microsoft Dynamics is a popular platform for CRM solutions in Israel with many system integrators offering customized solutions.
This document discusses the SaaS landscape in India in 2009 according to a report by Zinnov, a consulting firm. It finds that:
1) The domestic SaaS market in India was estimated to be around $50-56 million USD and was dominated by collaborative applications and CRM workloads.
2) The market was still nascent with only a handful of early movers having cornered a large share. Major players included Salesforce.com and Ramco Systems.
3) Many top global SaaS companies were not strongly focusing on the Indian market at that time.
It also notes some challenges SaaS providers faced in India like lack of knowledge about local workflows
Dean Eyers presents on strategic marketing at Cisco. The presentation covers who strategic marketing is at Cisco, their focus on customer and market research, analyzing markets and competitors, and how they provide a bigger picture view. It summarizes Cisco's strategic marketing capabilities including custom research, customer intelligence, market analysis, and competitive analysis.
Idc Worldwide Business Intelligence Tools 2008 Vendor Shares
The document provides an excerpt from an IDC report on the worldwide business intelligence tools market in 2008.
It discusses key trends in the market including continued spending by organizations of all sizes, stronger growth in advanced analytics vs query/reporting, and the evolving definition of BI software. It provides revenue and market share data for 2008 and growth rates for 2006-2008 for major vendors like SAP, SAS, IBM, Oracle and Microsoft. Specialty vendors still occupy 30% of the market.
integrating agile in a waterfall world, a presentation from the PMI Global Congress, North America, 2011
To hear the audio go to whitewaterprojects.com
SIFMA 2010 June 23 - Real Time Risk Management with Microsoft’s StreamInsight
This document summarizes a presentation about using Microsoft's StreamInsight platform for real-time risk management in capital markets. The presentation discusses using StreamInsight to power a market strategy engine, implement real-time risk calculations that feed into SQL Server 2008 R2, and potentially leverage Windows HPC Server 2008 for computationally intensive risk calculations. It also notes lessons learned around advanced time handling, UDF extensibility, and the Reactive Framework in StreamInsight.
IBM Z for the Digital Enterprise - IBM Z Software Keynote
The document discusses IBM's Z strategy and digital transformation model. It highlights how IBM Z continues to drive the global economy by processing billions of daily transactions. It also outlines IBM's digital transformation model for clients, which includes exposing APIs to enable apps and data, evolving to automate delivery pipelines, optimizing with analytics, and predicting and responding to service interruptions. The model is meant to help clients address digital transformation needs, leverage existing IBM Z assets to accelerate transformation, and achieve business and technical goals.
The document describes Montclair Advisors' SaaS Strategy Tune-up service. The tune-up provides an analysis of a company's SaaS business model and strategy, comparing it to competitors. It identifies challenges and opportunities to improve profitability, market share, and avoid mistakes. The process involves interviews, market analysis, and delivering actionable recommendations to help companies optimize their SaaS strategy.
For the complete report, get in touch with us at : info@netscribes.com
Trivitron HealthCare Pvt. Ltd. is headquartered in Chennai and manufactures medical equipments in the domains of Radiology, Cardiology, Intensive Care Units, Neurology, etc.
The report begins with the basic facts about the company such as contact details, revenues, competitors, brief history, line of business and geographic reach among others. Key Products and Services of the company describe the rationale of how it creates, delivers, and captures value through its products and services offered. Business Model of the company highlights the various technological initiatives undertaken by the company. Information about the company’s management side is also provided that details their names, designation, professional experiences, memberships of boards etc. Through SWOT analysis, the report highlights key internal factors that give the company advantage or disadvantage over its peers along with key external factors prevailing in the industry that may have favorable or unfavorable impact on the company’s operations. The report also covers the financial analysis of the company including the balance sheet, profit and loss a/c and the key ratios depicting the key financial figures for fiscal year 2007-10.
Industry Analysis provides top level understanding of the Medical Equipment sector in India with special reference to medical imaging segment. Market size, growth, key segments, growth drivers, import \ export and trends are some of the foremost points covered in the analysis. The competitive landscape identifies key players of the industry drawing comparisons on parameters such financial performance and service offerings. The company is benchmarked against its main competitors’ key financial ratios in the competitive benchmarking chapter.
The document provides an overview of Visual Rules, a business rules management software. It discusses Innovations Software Technology, which created Visual Rules, and its products, solutions and services. It then covers Visual Rules features like graphical modeling of rules, components like the modeler and execution server, benefits like improved efficiency, and case studies where customers saved 25-70% of costs.
Mario Derba, Country Manager of HP SW Solutions in Italy, discussed how technology is advancing rapidly and creating an environment where enterprises need to be able to instantly respond to opportunities and competition. Derba outlined how HP software can help enterprises by enabling application transformation, converged infrastructure, enterprise security, information optimization, and hybrid delivery models. Derba also highlighted HP's leadership position in the software market and new innovations that further simplify, automate, and secure IT operations for businesses.
This document provides an overview of various digital technologies and platforms used in Israel, including their positioning in the Israeli market and representative partners and integrators. It covers areas such as marketing automation platforms, digital experience consultants, voice of customer tools, customer data platforms, digital marketing platforms, web content management tools, e-commerce packages, and CRM packages. For each area, it lists relevant companies and products and the Israeli representatives and implementation partners that work with each solution.
This document provides an overview of various digital technologies and platforms used in Israel, including their positioning in the Israeli market and representative partners and integrators. It covers areas such as marketing automation platforms, digital experience consultants, voice of customer tools, customer data platforms, digital marketing platforms, web content management tools, e-commerce packages, and CRM packages. For each area, it lists relevant companies and products and the Israeli representatives and implementation partners that work with each solution.
The first ICT export Directory including around 200 Clients testimonials for 50 Egyptian companies prepared by Eitesal NGO www.eitesal.org with objective to highlight the successful International presence and reach of the Egyptian ICT industry and its credibility.
STKI Israeli Market Study 2023 corrected forecast 2023_24 v3.pdf
The document appears to be a presentation from STKI IT Knowledge Integrators on the state of Israel's economy and IT market following the outbreak of war in October 2023. It includes data and forecasts from various sources on how the war has negatively impacted Israel's GDP, business activity, and key industries. The original forecast predicted growth in Israel's IT market from 2018-2024, but the forecast has been corrected downward due to the unforeseen economic damage from the war, with the IT market now expected to decline in 2023 and 2024 compared to 2022 levels.
The document describes STKI, an IT market research and strategic analyst firm based in Israel. Over its 31 years in business, STKI has established relationships with major IT organizations and vendors through thousands of annual interviews. STKI uses an equilibrium model to analyze both what users purchase from vendors and what vendors sell, in order to determine the overall Israeli IT market size. The company provides research reports, briefings, and workshops to clients on topics like technology trends, industry surveys, and vendor positioning.
This document is a presentation by STKI IT Knowledge Integrators on their 2023 Israel IT Market Study. It provides information on STKI's methodology, which uses an equilibrium model to calculate the IT market size based on interviews with both technology users and vendors. It outlines the types of research and services STKI provides on topics like IT trends, budgets, forecasts, and vendor positioning. The presentation also includes sections on the Israeli economy, changing business environment, and factors impacting the CIO role. Slides are included on Israeli company statistics and examples of STKI's vendor positioning analysis.
Collaboration and The Human Factor - Reut 2022.pdf
This document discusses communication and collaboration in product-led organizations. It covers topics like internal collaboration, collaboration challenges, collaboration tools, and collaboration overload. It also discusses the human factors of product-led organizations like empowering teams, keeping people interested and informed, and addressing issues like the great resignation and quiet quitting. The overall document provides insights into improving collaboration and communication in product-led companies.
The document discusses the evolution of the Office of the Chief Information Officer (OCIO) role over time. It describes how the OCIO started as an "order taker" for IT in the 1990s (OCIO v1). In the 2000s, the OCIO was established to better align IT with business needs (OCIO v2). Later, business relationship managers (BRMs) were introduced to improve customer experience but acted as bottlenecks (2017-2022). The document argues for a product-led organization where product teams are empowered and the OCIO acts as an enabler by providing resources and skills to product managers based on product success metrics.
This document discusses platform teams and platform engineering. It introduces platform products as products that can be easily used by other teams to focus on business problems while maintaining standards. Platform engineering is defined as designing and building toolchains and workflows that enable self-service capabilities for other teams. Platform products have functionality above the surface that developers see, and infrastructure components below the surface. Integration platforms, SRE, SASE, storage and backup tools, and micro frontends are discussed as examples of platform products.
This document discusses transitioning from a project-led organization to a product-led organization. It notes that while many companies have tried approaches like agile, digital transformation and design thinking, software projects still often fail to deliver user satisfaction. It advocates empowering product teams to own the entire product lifecycle and giving them autonomy to solve problems, rather than managing software development as a series of projects. This approach mirrors how successful startups operate and can help deliver better customer outcomes.
This document discusses transforming from data projects to data products. It outlines how companies can adopt a product mindset and focus on creating data products that solve specific customer problems. Key aspects include defining data product teams led by data product managers, adopting a product mindset of focusing on outcomes rather than outputs, and using storytelling to communicate insights from data products. The presentation argues that treating data as a product can create competitive advantages and that every company may need to become a data science company in the future.
This document discusses product discovery and the importance of making the process data-driven. It recommends gathering customer data from various sources, analyzing the customer experience, and using product analytics tools to obtain both quantitative and qualitative insights. This will help ensure ideas are validated with real customers before significant development work begins. The goal is to learn fast through discovery while still releasing products with confidence.
The document discusses content from STKI, an IT knowledge integration company, including information about their new website and content examples. It covers topics like digital disruption, the four industrial revolutions, predictions for 2023 in Israel, and how every company will need to become a software company. Across multiple pages, it provides definitions, predictions, recommendations, and perspectives on challenges and opportunities brought about by digital transformation and the fourth industrial revolution.
The document is a slide deck from STKI, an Israeli market research and strategic analyst firm, discussing the impact of global events on IT budgets in Israel in 2022-2024. It notes that while IT budget increases were forecasted to be large in 2022, events like the war in Ukraine, inflation, interest rate hikes, and political instability have changed the outlook. IT budgets in Israel are still expected to rise 12-13% in 2022 but forecasts beyond that are difficult given uncertainties. Digital transformation alone is no longer sufficient - companies must undergo smart business transformations to deliver personalized, data-driven experiences to customers.
presentations for the STKI Summit 2022 part a 30_5_22.pdf
This document appears to be from an annual IT market study presentation by STKI IT Knowledge Integrators. It includes an agenda for the presentation covering the 2022 IT market study results, enterprise budgets, economic forecasting signals, top vendors, and a post-COVID world. The presentation contains many slides with graphs, charts, and text analyzing the Israeli IT market and global economic conditions. It discusses challenges in forecasting 2023-2024 given various political and economic uncertainties globally and in Israel.
The document provides information about STKI IT Knowledge Integrators, a market research and strategic analyst firm in Israel. It includes pages describing STKI's services, methodology, research focus areas, and client base. STKI conducts original research through face-to-face interviews and surveys of both technology users and vendors to establish an equilibrium model of the Israeli IT market. The document contains sample slides of the type of data and positioning analyses STKI provides to clients.
This document provides an overview of the 2022 STKI IT Knowledge Integrators summit. It discusses how global events have impacted the previously optimistic outlook for IT budgets in 2022, noting issues like rising inflation, economic recession, war in Ukraine, and layoffs in the tech sector. However, it predicts that Israeli IT budgets will still rise 12-13% in 2022. It also covers STKI's services, research methodology, vendor positioning approach, and includes data about Israel's population, mobile/internet usage, and 5G penetration.
Recommended for CIOs and Applications Managers
In this session we will discuss how next generation business applications enable the
creation of much needed hyper-personalized experiences for customers and employees.
Center Office is a new delivery model that is emerging in response to the need to deliver
end to end hyper-personalized solutions that improve on older enterprise (legacy)
applications. Center Office relies on technologies such as APIs, microservices and
Hyperautomation (next level of automation that meshes AI tools with RPA,, enabling
scaling for complex business processes).
How do we manage employees' experiences as well as preserve talent and create
collaborative workplaces for teams? which new skills are needed? what will the
workforce of the future look like? Which new tools are needed for HR (employee well-
being)?
Recommended for CDOs and all Data & Analytics Managers
The past 2 years have had a huge impact on organizations journeys to become data driven. Existing data architectures were disrupted; rigid structures and processes were questioned, and many data strategies were re-written.
On the one hand, the global pandemic emphasized the need for organizations to raise the bar, implement strategies, improve data literacy and culture, increase investments in data and analytics, and explore AI opportunities.
On the other, it also presented new challenges such as: the war for data talent and the wide literacy gap. Inadequate structures as well as outdated processes were exposed. Major changes in the data landscape (Data Fabric, Data Mesh, Transition to Data Clouds) will further disrupt existing data architectures and enhance the need for a new adaptive architecture and organization.
Recommended for CTOs, architects, IT Managers
COVID-19 has emphasized the fact that business agility and hence technology agility are the most if not the only factors for business success. However, technology agility in most IT departments is not the “strongest muscle”. Technology adoption of Cloud, Devops, Integration, Low-Code and Zero Trust are affecting all IT departments and even the entire organization. New
processes and relationships between the various branches of the IT department should emerge, forsaking old habits and technologies. New technologies and roles\responsibilities are taking their place.
Recommended for CXOs and all IT Managers
If COVID-19 has demonstrated anything it is that organizations can no longer rely on traditional long-term strategic direction-setting, in order to succeed and grow. Today, organizations need to be able to quickly identify changes and respond with speed.
Adaptive enterprises have the technical and organizational agility to do this. In this session, we will present the organizational structure, technologies and concepts that make up an adaptive organization and discuss topics such as: Concierge hyper-personalization services; Personalized (PBC) Business Capabilities; adaptive organizational structure; Centers of Excellence; center office; hyper-automation and data centric organizations.
STKI Israeli it market study 2021 revised V2 2 2 slides per page
The document discusses the findings of an Israeli IT market study conducted by STKI in 2021. It notes that COVID-19 accelerated changes in how IT services are delivered to satisfy new delivery scenarios. The study analyzed trends like the remote-first, data, and passion economies that emerged from the pandemic. The key finding is that the most enduring impact of COVID-19 will be as an "implementation accelerant", forcing faster implementations of technologies to deliver value immediately. The document provides background on STKI and outlines the methodology used in the 2021 market study.
Are you interested in dipping your toes in the cloud native observability waters, but as an engineer you are not sure where to get started with tracing problems through your microservices and application landscapes on Kubernetes? Then this is the session for you, where we take you on your first steps in an active open-source project that offers a buffet of languages, challenges, and opportunities for getting started with telemetry data.
The project is called openTelemetry, but before diving into the specifics, we’ll start with de-mystifying key concepts and terms such as observability, telemetry, instrumentation, cardinality, percentile to lay a foundation. After understanding the nuts and bolts of observability and distributed traces, we’ll explore the openTelemetry community; its Special Interest Groups (SIGs), repositories, and how to become not only an end-user, but possibly a contributor.We will wrap up with an overview of the components in this project, such as the Collector, the OpenTelemetry protocol (OTLP), its APIs, and its SDKs.
Attendees will leave with an understanding of key observability concepts, become grounded in distributed tracing terminology, be aware of the components of openTelemetry, and know how to take their first steps to an open-source contribution!
Key Takeaways: Open source, vendor neutral instrumentation is an exciting new reality as the industry standardizes on openTelemetry for observability. OpenTelemetry is on a mission to enable effective observability by making high-quality, portable telemetry ubiquitous. The world of observability and monitoring today has a steep learning curve and in order to achieve ubiquity, the project would benefit from growing our contributor community.
Mitigating the Impact of State Management in Cloud Stream Processing Systems
Stream processing is a crucial component of modern data infrastructure, but constructing an efficient and scalable stream processing system can be challenging. Decoupling compute and storage architecture has emerged as an effective solution to these challenges, but it can introduce high latency issues, especially when dealing with complex continuous queries that necessitate managing extra-large internal states.
In this talk, we focus on addressing the high latency issues associated with S3 storage in stream processing systems that employ a decoupled compute and storage architecture. We delve into the root causes of latency in this context and explore various techniques to minimize the impact of S3 latency on stream processing performance. Our proposed approach is to implement a tiered storage mechanism that leverages a blend of high-performance and low-cost storage tiers to reduce data movement between the compute and storage layers while maintaining efficient processing.
Throughout the talk, we will present experimental results that demonstrate the effectiveness of our approach in mitigating the impact of S3 latency on stream processing. By the end of the talk, attendees will have gained insights into how to optimize their stream processing systems for reduced latency and improved cost-efficiency.
Best Practices for Effectively Running dbt in Airflow.pdf
As a popular open-source library for analytics engineering, dbt is often used in combination with Airflow. Orchestrating and executing dbt models as DAGs ensures an additional layer of control over tasks, observability, and provides a reliable, scalable environment to run dbt models.
This webinar will cover a step-by-step guide to Cosmos, an open source package from Astronomer that helps you easily run your dbt Core projects as Airflow DAGs and Task Groups, all with just a few lines of code. We’ll walk through:
- Standard ways of running dbt (and when to utilize other methods)
- How Cosmos can be used to run and visualize your dbt projects in Airflow
- Common challenges and how to address them, including performance, dependency conflicts, and more
- How running dbt projects in Airflow helps with cost optimization
Webinar given on 9 July 2024
RPA In Healthcare Benefits, Use Case, Trend And Challenges 2024.pptx
Your comprehensive guide to RPA in healthcare for 2024. Explore the benefits, use cases, and emerging trends of robotic process automation. Understand the challenges and prepare for the future of healthcare automation
Kief Morris rethinks the infrastructure code delivery lifecycle, advocating for a shift towards composable infrastructure systems. We should shift to designing around deployable components rather than code modules, use more useful levels of abstraction, and drive design and deployment from applications rather than bottom-up, monolithic architecture and delivery.
TrustArc Webinar - 2024 Data Privacy Trends: A Mid-Year Check-In
Six months into 2024, and it is clear the privacy ecosystem takes no days off!! Regulators continue to implement and enforce new regulations, businesses strive to meet requirements, and technology advances like AI have privacy professionals scratching their heads about managing risk.
What can we learn about the first six months of data privacy trends and events in 2024? How should this inform your privacy program management for the rest of the year?
Join TrustArc, Goodwin, and Snyk privacy experts as they discuss the changes we’ve seen in the first half of 2024 and gain insight into the concrete, actionable steps you can take to up-level your privacy program in the second half of the year.
This webinar will review:
- Key changes to privacy regulations in 2024
- Key themes in privacy and data governance in 2024
- How to maximize your privacy program in the second half of 2024
Sustainability requires ingenuity and stewardship. Did you know Pigging Solutions pigging systems help you achieve your sustainable manufacturing goals AND provide rapid return on investment.
How? Our systems recover over 99% of product in transfer piping. Recovering trapped product from transfer lines that would otherwise become flush-waste, means you can increase batch yields and eliminate flush waste. From raw materials to finished product, if you can pump it, we can pig it.
To help you choose the best DiskWarrior alternative, we've compiled a comparison table summarizing the features, pros, cons, and pricing of six alternatives.
How RPA Help in the Transportation and Logistics Industry.pptx
Revolutionize your transportation processes with our cutting-edge RPA software. Automate repetitive tasks, reduce costs, and enhance efficiency in the logistics sector with our advanced solutions.
論文紹介:A Systematic Survey of Prompt Engineering on Vision-Language Foundation ...
Jindong Gu, Zhen Han, Shuo Chen, Ahmad Beirami, Bailan He, Gengyuan Zhang, Ruotong Liao, Yao Qin, Volker Tresp, Philip Torr "A Systematic Survey of Prompt Engineering on Vision-Language Foundation Models" arXiv2023
https://arxiv.org/abs/2307.12980
Support en anglais diffusé lors de l'événement 100% IA organisé dans les locaux parisiens d'Iguane Solutions, le mardi 2 juillet 2024 :
- Présentation de notre plateforme IA plug and play : ses fonctionnalités avancées, telles que son interface utilisateur intuitive, son copilot puissant et des outils de monitoring performants.
- REX client : Cyril Janssens, CTO d’ easybourse, partage son expérience d’utilisation de notre plateforme IA plug & play.
If you’ve ever had to analyze a map or GPS data, chances are you’ve encountered and even worked with coordinate systems. As historical data continually updates through GPS, understanding coordinate systems is increasingly crucial. However, not everyone knows why they exist or how to effectively use them for data-driven insights.
During this webinar, you’ll learn exactly what coordinate systems are and how you can use FME to maintain and transform your data’s coordinate systems in an easy-to-digest way, accurately representing the geographical space that it exists within. During this webinar, you will have the chance to:
- Enhance Your Understanding: Gain a clear overview of what coordinate systems are and their value
- Learn Practical Applications: Why we need datams and projections, plus units between coordinate systems
- Maximize with FME: Understand how FME handles coordinate systems, including a brief summary of the 3 main reprojectors
- Custom Coordinate Systems: Learn how to work with FME and coordinate systems beyond what is natively supported
- Look Ahead: Gain insights into where FME is headed with coordinate systems in the future
Don’t miss the opportunity to improve the value you receive from your coordinate system data, ultimately allowing you to streamline your data analysis and maximize your time. See you there!
Scaling Connections in PostgreSQL Postgres Bangalore(PGBLR) Meetup-2 - Mydbops
This presentation, delivered at the Postgres Bangalore (PGBLR) Meetup-2 on June 29th, 2024, dives deep into connection pooling for PostgreSQL databases. Aakash M, a PostgreSQL Tech Lead at Mydbops, explores the challenges of managing numerous connections and explains how connection pooling optimizes performance and resource utilization.
Key Takeaways:
* Understand why connection pooling is essential for high-traffic applications
* Explore various connection poolers available for PostgreSQL, including pgbouncer
* Learn the configuration options and functionalities of pgbouncer
* Discover best practices for monitoring and troubleshooting connection pooling setups
* Gain insights into real-world use cases and considerations for production environments
This presentation is ideal for:
* Database administrators (DBAs)
* Developers working with PostgreSQL
* DevOps engineers
* Anyone interested in optimizing PostgreSQL performance
Contact info@mydbops.com for PostgreSQL Managed, Consulting and Remote DBA Services
This document provides an overview of digital transformation trends and how IBM i and Power Systems can help organizations with their digital transformation journeys. It discusses infrastructure like Power9 systems that support technologies like machine learning. It also covers modernizing applications with tools like Rational Developer for i and languages like RPG. The document emphasizes how these tools can improve developer productivity and allow applications to be understood by more users. It highlights some open source technologies also supported on IBM i and Power systems that can help with digital transformation elements like APIs, web services, and AI.
Goodrich Corporation Chairman and CEO Marshall Larsen presented at the Citi 21st Annual Global Industrial Manufacturing Conference. Larsen provided an overview of Goodrich's balanced portfolio, strategic focus areas, and outlook for commercial aerospace, defense, and aftermarket sales. He noted record commercial aircraft orders in 2007 and expectations for continued production rate increases and aftermarket growth.
Non Deal Roadshow Localiza Goldman Sachs(InglêS)Localiza
Localiza Rent a Car S.A. is a leading car rental company in Brazil with over 1.2 million clients. It has an integrated business platform with divisions in car rental, fleet rental, used car sales, and franchising. Localiza has a competitive advantage through its large scale and integrated platform which provides synergies in costs, cross-selling, and bargaining power. It has the largest distribution network in Brazil with 351 agencies across 9 countries.
This document provides an overview of Goodrich Corporation presented at the 25th Annual Industrial Select Conference hosted by Lehman Brothers. It summarizes Goodrich's balanced portfolio, including original equipment and aftermarket sales across commercial aerospace, defense, and space markets. Charts are included showing trends in commercial aircraft delivery forecasts, key platform maturity, and growth in the A320 fleet.
Delivering business value through transformative networking 20012011fuckGK
This document discusses Cisco's transformative networking approach enabled by Intelligent WAN. It outlines a three-phased sales engagement model of preparation, discovery, and proposal. The preparation phase involves using tools to understand the customer's business objectives. Discovery uses network assessment tools to analyze the current infrastructure. The proposal phase develops a unique architecture roadmap and captures opportunities. It emphasizes driving business and technology alignment through network transformation opportunities. The approach aims to have more strategic and impactful customer conversations to better support their business goals through long-term architecture planning.
This document summarizes IBM's efforts to develop skills for the 21st century through academic partnerships. It discusses four pillars of IBM's global university programs: talent-research collaborations, talent-skills building, talent-recruiting, and infrastructure projects. It provides examples of specific programs and initiatives under each pillar, such as shared research awards, academic initiative courses, PhD fellowships, and internship programs. The document emphasizes IBM's goal of partnering with schools to educate students for the IT workforce through access to IBM technology, materials, and volunteer support from IBM employees.
IBM's strategic goals are to grow annual revenues by at least 5% and increase earnings per share by at least 10%. Its strategic plan involves openness by sharing innovations and collaborating with customers and rivals to reduce the cost of providing services. The document outlines IBM's SWOT analysis, identifying strengths like intellectual property and R&D, weaknesses such as high costs and employees, opportunities like open-source and standards, and threats like low-cost competition and outsourcing. Strategies are developed to leverage strengths and opportunities while addressing weaknesses and threats.
Global Water Investment Conference June 20, 2012BSTRINGE
The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all -- that which occurs in nature
- The document presents information to investors about the company's business overview, strategic overview, and outlook for 2008.
- It highlights the company's two-brand strategy, opportunities to expand revenue sources and maximize profits, and expectations for revenue and earnings growth in 2008.
- Key metrics provided include over 6,900 locations, $5.9 billion in annual revenues, and targets to increase earnings through initiatives like performance excellence projects.
This document introduces a cloud-based mass customization platform for e-commerce called Logicmix. The platform allows apparel brands to offer customized products directly to customers, helping address growing demand for customization. It aims to significantly reduce inventory and lead times for customers while increasing margins. The solution utilizes configurable product templates, a visualization tool, and integrates e-commerce features to provide an end-to-end customization experience for both B2B and B2C customers in the apparel industry.
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For the complete report, get in touch with us at : info@netscribes.com
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This document provides an overview of various digital technologies and platforms used in Israel, including their positioning in the Israeli market and representative partners and integrators. It covers areas such as marketing automation platforms, digital experience consultants, voice of customer tools, customer data platforms, digital marketing platforms, web content management tools, e-commerce packages, and CRM packages. For each area, it lists relevant companies and products and the Israeli representatives and implementation partners that work with each solution.
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1. Enterprise Applications,
Information & Knowledge
Management 2009
Your Text here Your Text here
Einat Shimoni
EVP & Senior Analyst
Enterprise Applications,
Analytics & KM Strategies
www.einatstki.blogspot.com
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 1
2. Agenda
Enterprise Applications general trends
1
Enterprise Applications (CRM, ERP, SCM)
2
Knowledge Management
3
Business Intelligence & MDM
4
BPM
5
Enterprise Portals & External websites
6
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 2
3. We will present data on products and integrators: Explanations
on Slides
List of Packages and Integrators
Rep in
Package Integrators Delivery model
Israel
Vendor A Company 1 Integrator a, Integrator b On-premise
Integrator a, Integrator b,
Vendor B Company 2 SaaS
Integrator c
SaaS
Vendor C Company 3 Integrator a
On-premise
Lists only include vendors that are represented in Israel
The location within the lists is random
Lists might not include all players
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 3
4. We will present data on products and integrators: Explanations
STKI Israeli Positioning on Slides
• Not a technological positioning, refers only to Israeli market
• Represents current Israeli market and not our recommendation
Vendor A
•Focused on enterprise market (not SMB)
Vendor B
Market Presence (X)
Market share - existing and new sales (more emphasis)
Local Support
Mind share (how user organizations rate vendors)
Worldwide
Local Support (Y) – is influenced by (X)
Leader
Experience & technical knowledge, localization,
support, number and kind of integrators
Worldwide leaders marked, based on global positioning
Vendors to watch: Are only just entering Israeli market
so can’t be positioned but should be watched
Vendors to Watch:
Vendor C
Market Presence
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 4
5. We will present data on products and integrators: Explanations
Selected Wins 2008-1Q2009 on Slides
Package X: Company 1 (Integrator), Company 2 (Integrator)
Package Y: Company 3 (Integrator), Company 4 (Integrator)
These slides contain examples of selected wins during
2008 and Q12009 (decision and purchase of certain
products, not necessarily ongoing projects)
The lists are only partial and don’t include all wins of
all vendors during this period
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 5
6. General
IT in Aggressive Cost-Cutting Time Trends
New
IT budget Less budget for models:
decrease new apps
SaaS, OSS
3rd party
Decrease app
Need to cut IT ERP tools?
maint. Self-
costs
service projects E-Service here
Your Text here Your Text
Social &
Interaction with
Social CRM,
consumer
employees &
technologies KM 2.0
customers
impact
BPM, Web 2.0,
Innovation, re-
Need to help
Innovation,
think processes,
increase connect with Social CRM,
revenues customers CEM, BI
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 6
7. General
Application projects in recession Trends
• Zero based budgeting – every project is
examined in payback, maturity, and risk
• Low risk projects
• Small scale projects (< 1 year)
• Proven payback within ½ - 1 year
Problem: sometimes the less mature markets
(MDM, BPM) are the ones that can provide
greater business benefits
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 7
8. Your Text here Your Text here
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 8
9. General
Questions for every IT project Trends
• What are the business benefits and when is
the payback?
• What is the risk?
Is it mature?
Is it well supported in Israel?
How many ISVs with in depth knowledge?
Are other organizations happy with it?
References!
• What is the TCO?
• Is the application user friendly?
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 9
10. Your Text here Your Text here
Einat Shimoni’s work Copyright 2009 @STKI Do not remove source or attribution from any graphic or portion of graphic 10
11. Technologies Maturity Model 2009 General
Trends
Business Value
BPM
Active
Investment BI Web
to make money 2.0
Collab.
Balanced
CRM Data IT+business
Cut costs, Increase Scorecard Governance,
Oper. Project
MDM
ERP 2
CRM
productivity Financial Pure
Ent.
BI
Tactic Business
Search
BI
Project
ECM
Gateway
Commodity IT portal ERP1
Services Size of figure =
complexity/
cost of project
Financial
Investment Non-
sector Finance
for regulations reg. sectors
reg.
Using Implementing Looking
Market Maturity
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12. General
IT Services Families Trends
Reduce Expenses Increase Revenues
Increase
Increase
Increase Improve Increase
governance,
process
process Cut costs customer business
regulation &
Intelligence
efficiency Experience agility
risk mng.
Regulation
Active BI
Green IT Social CRM BSC
compliance
CXO
DC Tech: virtualization Analytical
BPM management
BPM/BPA
etc. CRM
tools
Customer
Supply chain
Innovation IT
Employee Productivity Experience
intelligence
support tools Governance
Management
Marketing
IT Sourcing models
focus
IT portfolio
management
B2B
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13. General
Major trend in enterprise applications Trends
SaaS (Software as a Service):
A software delivery model, delivered via the web, in which users
can consume functionality based on subscription pricing.
SaaS is typically a multi-tenant, one-to-many architecture (one
code base for all), this provides it with economy of scale
The software is hosted remotely, eliminating the need for
users to invest in related hardware or handle the installation, set-
up and daily upkeep & maintenance.
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14. Your Text here Your Text here
Did SaaS make its debut
in Israel?
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15. General
SaaS in Israel Trends
Most Israeli orgs aren’t yet using SAAS
Major adopters: technology, high tech, global companies
Major objectors: Financial orgs and govt.
SaaS projects’ characteristics in Israel:
• Short micro-projects (~3 man months)
• Average of 40 users per installation
• Usually DOES include some sort of integration to
1-2 inhouse applications
• High satisfaction level (worldwide data: 94%)
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16. General
SaaS major setbacks in Israel Trends
• 357 regulation doesn’t allow keeping “linked”
data outside for financial organizations
• Need for local point of contact
• Need for SLA and local support
• Hebrew
• Israeli vendors need to reorganize operations
around this model
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17. General
Characteristics of common SaaS Trends
• Applications that have a “network effect”
Travel management
Social software
• Niche/Point-solutions
• Solutions that are easily separated from others
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18. Application models General
Trends
Self
development
Your Text here Your Text here
Package
Internal External
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19. Where are we now General
Trends
and what’s the next stage?
ASP SaaS PaaS
• Single separate instance • Outcome of using PaaS
• Vendor controls application
• Could have shared or •Platform-Centric
• User has No access to core
• User controls the app.
dedicated infrastructure components of the solution
• … ASP wasn’t a bad idea, • Fully-customized software
• Multitenant, one-to-many
• Will be more suitable for
• Semi-customized (view)
it had BAD timing
• More suitable for generic “heavy” business processes
“lightweight” processes or
consumers
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20. General
Mashup Definition Trends
• Mashup: a “web 2.0” term :
combining data layers from more than one
source into a single integrated interactive
application
http://blogs.zdnet.com/Hinchcliffe/?p=78
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21. General
New Applications = Services Mashups Trends
An application mashup
should define its needed
infrastructure services
Gateway
(=ensemble)
T8
T7 T2
T7 T8
T6
T3
T1 T1 T5
T4 T2 T3 T4
T5 T6
Applications Infrastructure
Services Services
Puzzle Builder
The goal:
Optimization of
IT resources!
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22. Cloud enables creation of General
Trends
new business models
• Cloud can enable new Business mashups?
business models*
• By consuming “missing
elements” from the cloud
you can create a whole
new product
• Examples: virtual
network operator
* Source: STKI brain storming session
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23. General
Open Source Software Trends
• Open Source applications used by 65% of
global enterprises
• Most Israeli organizations don’t consider using
OSS in almost any project
• The economic pressure will push Israeli orgs
to consider this model in specific areas:
WCM
Internal IT tools
Collaboration and Web 2.0 tools
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24. There are some major benefits to General
Trends
open source software
Main reasons:
Cost Text here
Your Your Text here
Vendor independence
Sometimes –
Better functionality
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25. General
Open Source pricing appeal Trends
Price of a WCM project based on open
source CAN BE 15-20% cheaper
But will not always be the best choice
Source: Water & Stone
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26. Major Benefits for adopting General
Trends
Open Source Software
Which of the following does your company see as the
major benefits of adopting OSS ?
Source: Open IT, Annual Open Source Survey for 2008, September 29, 2008
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27. What should you do to make Open Source General
Software relevant to your organization? Trends
• Most important: assure available local
professional knowledge with the package:
Specialized Israeli ISVs or in-house
• There should be no compromises on SLA
• Understand the model and legal terms
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28. CRM
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29. CRM
Trends
CRM will be less about transactions
And more about interactions
Think of it as a way of improving customer
experience by managing “conversations”
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30. CRM
Trends
Better customer experience
= better product
Your Text here Your Text here
CRM and CEM can provide a real competitive differentiator
Upcoming STKI Round Table on
CRM: June 17, 2009
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31. CRM
CRM: from the outside looking in Trends
Focus on external clients needs
Your Text here Your Text here
Focus on internal processes
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32. CRM
Multi Channel CRM Trends
• Mobile service • e-billing •More self • newsletters • EPSS/guided
• e-banking • e-service service options • email marketing interactions
• SMS • e-payments and transactions • email response • RTD
• Live chat • CC
management
• Collaboration
Proliferation of customer touch points
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33. CRM
Israeli CRM Trends 2009 Trends
• “XRM” – using CRM as a development
platform for various needs
This is an important criteria when choosing CRM
• “Quick win, quick ROI” approach continues
• Reducing contact center costs (self service)
• Analytical CRM continues to be top priority
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34. CRM
Source: STKI CIO Survey 2009 Trends
CRM Priorities2009
40%
35%
35%
30%
25%
20%
20%
18%
14% 15%
10%
8%
5%
0%
Campaign Ecommerce CRM Self-Service Analytical
Management Systems Packages CRM
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35. CRM
Worldwide CRM Trends 2009 Trends
• Think outside of the “CRM” box:
Web virtual agents
Home based CC
Customer centric innovation
• SaaS will rise significantly
• Engagement with the customer – Social marketing
• Managing the customer experience
• Social CRM – clients & employees more “social”
• Self Service is king (but don’t compromise with
the customer experience, i.e poor IVRs)
• Customer data still a problem
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36. CRM
The new DIGITAL social customer Trends
Your Text here Your Text here
Source: 2008, Fabio Cipriani.
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37. Communication with customers CRM
Trends
spurs customer centric innovation
What features should
What do you like about our new product?
product X include?
What don’t you like about
What do you like about
our new product?
our company?
Your Text here Your Text here
Do you have ideas
how we can
How do you prefer enhance our
to interact with us? products?
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38. CRM
Trends
Interact with the customers &
Learn more about what they want
Define new customized products
Your Text here Your Text here
IT needs infrastructures to
support diversity of products &
interactions
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39. CRM Packages & Integrators in Israel:
Package Rep in Israel Integrators Delivery model
Siebel (Oracle) Oracle Israel, Taldor Taldor, IBM, BeyondIT On Premise
SaaS;
Siebel on-Demand Oracle Israel,
Taldor, ManofIT, Yael, BeyondIT
Enterprise
(Oracle) Taldor, Yael At customer/partner
Yael, Malam-Team, ONE1UP,
Oracle CRM Oracle Israel On Premise
Oracle, HP-EDS, Advantech
Peoplesoft (Oracle) Oracle, Matrix Matrix On Premise
SAP CRM SAP Israel Ness, Taldor, Advantech On Premise
Amdocs (Clarify) Amdocs Amdocs On Premise
20 Partners, including: Matrix- On Premise;
Microsoft Dynamics Effect, Advantech, SIT, Malam-
Microsoft Hosted by partners;
CRM Team, Netwise, Aman ,Elad,
SaaS not yet in Israel
Yael….
Pivotal ONE1 ONE1 On Premise
Salesforce.com ONE1, Blat-Lapidot SaaS
Mid Tier
MEGA Center Yael Yael On Premise
Onyx (Consona) IT Navigator IT Navigator On Premise
Netsuite Edmiso SaaS
MyBusiness MyBusiness MyBusiness SaaS
SugarCRM OpenIT Open source
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40. Microsoft-Based CRM Solutions in Israel – Part 1
Company Solution
E-Drive (Car Market)
Capital Market: “Optimi”
Advisor Platform ((יועצי השקעות
)פניות ציבור (מענה לחוק חופש המידע
Effect (Matrix) High Tech Solution
פתרון לניהול גביה והליכים משפטיים
Infrastuctures: configuration management, dashboard, self service, CDI
Contact center - moked
Analytical Dynamic CRM
CRM for security org./departments
HRM – Healthcare CRM, hospital risk management
DRM – Donors relationship management
Academy – Alumni, Student, scholarship grant mng, training courses
Malam-Team
Retail CRM
VC – Venture capital CRM
Financial services and Retail banking
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41. Microsoft-Based CRM Solutions in Israel – Part 2
Company Solution
Contribution System
Donors CRM
Conferences and training
SIT
Members club
CRM for High-Tech sector
Customer Service Portal
Broad Digital Billing, Rating, Account Receivables
Highview BI for Microsoft Dynamics
Capital Market
ניהול פניות ציבור
Advantech
Surveys module
MOSS and CRM integration
Vehicle Fleet management
Almog SMS distribution
Pricelists update
HR companies’ operations and clients
Agile
Eyron Shimoni’s work Copyright 2009 @STKI Election campaign management
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42. CRM-Related Applications:
Developing/
Solution Description Representing
Company
Enterprise Incentives Incentives, Matrix-
Incentives Pro
Management partner
Kana Collaborative CRM Malam-Team
DSKnowledge Service Center Knowledgebase Danshir
Talisma – CIM (customer
Collaborative CRM Business Solutions
interaction management)
collaborative CRM, KM for
Knova (Consona) IT Navigator
contact centers
Siebel - Social CRM Social tools for CRM Oracle - Siebel
Cemax Feedback Mng, Complaints Mng. Cemax
*Doesn’t include Contact Center/telephony tools
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43. Multi Channel /customer Self Service applications
Product Name Description Israeli Representative
Lyris Email marketing
Neolane Multichannel marketing
Netwise
Cellular apps. SMS dist., WAP, download apps
Self service apps Self Service Kiosks
Kana Collaborative CRM Malam-Team
Talisma – CIM Collaborative CRM Business Solutions
Megacenter Mail
Managing channels (SMS, Fax, email) Yael Software
Server (MCMS)
eBilling + eService +
Self Service Oracle (part of Siebel suite)
eCommerce
Mail-IT + possible Marketing messages management (Mails
cloud model channel)
Matrix
Bank2go, Ultra Credit, Calldinator, WFA
Matrix Mobile
MMIS – Matrix mobile info. server
solutions
One1 Mobile Mobile channel, SMS One1 Mobile
Netwise – Integration partner
Cellesense Text and web automated self service
AMS Billminer (EBPP), self care Lognet
Yodlee Moneycenter Aggregated financial data and payment Bynet SW.
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ISQ Q&A web self-service ISQ
44. CRM - Israeli Market Positioning 1Q09
Siebel Microsoft
+ SOD
Peoplesoft
SAP
Local Support
Oracle CRM
Pivotal
Worldwide
MEGACenter Salesforce
Leader
Onyx
Amdocs
Vendors to Watch:
This analysis should be used with its
NetSuite (on-demand)
supporting documents
SugarCRM (open source)
Market Presence
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45. CRM Selected Wins during 2008/1Q09
(Partial List)
Siebel On-Demand: ECI (Taldor), Test Insight (ManofIT),
Remmon (ManofIT), Pascal (ManofIT), Coreflow (ManofIT),
Civcom (ManofIT), Oridion, Teva, Netafim, Galil College,
Nicast (ManofIT)
Peoplesoft: Bezeq projects
SAP CRM: Zim, Excellence Nesua (Taldor), Given Imaging
(Advantech), Navy, IAI, Machon Mor, Sarel, Technion (Taldor)
Microsoft Dynamics CRM: Leumi-Card (Effect-Matrix),
Random Logic-888 (Almog), Aviv PCB (Almog), Bank Igud
(Effect), Doar Israel (Effect-Matrix), Egged (Advantech), Mey
Eden (Aman), Yad Vashem, Red Data, Africa hotels,
Superpharm (Effect), HTR (Effect), Audiocodes (Effect), Avis
(Effect), Bank Leumi
Pivotal: Moatza Lezarchanut, Madgal, Negev Ceramics, Ambar
Salesforce: Symantech division, Alladin, Scopus
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46. CRM Consultants in Israel (alphabetical)
Partial List
Accenture
Alternative
Aman (widelink)
BI-Pro
Deloitte Touche: Strategy, business case
IT solutions
Luria
Meteor
Sensecom: Contact Centers
Synergy: Campaign Management, Analytical CRM
Several other independent advisors
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47. STKI Rule of Thumb
HIGH-END CRM in Israel: Price Per Seat
• License: $1K - $3K
• Integration: 2 x license
• Hardware: 1 x license
• Maintenance: 0.5 x license (for 3 years)
• Training &
Change Mng: 1 x license
• Testing: 0.25-0.5 x license
• Data Quality: 0.25-0.5 x license
Total: 6 x license
$6,000 - $18,000 per seat
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48. STKI Rule of Thumb
Mid-Tier CRM in Israel: Price Per Seat
• License: $500 - $1K
• Integration: 2 x license
• Maintenance: 0.5 x license (for 3 years)
• Implementation 0.75 x license
(training, testing,
data quality)
Total: ~4 x license
$2,000 - $4,000 per seat
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49. STKI Rule of Thumb
SaaS CRM price model
Pay-as-you-go subscription pricing
Price per user per month: 40$ - 130$
* Depending on functionality, contract period,
scope of modules vs. full suite, number of users
Additional possible costs:
• Relatively very short implementation time
• Internet bandwidth requirement
• Data quality
• Training + HATMAA
• Some possible customization costs
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50. EPSS for CSRs + Unified Agent Desktop
Developing/
Solution Description Representing
Company
Guided Customer Interactions, E-Glue, ONE1-
E-Glue
Unified Desktop, EPSS partner
Guided Customer Interactions, Composia, Matrix-
Composia
Unified Desktop, EPSS partner
Front End integration, Unified
OpenSpan Malam-Team
Desktop
Solan, Yael & SRL -
E-Tracker EPSS
partners
CCF (Customer Care Aggregation, Acceleration and Microsoft, Matrix -
Framework) Automation partner
Expeditor Desktop Integration IBM, Matrix - partner
Acceleration and automation,
SKS for CCF Bynet SW
expanding CCF capabilities
Jacada Front End integration
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51. Campaign Management
Package Vendors in Israel
Product Name Israeli Rep. Integrators
Unica Gstat IBM, Gilon
Chordiant IBM
SAS Mia Computers Gilon
Teradata Analytic CRM Mittwoch Mittwoch, Gilon
Siebel Marketing Automation
Taldor, Oracle Taldor
(Acquired by Oracle)
Neolane Netwise Netwise
Peoplesoft Marketing
Matrix Matrix
Automation
MEGACenter Marketing Module Yael Yael
Other CRM Vendors…
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52. ERP
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53. ERP
ERP Life Cycle Trends
Increase efficiency of
ERP operations
Basic modules
HR, Logistics,
Portals, BI, BPM
Financials
Advanced modules
Stabilizing Upgrades
the system
Increase Hatmaa “Core” modules
ERP 3 ?
ERP 1 ERP 2
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54. ERP
ERP Maturity Model 2009 Trends
Business Value Increase efficiency, advanced/ vertical
modules, upgrade, improve HATMAA,
Investment implement ERP portals, BI, BPM
to make money
IT+business
ERP 2
Cut costs, Increase Project
Process
productivity ERP
modeling
ERP Pure
MDM
for ERP
Operational Business
Portals Project
Commodity IT
ERP1
Services Size of figure =
complexity/
cost of project
ERP
Investment governance
for regulations tools
Using Implementing Looking
Market Maturity
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55. ERP
ERP Benefits Trends
Source: http://net.educause.edu/ir/library/pdf/ERB0401.pdf
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56. ERP Staffing ratio
Average size of Israeli ERP department: 15-20
Implementers: 60%
Developers: 17%
Infrastructure (system/DBAs): 10%
Other: 13%
ERP effort distribution:
New developments: 70%
Maintenance: 30%
Average ratio between ERP staff / ERP users:
SAP 1:66
Oracle 1:30 (due to smaller-scale installations)
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57. ERP
ERP Main priorities for 2009 Trends
How to reduce ongoing maintenance costs?
Sourcing strategies
3rd party tools
Licensing management
Improve HATMAA of ERP to decrease
training costs, improve usability and
lower HD costs
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58. ERP
SAP ERP specific issues in 2009 Trends
BI – BW architectural dilemmas
More willingness to use external services
Increase efficiency with 3rd party tools
Upgrade costs too high for value they provide
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59. ERP
Oracle ERP specific issues in 2009 Trends
Need for software configuration management
Upgrades
More use of internal ERP staff
Increase efficiency with 3rd party tools
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60. STKI Rule of Thumb
Enterprise ERP in Israel: Price Per Seat
License: $1600 - $2500
Integration: 2-3 x license
Hardware: 1 x license
Maintenance: 0.5 x license (for 3 years)
Implementation
(Testing, Training
Data Quality): 1 x license
Total: ~6 x license
~$12,000 per seat
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61. STKI Rule of Thumb
Large - SMB ERP in Israel: Price Per Seat
• License: $1500-$1700
• Integration: 2 x license
• Hardware: 0.25 x license
• Maintenance: 0.5 x license (for 3 years)
• Implementation 0.75 x license
(training, testing,
data quality)
Total: 4.5 x license
$6,750 - $7650 per seat
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62. STKI Rule of Thumb
SMB ERP in Israel: Price Per Seat
• License: $700-$1200
• Integration: 2 x license
• Maintenance: 0.5 x license (for 3 years)
• Implementation 0.5 x license
(training, testing,
data quality)
Total: 4 x license
$2800 – $4,800 per seat
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63. ERP Packages & Integrators: Part 1
Package Israel Rep Integrators Delivery model
Yael, Malam-Team, ONE1UP, Oracle
Oracle
Oracle Israel consulting, HP-EDS, Advantech, Ernst & On-premise
Apps
Young, Unitask, Motorola
Oracle Unitask (Oracle Easy), Afek, Motorola,
Oracle Accelerated ONE1UP, Advanteck, E&Y, Yael, AKT (HR On-premise
Edition module)
Ness, IBM, Taldor, Advantech, Malam-Team,
SAP,
HP-EDS, Accenture, Aman, SRL, Danshir, CB
SAP Israel On-premise
SAP All-in- I.T, E121, EPS SAP, Gav, IGC, Opex,
One SAPLM, SDM, AKT (HR module)
SAP Xioma, Malam-Team (Etop), RELS, Harel
Business SAP Israel comp Malal, Complete, Menahel4U, Todan, On-premise
One Reut-ONE, Synopsis
E-Tafnit Matrix Matrix, Alpha Consultants On-premise
QAD SIT SIT, ManofIT, Tirosh On-premise, SaaS
Lawson
Intentia Israel Intentia Israel On-premise
(M3, S3)
Ashbal, Meidatech, FBC On-premise, SaaS
Priority Ashbal
(meidatech)
Afek, Tulip, RAAN, HP-EDS, IlitERP
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64. ERP Packages & Integrators: Part 2
Package Israel Rep Integrators Delivery Model
Microsoft Israel. Matrix, Oregano, Malam-Team,
Microsoft Dynamics Localization & Prodware, Tadiad, Maxoft On-premise
AX Distribution by
other partners in qualifications
mAXimum ERP (Matrix)
Aviv, MARS Aviv Aviv On-premise
ONE ERP ONE1 ONE1 On-premise
KAV systems Kav Kav, Ardom On-premise
FinPro, Logistic Pro Almog Almog On-premise
Gan Tochnot On-demand,
Aman Aman
Heshev Hosted
Comax (on On-demand,
Comax
demand) Hosted
On-premise,
Bgate Bgate
SaaS
IFS Teldan On-premise
BPCS, Baan Matrix Matrix, Afek, IBM, Tulip (Baan) On-premise
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65. ERP
SMB ERP in Israel Trends
Pressure from large players in generic ERP
Verticalization, Verticalization, Verticalization
SMB ERP providers develop very deep and
verticalized solutions
On-demand models – also in Israel!
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66. ERP On-demand model ERP
Trends
Kicking in
• Comax
• Meida-Tech (Priority on demand)
• SIT – QAD
• Ggate
• Gan Tochnot Heshev
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67. ERP - Israeli Market Positioning 1Q09
Enterprise ERP Medium - Large ERP SMB ERP
Priority
SAP
Oracle SAP Oracle
SAP BOONE1
AIO
ERP
ONE1 Priority Oracle
AE/easy QAD Tafnit
ERP
QAD Tafnit
Kav
Aviv Aviv
Movex
Movex
Vendors to Watch:
Ggate IFS
Microsoft Dynamics AX COMAX
Market Presence
This analysis should be used
Do not remove source or attribution from any graphic or portionsupporting documents
with its of graphic
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68. ERP Selected Wins 2008-1Q09
(Partial List)
SAP: Rakevet Israel (Malam-Team)
SAP All-in-one (Best Practices): Gidron (Taldor), Ashdod medical center
(Taldor), Batey Zikuk (Taldor)
Sap modules: GRC – Dead Sea, BIA – Coca Cola, Learning solution - Bazan,
IDM – Ness, Billing - Meitav
SAP ECC upgrades: Mecan-Ericsoon, M.of Health, Tadiran Solelot
Oracle: Object (R12), Ashot (ONE1up), LUZ II, Actimize
Accelerated Edition: Modu (Advantech, R12), Retalix, ITL, Rion
Tafnit: Barzilay hospital, Leumicard, Albar, Sani, Visa, Mizrachi, Ayalon, Ampa
investments
QAD: Vishey international, Expansions in AVT, Seragon. On-demand ERP:
Enlyten, RGI
Microsoft Dynamics AX (not localized version): Random Logic 888 (Malam-
Team), Aviv PCB (Oregano)
Comax (on demand): Hazi hinam, 2 municipalities, Domisil
ONE1 ERP: Agami, Beit Yanai, Ambar
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69. 3rd party SAP complimentary tools (partial list) – Part 1
Solution Israel Rep. Description
EPIuse Ness Selective data copies
Zoption Ness Integrating financial functions with Office - excel
Panaya Panaya Simulation and guidance for SAP upgrades
Intellicorp – Live
Ness Impact analysis (for SAP upgrades)
compare
Object Manager Ness Software configuration management
OrgPlus Ness Visual HR management
Xpandion Ness Risk mng, behavioral analysis, license audit
ARX Cosign Ness Digital signature
IXOS - (OpenText) Top Solutions SAP content management and archiving
Printboss - Consist Consist, Ness Design/distribution of SAP forms
MessageManager Ness Unified messaging for SAP
SteerU SteerU EPSS for SAP
Innowera Shimoni’s work CopyrightNess Integration of SAP transactions with Excel
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70. 3rd party SAP complimentary tools (partial list) – Part 2
Solution Israel Rep. Description
Item Field -
Aman Data transformation for SAP
Informatica
Clicksoftware Clicksoftware SAP workforce optimization
HR Load runner HP Israel software performance testing tools
HP Quality Center HP Israel automate QA testing
Cisco Data Privacy Cisco Data security on the network
CA Wily CA Israel Monitoring customer transactions in real time
Arcplan Danshir Dashboard for SAP data
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71. 3rd party Oracle e-Business Suite
complimentary products (partial list)
Solution Israel Rep. Description
Oracle
Partners:
UPK (acquired by Tools to increase productivity, usability,
Yana-Smart,
Oracle) deployment & content creation
John Bryce,
Blat Lapidot
OMM (Object Migration management and change
Migration Manager) management for Oracle e-business
Unitask
Print Director Enhanced Oracle printing
Dynamic Entity Data management and control tool
AOA
AOA Travel management system
(Add-on Applications)
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72. ERP Consultants (Alphabetical list)
Partial List
Accenture
Bit-Plus
Byon
Deloitte Touche
Ernst & Young
HMS
Meteor
OIC
Seker
Tulip
Several Independent advisors
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73. SCM
Supply Chain Management Trends
Information focus Strategic measurements,
Balanced Scorecard
SCP: Supply
Demand
Chain planning &
Planning forecasting Inventory Advanced
planning & planning &
optimization optimization
Product Data Management
SRM
SCE: Supply
Chain ERP 1, ERP 2
WMS Supplier
Execution portal
Transportation
Management
Transaction focus
Demand Logistics Operations Supply
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74. Supply Chain Management SCM
Trends
Global trends
From Execution to Planning:
try to match demand and deliver the right
product to the right place at the right time at
the right price
Organizations becoming demand sensitive:
More data that will help predict demand from
POS, suppliers, internal sales/marketing people
Ability to respond near real time
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75. Supply Chain Management SCM
Trends
Israel trends
Gap between IT and logistics/SCM business departments
SCM very broad and complex, requires special expertise
Confusion regarding what ERP packages can and can’t do
why do we need a BoB solution if we have an ERP?
SCM package decisions are still based on BoB:
Solution has to be flexible, be able to include many
dynamic constraints that change as you go
Solution has to include transactional as well as analytical
(multi dimensional analysis)
SCM packages are also facing suppliers and partners
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76. KM
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77. KM
Knowledge Management Trends
But don’t think too much…
Get practical
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78. KM
The problem with Knowledge Trends
It takes too much time to find
existing information needed to
complete tasks
The Problem: Too much info!
Lack of information
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79. KM
Let’s see the numbers Trends
The typical IW spends up to 25% of the day searching
for the right information to complete a given task.
Ineffective searches/wasting time looking for
information can cost companies up to 10% in salary
expenses (Butler Group)
Employees spend 12 hours a week on info-gathering
tasks: mostly, unsuccessfully. (Accenture)
Knowledge workers spend 15%-30% of their time
gathering information, but are successful less than 50
percent of the time. (IDC)
The amount of new technical information is doubling
every two years
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80. Internal KM Maturity Model 2009 KM
Trends
Business Value
Investment
to make money
Blogs IT+business
Cut costs, Increase Social
Project
tools
productivity
Wikis Pure
Ent.
Business
ECM Search
Project
Gateway
Commodity IT portal
Services Size of figure =
Archiving
complexity/
cost of project
Investment
for regulations
Using Implementing Looking
Market Maturity
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81. KM
KM Best Practices Trends
KM should be process-dependent and
combined in every-day tasks
Accommodate different types of users
Digital natives
Digital immigrants
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82. What isn’t acceptable for the KM
Trends
Digital native (generation X)?
Paper application E-form on
form company portal
2 hour classroom Simulation games,
session with PPT online courses,
slides community
Posting ideas on
Suggestion box
company blog
Interaction, relevancy,
ease of use
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83. The digital native KM
Technology “consumerization” Trends
• New-age knowledge workers are used to:
• Communicate
• Share
• Collaborate
• Plan
… in a different way.
They will probably grow grassroots web 2.0 initiatives,
whether IT likes it or not
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84. KM
Web 2.0: User is at the center Trends
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85. KM
Web 2.0 tools: Adoption vs. Complexity Trends
Most known
most deployed
Least known
least deployed
Source: Cutter
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86. Innovation tools?
Innovation
Operations Management
Support
Support Support
Systems Systems Systems
Innovation
Transaction Special Employee Analytical Decision
Systems
Processing Purpose Productivity Systems Support
?
Processing Supporting
Enabling Systems that
Strategic generate
Business Workgroup
Decision Innovation &
Transactions Collaboration
creativity
Making
Operational
Knowledge
Analytical
Management
Systems
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87. General
Innovation types Trends
Source: Web 2.0 business models, CEO Teemu Arina
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88. General
Innovation Sources Trends
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