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Questions tagged [overbooking]

The practice of selling more goods or services than are expected to be available, usually in anticipation that some of those so entitled will cancel or fail to attend and thus supply will be more fully utilised.

8 votes
2 answers
6k views

Involuntary Bumping on United

Upon checking in to my flight tomorrow, UA 2372 from IAD to LAS, I was greeted by a bidding system. I assumed United had quite the full flight or had overbooked and wanted for people to go on ...
Andrew Liu's user avatar
36 votes
7 answers
22k views

Why would an airline put 15 passengers at once on standby?

I've checked into a flight this morning with Delta, only to see a dreaded "Seat At Gate" message on my boarding pass. I am aware that airlines routinely overbook their flights, so normally I'd expect ...
JonathanReez's user avatar
  • 81.9k
1 vote
2 answers
2k views

Online check-in, overbooking and EU compensation rights

I couldn't find an answer to this anywhere. Everything I find about overbookings is about people standing in line at the gate, after security scrutiny, and being bumped. I have read everything about ...
usr-local-ΕΨΗΕΛΩΝ's user avatar
9 votes
3 answers
5k views

Does Norwegian overbook flights?

I heard and read about other airlines but not about Norwegian. I read their website and searched for articles, blog posts but there is nothing I can find. Do they overbook flights?
Dmytro Chasovskyi's user avatar
1 vote
0 answers
56 views

What are compensation rules for overbooked/cancelled flights for different regions? [closed]

What regulations are applicable for overbooked/cancelled flights around the globe? I travel from time to time in Europe and there is EU 261/2004 regarding overbooked and cancelled flights. Is there ...
Dmytro Chasovskyi's user avatar
4 votes
1 answer
511 views

Two tickets, same origin, same destination, same airline, same day, different time. Problem?

I booked a morning flight (US domestic) on Delta airlines. Unfortunately, something came up at work and I need to shift to an evening flight (same airline, same origin, same destination, 8 hours later)...
Thomas's user avatar
  • 379
16 votes
1 answer
839 views

Travel agency told me my hotel is overbooked, what are my rights?

Since this question will probably involve some laws, I will state that I am German and I was booking via an online site which is mediating for travel agencies. I booked a hotel on May 15 for a one ...
Ian's user avatar
  • 795
2 votes
3 answers
567 views

Denied boarding apparently covered up as a delayed flight [closed]

Last year, with famous EU company L, I had a trip A -> B -> C, with A a US city and B and C EU cities. First flight was at 5:00pm. Connection time in B was 3h. More than 3500 km between A and B. The ...
Grayswandyr's user avatar
5 votes
2 answers
1k views

What should I expect from European airline if I volunteer to stay and not fly on the overbooked flight?

Recently, I had a first flight in my life that was overbooked. What should I expect from European airline if I volunteer to stay and not fly on the overbooked flight? In my situation it was LOT with ...
Dmytro Chasovskyi's user avatar
6 votes
1 answer
386 views

Claim against AirEuropa (migrated from Law site)

My friend and I were supposed to fly with AirEuropa from Tel Aviv to Madrid early in the morning. Two other friends were to flight to Madrid from another country and to wait for us there. Then, taking ...
telavivian's user avatar
6 votes
1 answer
866 views

Overbooking: compensation for a lost hotel night?

I and my girlfriend were booked on the Wizz Air flight from BUD to MLA. At the gate, I was denied boarding due to overbooking. My girlfriend refused to fly alone and we went to the airline counter ...
Andrey's user avatar
  • 570
46 votes
6 answers
16k views

How does overbooking work with reserved seats?

I never understood how overbooking of flights actually works. I understand the economic principle, just not how its practically done. For the most part there are two types of airlines, low cost ...
Max Binnewies's user avatar
9 votes
1 answer
1k views

In the EU, what rights do you have if your rental car agency fails to deliver?

Several times in the past few years, I have made a confirmed, paid booking for a rental car, and turned up at the appointed pick-up time only to be told that no cars are available. The rental agency ...
Psychonaut's user avatar
  • 2,077
11 votes
2 answers
1k views

Choosing seats when checking-in online if all normal economy seats are occupied

Flying some airlines such as KLM you can only choose seats for free while checking-in online on the day before. The economy seats in KLM's case are divided in normal, favourite, extra legroom and ...
user61718's user avatar
  • 111
67 votes
4 answers
8k views

What rules govern forced removal from flights (due to overbooking)?

I was recently surprised to see a man roughly and forcibly physically removed from an overbooked flight by three police officers because his flight was overbooked. He was reportedly a doctor who ...
WBT's user avatar
  • 3,245

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