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16 votes
1 answer
845 views

Travel agency told me my hotel is overbooked, what are my rights?

Since this question will probably involve some laws, I will state that I am German and I was booking via an online site which is mediating for travel agencies. I booked a hotel on May 15 for a one ...
Ian's user avatar
  • 795
9 votes
1 answer
1k views

In the EU, what rights do you have if your rental car agency fails to deliver?

Several times in the past few years, I have made a confirmed, paid booking for a rental car, and turned up at the appointed pick-up time only to be told that no cars are available. The rental agency ...
Psychonaut's user avatar
  • 2,077