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7 votes
2 answers
752 views

Rules/guidelines about rerouting flights in the EU

We recently got denied boarding due to the carrier overbooking the flight. At the airport there was no assistance available at all. The only way to contact the airline was via email and they could ...
Stephen Brown's user avatar
7 votes
2 answers
6k views

Involuntary Bumping on United

Upon checking in to my flight tomorrow, UA 2372 from IAD to LAS, I was greeted by a bidding system. I assumed United had quite the full flight or had overbooked and wanted for people to go on ...
Andrew Liu's user avatar
1 vote
2 answers
2k views

Online check-in, overbooking and EU compensation rights

I couldn't find an answer to this anywhere. Everything I find about overbookings is about people standing in line at the gate, after security scrutiny, and being bumped. I have read everything about ...
usr-local-ΕΨΗΕΛΩΝ's user avatar
9 votes
3 answers
5k views

Does Norwegian overbook flights?

I heard and read about other airlines but not about Norwegian. I read their website and searched for articles, blog posts but there is nothing I can find. Do they overbook flights?
Dmytro Chasovskyi's user avatar
1 vote
0 answers
57 views

What are compensation rules for overbooked/cancelled flights for different regions? [closed]

What regulations are applicable for overbooked/cancelled flights around the globe? I travel from time to time in Europe and there is EU 261/2004 regarding overbooked and cancelled flights. Is there ...
Dmytro Chasovskyi's user avatar
4 votes
1 answer
517 views

Two tickets, same origin, same destination, same airline, same day, different time. Problem?

I booked a morning flight (US domestic) on Delta airlines. Unfortunately, something came up at work and I need to shift to an evening flight (same airline, same origin, same destination, 8 hours later)...
Thomas's user avatar
  • 379
2 votes
3 answers
567 views

Denied boarding apparently covered up as a delayed flight [closed]

Last year, with famous EU company L, I had a trip A -> B -> C, with A a US city and B and C EU cities. First flight was at 5:00pm. Connection time in B was 3h. More than 3500 km between A and B. The ...
Grayswandyr's user avatar
11 votes
2 answers
1k views

Choosing seats when checking-in online if all normal economy seats are occupied

Flying some airlines such as KLM you can only choose seats for free while checking-in online on the day before. The economy seats in KLM's case are divided in normal, favourite, extra legroom and ...
user61718's user avatar
  • 111
67 votes
4 answers
8k views

What rules govern forced removal from flights (due to overbooking)?

I was recently surprised to see a man roughly and forcibly physically removed from an overbooked flight by three police officers because his flight was overbooked. He was reportedly a doctor who ...
WBT's user avatar
  • 3,245
13 votes
4 answers
5k views

Can you be involuntarily denied boarding if you already checked in AND already have your seat assigned?

Some companies allow you to check-in online prior to the flight, assigning you the seats. Is it still somehow possible to be involuntarily bounced, despite having already checked in and already ...
Edwardian Servants's user avatar
2 votes
1 answer
4k views

I have a travel voucher from American Airlines. Can I use part of it now, and the rest later?

Last month, I was bumped and received a $400 travel voucher from American Airlines, in the form of a printed paper voucher (not an eVoucher, which Google tells me exists and plays by different rules). ...
LessPop_MoreFizz's user avatar
21 votes
3 answers
6k views

Which airline companies never overbook their flights?

Is there a reliable list of airway companies that overbook flights? And, is there any shorter list of companies that do overbook, but when too many passengers show up, they deal fairly with it? I had ...
Derik Gill's user avatar
24 votes
5 answers
6k views

What is overbooking (of flights), and why do airlines all seem to do it?

I know that they want to "fill every seat." If you take this LITERALLY, then you'd want to overbook, because of the statistical percentage of "no shows." That, of course, leads to "bumping" when more ...
Tom Au's user avatar
  • 6,704