All Questions
Tagged with overbooking eu
5
questions
7
votes
2
answers
752
views
Rules/guidelines about rerouting flights in the EU
We recently got denied boarding due to the carrier overbooking the flight. At the airport there was no assistance available at all.
The only way to contact the airline was via email and they could ...
16
votes
1
answer
845
views
Travel agency told me my hotel is overbooked, what are my rights?
Since this question will probably involve some laws, I will state that I am German and I was booking via an online site which is mediating for travel agencies.
I booked a hotel on May 15 for a one ...
2
votes
3
answers
567
views
Denied boarding apparently covered up as a delayed flight [closed]
Last year, with famous EU company L, I had a trip A -> B -> C, with A a US city and B and C EU cities. First flight was at 5:00pm. Connection time in B was 3h. More than 3500 km between A and B.
The ...
6
votes
1
answer
390
views
Claim against AirEuropa (migrated from Law site)
My friend and I were supposed to fly with AirEuropa from Tel Aviv to Madrid early in the morning. Two other friends were to flight to Madrid from another country and to wait for us there. Then, taking ...
9
votes
1
answer
1k
views
In the EU, what rights do you have if your rental car agency fails to deliver?
Several times in the past few years, I have made a confirmed, paid booking for a rental car, and turned up at the appointed pick-up time only to be told that no cars are available. The rental agency ...