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At work we have two MFC-9330CDW printers that are connected to the LAN. Windows shows these printers in Explorer under the same name, the only difference being the (what I assume is) serial number in brackets:

Screenshot of two network printers

While we can connect to these printers with ease, I cannot figure out a way in the admin panel to change these two network names. It confuses users because these are also the names used in applications when selecting a printer. I'd rather see the node names appear here instead of the serial, simply because it's unclear to a lot of users which printer is which. (they're physically on opposite sides of the office)

Is there any way to change this name?

I am aware that Brother's own tool "BRAdmin" allows for quick network scanning and reports the printers using their node names but this doesn't change the network name. I am also aware that I can change the name of the printer locally but having to do that every time we get a new computer is a real pain - especially because I myself forget which printer is which.

For clarification, I am a sysadmin, and I'm allowed to make these changes.

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  • Usually such printers have a web GUI running on port 80 that allows to configure a lot of stuff. AFAIK also the printer name.
    – Robert
    Commented Feb 27, 2020 at 15:19
  • @Robert Correct, they have a GUI, but I can only seem to adjust the NetBIOS name and Node name. I've adjusted both but they don't reflect on the names used by Windows.
    – MMM
    Commented Feb 27, 2020 at 15:22
  • Are your computers configured to directly print over IP to the printer? Because usually a printer server is used and there you could define the printer names once and make them valid for every other computer.
    – Robert
    Commented Feb 27, 2020 at 15:27
  • We add the printers to Windows by simply clicking "Add a printer or scanner" in Settings, so I'm guessing direct print over IP. We don't have a printer server in place.
    – MMM
    Commented Feb 27, 2020 at 15:52

2 Answers 2

Reset to default
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on the printers' webpages, go to

  • the Network tab
  • Protocol menu
  • select the Advanced Settings for the Web Services Protocol
  • change the Web Services Name & click Submit
  • back to the Protocol page
  • same for Air Drop if desired
  • click submit at the bottom of the Protocol page
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  • At the end adding the printer to windows would have display the original name!!!
    – Mahdi Rafatjah
    Commented Sep 23, 2021 at 7:18
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I had this problem with air print, two brother printers, even though they were different, users wouldn’t be able to tell them apart just from model number. I got the ip address of each and logged in using the default password for each printer. Click the network tab then protocol tab and then air print. That was where I could change how an iPhone would see the printer, I called one brother color and the other brother black and white. Maybe there is something in those settings that would help you also.

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