This presentation was delivered by Julie Craig, Research Director of Enterprise Management Associates (EMA) and Kalyan Ramanathan, VP, Product Marketing AppDynamics in a webinar. Julie reveals the results of a recently conducted EMA survey of 300+ IT professionals highlighting the real-world impact of Franken-monitoring.
On-demand webinar is available at: bit.ly/Franken-Monitoring
How United is Leading the Pack to Drive Better Business Outcomes - AppSphere16AppDynamics
United, headquartered in Chicago, Illinois, is the world’s largest airline when measured by number of destinations served.
AppDynamics currently manages over 125 mission-critical applications for United, ranging from United.com and mobile apps to internal tools as financial systems, flight planning, and baggage handling. In this session, see how AppDynamics Application Performance Management (APM) and Application Analytics drive better customer experience and business outcomes for United.
Key takeaways:
• Hear why United Airlines decided to add Application Analytics on top of APM.
• Understand how APM and Application Analytics bring IT and business together.
• Learn how United is proactively driving better business outcomes.
For more information, go to: www.appdynamics.com
Lessons Learned at a US Government Agency Monitoring a Large, Highly Regulate...AppDynamics
A large U.S. government agency recently deployed AppDynamics to help technical staff monitor mission-critical production applications with advanced alerting and quickly identify, analyze, and troubleshoot issues in real-time.
This successful implementation has a unique design and includes one of the agency's most complex in-house, enterprise-level Java applications. The platform was expanded to monitor databases and clients across multiple regions throughout the U.S.
Hear about challenges encountered and how the agency built an effective platform supporting the performance of mission-critical applications to deliver the best customers and end-user services.
Key takeaways:
o Design and implement an application performance management solution using AppDynamics
o How to integrate multiple support teams and maximize outcomes and See code-level visibility and base-lining capability AppDynamics delivers
o How to reduce the identification of issues and root cause analysis from several hours to a few minutes
For more information go to: www.appdynamics.com
AppSphere 15 - AppDynamics: Beyond APM - Building an Operations CenterAppDynamics
In this service defined world where businesses are powered by software, delivering exceptional end user experience has become the top priority for modern enterprises. DevOps collaboration has become key for enterprises to deliver their services in a lean and agile manner while ensuring the best end-user experience.
Entertainment Partners started its journey with AppDynamics APM by monitoring applications in production to solve problems faster and to ensure a stable operating platform; during the last year, they have taken their APM solution past the barrier by using it earlier in their application lifecycle for enabling DevOps collaboration and continuous delivery of their applications. Most importantly, AppDynamics has become a focal “single painted glass” for operationalizing the support lifecycle of our critical services. Join this session and learn from Entertainment Partners as they share the best practices from their journey of starting with APM and then evolving to DevOps with “single painted glass” AppDynamics Solution.
This deck was originally presented at AppSphere 2015.
Best Practices and Advanced Insights on Browser RUM Users - AppSphere16AppDynamics
AppDynamics Browser RUM is a handy tool for getting insight into customers and their experience. In this session we'll explore aggregated data collected from AppDynamics' SaaS cloud that will give you insight into the end-user experience across the customer base. Then we'll show you how you can use end-user monitoring tools to see how you measure up against your peers and identify opportunities to optimize your performance.
As an added bonus we'll share some data on you, AppDynamics users. It's always valuable to understand how you are like and not like your customers.
Key takeaways:
o The typical page load time of an end user across the AppDynamics customer base
o How AppDynamics Browser RUM can be used to understand how your application performs now and make it go faster
o The adoption of major browsers and devices of enterprise customers in different geographies vs. AppDynamics users
For more information, go to: www.appdynamics.com
Top 10 AppDynamics Best Practices - AppSphere16AppDynamics
The document outlines top 10 best practices for application performance monitoring (APM). The practices are: 1) set an APM strategy with goals, priorities, roles and responsibilities; 2) share internal knowledge through wikis; 3) define key performance indicators to measure success; 4) map your applications; 5) configure signals to distinguish meaningful alerts from noise; 6) exercise options for tier health, backend health, and infrastructure health; 7) lock down security; 8) automate agent deployment, monitoring, configuration, and event integration; 9) collaborate using deep links and shared URLs. The document is proprietary and confidential information of AppDynamics.
Complete Visibility into Docker Containers with AppDynamicsAppDynamics
This document discusses AppDynamics' capabilities for monitoring Docker containers:
- AppDynamics provides unified monitoring of applications running in Docker containers, allowing visibility into both application and Docker metrics from a single interface.
- An extension is available that collects Docker metrics using the Docker Remote API and displays them alongside application data in AppDynamics' dashboards.
- A demo environment on GitHub contains an example of an application deployed in Docker containers that can be monitored end-to-end using AppDynamics.
AppSphere 15 - Smoke Jumping with AppDynamicsAppDynamics
IHS experienced the raw power of AppDynamics upon their first installation by immediately gaining insight into their applications problems in production. With the help of AppDynamics, IHS was about to increase collaboration between the operations and development teams in an effort to fix performance issues. The various IHS teams were able to benefit from having tangible evidence and metrics to pinpoint the exact root cause for clearer communication on performance problems.
In this talk, you'll learn how IHS:
- Built a bridge between the operations and development workflows
- Used custom dashboards for multiple teams throughout their organization
- Reduced confusion across teams on performance root cause
- Monitors multiple environments to filter potential problems early
This deck was originally presented at AppSphere 2015.
AppSphere 15 - Achieving Stability and End-to-End MonitoringAppDynamics
This deck outlines what needs to be built in terms of data extraction, analytics, and other open source technologies. Finally, we’ll also discuss commercial alternatives and what features and functions are critical when monitoring micro-services based applications.
Attendees of this session will walk away with a clear understanding of:
-What is changing with software, and why?
-What challenges are faced with these changes?
-How to overcome these challenges.
This deck was originally presented at AppSphere 2015.
How Allscripts Streamlined Root Cause Analysis - AppSphere16AppDynamics
Allscripts is a healthcare IT company that provides software solutions to over 180,000 physicians. Jeff Brady manages a large program at Allscripts focused on implementing regulatory initiatives. He discusses how Allscripts uses AppDynamics to streamline root cause analysis and improve system performance. AppDynamics allows engineers to more quickly identify issues, often reducing root cause times from weeks to hours. It provides visibility into specific code methods and SQL queries slowing performance. Allscripts has seen 200% increases in transaction speeds and 665% decreases in SQL query times after optimizing systems using AppDynamics.
AppSphere 15 - Transforming the Business: The Role of DevOpsAppDynamics
DevOps practices are being used by an increasing number of IT executives and teams across development, application support, and operations to increase the speed and quality of application deployments. Besides technology and process benefits, DevOps can drive significant business outcomes, and lead a bottoms up approach for transforming culture and organizational structures. This session will answer the following questions:
- How do DevOps practices increase IT performance?
- What metrics should I use to gauge success, and how should they be defined?
- What role can application performance and analytics play in DevOps, and delivering business value?
- How does DevOps transform the security, compliance, and audit conversation?
This deck was originally presented at AppSphere 2015.
Standard Bank: Agile, DevOps, Engineering Transformation and the Role of AppD...AppDynamics
Standard Bank's goal is to be the leading financial services organization in, for, and across Africa. We are investing heavily in a global digital strategy oriented around omni-channel capability delivered through self-service channels.
This strategy requires that we frequently deliver new functionality to customers across countries, channels, and business domains. To support this we must adopt sound engineering practices such as DevOps, test-driven development, and Agile.
In this session, we will highlight some of the key Agile engineering practices that support the journey and the role that AppDynamics has played in enabling these practices.
Key takeaways:
o How AppDynamics unblocks delivery and help to deliver quality software to our customers
o AppDynamics as a DevOps enabler, helping bridge the gap between operations and development
o Scenarios in which AppDynamics has prevented outages and reduced the amount of time it would take to restore service
For more information, go to: www.appdynamics.com
This document discusses CA Mobile App Analytics. It begins with discussing the explosion of the mobile app economy and users' expectations of app quality. It then outlines how to succeed in the mobile economy through deep visibility, rapid analysis, and actionable analytics. The presentation then demonstrates CA MAA's features for operations, development, and business analytics. New features are highlighted such as visual app maps, custom metrics, and improved network monitoring. A demo of CA MAA is then presented.
Advanced Agent Deployment Strategies in Large Scale, Complex Environments - A...AppDynamics
Large-scale applications require a great deal of agents deployed in order to get coverage. With scale, it becomes increasingly complex to manage configuration of individual agents as well as upgrades. In this session, we will review the various ways agent deployment can be accomplished. We will also explore the possibilities of monitoring your application without downtime. Finally, we will deep dive further toward how you can leverage the AppDynamics Unified Agent to effectively streamline agent deployment, configuration and upgrades, as well as get much broader coverage of your application stack in a fraction of time.
Key takeaways:
o Agent deployment strategies
o Monitoring without downtime
o Streamlining configuration of large-scale applications
o Upgrade management via AppDynamics
For more information, go to: www.appdynamics.com
How RRD Approaches Continuous Value Flow in its Digital Transformation Journe...AppDynamics
In this session, we will highlight how some business teams at RR Donnelley (RRD) are reaping the benefits of continuous value flow and continuous improvement practices—paired with analytics and APM—to rapidly experiment, deploy, and measure customer value. Hear an overview of how we are leveraging Agile, lean, CI/CD, analytics, and AppDynamics to do so.
RRD is a global, integrated communications provider enabling organizations to create, manage, deliver, and optimize their multi-channel marketing and business communication solutions. Founded in 1864, RRD serves large, fragmented markets experiencing significant changes in how businesses are communicating with their audiences using both print and digital channels. RRD is uniquely positioned with an extensive customer base and wide portfolio of capabilities to continuously evolve our digital transformation story to help our customers achieve their goals.
Key takeaways:
• How AppDynamics is used to track key business transactions release-to-release to build confidence, trust, and partnership with business teams
• How RRD leverages analytics and AppDynamics to facilitate a rapid experimentation approach
• High-level approach RRD uses to evolve existing software architecture to better align to the digital transformation journey
For more information go to: www.appdynamics.com
AppSphere 15 - HUT Group Leverages Analytics to Turbocharge Business OutcomesAppDynamics
Hut Group is a leading online retailer in the UK. They were struggling with analyzing data from 60 sites across many tools to understand customer traffic, site performance, and sales. This made it difficult to quickly address issues and optimize the business. Using AppDynamics, Hut Group now gets real-time data on all key performance indicators and business transactions from a single platform. This allows them to proactively detect and resolve problems, as well as make data-driven decisions to improve customer experience and boost sales. The new insights have helped reduce costs, sped up response times, and enabled Hut Group to better merge IT and business goals.
Hear from AppDynamics client at AppD Global Tour Stockholm, Equinor on why Application Performance Monitoring was needed in their enterprise organisation.
How Choice Hotels Aligned IT and Business Through Common Metrics - AppSphere16AppDynamics
Choice Hotels successfully implemented AppDynamics during the relaunch of choicehotels.com and successfully drove widespread adoption within IT operations, support, and the business.
Key Takeaways:
• Clearly define goals
• Create internal customer partnership
• Set realistic expectations
• Utilize business transactions and metrics to define criteria for success
• Hear about the strong partnership between Choice and AppDynamics
For more information go to: www.appdynamics.com
How The Container Store uses AppDynamics in their development lifecycleAppDynamics
The Container Store uses AppDynamics in their development lifecycle to gain visibility into their test environments and applications, set performance expectations before production deployments, and decrease performance test result reporting times. Some benefits included being able to identify testing requirements and gaps, fine tune alert policies prior to production, and getting results in 20 minutes instead of 5 hours. The presentation provided best practices around continuous monitoring, testing, and collaboration between development, operations, and business teams.
Hugh Brien of AppDynamics shares his Top 10 application issues he sees on a daily basis.
The list covers:
- Application Performance Monitoring
- Database Monitoring
- Java, .NET, Node.js, PHP, and Python Monitoring
- I/O
- And much more
Mastering APM With End User Monitoring - AppD Summit EuropeAppDynamics
Today, the most important measure in application performance management is not whether the lights are green, it’s whether users think performance is good. End User Monitoring provides immediate performance visibility of mobile devices, browsers, scripts, images and crashes - complementing application performance metrics and ensuring you have complete understanding of performance from an end user perspective. In this session learn how EUM enriches your APM deployment and get your EUM questions answered. In this session, we’ll:
-Reveal what’s possible in our latest version of EUM, and give a sneak preview of upcoming features
-Outline the challenges that AppDynamics EUM solves and our differentiators
-Demonstrate how browser, mobile real user monitoring, and synthetic monitoring can improve overall monitoring strategy
For more information, visit: www.appdynamics.com
Containers: Give Me The Facts, Not The Hype - AppD Summit EuropeAppDynamics
Docker, Kubernetes, Rancher… just a few of the container technologies out there. The buzz around containers is still growing, as they can make a seismic impact on release velocity. But what’s the best way to add containers to your technology stack? Get the low down from a container expert who will separate the facts from fiction. What’s the best path to scale your adoption and usage? How do you guard against user privilege escalation? How do containers fit into a DevOps approach?
In this talk, Liz Rice will:
-Explain what’s involved in the lifecycle stages: Develop, Registry, and Deploy
-Build a container live on stage, by writing one in a few lines of Go code
-Flag container security risks and give tips on how to achieve peace of mind
For more information, visit: www.appdynamics.com
Synthetic Monitoring Deep Dive - AppSphere16AppDynamics
Learn how to monitor end-to-end workflows from every corner of the world. Hear the basics of AppDynamics Synthetic Monitoring and its integration in the AppDynamics Unified Monitoring Platform. Dive into scripting and how it allows monitoring of complex end-to-end workflows via a set of real-world examples describing best practices and tips to write better scripts and avoid common pitfalls.
Key takeaways:
o What AppDynamics Synthetic Monitoring can do today, and where the technology is going
o See how Synthetic Monitoring complements Real User Monitoring and APM
o Overview of the best tools available to help you build scripts quickly and reliably
o Tips for handling complex websites, avoiding common pitfalls, and leveraging synthetic monitoring to run WebDriver scripts
For more information, go to: www.appdynamics.com
Is Your Infrastructure Affecting Critical Business Transactions? - AppSphere16AppDynamics
Within IT operations teams, one of the biggest pain points is problem isolation. Identifying which infrastructure component is responsible for a slowdown or outage is still extremely challenging due to fragmented tools without context. Visibility into servers and networks requires subject matter experts equipped with their own tools and preferences.
For more information on AppDynamics, go to: www.appdynamics.com
Become an AppDynamics Dashboard Rockstar - AppD Summit EuropeAppDynamics
Dashboards are critical for visualising data and making data actionable. Learn how to leverage high quality data captured by AppDynamics to power engaging, useful dashboards that go well beyond what comes out of the box. Dashboards are great for troubleshooting problems, but not every user of AppDynamics is concerned with troubleshooting. Learn how to build dashboards that cater to different audiences and ensure that dashboards drive intended actions. If you’re using AppDynamics APM, come to this session and become an AppDynamics rockstar by covering:
-Why build a dashboard in the first place?
-How to capture and present the right data for each audience
-A live, step-by-step demonstration on how to build great dashboards
For more information, visit: www.appdynamics.com
Forrester Research: How To Organise Your Business For Digital Success - AppD ...AppDynamics
The document discusses what digital leaders need to know to be effective. It outlines six principles for digital leadership: 1) design holistic experiences, 2) become insights-driven, 3) invest in business agility, 4) redesign organizations from silos to connections, 5) fuel customer-led innovation, and 6) deliver customer outcomes. The principles emphasize understanding customer desires and designing experiences across touchpoints to satisfy those desires through outcomes. Digital leaders must also focus on business agility, data insights, and operational capabilities to smoothly deliver outcomes that meet rising customer expectations.
Embark on a 360-degree tour of AppDynamics from the perspective of business transactions and get an insider’s view of the monitoring stations. This is a hands-on, practical training targeted at AppDynamics beginners.
Cisco and AppDynamics: Redefining Application Intelligence - AppD Summit EuropeAppDynamics
On the 20th March 2017, AppDynamics was acquired by Cisco for $3.7B, the biggest M&A multiple for a company bought for over $1B. This acquisition reinforces Cisco’s strategic direction, shifting to software-centric solutions and analytics. AppDynamics’ real-time data platform will be correlated with Cisco’s data platforms over time, giving joint customers the richest end-to-end view (from business to user to app to infrastructure), allowing for better remediation and automation.
In this session, come and hear what’s next, as Tejaswi Redkar, Head of Products and Experience in the Cloud and Analytics Business Unit at Cisco and Adam Leftik, VP of Product Management, at AppDynamics, go deeper into the value Cisco and AppDynamics will bring. Tejaswi and Adam will detail:
- The announcement and its significance for the software and infrastructure industries
- How the acquisition will redefine application intelligence
For more information, visit: www.appdynamics.com
End User Monitoring with AppDynamics - AppSphere16AppDynamics
Learn the major capabilities of the AppDynamics EUM platform, from the basic architecture and configuration to advanced usage and analysis. Examine and troubleshoot web-browser pages, mobile app network requests, and self-generated synthetic transactions from AppDynamics servers across the world.
Mobile app users will decide the fate of your business—it’s time to impress t...CA Technologies
Mobile applications are becoming the face of your business. And the first impression means everything. But monitoring the user experience from the mobile device to the backend application infrastructure is extremely challenging. Do you really know what impression your apps are leaving?
Julie Craig of Enterprise Management Associates (EMA) joined Jonathan Lindo and Scott Edwards of CA Technologies on a webcast to discuss the new trends in end-user experience within APM. Julie has captured some of these discussions in her recent white paper "APM Essentials: Navigating Maze of End User Experience Solutions” (http://bit.ly/1A4twZP). Jonathan and Scott covered why mobile-to-mainframe transaction visibility is necessary in order to deliver the high-quality services your app customers expect.
They used this presentation during the webcast which can be viewed on-demand at http://goo.gl/IRJMwM.
In May of 2015, leading IT analyst firm Enterprise Management Associates (EMA) conducted survey-driven research to assess the key challenges and benefits surrounding API-delivered services. The data is now in, and the information gathered from API providers and consumers can help answer a host of API-specific questions being asked by many IT professionals. These slides cover some of the findings.
With recent dramatic changes in our global workforce, economy, and environment, the need for digital business transformation is now proven to be critical.
These slides—based on the webinar from leading IT research firm EMA and Redwood Software—explain why you should prioritize digital transformation in your organization and support those efforts with workload automation.
These slides - based on the webinar featuring Julie Craig, research director from leading IT analyst firm Enterprise Management Associates (EMA) - provide a top five list of hints and tips for you to consider when building your DevOps strategy.
Hybrid cloud, DevOps, big data and digitalization are driving a need for more sophisticated workload automation (WLA), which underpins the consistent delivery of traditional and cutting-edge workloads. Modern workloads require increased sophistication; data is collected from a greater variety of sources, and both business users and customers can be directly exposed to the success or failure of job streams. Enterprise class workload automation can bring order and consistency.
These slides – based on the webinar featuring Dan Twing, president and COO at leading IT analyst firm Enterprise Management Associates (EMA), and Colin Cocksedge, director of product management at Stonebranch, a leading WLA software company – cover:
**How IT mega-trends are increasing complexity of IT operations
**How automation can put you back in control
**Features and characteristics that make Stonebranch a Value Leader in the EMA Radar for WLA
The document summarizes key findings from a survey of 332 professionals regarding enterprise mobility programs. Some of the main findings include:
- More than 1/3 of programs are rolling out apps to over 5,000 users, while another 1/3 are rolling out to under 1,000 users.
- Improved business processes and increased user satisfaction were the top benefits sought from mobility investments.
- Productivity apps and field service apps were seen as having the greatest impact on productivity and ROI.
- Security was the top challenge cited, followed by determining ROI and lack of budget.
- Over half of respondents had little or no visibility into important app usage metrics.
- Developing apps for core business processes and improving
The Five Essential Truths of the Application EconomyCA Technologies
We’re in the midst of a business revolution – one where customers interact with businesses via software. Where apps have become the primary face of the business. Where JPMorgan Chase has more software developers than Google and more technologists than Microsoft. Welcome to the Application Economy.
This SlideShare outlines five things IT professionals should know about the Application Economy and how it will affect their business, their industry, and their careers. In some industries, the number of software jobs has doubled over the past ten years.
Learn more at http://rewrite.ca.com/us/default.aspx?mfm=425887
Workload automation (WLA) software is one of the critical tools required to run an effective IT operation.
These slides—based on the webinar hosted by leading IT research firm EMA and Broadcom—delve into changes to the operating model for IT and benefits of automation intelligence.
EMA Research Director Valerie O’Connell provides insights into the current, practical, and desired states of incident response and management, including:
- The roles of AI and automation in incident management
- Practical use cases for gen AI
- Business metrics and results
- Near-term investments and anticipated changes
- How organizations are changing to exploit technology advances
These slides from leading IT analyst firm Enterprise Management Associates (EMA) provide an overview of recent research on DevOps and Continuous Delivery. Momentum continues to build for these two timely topics, and the initial findings are confirming the links between accelerated software delivery and revenue growth, which was first revealed by the 2014 EMA research on these same topics.
A new approach to delivering applications with speed, quality, and scale to accelerate business success
Experience the next generation of Application Lifecycle Management – with support for waterfall projects, agile, and everything in between.
Top SaaS App Challenges: Which One Is Yours?Progress
We recently conducted a survey to better understand why customers use SaaS solutions, what challenges they face and how they deal with increasing requirements for integration.
Get highlights from the results of our 2015 SaaS Application Business Impact Survey—you may be surprised by what we discovered.
IT Executive Survey: Strategies for Monitoring IT Infrastructure & ServicesCA Technologies
This slide deck summarizes results from a survey to uncover key challenges IT executives face in monitoring IT Infrastructure & services. 47% of the respondents use more than 5 IT monitoring tools to monitor their IT infrastructure, while scalability and the pain of jumping from one monitoring tool to the other were one of key challenges mentioned. Learn more about CA Nimsoft Monitor Snap at http://www.ca.com/snap
ManageEngine - Forrester Webinar: Maximize your application performance to en...ManageEngine
Forrester analyst John Rakowski and ManageEngine's Arun Balachandran, discusses how the right application performance management strategy can cement business success.
This document discusses using the right tools to avoid culture clashes in DevOps environments. It provides an overview of a webinar on this topic featuring presentations by Dan Twing from EMA and Pat Cameron from HelpSystems. The webinar covered how the pace of code delivery is increasing, that DevOps requires cooperation between development and operations, and that workload automation tools can help coordinate control and enable DevOps success.
Gain new visibility in your DevOps teamAbhishek Sood
DevOps implementation too often focuses only on communication between dev teams and their business counterparts, but fails to adequately loop in downstream testing and operations teams. A lack of visibility for operations teams leads to delaying rollouts and going live with buggy code.
Check this Forrester Consulting report to see what strategies DevOps teams are using to maximize visibility, speed, and agility.
Essential Guide to Becoming A Mobile App Rock Star - part III - Enterprise AppsDMIMarketing
The document discusses choosing a Mobile Enterprise Application Platform (MEAP) and provides the following key points:
1) Establishing a standardized MEAP can help organizations manage their growing portfolio of mobile apps more effectively by providing faster development, lower costs, and other benefits.
2) There are existing MEAP solutions from vendors like SAP, IBM, and Kony as well as options to build a custom or hybrid solution.
3) Key factors in choosing a MEAP include development speed, costs, flexibility, and integration with other systems.
Trends in Enterprise Adoption of MDM Features and Capabilities: ExcerptKelly Teal
AOTMP has wrapped another report, this one covering the MDM features enterprises use most -- and those they neglect. Enterprises and vendors alike will benefit from the insight and guidance. Read this excerpt for a taste of the full report.
An industry-leading analyst discusses how you can take control of application performance and provide superior end-user experiences. Then, you’ll hear how a major US healthcare provider eliminated sporadic performance outages that affected its public-facing website, and prevented revenue loss and many hundreds of hours in support costs. To learn more, watch the webcast replay: http://rvbd.ly/1JGz1ke
Or to learn more about AppInternals, visit: http://rvbd.ly/1IsjC5t
Similar to The real cost of it franken monitoring (20)
Good Migrations: APM Essentials For Cloud Success at AppD Global Tour LondonAppDynamics
85% of enterprises have a MultiCloud strategy, but what should this feature, and how can it be applied in the real world? Hear from Micheal Englert, Solutions Engineer at AppDynamics on his recommendations on leveraging Application Performance Monitoring to migrate to the cloud.
Top Tips For AppD Adoption Success at AppD Global Tour LondonAppDynamics
AppDynamics expert? In this session with Edgar Rivera, you’ll learn about best practices for configuring Business Transactions, role-based access control and other top tips for APM success.
How To Create An AppD Centre of Excellence at AppD Global Tour LondonAppDynamics
A CIO once said, “AppDynamics will transform the way your business runs”. AppDynamics is easy to deploy - but to realize full ROI it's critical to drive adoption across all teams and IT processes. Learn best practices on how to build an AppD Centre of Excellence to help drive adoption across your enterprise.
Ensure Every Customer Matters With End User Monitoring at AppD Global Tour Lo...AppDynamics
Retaining loyal customers is more important than ever, so ensuring exceptional customer experience should be top priority. End User Monitoring (EUM) is central to a successful enterprise APM strategy - watch this session and see what AppDynamics EUM can do for you and your business.
Just Eat: DevOps at Scale at AppD Global Tour LondonAppDynamics
There are many reasons to adopt DevOps but equally many ways in which organizational and cultural factors slow progress down. Hear from Just Eat on their recommendations on building DevOps and Site Reliability teams at scale.
Unlock The Power Of Real-Time Performance Data With Business iQ - AppD Global...AppDynamics
Applications drive business success. AppDynamics with Business iQ provides crucial visibility into the business health of apps, and contextual detail into every customer and how each release is performing from a commercial perspective. Be inspired with the key use cases for Business iQ.
Overcoming Transformational Barriers with Ensono - AppD Global Tour LondonAppDynamics
Driving transformation and innovation in an enterprise IT organisation can be challenging. Simon Rawcliffe, CIO Advisor at Ensono talks through his recommendations on breaking those barriers and how legacy systems shouldn't be an obstacle to your transformation at AppD Global Tour London.
Unlock The Power Of Real-Time Performance Data With Business iQ - AppD Global...AppDynamics
Applications drive business success. AppDynamics with Business iQ provides crucial visibility into the business health of apps, and contextual detail into every customer and how each release is performing from a commercial perspective. Be inspired with the key use cases for Business iQ.
Top Tips For AppD Adoption Success - AppD Global Tour StockholmAppDynamics
Want to become an AppDynamics expert? In this essential session, you’ll learn about best practices for configuring Business Transactions, role based access control and other top tips for APM success.
What's next for AppD and Cisco? - AppD Global TourAppDynamics
Cisco and AppDynamics are working towards the self-driving enterprise, and application and business performance intelligence is central to this vision. Take a look at the Cisco integrations we have been working on and get the lowdown on future AppDynamics product developments.
British Medical Journal: Refine Your Metrics For Digital Success - AppD Summi...AppDynamics
This document outlines metrics that technology leaders should consider to drive business outcomes. It recommends starting with the desired business outcome and mapping the customer journey. Both lagging and leading metrics should be identified to measure progress towards the outcome. The document provides examples of metrics related to software quality, agility, and customer retention. It emphasizes that metrics must be specific to the business and stresses the importance of involving both technical and business stakeholders when developing metrics.
Automation: The Good, The Bad and The Ugly with DevOpsGuys - AppD Summit EuropeAppDynamics
A cornerstone of the DevOps philosophy, investment in automation at all stages across the SDLC has increased over recent years. Automation promises velocity and reduced errors, helps foster repeatable processes, and removes the need for long hours on dull, repetitive tasks. So what’s not to like? The downside of automation is that unless applied at the right place in your SDLC it can make a bad process worse. Automation also raises questions around job security, the need for re-skilling in other areas, and tool sprawl if different teams each choose their preferred technology. This session will outline:
-A short chronology of where automation has impacted the modern software stack
-Where it makes the most sense to automate (by identifying your key constraints)
-Best practices for adopting automation and how to identify where it’s working — and where it isn’t
For more information, visit: www.appdynamics.com
AppDynamics the Missing Link to DevOps - AppSphere16AppDynamics
IHS is a premier provider of global market, industry, and technical expertise. Our industry is fast moving, and IT agility is key to IHS's success. A DevOps approach is vital, and factual application performance information centered on business outcomes is key to a true DevOps practice. However, the move to DevOps shouldn’t be seen as a door that opens easily, but a maze that must be navigated carefully.
In this session you will learn how IHS used fact-based application performance data, correlated by AppDynamics, to avoid cultural challenges, competing goals, and unclear strategies. Hear how partnering with AppDynamics Professional Services helped map people, processes, and technology to ensure goals and needs were met. Together, we mitigated risk to the business.
Key takeaways:
o Why the move to DevOps isn't easy
o Why discussions based on fact remove emotion and are the foundation of success
o Why culture can be either a barrier or a catalyst for the move to DevOps, but whatever you do, don't ignore it
o How AppDynamics Professional Services can accelerate the journey and help identify risk, fill gaps, and guide you to best practices
For more information, go to: www.appdynamics.com
AppDynamics does business transaction correlation out of the box for many types of interactions, but what if your particular communication protocol is not supported? Find out about the inner workings of AppDynamics transaction correlation and learn techniques to correlate unusual tier-to-tier communication.
From APM to Business Monitoring with AppDynamics AnalyticsAppDynamics
Understand how to expand your application performance monitoring to include business intelligence by harnessing Transaction and Log analytics provided in the AppDynamics Analytics plugin.
Memory Heap Analysis with AppDynamics - AppSphere16AppDynamics
Learn the internal workings of the Java memory heap, how generational memory heaps work, and the different heap optimization parameters. Discover how to monitor and diagnose memory issues with AppDynamics Automatic Leak Detection and Object Instance Tracking.
Learn how to perform the essential administration tasks for your on-premise AppDynamics controller. Administrators, System Admins and Admin Support can explore the essentials, including group and password management, Glassfish server JVM settings configuration, implementing backup strategies, importing/exporting settings between controllers, log maintenance and more.
How the World Bank Standardized on AppDynamics as its Enterprise-Wide APM Sol...AppDynamics
This session will describe in detail why the World Bank chose AppDynamics for its Application Performance Management (APM) solution to align with its revamped enterprise monitoring strategy. The World Bank historically had many monitoring tools that were implemented in silos. Hear straight from this customer about the benefits of a consistent enterprise monitoring strategy in the wake of a tools consolidation.
Key takeaways:
o Benefits that the World Bank achieved by consolidating monitoring tools
o Overall monitoring strategy and the value proposition AppDynamics allowed the World Bank to realize
o Using AppDynamics every day for faster problem resolution and rapid service restoration
For more information go to: www.appdynamics.com
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We’re hearing a lot these days Application Performance Management, AKA APM
We’re going to take some time today to figure out what’s real, what’s hype, and what it means to you and your company.
To answer these questions, EMA and AppDynamics recently partnered to conduct a survey of the APM marketplace. The objective was to develop a neutral, third-party view of the current state of application delivery– and application management-- within enterprise IT and service provider data centers
During today’s event, I’ll share the results, based on the input of more than 300 IT professionals worldwide
Before I start, I wanted to talk about the title of this event.
AppDynamics actually proposed the title. However I find the Frankenstein analogy particularly apropos when applied to modern applications
As far back as 2012, I named Frank N. App as my APM man of the year. That blog post can still be accessed at the link I’ve included above.
It’s true that, at the time, I was referring to the applications themselves. They were in the process of becoming increasingly component-based and complex. Developers were not only reusing code, they were cobbling together applications from bits and pieces of code running on a wide variety of platforms. Operations teams were finding that, once in production, these FrankenApps were very difficult to monitor and manage. To complicate matters, they often did not perform particularly well.
In today’s event, we’re extending this concept to tooling as well. We conducted the survey, in part, to identify the types of tools being used to perform the APM function– and to see if they were as diversified and disconnected as the applications they were managing.
Shifting back to the survey, let’s start by looking at the demographics of survey participants.
We intentionally surveyed an approximate 1/3 2/3 mix between EMEA and North America. We chose this mix because we wanted to make sure we had a good understanding of the differences and similarities in APM challenges across geographies.
To make sure those we surveyed were knowledgeable on the topic of APM, we selected only those respondents actively involved in application delivery via a series of qualification questions.
They also needed to be familiar with managing large scale, enterprise applications, versus desktop applications only. Finally, since some of our questions were budget-related, they also needed at least a high level understanding of IT budgets within their own organizations.
Of the 300 plus who responded to the survey, a little less than half were executives, defined as Directors and above.
Middle managers self identified as managing technical teams or being involved in activities such as application architecture, while line staff were those on the front lines, hands- on specialists tasked with actually MANAGING the applications.
In a few cases during this presentation, I’ll talk about the differences we saw in the responses across the three groupings.
Often, line staff have a far different perspective on the the day to day, nuts and bolts aspects of application delivery than their management peers, and its very revealing to examine the differences.
In examining data from any survey, company size is important. This is particularly true in IT’-focused surveys, since typically, the larger the company, the larger and more complex its IT environment.
This isn’t always true– for example public cloud providers may have very complex environments and relatively few employees to manage them. However in general, company size does provide a context for judging answers related to scale and complexity-related challenges
It provides a general idea of the scale and breadth of IT ecosystems being managed, and sub analyses based on company size can be very useful as well.
One of the most interesting statistics revealed by the survey is the fact that only about 30% of companies had application-specific tools in place. Both Application Management platforms and consolidated application and infrastructure focused tools are counted in this percentage.
Interestingly enough, these numbers are very similar to those from research I did in late 2014, so they haven’t changed significantly in the past 6 months.
And while the vast majority of companies have silo tools in place, those who have invested in application-focused platforms or solutions are still in the minority.
That being said, you have to ask yourself whether companies are investing in tools at all.
When you look at the numbers, you can see that companies ARE spending money on enterprise management products, however they are primarily silo-focused in nature.
The numbers vary, of course, depending on company size.
Most appear to have between 6 and 25 tools, with about 45% reporting more than that.
This slide is an attempt to quantify the true value proposition of tools investments.
By focusing on percentages versus numbers alone, this view of the survey data eliminates the element of company size we see when measuring only # of tools.
This analysis reveals the percentage of overall tools investments which are basically wasted on shelfware.
It reveals that nearly 45% of companies are using 50% or fewer of the tools they have purchased
This is a very interesting statistic, particularly in view of the flat budgets we were seeing 3 or 4 years ago.
It would be interesting to know what went wrong, but the point here is that simply buying a tool doesn’t mean it will turn out to be an organizational asset.
My conclusion from the last three slides is that the low adoption rate of application-focused versus silo-focused tools is not necessarily due to budgetary constraints. Companies ARE buying tools.
So we have to dig deeper to figure out why such a small percentage of companies have invested in application-specific tool sets.
We’re hearing a lot these days Application Performance Management, AKA APM
We’re going to take some time today to figure out what’s real, what’s hype, and what it means to you and your company.
To answer these questions, EMA and AppDynamics recently partnered to conduct a survey of the APM marketplace. The objective was to develop a neutral, third-party view of the current state of application delivery– and application management-- within enterprise IT and service provider data centers
During today’s event, I’ll share the results, based on the input of more than 300 IT professionals worldwide
One problem is that only 27% of application-related issues are detected by monitoring centers.
And IT becomes aware of application-related issues by calls from users 25% of the time. Now you’ll see that this number is debatable, depending on role. For the moment, however, let’s take a look at why this number is relatively low.
I believe there are two primary reasons for this. One is that IT teams are trying to manage applications as they do silos– by watching the network, the servers, and the databases. This doesn’t work when a technology is horizontally versus vertically focused, as applications are.
The second reason is that what happens in the gaps between silos is as important as what’s happening in the silos themselves.
Silo-focused tools cannot monitor through these gaps. They can’t see interactions between silo elements or the handoffs that occur across the execution chain– things like calls to data bases, message queues, and even external services.
It’s within these gaps and interactions that the most difficult to solve application-related issues occur.
And it is these gaps that are the sweet spot of Application Management-focused tools, since they see beyond silos and ACROSS the execution ecosystem.
Another interesting data point is the last one– basically what IT is NOT seeing. External users almost never report application problems, although they do occasionally vent on Social Media platforms such as Twitter.
With customer-facing applications, it’s often the case that IT never knows about problems impacting external users.
You have to wonder how much revenue is lost from these types of issues, and this is one thing this survey can’t tell us.
It’s also interesting to break down the “calls from users” response based on role.
You may recall that, on the prior slide, this number was calculated as 25% of respondents.
However when you break down this aggregated number, you see that the higher you go in the organization, the smaller this number becomes.
Line staff, who are presumably the most familiar with the nuts and bolts of exactly how IT finds about application issues, reports this number at 34%.
Executives report it at 20%, a delta of almost 15%.
Taking the real number as 34%, one third of application-related problems are reported by users. For many companies, this would be an unacceptably high number.
This slide and the following 2 (tech 4, 5, and 7) look at the administrative “cost” of application performance and availability issues in a variety of ways.
This one quantifies the amount of time it typically takes for an application problem to be solved, in terms of elapsed hours.
Most frequently, elapsed time ranges between 3+ and 6 hours.
What this slide does not show, however, is the fact that many application-related problems are never solved at all.
These intermittent problems become the gift that keeps on giving, returning at intervals, until Application-specific tools are put in place to automate analysis of root cause.
Building on this theme, this slide shows the average number of people involved in solving a problem.
While the most common number is 3-4, almost 15% of companies report that 11 or more people, on average, are involved.
The annual manpower costs of such efforts can be staggering; I’ve talked with healthcare organizations reporting 36 hour conference calls, just to get at the root of an application problem.
Clearly, troubleshooting exercises of this magnitude are unsustainable long term, which is another reason why companies are becoming increasingly interested in application-focused management tools.
The numbers on this slide report the tally in “people hours”.
This is basically the total number of aggregated hours associated with solving a single application-related problem; labor costs can be inferred by multiplying these numbers by average hourly rates.
Most companies range in the 5 hour to 7 hour range; however almost 25% of companies report 13 hours or more.
For companies on the fence in terms of application monitoring/management investments, this slide provides a snapshot of what your application problems are actually costing in terms of administrative costs.
We’re hearing a lot these days Application Performance Management, AKA APM
We’re going to take some time today to figure out what’s real, what’s hype, and what it means to you and your company.
To answer these questions, EMA and AppDynamics recently partnered to conduct a survey of the APM marketplace. The objective was to develop a neutral, third-party view of the current state of application delivery– and application management-- within enterprise IT and service provider data centers
During today’s event, I’ll share the results, based on the input of more than 300 IT professionals worldwide
Flexible deployment options are important to today’s IT Professionals. Traditionally, virtually all APM tools were hosted on premise, and this option is still the right one for many companies.
However others are seeking options such as SaaS where most functionality is hosted for them—or options which they can host in the cloud.
In selecting a form factor, it’s important to find a solution that fits not only today’s requirements, but which can grow and change along with a company’s evolution and priorities
Ability to monitor cloud services is critical or important to an almost identical percentage.
Again, this might be more a future direction than a current need for your company, however it’s nice to know that an APM product can grow along with you
One element that is often overlooked in making product choices is the need to support cross-functional problem solving.
Just as they say it takes a village to raise a child, it likewise takes a village to support applications.
Composed as they are of services running across numerous infrastructure elements, it’s virtually impossible for a single person to have expertise in each application language, network type, device type, etc.
So people often end up collaborating to diagnose and solve application-related problems.
Application-focused tools support collaborative problem solving, particularly those products delivering multiple perspectives on an application– such as from the database, from the network, or from the server.
These products span silos by enabling IT professionals skilled in specific areas to see the application in the context of the area they support.
This common view provides a common language which makes it easier for personnel with diverse skills to collaborate more efficiently.
This in turn means that problems that do occur can be solved far more quickly than would otherwise be possible.
So if you’re in the market for an APM solution, what type of product should you buy?
On this survey, respondents felt that a unified platform– one which consolidates application and infrastructure monitoring in one product– is their top feature choice.
In products of this type, a common data store enables diverse IT stakeholders to see the application in the context of their own area of support and expertise.
A unified platform is also simpler to deploy than multi-component solutions, answering the need of many companies to simplify deployment and maintenance.
This approach is far simpler than installing network, server, and database monitoring tools, then trying to integrate them.
So from this perspective, this finding isn’t really surprising.
Franken apps seem to be the norm, and Franken monitoring– buying multiple silo tools and attempting to integrate them– isn’t a good answer.
While silo tools are still important for silo management, an unified platform can be an excellent option for optimizing both applications and the support costs associated with managing them.