All Questions
Tagged with bookings cancellations
59
questions
2
votes
1
answer
132
views
Can a booking agency (rightfully) deduct a fee for refunding cancelled flights?
A person had their flights cancelled and was told by the airline to seek a refund from the booking agency (RCG).
RCG said they'll charge an admin fee of SEK 399 (whereas the booking cost SEK 640)
Is ...
- 77.5k
2
votes
1
answer
419
views
Ryanair wants us to change our booking but we want a full refund. Should we wait until they cancel the flight? [closed]
In early February we booked flights from Frankfurt Intl to Porto with Ryanair (2 adults, 1 infant). The inbound flight is supposed to take place on April 13th and the outbound flight on May 1st.
In ...
- 2,172
1
vote
1
answer
3k
views
Booking.com cancellation fees during COVID-19 outbreak? [duplicate]
I booked an apartment in Barcelona for the 19th March, but obviously I’ll be unable to attend due to the coronavirus.
I have paid for the apartment up front, in full.
I messaged the apartment ...
- 573
31
votes
2
answers
21k
views
Am I entitled to a refund on a non-refundable booking that has been cancelled by the hotel
I made a non-refundable hotel room booking through hotels.com. The hotel has contacted me to inform me that they will not be open for business during my stay because of the Coronavirus. I know I made ...
- 329
10
votes
2
answers
3k
views
US 24 hour cancellation right: can you roll it over multiple days?
If you buy a flight in/from the US, there is a legal 24 hour free cancellation period, in which a flight can be cancelled for free, as long as it is bought seven days ahead of departure.
Is it ...
- 271
0
votes
2
answers
13k
views
Turkish airlines: can't re-schedule flight with changed date/time
We're having problems with Turkish Airlines's flight re-schedule system, and we're a bit in panic.
We - a group of 6 people - booked and paid for a flight from Budapest to Ankara with a stop in ...
- 1,284
1
vote
0
answers
147
views
Failure to book reported by OTA, but a refusal to refund. What to do?
I have flown from Berlin TXL to Paris ORY with Aigle Azur, flight number ZI608 (09:55 --- 11:55) on the 30th of April 2019. There is a circumstance regarding ticket sale which has had me, so far ...
3
votes
1
answer
368
views
Forceful change of flight schedule by American Airlines
I bought an international flight via an online travel agent. Recently I received an email from the agent saying that the flight schedule has been changed by the airline. There was a button which I was ...
- 4,187
3
votes
0
answers
77
views
Booking.com Cancellation fees [duplicate]
Before you read this question let it be known that this question has been asked before on this site; however, I find that my situation is slightly different then the others.
I recently was searching ...
- 31
5
votes
1
answer
896
views
Flight check-in denied at the airport. Forced to buy a new a ticket. How can I ask for a refund?
I have bought plane tickets for 4 passengers from Expedia to fly from Singapore to Thailand via Thai Lion Air(subsidiary of APG Airlines). 2 Days after purchasing the tickets, I called Thai Lion Air ...
- 51
7
votes
1
answer
1k
views
Don't use first flight, but use return flight (both flights on same ticket) -- on which airlines and under which circumstances is this possible?
I found two (Austrian) articles (in German; from a not unserious newspaper):
https://derstandard.at/1271377233456/Nach-versaeumten-Hinflug-Urteil-untersagt-Airlines-Storno-von-Rueckflug
https://...
- 71
0
votes
1
answer
3k
views
What should I do if one leg of my travel plan is cancelled by the airline? [duplicate]
I have following legs of flight travel I have to cover in December:
Delhi to Milan (MXP), Air Italy, dep. Monday 6am India time
Milan to Rome (FCO), Air Italy, dep. Monday 5pm Italy time
Rome to ...
- 417
2
votes
2
answers
2k
views
Booked hotel through booking.com and now want to cancel but they have card details!
I booked a hotel through booking.com to stay in Amsterdam. The reviews on booking.com were good and I have used the site before and cancelled without paying.
After I booked the hotel my partner ...
4
votes
1
answer
530
views
Can hotels sue international travellers?
We booked for a hotel in the Netherlands. The agreed amount was to be paid on the spot. Unfortunately, we didn't get a visa, so we never had a chance to go to the Netherlands and to stay at the hotel. ...
-1
votes
1
answer
848
views
Cancellation fee on failed booking [closed]
What happens if:
I book a non-refundable room on booking.com;
Credit card is invalid;
The bank said the transaction failed;
I cancel the booking.
What about the cancellation fee?
- 1