All Questions
Tagged with air-travel passenger-rights
41
questions
33
votes
4
answers
5k
views
What rights do passengers have when flights in the USA are delayed?
What rights do passengers on delayed flights in the USA have? In some countries, depending on the length and type of delay, passengers can receive a free phone call, meal ticket, lodging, booking on ...
- 5,696
29
votes
1
answer
1k
views
What rights do we have after being 'abandoned' in Guatemala during a technical stop?
We flew Barcelona-Managua return with Iberia this July/August. At Barcelona we were given boarding passes for changes of plane in Madrid and San Salvador.
When we arrived in Guatamala we were told ...
- 431
28
votes
4
answers
5k
views
If a passenger damages another passenger's property (accidentally) on a flight, who is responsible?
This came up after listening to a Rick Steves podcast on travel.
He and I have both apparently wondered - when the passenger in front suddenly reclines their seat and nearly decapitates your laptop - ...
- 160k
20
votes
1
answer
2k
views
EU passenger rights for change in departure time announced on short notice
A European airline just announced that my intercontinental flight to Europe will depart 3.5 hours later than originally planned, leading to a different connecting flight with an arrival at final ...
- 343
18
votes
3
answers
8k
views
Under what situations can a passenger be restrained by flight crew?
I came across a news story recently where a passenger was restrained using tape for unruly behaviour on an Icelandair flight.
Under what situations is a flight crew allowed to take such action, and ...
- 38.5k
18
votes
2
answers
2k
views
Strategy to improve seats on a flight?
I'm not talking about getting a business class upgrade. I'm talking about where you're in Economy, you look at your ticket and you realise you're in the back row, middle seat for a 15 hour flight.
...
- 160k
18
votes
1
answer
2k
views
Am I entitled to air passengers compensation if my flight was cancelled and I did not get a re-route?
Recently a flight was cancelled and I think I was mistreated. On the day, about 5 of the flights from the airport got cancelled, they claimed it was because of bad weather. I had to wait for two more ...
17
votes
2
answers
5k
views
If my non-stop flight is cancelled and I'm put on a slower indirect flight, am I entitled to compensation?
I've noticed that a flight I've just bought tickets for is sometimes cancelled. I assume that passengers are then put on a flight to the airline's main hub (leaves around the same time), where there ...
- 1,656
12
votes
1
answer
3k
views
My flight was rerouted to depart from a different airport. Is this covered in any way by EU regulations regarding passenger rights?
This morning, I was supposed to take a flight from Deurne International Airport to Alicante in Spain, with assistance from the flight agency, Tui Fly, because of my autism. This flight was scheduled ...
- 5,422
12
votes
1
answer
2k
views
Airline company decided to stop service to my destination
Approximately 2 weeks ago, I booked and paid for a flight that was scheduled for April on board Adria Airways, a Star Alliance company. However, I found out today from the media that the company is ...
- 231
12
votes
1
answer
1k
views
Does the EU air passenger rights regulation require rebooking into a higher class, if no seat in the same class are available?
For what flights does the EU air passenger rights regulation apply?
Specifically, if my flight from the US to Europe is delayed or cancelled, can I demand to be booked on the next flight to the same ...
- 723
12
votes
0
answers
388
views
Do Articles 8 and 9 of EC261 not apply to flight cancellations announced 2+ weeks in advance?
Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (...
- 77.5k
11
votes
1
answer
3k
views
Airline rebooked flight to one that is cheaper for them - can I insist on the shortest alternative?
I booked a return ticket Stockholm (ARN) - Amman (AMM) - Aquaba (AQJ) and AQJ-AMM-ARN with Royal Jordanian Airlines. They emailed me that the first leg, ARN-AMM, has been cancelled.
EC261 rules ...
- 523
11
votes
1
answer
1k
views
What rights do I have if my flight is cancelled?
Last week I tried to fly to Amsterdam. Unfortunately the weather conditions were really bad and my morning flight got cancelled. I waited in a line for 5 hours to get booked on an afternoon flight. ...
- 51.5k
10
votes
2
answers
2k
views
How to deal with flight attendants behaving unlawfully?
How do travelers deal with flight attendants who conduct themselves unlawfully (racist/homophobic/etc)?
I have seen and even overheard flight attendants discuss amongst themselves why they are going ...
- 8,451