All Questions
6
questions
11
votes
1
answer
3k
views
Airline rebooked flight to one that is cheaper for them - can I insist on the shortest alternative?
I booked a return ticket Stockholm (ARN) - Amman (AMM) - Aquaba (AQJ) and AQJ-AMM-ARN with Royal Jordanian Airlines. They emailed me that the first leg, ARN-AMM, has been cancelled.
EC261 rules ...
- 523
3
votes
1
answer
179
views
EC261 compensation for delayed flight in case of a flight + train ticket
Because of this answer I recently found out that the Interpretative Guidelines for EC261 tell us the following:
6. COMPENSATION, REIMBURSEMENT, RE-ROUTING AND CARE IN THE CASE OF MULTIMODAL JOURNEYS
...
- 2,692
3
votes
2
answers
1k
views
How long can it rightfully take for an airline to reply to a EC261 claim?
I think I am entitled to compensation under EC261. I filed an application from Ryanair's website and, after the automated ZenDesk acknowledgment email, I haven't heard back for months.
Is the company ...
- 658
12
votes
0
answers
388
views
Do Articles 8 and 9 of EC261 not apply to flight cancellations announced 2+ weeks in advance?
Regarding the EC261 regulation, I know Article 7 (compensation) doesn't apply if the flight is cancelled more than two weeks in advance. However, it's always been my understanding that Article 8 (...
- 77.5k
3
votes
2
answers
293
views
EU261, cancelled connection and predating duty of care
BA cancelled my EDI-LHR flight with a mail sent 13 days and some hours before departure.
From LHR I was meant to take a Lufthansa flight (to Europe) on the same day, which has not been cancelled.
Now,...
- 235
5
votes
1
answer
191
views
EU Air Travel Passenger rights: Right to care: What to expect during delays
It is easy to find information on the Internet regarding EU Air Travel flight compensation. However I am interested in being prepared to exercise my right to be taken care off (Article 9th of CE ...
- 153