All Questions
7
questions
4
votes
1
answer
862
views
Compensation for cancelled flight for multiple passengers
My flight with KLM was cancelled and I rebooked to a flight that makes me eligible for compensation. I was travelling with my family. Does anyone know if I should make individual compensation claims ...
1
vote
2
answers
130
views
EC261 compensation: Which national authority in case of delayed multi-leg connection?
Recently I took a two-leg flight connection entirely inside the EU. The flight A --> B ended up delayed, and as a result I missed the B --> C connection. The airline rebooked me and I arrived at ...
2
votes
2
answers
300
views
EU air passenger rights for a flight rebooked to an earlier time
Six days before the departure of an intra-EU flight connection (total duration 4 hours) I was notified that the ticket was rebooked: new departure and arrival are both 3.5 hours earlier than the ...
3
votes
2
answers
1k
views
How long can it rightfully take for an airline to reply to a EC261 claim?
I think I am entitled to compensation under EC261. I filed an application from Ryanair's website and, after the automated ZenDesk acknowledgment email, I haven't heard back for months.
Is the company ...
20
votes
1
answer
2k
views
EU passenger rights for change in departure time announced on short notice
A European airline just announced that my intercontinental flight to Europe will depart 3.5 hours later than originally planned, leading to a different connecting flight with an arrival at final ...
7
votes
2
answers
2k
views
Am I eligible for compensation if the flight was cancelled due to bad weather and I got rerouted from Europe?
I was flying back to India on December 10, 2017 with Lufthansa from Frankfurt to Mumbai. Due to heavy snowfall that day they had to cancel the flight. They gave me the option of flying next day, which ...
18
votes
1
answer
2k
views
Am I entitled to air passengers compensation if my flight was cancelled and I did not get a re-route?
Recently a flight was cancelled and I think I was mistreated. On the day, about 5 of the flights from the airport got cancelled, they claimed it was because of bad weather. I had to wait for two more ...