All Questions
6
questions
4
votes
1
answer
862
views
Compensation for cancelled flight for multiple passengers
My flight with KLM was cancelled and I rebooked to a flight that makes me eligible for compensation. I was travelling with my family. Does anyone know if I should make individual compensation claims ...
12
votes
1
answer
1k
views
Does the EU air passenger rights regulation require rebooking into a higher class, if no seat in the same class are available?
For what flights does the EU air passenger rights regulation apply?
Specifically, if my flight from the US to Europe is delayed or cancelled, can I demand to be booked on the next flight to the same ...
7
votes
1
answer
1k
views
I am currently sitting in a plane on the runway that has been delayed for three hours. Do I get free food?
This is an internal EU flight. EU law states that the airline has to provide food and drink for flights delayed more than 2 hours, however it is unclear how this takes place if the plane is on the ...
17
votes
2
answers
5k
views
If my non-stop flight is cancelled and I'm put on a slower indirect flight, am I entitled to compensation?
I've noticed that a flight I've just bought tickets for is sometimes cancelled. I assume that passengers are then put on a flight to the airline's main hub (leaves around the same time), where there ...
0
votes
1
answer
120
views
Outward and return flights booked on different (low-cost) airlines through online agency - Passenger rights in case of outward flight cancellation
Sometimes, online travel agencies (such as Opodo) sell return tickets where the outbound and return flights are with different low-cost airlines (e.g., FlyBE and Eurowings). After booking what is ...
0
votes
1
answer
503
views
Right to accommodation in case of delayed flight, missing connecting flight [duplicate]
A non-EU-citizen booked on a flight from outside the EU with a connection in Istanbul continuing into Europe experiences a flight delay of several hours due to bad weather on the first flight, and ...