Let $\mathcal{S}$ denote the sum of the following (convergent) double infinite series:
$$\mathcal{S}:=\sum_{m=2}^{\infty}\sum_{n=m}^{\infty}\frac{2^{-m}3^{m-n-1}}{\left(m-n-1\right)\left(n+1\right)^{2}}.$$
Shifting the initial indices and changing the order of summation, the double sum can be rewritten as
$$\begin{align}
\mathcal{S}
&=\sum_{m=2}^{\infty}\sum_{n=m}^{\infty}\frac{2^{-m}3^{m-n-1}}{\left(m-n-1\right)\left(n+1\right)^{2}}\\
&=\sum_{k=1}^{\infty}\sum_{n=k+1}^{\infty}\frac{2^{-k-1}3^{k-n}}{\left(k-n\right)\left(n+1\right)^{2}}\\
&=\sum_{k=1}^{\infty}\sum_{j=k}^{\infty}\frac{2^{-k-1}3^{k-j-1}}{\left(k-j-1\right)\left(j+2\right)^{2}}\\
&=\sum_{j=1}^{\infty}\sum_{k=1}^{j}\frac{2^{-k-1}3^{k-j-1}}{\left(k-j-1\right)\left(j+2\right)^{2}}.\\
\end{align}$$
Then, setting $a:=\frac12$ and $b:=\frac23$, we have
$$\begin{align}
\mathcal{S}
&=\sum_{n=1}^{\infty}\sum_{k=1}^{n}\frac{2^{-k-1}3^{k-n-1}}{\left(k-n-1\right)\left(n+2\right)^{2}}\\
&=-\sum_{n=1}^{\infty}\sum_{k=1}^{n}\frac{2^{n-k+1}}{2^{n+2}3^{n-k+1}\left(n-k+1\right)\left(n+2\right)^{2}}\\
&=-\sum_{n=1}^{\infty}\frac{\left(\frac12\right)^{n+2}}{\left(n+2\right)^{2}}\sum_{k=1}^{n}\frac{\left(\frac23\right)^{n-k+1}}{\left(n-k+1\right)}\\
&=-\sum_{n=1}^{\infty}\frac{a^{n+2}}{\left(n+2\right)^{2}}\sum_{k=1}^{n}\frac{b^{n-k+1}}{\left(n-k+1\right)},\\
\end{align}$$
and we can rewrite the sum as a triple integral as follows:
$$\begin{align}
\mathcal{S}
&=-\sum_{n=1}^{\infty}\frac{a^{n+2}}{\left(n+2\right)^{2}}\sum_{k=1}^{n}\frac{b^{n-k+1}}{\left(n-k+1\right)}\\
&=-\sum_{n=1}^{\infty}\frac{a^{n+2}}{\left(n+2\right)^{2}}\sum_{k=1}^{n}\int_{0}^{b}\mathrm{d}t\,t^{n-k}\\
&=-\sum_{n=1}^{\infty}\frac{a^{n+2}}{\left(n+2\right)^{2}}\int_{0}^{b}\mathrm{d}t\,\sum_{k=1}^{n}t^{n-k}\\
&=-\sum_{n=1}^{\infty}\frac{a^{n+2}}{\left(n+2\right)^{2}}\int_{0}^{b}\mathrm{d}t\,\frac{1-t^{n}}{1-t}\\
&=-\sum_{n=1}^{\infty}\int_{0}^{b}\mathrm{d}t\,\frac{1-t^{n}}{1-t}\cdot\frac{a^{n+2}}{\left(n+2\right)^{2}}\\
&=-\int_{0}^{b}\mathrm{d}t\,\sum_{n=1}^{\infty}\frac{1-t^{n}}{1-t}\cdot\frac{a^{n+2}}{\left(n+2\right)^{2}}\\
&=-\int_{0}^{b}\mathrm{d}t\,\sum_{n=1}^{\infty}\frac{1-t^{n}}{1-t}\int_{0}^{a}\mathrm{d}x\,\frac{x^{n+1}}{n+2}\\
&=-\int_{0}^{b}\mathrm{d}t\,\sum_{n=1}^{\infty}\frac{1-t^{n}}{1-t}\cdot\frac{1}{x}\int_{0}^{a}\mathrm{d}x\,\frac{x^{n+2}}{n+2}\\
&=-\int_{0}^{b}\mathrm{d}t\,\sum_{n=1}^{\infty}\frac{1-t^{n}}{1-t}\cdot\frac{1}{x}\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,y^{n+1}\\
&=-\int_{0}^{b}\mathrm{d}t\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\sum_{n=1}^{\infty}\frac{y^{n+1}}{x}\cdot\frac{1-t^{n}}{1-t}\\
&=-\int_{0}^{b}\mathrm{d}t\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\frac{y}{x\left(1-t\right)}\sum_{n=1}^{\infty}\left(y^{n}-y^{n}t^{n}\right)\\
&=-\int_{0}^{b}\mathrm{d}t\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\frac{y}{x\left(1-t\right)}\left[\sum_{n=1}^{\infty}y^{n}-\sum_{n=1}^{\infty}y^{n}t^{n}\right]\\
&=-\int_{0}^{b}\mathrm{d}t\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\frac{y}{x\left(1-t\right)}\left[\frac{y}{1-y}-\frac{yt}{1-yt}\right].\\
\end{align}$$
Changing the order of integration, we can reduce the triple integral to a single-variable integral:
$$\begin{align}
\mathcal{S}
&=-\int_{0}^{b}\mathrm{d}t\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\frac{y}{x\left(1-t\right)}\left[\frac{y}{1-y}-\frac{yt}{1-yt}\right]\\
&=-\int_{0}^{b}\mathrm{d}t\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\frac{y^{2}\left[\left(1-yt\right)-\left(1-y\right)t\right]}{x\left(1-y\right)\left(1-yt\right)\left(1-t\right)}\\
&=-\int_{0}^{b}\mathrm{d}t\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\frac{y^{2}}{x\left(1-y\right)\left(1-yt\right)}\\
&=-\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\int_{0}^{b}\mathrm{d}t\,\frac{y^{2}}{x\left(1-y\right)\left(1-yt\right)}\\
&=-\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\frac{y}{x\left(1-y\right)}\int_{0}^{b}\mathrm{d}t\,\frac{y}{\left(1-yt\right)}\\
&=\int_{0}^{a}\mathrm{d}x\int_{0}^{x}\mathrm{d}y\,\frac{y\ln{\left(1-by\right)}}{x\left(1-y\right)}\\
&=\int_{0}^{a}\mathrm{d}y\int_{y}^{a}\mathrm{d}x\,\frac{y\ln{\left(1-by\right)}}{x\left(1-y\right)}\\
&=\int_{0}^{a}\mathrm{d}y\,\frac{y\ln{\left(1-by\right)}}{\left(1-y\right)}\int_{y}^{a}\mathrm{d}x\,\frac{1}{x}\\
&=\int_{0}^{a}\mathrm{d}y\,\frac{y\ln{\left(1-by\right)}\left[\ln{\left(a\right)}-\ln{\left(y\right)}\right]}{\left(1-y\right)}\\
&=\int_{0}^{a}\mathrm{d}y\,\frac{y}{y-1}\ln{\left(\frac{y}{a}\right)}\ln{\left(1-by\right)}.\\
\end{align}$$
It is well-known that any integral of the form $\int\mathrm{d}x\,R(x)\ln(a+bx)\ln(c+dx)$, where $R(x)$ is a rational function, can be systematically reduced to trilogarithms, dilogarithms, and elementary functions. I leave finding an actual explicit result to you since it can be quite tedious to do by hand. Have fun. :)