Typewise (YC S22)

Reporting live from Shoptalk in Barcelona, where Niklas Lennard Hohmann and Thomas Viechtbauer, MSc are discussing how retailers and FMCGs can achieve excellence in customer service with #GenAI. Hyve Group

Meet us at Shoptalk between June 3-5 in Barcelona to talk about boosting customer experience and service productivity in retail and consumer goods, Niklas Lennard Hohmann and Thomas Viechtbauer, MSc will be available for a chat at booth C42

FirstMark's latest AI landscape boasts >2,011 logos, incl. Typewise (YC S22), underscoring the boom across foundational models, infrastructure and layered applications, and with that the importance of a clear positioning and advantage. Happy to be part of this evolution, and thanks Matt Turck for the mention (although we've got a new logo) 🤗 https://mad.firstmark.com/

🏝️Warum KI im Kundenservice kein Trend, sondern eine Revolution ist! vtours GmbH hat gemeinsam mit Typewise (YC S22) eine bahnbrechende Lösung entwickelt, um den eigenen Kundenservice zu revolutionieren, unterstützt durch Brainformatik. ➡️ Mehr erfahren https://lnkd.in/d_iCJ8q5 #Kundenservice #CRM #KI

Super excited that our client DPD Switzerland won the CCW Berlin European Customer Champion Award last night! It's great that our AI solution gets recognized for driving impact on service quality, efficiency and employee happiness. Kudos to Joshua Martic and Marco Kaiser for driving innovation at a very high level!!

Schaut euch die Aufzeichnung der Masterclass von David Eberle und Joshua Martic an, um sowohl das Potenzial als auch die Grenzen von großen Sprachmodellen wie ChatGPT im Kundenservice zu erkunden. Hier geht´s zu einer Live-Demo anhand einer realen Kunden-Fallstudie 👉 https://lnkd.in/eM3nrsUE #servicesummit #service #customerservice #typewise #dpd

Typewise at CCW Berlin 2024 – Innovating Customer Communication 🌟 Join Typewise at Call Center World 2024 in Berlin, a premier event for customer service innovation. This year marks the 25th anniversary of CCW, showcasing the latest in digital disruption and AI solutions for future customer needs. Typewise stands at the forefront of this transformation, enhancing communication in customer service and sales with our AI Communication Assistant. 🎟️ Secure Your Free Ticket: Reach out to David Eberle for a complimentary pass to CCW 2024 and join the conversation on the future of customer service. 👩🏫 Master Class on ChatGPT & Beyond: Mark your calendar for our session on Wednesday, Feb 28, at 12:00 CET in Messeforum Halle 3, delving into the latest AI advancements. 📍 Visit Our Booth 2C15: Swing by for a chat over coffee and chocolate, and learn how Typewise is revolutionizing customer interactions. Experience how Typewise is shaping the next wave of customer communication at CCW 2024. We look forward to seeing you there! #ccw #callcenters #customerservice #chatgpt #largelanguagemodels #artificialintelligence Management Circle AG

Great to see that our CEO David Eberle got awarded 'Best Speaker' with our Master Class on Generative AI in customer service at the recent Service Summit 🚀

Tomorrow (Thu, Nov 23) our CEO David Eberle will be giving a master class about GenerativeAI in Customer Service at 11:30am during Service Summit - come an join us for an interactive session or meet us at our booth C4 for a personal discussion and ☕ + 🍫

Excited to announce our newest team members Martina Forster and Joseph Walsh! The entire team is excited to be working with you 🤜 Martina (AI Engineer) has a passion for languages and is eager to apply cutting-edge #NLP techniques to our product. She has a strong background in NLP, 2+ years of industry experience in the field, and publications at NLP conferences (ACL-IJCNLP, EACL). In her free time, she likes photography and wants to learn how to make the best tiramisu. She lives in 🇨🇭 Joey (Key Account Executive) has over 5 years of sales experience, primarily within tech companies. He is committed to identifying the best strategies and processes to create growth, especially within startups. He loves exploring new technologies, and experimenting with how they can improve the sales process. He believes in collaboration and being a resource to everyone to promote success. When he's not working, he spends his time reading, surfing and exploring new countries. He’s based in 🇮🇪