Skip to main content

Questions tagged [bluejeans]

The tag has no usage guidance.

1 vote
2 answers
173 views

How can I configure Chrome so that it doesn't block BlueJeans Event videos?

I am attending a BlueJeans Event and I see the message: Browser's autoplay policy is blocking BlueJeans Event videos. (in case anyone is concerned about privacy, the image is publicly accessible) ...
Franck Dernoncourt's user avatar
0 votes
1 answer
80 views

Where can I view the log that is sent to the BlueJean support when reporting an issue?

Where can I view the log that is sent to the BlueJean support when reporting an issue? I use BlueJeans 2.19.791.0 on Windows 7 SP1 x64 Ultimate.
Franck Dernoncourt's user avatar
0 votes
0 answers
189 views

Why does BlueJeans sometime fail to show the screenshare and instead display a grey window?

Why does BlueJeans sometime fail to show the screenshare and instead display a grey window? In the screenshot below, a participant is sharing their screen but on my computer I see a dark screen ...
Franck Dernoncourt's user avatar
0 votes
2 answers
4k views

How can I make OBS' virtual cameras available to BlueJeans?

I use OBS-VirtualCam to create virtual cameras. Skype see them but BlueJeans don't (= OBS-VirtualCam's virtual cameras are not listed in BlueJeans). How can I make OBS' virtual cameras available to ...
Franck Dernoncourt's user avatar
0 votes
1 answer
93 views

Is it possible to disable the interlocutor's video in BlueJeans?

Is it possible to disable all videos for anybody in the call in BlueJeans when in a videoconference? The motivation is to reduce the network usage. I use BlueJeans on Microsoft Windows. Interlocutor'...
Franck Dernoncourt's user avatar
-2 votes
1 answer
53 views

How does BlueJeans estimate the number of meeting participants? [closed]

When I go to a BlueJeans video recording, I see the number of meeting participants: How does BlueJeans estimate the number of meeting participants? It doesn't correspond to the number of connections ...
Franck Dernoncourt's user avatar
0 votes
0 answers
75 views

How can I change or disable the keyboard shortcut for unmuting one's microphone in BlueJeans?

I use BlueJeans for videoconference on Windows 7 SP1 x64 Ultimate. How can I change or disable the keyboard shortcut (M) for unmuting one's microphone in BlueJeans? I am aware of Disable microphone ...
Franck Dernoncourt's user avatar
0 votes
0 answers
21 views

How can one increase the resolution of a video in BlueJeans?

How can one increase the resolution of a video in BlueJeans (either from the person who shares the video or the person who receives it)? For example, with https://meet.google.com, I can adjust the ...
Franck Dernoncourt's user avatar
0 votes
1 answer
27 views

How can one zoom on one video during a BlueJeans video conference?

When more than 1 participant share their video in a BlueJeans video conference, how can one zoom on one video? In the following screenshot, 2 participants (in addition to me) are sharing their videos:...
Franck Dernoncourt's user avatar
4 votes
1 answer
66 views

How can I set a limit on how much disk space BlueJeans' logs take?

How can I set a limit on how much disk space BlueJeans' logs take? Currently BlueJeans' logs are taking ~400MB on my disk (Windows 7).
Franck Dernoncourt's user avatar
1 vote
1 answer
3k views

How can I recover the chat after closing a BlueJeans session?

I use BlueJeans for videoconference on Windows 7 SP1 x64 Ultimate. When I close a BlueJeans meeting, after closing it, how can I recover the texts sent in the chat box?
Franck Dernoncourt's user avatar
0 votes
1 answer
2k views

How can I copy text from the chat to the clipboard in BlueJeans?

How can I copy text from the chat to the clipboard in BlueJeans on Microsoft Windows? I unsuccessfully tried right clicking and selecting with the mouse.
Franck Dernoncourt's user avatar
0 votes
1 answer
99 views

How can I share a video during a meeting in BlueJeans?

I use BlueJeans 2.5.2270 for videoconference on Windows 7 SP1 x64 Ultimate. On https://adobe.bluejeans.com/videos/ I see: Videos can be shared during a meeting I assume they don't mean sharing ...
Franck Dernoncourt's user avatar
0 votes
1 answer
92 views

How can I configure BlueJeans so that the webcam/microphone/screenshare bar doesn't hide automatically?

I use BlueJeans 2.5.2270 for videoconference on Windows 7 SP1 x64 Ultimate. By default, during a call, the webcam/microphone/screenshare bar hides automatically: Is there any way to prevent ...
Franck Dernoncourt's user avatar
3 votes
1 answer
1k views

How can I close BlueJeans on Microsoft Windows?

I use BlueJeans for videoconference on Windows 7 SP1 x64 Ultimate. When I close the BlueJeans window, I still an icon in the notification area. Clicking on the BlueJeans icon doesn't give any option ...
Franck Dernoncourt's user avatar

15 30 50 per page