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When I go to a BlueJeans video recording, I see the number of meeting participants:

enter image description here

How does BlueJeans estimate the number of meeting participants?

It doesn't correspond to the number of connections to the corresponding BlueJeans meeting ID. In the example from the screenshot, the number of connections to the corresponding BlueJeans meeting ID was below 10, whereas BlueJeans estimate of the number of meeting participants was 17. Clicking on "17 participants" show less than 10 people.

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  • How many participants did you send the invite to? Were the same 10 participants always connected, and perhaps, it was 17 different participants? Edit your question to include this vital information.
    – Ramhound
    Commented Aug 23, 2018 at 2:28
  • @Ramhound no idea, I didn't record/attend the meeting.
    – Franck Dernoncourt
    Commented Aug 23, 2018 at 2:31
  • You have absolutely no idea how many people you sent the invite to? This is required information to answer your question.
    – Ramhound
    Commented Aug 23, 2018 at 2:40
  • @Ramhound this wasn't meeting organized by me. I wasn't invited. I only have a link to the recording.
    – Franck Dernoncourt
    Commented Aug 23, 2018 at 2:40
  • 1
    OK, based on your answer, I'd say this is publicly available information, so I'll retract the close vote.
    – fixer1234
    Commented Aug 23, 2018 at 3:22

1 Answer 1

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From the BlueJeans technical support:

The platform summarizes the participant count over the entire call but those participants aren’t necessarily unique. If you and I were having a meeting and you dropped and rejoined the total participant count would be three.

The meeting shows multiple people connecting multiple times making a total of 17 but concurrent is 9. If you click on the blue text it will open a list and show you the breakdown.

Lastly, the recording connection may count as one, when you click record a recording platform joins the meeting as a video/audio connection so if the number is off by one that is why.

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  • 1
    +1 for the research effort, perseverance, and finally putting this sucker to bed. :-)
    – fixer1234
    Commented Aug 23, 2018 at 3:24
  • @fixer1234 yep mystery solved!
    – Franck Dernoncourt
    Commented Aug 23, 2018 at 3:28

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