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Sitel takes orders for new service for Verizon Online (the ISP). They're not working for Verizon ILEC or Verizon DSL, so if you've ordered from Verizon Online, those offices can't help you. You need to call the Verizon Online order center (Sitel) for status. (1-877-222-2375, option 3) FAQ by kadar ![]() |