EaseUS Reviews

absolutely ridiculous, DO NOT BUY OR SIGN UP FOR ANYTHING FROM THIS COMPANY, THEY WILL SCAM YOU.

Date of experience: July 08, 2024

EaseUS Data Recovery Wizard is a lifesaver for recovering lost files. The software's user-friendly interface and efficient scanning process make it a standout solution. With quick and reliable results, it is a valuable tool for data recovery needs. Highly recommended for its reliability, ease of use, and ability to recover data from various devices.

Date of experience: July 09, 2024

EaseUS Data Recovery Wizard is a top-notch tool for recovering lost data. The user-friendly interface and efficient scanning process make it a standout software. It offers quick and reliable results, making it a valuable solution for data recovery needs. Highly recommended for anyone facing data loss issues

Date of experience: July 09, 2024

Used EaseUS many times and today's service with Richard was a rare example of fabulous customer service everywhere else. Very satisfied!!!! Thank you!!!

Date of experience: July 09, 2024

I can't really comment because the problem hasn't been resolved yet. The previous person in charge said they would reply within a day, but a week has passed and there has been no reply.

Date of experience: July 01, 2024

I had an issue finding where to use my KEY for the EaseUS Partition Master. I reached out and Felix was able to direct me. When I had tried clicking the Activate button before all I saw was the 3 purchase options... I never noticed the thin bar below because it blends (and didn't stand out). However, Felix advised me what steps to take and I found where I could insert my KEY, so now I can use both the programs I purchased (EaseUS Partition Master & EaseUS Video Download - Windows). Thank you very much Felix.

Date of experience: July 04, 2024

I recently had a data loss scare, and EaseUS Data Recovery Wizard came to the rescue! This software is a game-changer with its simple interface and powerful recovery capabilities. I was able to recover all of my important files quickly and effortlessly. The versatile tool can retrieve data from various storage devices, making it a valuable asset. While the pricing may be a bit on the higher side, the peace of mind and successful recovery it offers are priceless. I highly recommend EaseUS Data Recovery Wizard to anyone in need of a reliable and efficient solution for recovering lost data.

Date of experience: July 08, 2024

Did a chat which I usually do not do as I find it irritating inefficient and time consuming . My recent chat with Richard was a surprise. Took just several minutes and my problem and the necessary instructions were delivered. Pleasant and easy experience thanks to the professionalism of Richard who obviously was very knowledgeable about the program.

Date of experience: July 09, 2024

I had an issue trying to use partion change from NTFS to FAT32. The option was not available. Your online service provider, Warren, provide me with excellent support and was able to resolve my proplem. He was very courteous and supportive. I highly recommend him for his support and client service. This product is excellent and I wil be recommended it to others I speak with. Thank you Warren. Steve R.

Date of experience: July 05, 2024

The myriad of extremely useful and often invaluable utilities offered by EaseUS has now been matched by its support team.
I had an issue in reactivating my licence for ToDo Home (backup & cloning) after a substantial product update so contacted Support for its advice and assistance.
Cary, from EaseUS Support, replied to my email very quickly and provided an immediate solution to my problem. A most impressive response from Cary & EaseUS as I needed to complete my backups for peace of mind.
I must also praise EaseUS for its software, Partition Master Pro, which repaired a corrupted Windows 11 M.2 ssd drive which would not boot.
Awesome products!

Date of experience: July 04, 2024

The Techsupport received was great. Jesse did a fine job responding to my issues with the software and my computer.

Date of experience: July 10, 2024

On 12/04/2023 I purchased EaseUS Partition Master Professional 17.8 and was under the impression that that was a lifetime subscription when an update came along 18.5.0 my product code would not work. Called their help desk and was informed that the product code was only good for the one I bought 17.8. They wanted me to give them a good review in exchange for a Product Code but after thinking it over it was not what I felt I paid for. They provide me with a link to download my version which was 17.8. Since then, I have had trouble cloning my drives getting “out of space error” while there is plenty of space on the drive to which the cloning is to be done. I read up on all the suggestions and spent hours even performing the slow version formatting of NTFS still getting the error. After some search I found on MajorGeeks - Macrium Reflect which was from 12/01/2023 a free version. It worked perfectly in cloning to a drive EaseUS Partition Master Professional 17.8 keep saying out of disk space. I will put my money on Macrium Reflect.

Date of experience: June 13, 2024

Some jerkface named Quinn Lee was the rudest representative I ever talked too. I politely requested a refund, giving rationale for why I meet the criteria for it, and he promptly denied me. He offered an extension of a product I told him numerous times did not work. So 1, the product did not work, and 2, their joke of a customer support team is run by this jerkface nobody who makes it look like a scam

Date of experience: July 02, 2024

My support engineer Felix was outstanding. He did his absolute best to assist me with a solution and gave good advice!!! He was friendly, polite, very professional.

Date of experience: July 09, 2024

Richard provide support for the Backup product. Did an excellent job and fixed the issue quickly and professionally.

Date of experience: July 10, 2024

The Support engineer gave me all the possible way to get a license key for RecExpert app, but due to some issues on my card(decline payment request on my bank side).
However, overall supports are really excellent.
I am highly recommending easeUS platform and their products to the others.
Best support with best quality product!!!

Date of experience: July 04, 2024

Unfortunately the software was not able to recover my files. My request for the refund was not accepted, just redirected to some free product offers I can't really use (because the data recovery couldn't solve my problem). So yeah, unfortunately unsatisfied with the product and not happy about the customer service reaction. Ticket ID: 1408109

Date of experience: July 08, 2024

I didn't receive a product key for RecExperts via mail.
Warren sent it to me and it worked immediately.
Perfect.

Date of experience: July 10, 2024

EaseUS Data Recovery Wizard is a game-changer. Its simple interface and powerful features make recovering lost files a breeze. I was amazed at how quickly it scanned and retrieved all my important documents, photos, and videos. The software's effectiveness and efficiency saved me from a potential disaster. The customer support team was also top-notch, providing quick and helpful assistance when needed. Overall, EaseUS Data Recovery Wizard is a must-have tool for anyone who values their data. I highly recommend it to anyone in need of a reliable and user-friendly data recovery solution.

Date of experience: July 05, 2024

Very good product and customer service.
You can also be helped remotely to help you navigate Easeus video editor

Date of experience: July 09, 2024