Supporting Key ERM Clients to Deliver Program Management Services
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ERM created a customized program management tool called EnSite for a major telecommunications company to efficiently and consistently manage their National Environmental Policy Act (NEPA) compliance program. EnSite standardized the process for completing over 20,000 NEPA reports from multiple consulting firms to comply with FCC regulations. Over time, EnSite was enhanced through user and regulatory feedback, growing to support over 1,700 users and hosting over 1 terabyte of documents. ERM has since repurposed EnSite, now called HIVE, to support their own NEPA consulting work and continue improving it with new automation and workflow tools.
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Supporting Key ERM Clients to Deliver Program Management Services
- 1. The business of sustainability © Copyright 2017 by ERM Worldwide Group Limited and/or its affiliates (‘ERM’). All Rights Reserved. No part of this work may be reproduced or transmitted in any form or by any means, without prior written permission of ERM. Supporting Key ERM Clients to Deliver Program Management Services
- 2. The business of sustainability EnSite - Overall Highlights • To comply with the National Environmental Policy Act (NEPA), a major telecommunications company (Telecom) needed an efficient, accurate, and standardized process to follow the NEPA regulatory compliance laws put forth by the FCC • ThisTelecom engaged ERM to create a customized program management tool to manage their NEPA compliance program (EnSite) • Provides consistency • Provides control • Maintains quality • Maintains efficiency
- 3. The business of sustainability 3 2005-2009 • Regional Telecom Company • Sole Provider 2009-2010 • Telecom Acquisition • Development of new program 2011-2017 • First in Industry • State of the art web platform: EnSite • KPIs/Scorecards • Continuous Improvement 2017 – Present • EnSite Support Discontinued • NPM QA/QC Program Discontinued • EnSite repurposed for ERMVendor team • HIVE NEPA Program Management placed ERM as the gatekeeper for all the NEPA/Section 106 reports thatTelecom’s needed to complete in order to comply with FCC requirements.These reports were performed by more than 20 consultancy firms NPM Vendor Services EnSite ERM Services Timeline of the Program
- 4. The business of sustainability EnSite Process
- 5. The business of sustainability EnSite - Overall Highlights • 1,780Total users • 18,406 Existing Site Profiles • 400,434 Documents Uploaded • 1.26TB of Documents • 55 Enhancement cycles • 778 Enhancements • 667 Continuous System Improvements • 21,341Total Reports Since the start of formal EnSite EnhancementTracking in February 2011, we had:
- 6. The business of sustainability Future of EnSite • Redesigned / Repurpose EnSite for ERM ConsultantTeam for NEPA projects • Completed NPM report review activities as of January 31 • Renamed to HIVE • Continue to Improve • SystemAutomation • WorkflowTools • DailyTask Assignments • Tribal ConsultationTools • Quick access for data • Break into new markets
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